OVERVIEW: More than 14 years of extensive experience in all phases of project development and implementation, business analysis, testing tools, and system analysis with creating documentation and testing. Working experience in manual and automated testing, black/white box testing, regression, back-end, interface and performance testing. I am proficient in creating detailed test plans, matrices, test cases and summaries and working knowledge of Software Development Life Cycle Waterfall, Agile, Scrum methodology .

TECHNICAL SKILLS

• Automated Tools: Quality Center /Test Director, QTP, LoadRunner, Test Partner, Selenium
• Operating Systems: Windows NT/2000/XP/2003/2008, AS/400, UNIX, DOS, OS/MVS, Citrix
• Databases: DB2, ORACLE, MS ACCESS, TERADATA, SQL Server
• Languages: COBOL2, VSAM, SQL/DB2, MVS/JCL, RPG, CL, VB Script, .NET, JAVA
• Other Tools: Change Man, INSYNC, MS-Office 2010, FILE-AID, FileMaster, TSO/ISPF, Easytrieve Plus, Base24, Rational Test Manager, Rational Requisite Pro, Rational Functional Tester, MS SharePoint, Teradata SQL Assistant Queryman , PEGA, Siebel 7.7-8.1, SharePoint, TOAD, BPM.

Confidential

Lead QA Analyst

Responsibilities:

• Performed Test Planning Efforts Distribution and Test Case Prioritization, created Test Strategy and Test Plan artifacts
• Performed regression, front end, back end, UAT and interface testing. Used TOAD for access Oracle database for records validation.
• Provided assistance and guidance to developers in creating unit test cases. Defined Use/Test Cases using MS EXCEL pivot tables, spreadsheet, and formulas , MS Visio, and QC.
• Analyzed business and system requirements to develop test strategy including test plans. Developed test cases/scripts and business scenarios which involves educating testers from the business units on standardized approach. Planned/controlled reporting of daily and weekly meetings.
• Managed the collection of critical/core business transactions to verify and validate key components of applications. Automation tools were used where applicable.
• Identified and tracked improvements to the testing process and worked towards their implementation.
• Created requirements and managed test data needed for testing.
• Created test automation strategy. Executed and edited automated scripts in QTP, generating test data, performed results analysis/reporting using QC.
• Facilitated and participated in DIT, SAT meetings, created reports for test results in QC.

Environment: Mercury Quality Center, PEGA, BPM, Siebel, ORACLE, SQL, DB2, Data Warehouse, MS Project, MS Excel, MS Visio, .NET, QTP, MS Project, MS Excel

Confidential

Lead QA Analyst

Responsibilities:

• Tested the following Siebel entities: Sample GxP , Accounts, Activities, Service Requests, Opportunities, Claims, Submissions and Quotes.
• Performed interface testing: WebMethods, Batch interfaces which used Oracle Stored Procedures .
• Wrote IT system validation protocols including IQs/OQs/PQs, project summary report. Wrote detailed test cases and created traceability metrics. Wrote Validation Plans, User Requirements, Test Protocols, and Summary Reports.
• Mapped each User requirement from the URS document to one or more functional requirements in the FRS document, as applicable, and one or more PQ test cases.
• Mapped each functional requirement from the FRS document to one or more OQ test cases.
• Updated SOPs, that describe and govern the usage of Samples module by the Line of Business users Created new SOP on generation of all production reports from One Stop Shop System.
• Categorized Risk Factors and Weighted Average. Created SAT, DIT results reports.
• Updated and maintained QC for all the defects found during functional and regression testing and follow up the bug life cycle.

Environment: Mercury Quality Center, Siebel, ORACLE, SQL, DB2, Data Warehouse, MS Project, MS Excel, .NET, MS Project, MS Excel,

Confidential

Lead QA Analyst

Responsibilities:

• Performed Test Planning Efforts Distribution and Test Case Prioritization, created Test Strategy and Test Plan artifacts
• Performed regression, front end back end, user acceptance and interface testing.
• Provided assistance and guidance to developers in creating unit test cases. Defined Use/Test Cases using MS EXCEL pivot tables, spreadsheet, and formulas and QC.
• Testing for the following Siebel entities: Accounts, Contacts, Addresses, Activities, Service Requests, Opportunities, Claims, Policies, Submissions and Quotes.
• Performed interface testing:
• Web Services
• Web Methods
• Batch interfaces which used Oracle Stored Procedures and SQL Server 2008 Stored Procedures, SQL linked Servers between Oracle and AS400 databases.
• Conducted testing of SAP data Services DQM for Siebel functionalities such as Account, Contact, Total credit limit and Cash advance, address cleansing and validation.

Environment: PEGA, Mercury Quality Center, Siebel, SQL Server, ORACLE, SQL, Data Warehouse, MS Project, MS Excel, Mercury QTP, .NET, VB Script

Confidential

Lead QA Analyst

Responsibilities:

• Directed a team of 5 consultants in the planning, execution and coordination of Quality Assurance functions. Conducted status review meetings. Lead end to end testing efforts for very large, complex implementations.
• Analyzed Impact and Probability of Failure.
• Provided assistance and guidance to developers in creating unit test cases. Defined Use/Test Cases using MS EXCEL pivot tables, spreadsheet, and formulas .
• Performed compliance and version testing. Assisted QA Manager and team members with the coordination, prioritize and scheduling of assigned projects/activities of the QA team to expand automation testing coverage.

• Updated and maintained the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Translated Software Specification and Business requirements into test cases, developed and executed test plans, defined and tracked defects.
• Conducted regression testing on QA/UAT versions of the applications.

Environment: Mercury Quality Center, MS Project, MS Word, MS Excel, Mercury QTP, .NET, VB Script

Confidential

Lead QA Analyst

Responsibilities:

• Created test estimates from design documentation and created quality assurance project schedules. Executed UAT test script and ensure all system functionality and features are accurate and complete.
• Provided quality assurance feedback throughout the project life cycle. Provides status reports to project business owner. Conducted bug review and status review meetings.
• Performed functional, non-functional, front-end, back-end, integration, regression, validation, verification, white box, performance, and system tests. Wrote and executed advanced SQL statements.
• Identified Stakeholder Objectives, Risk Factors and Functional Break-ups.
• Accurately reported and tracked testing related defects and issues using Quality Center, ClearQuest, Teamtrack. Interfaced with developers, analysts, and end users.

Environment: MS SQL, Compuware File-Aid, TeraData, CHANGEMAN, Mercury Quality Center, ClearQuest, MS Project, MS Word, MS Excel, TSO/ISPF, JCL, COBOL, SQL, Mercury QTP, .NET, VB Script

Confidential

Lead QA Analyst

Responsibilities:

• Developed specific automated test conditions for regression, functionality, and stress testing.
• Coordinated testing related tasks and activities with business representatives Subject Matter Experts and IT staff, reviewed QC integration use cases.
• Created QA test procedures for automated testing to assure an accurate and repeatable process. Created test estimates from design documentation and created quality assurance project schedules.
• Reviewed product/project requirements and design specifications and creates a solid QA test plan. Created and executed automated test scripts to validate test cases, including data driven testing and FSO File System Object using QTP.
• Reported and tracked testing related defects and issues using Quality Center, ClearQuest. Validated overall functionality of the integration. Supported unit testing of the integration.
• Developed specific automated test conditions for regression, functionality, and stress testing. Created QA test procedures for automated testing to assure an accurate and repeatable process using QTP.

Environment: SharePoint, Oracle, MS SQL, Compuware File-Aid, TeraData, CHANGEMAN, Quality Center, ClearQuest, MS Project, MS Word, MS Excel, JCL, COBOL, SQL, QTP, LoadRunner.

Confidential

QA Analyst/Programmer

• Development, testing, implementation and post implementation support of a 401k Plan Daily Extract system. The application provides improved reporting and management of 401k Plan daily Deductions.
• Production Support of the Wage Garnishment Report System. The application provides the capability to apply involuntary deductions on line by system users, and retrieve the employee data using the index record.
• Production Support of the Custom Check System. The application provides the client with ability to print their own checks.
• Production Support of the CAFE 125 Verification Report System. The application provides the pay manager with ability to manage changes in CAFE 125 deductions.

Responsibilities:

• Prepared and executed Application Test Plans, Test Script Cases using Test Director/QC.
• Performed software and databases testing under various application environments .
• Researched systems problems and implement solutions.
• Conducted black box, system-level validation testing, perform back end database testing, create SQL queries and analyze result.

Environment: COBOL, DB2, SQL Server, INSYNC, Fileaid, XPEDITOR, CHANGEMAN, Rational Rose, Requisite Pro, MS Project, Test Director, MS Word, MS Excel, QTP, Ideal/Datacom.