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Qa Manager Resume Profile

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Ca, UsA

Professional Summary

  • 11 years of experience as IT Professional with strong Leadership, Project Management, End-to-End Test Planning and Execution of system, functional and non-functional testing with Agile Environment. Experienced in Client-Server and Web Applications testing
  • Adept in Agile Methodology - Requirement analysis within SCRUM team, TDD, UAT, Sprint Planning, Product Grooming, Release Planning, Effort Estimation, Product Showcase to business, Sprint Reviews and Retrospective, Status Reporting etc.
  • Skilled in Test Management including Preparation of Test Strategy, Release Plan, Test Plans, Story/Sprint Sign-off Reports, Sprint and SCRUM Release artifacts, Risk Analysis Plan, Test Closure activities and Test Deliverables.
  • Expertise in understanding and documenting Business Flow Diagrams, Dataflow diagrams, UML Activity Diagrams and Use Case Diagrams. In-depth knowledge of all phases of Functional and System Testing Build Acceptance, smoke/sanity, UI, Usability, Integration, Performance, Regression, compatibility and release testing.. Experienced in using a wide range of Automation and Defect Tracking Tools.
  • Providing the Definition, Management and Implementation of Automation projects across Multiple Programs to facilitate accurate Project Planning, Tracking and Scheduling. On- time Quality Deliverables.
  • Providing insight for the Automation process for future testing efforts, identifying tools, test execution strategies, Frameworks, building and mentoring cross functional teams and vendors. Resource Management. Functional and Performance Automation Testing.
  • Experienced in Creating/Reviewing/Scheduling and Updating test cases/script. Expertise in using Data-Driven, Keyword Driven, Modular, Hybrid, business process frameworks.
  • Creating Object Repositories, Re-usable Actions, Recovery Scenarios and User Defined Functions that can be used by other Automation Scripts. Code Review
  • Overseeing the project budgeting and costs ROI by applying Automation metrics to the strategies and goals against the accomplishments. SPOC for QA related activities. Defect Tracking and Management. Executing Acceptance tests for the Customers
  • Sign off for QA deliverables. Effort Estimations, Client Commercial Management, Vendor Management, Support Documentation.
  • Productivity from the team by Mentoring and Training the team as per the Business Needs in terms of Automation Tools Techniques, technology, domain by setting long and short term Goals and Reviews. Resource Optimization Management
  • Member of the TCOE Test Centre of Excellence with a proven track of implementing a Unified Test Automation Framework UTAF to maintain Procedures and Standards all across the Projects. Involved in Hiring/Supervising of Costing/Budgeting, Appraisals, Project Proposal and Business Development activities at the organizational level.
  • Cohesive Team Player with Fast Learning Curve along with strong Analytical, Problem Solving, Innovation, planning, organizational, Communication Interpersonal Skills.

Skill Set

Operating Systems

MSDos, UNIX, MS Windows, 9X/NT/2000/2003/XP, Mac OS, iOS 7, iOS 6, iOS 5, Android

Test Management

Defect Tracking

Quality Centre, Test Director, Visual Intercept, Lotus Notes, Jira Mantis, TeamForge, VersionOne, Rational Quality Manager, ClearQuest, Bugzilla

Automation Functional Performance Testing

HP Mercury Suite-QTP 10.0,WinRunner7.0, Cucumber, Selenium, Selenium Web Driver,LoadRunner6.5, Simulators

Languages

C, C , Java, C , .net, J2EE, VB, ASP, HTML,XML

Databases Management

SQLServer2000, Oracle9i,Informatica, BigData, Hadoop, HDFS

Configuration Tools

MS VSS, Source offsite, SharePoint, Rational ClearCase

MS Tools

MSoffice2003, Word, Excel, PowerPoint, Project Visio.

Web Services

SOAP, SOA Architecture, WSDL, Rest API's

Cross-Browser Testing

Mozilla Firefox, Google Chrome, MS Internet Explorer, Safari,

Methodologies

Agile, Waterfall, incremental, Rapid Prototyping, TDD, BDD, FDD, V-Model, CMMI Maturity Model

Domain Expertise

Banking, Investment Banking, Equities, Fund Administration, Accounting Auditing, Real Estate, WorkForce Management, Legal, Mobile Applications, Health Care, Insurance, Financial Applications, E-Commerce, ERP, CRM, Business Process.

Confidential

Role : QA Manager

Confidential is a fast and customizable MLS system that emphasizes multi-tasking, agent/client collaboration and system personalization. Fusion runs on a wide range of computer operating systems and browsers, including Apple Mac OS, Apple Safari, Microsoft Internet Explorer, Google Chrome, and Mozilla Firefox. Built complex business rules of multi-board regional MLSs.

Responsibilities:

  • Discussed and finalized the requirements with Business Analysts, Product Owners and functional teams for creating Release Schedules, test plans, test scenarios and new screens.
  • Lead a team of globally distributed onshore / offshore QA Engineers to develop Frameworks and templates for automation and manual testing.
  • Provided insight and Oversaw the process for automating testing efforts - identified tools, designed framework, designed test data, determined execution strategy.
  • Developed and deployed web services to interact with partner interfaces, and written client interfaces, and implementation classes related screens web services.
  • Extensively worked onto multi-tasking functionalities of edit multiple listings, run multiple searches, Saving Searches, Prospecting, Comparative Market Analysis CMA
  • Successfully implemented Three-way integration between Search Results, Mapping and Images. Email/home page notifications, Uploading multiple images functionality.
  • Worked onto the Listing statistics feature that shows the number of MLS views, IDX views, and times added to Favorites. Report Generation.
  • Define the process and standards for automation test cases/scripts.
  • Creation of Scenario based scripts and screen based scripts using QuickTest Professional QTP . Regression Suite and Acceptance scripts .Code Review
  • Developed data driven framework to automate web services testing.
  • Creating/Updating/Execution of test cases/scripts. Created Object Repositories, Re-usable Actions, Recovery Scenarios, UserDefined Functions to be used in other Automation Scripts.
  • Automate the web service application validating the application according to business rules.
  • Involved in functional/component/service level testing for API's.
  • Worked extensively with Quality Center for creating Test Plans, Test Cases, Test Design, Test Inputs, Test Logs, and Test Summary Reports.
  • Worked with Informatica Source Analyzer, Warehouse Designer, Transformation developer, Mapping Designer, Repository manager, Workflow Manager, Workflow Monitor, Repository server to load data into DWH from flat files and legacy systems.
  • Used db schema to create test database, validating and loading initial test data, developed SQL scripts necessary for deletions, insertions, and/or updates required to create the test data.
  • Created test environments, pre-production test/QA environments. Deployed the code on different application servers for various environments Integration and UAT.
  • Worked extensively with QTP and Cucumber Tools generating scripts and scenarios.
  • Designed scenarios, features, steps, step definitions, frameworks, test case execution, and report generation using Cucumber. Acceptance tests for customers.
  • Validated application's GUI for compliance with Usability guidelines
  • Worked on the Mobile Version of the project involving IOS and Android testing.
  • Worked on functionality, regression, GUI, AdHoc, Exploratory, browser/OS compatibility testing. Performed cross-browser testing using Selenium API Mozilla Firefox, Google Chrome, MS Internet Explorer, Safari, Opera .
  • Involved in designing and developing Data driven automation framework Java Scripting and automated them using Selenium.
  • Analysed, Reproduced and reported defects via bug tracking tools VersionOne and QC.
  • Created and maintained a detailed Business Requirements Traceability Matrix.
  • Performed the Root Cause Analysis for issues. Implemented performance logger and customized roll over behavior of production logs.
  • Coordinated with all the teams in the project in triaging and fixing the issues during testing phases. Provided Test Progress and Metrics to the customer and management.
  • Supported production environment for releases by identifying, analysing and fixing the issues
  • Single point of contact for all client issues reported by customer/client representatives. Communicated effectively to get issues resolved / escalated in a timely manner.

Confidential

Role : Test Manager

Confidential is aimed at providing an archiving solution for New Accounts, Investment Banking, Fund Administration and Management. It also addresses Internet Banking system and Equities module with Automation process. Messaging Architecture provides Business Unit Interfacing BUI , Migrating links from the Business Units and Reporting MIS .

Responsibilities:

  • Preparation of Test metrics - Effort Variance, Schedule Variance, Defect Density, Defect leakage, RSI Requirement Stability Index , DRE, for Productivity Team Efficiency
  • Preparation Publishing of Test Strategy and Test Plan for every Release and coordinating the final QA signoffs, Reports and Approvals for a successful Release.
  • Worked as Onsite Co-Coordinator, bridge between the client and offshore QA teams for Effort estimations by WBS , Function Point Analysis FPA for the QA deliverables.
  • Worked directly with the business analysts and Customers to understand and prioritize Business Requirements through various phases of the project from Business Process Study AS-IS, TO-BE , Gap Analysis, Customization, Change Management.
  • On-Time Quality Delivery of testing Activities.
  • Leadership and coordination in the Analysis design of Features/Functionalities, Modules, Interfaces, Reports. Performed and generated Analytical Stats and Reports of the Existing and Proposed System, supporting continuous business improvements.
  • Created Business Process Scenarios for the client and team for better understanding of the Process and workflow of the system. Preparation of Acceptance scripts.
  • Extensively worked onto New Accounts, Automatic payment program for Vendors, Lockbox functionality for Customers, Master data, Fixed Assets, Consolidation reporting.
  • Worked onto the Organization's Capital Markets modules like equities, stock loans, convertible debt conversion private equity, funding venues, market analysis, credit reporting systems.
  • Worked onto new buying and selling activity modules, existing accounts, pilot modules.
  • Worked on different modules of the System for archiving and creating queries to provide the data for internal and external Audit and Tax department requirements.
  • Transactions Module- Execution of Month-End and Year-End closing functionality scripts.
  • Extensively worked on QTP for creating Data Driven, Keyword and Hybrid frameworks. Setting up of the test lab environment
  • Created functional testcases/scripts using Selenium. Used record and playback feature, Review/ Updation of scripts, Execution and Reporting.
  • Supported and worked closely with the client to upgrade the application by performing rigorous Integrated and Regression testing
  • Worked onto Gap Analysis and Preparation of Traceability Matrix, Performing Root Cause Analysis, Risk Assessment Mitigation
  • Trouble-shooting and expertise in production support.
  • Continuous Process Improvement by managing client relations, Regression Testing, Reduced Defects Slippage CSAT Ratings customer focus

Confidential

Role : Test Architect

Confidential is a reliable and user friendly HealthCare finance department Application administered by the Bureau, by filling the gaps in previous release by new user requirements as well as software functional requirements, which will be further integrated with Timesheet Contract Master modules. The scope of IMS covers ICD9 to ICD10 migration, eligibility, enrollments, benefits issuance and invoice generation through economic service programs for Medical Aid Management Systems, Time and Material T M as well as Fixed Price Billing projects

Responsibilities:

  • Worked with Product Owners and Business Analysts to finalize and facilitate Release Schedules, Business Functional Requirements, implementation of Data Base solutions.
  • Provided insight for Test Automation- Test Strategies, Plans, Test Data, identifying Tools, Testing Framework, Test cases/scripts, Test Execution Defect Trackig and Status Reporting.
  • Worked extensively with QTP generating scripts and scenarios, Test Execution and Defect Tracking and Test Reporting via Quality Centre.
  • Created Business process scenarios. Designed Data Driven Framework, Keyword Driven Framework, Functional, Regression and Acceptance Automation suites.
  • Tailoring of test process to meet project needs. Planning elements for system testing phase.
  • Evaluating Entry/Exit criteria for System Test phase from Integration Testing.
  • Developed and deployed web services to interact with partner interfaces, client interfaces, and implementation classes for web services.
  • Worked onto Conceptual and Logical Data Models CDMs , LDMs for Enterprise Applications to explore the domain concepts, and their relationships. Created Entity Relationship ER diagrams based on Business Requirements.
  • Validated the db schema, data tables, the data columns of those tables, and the relationship between the tables. Validated Table Column level Constraints, data types, conditions and functions to implement business logics and facilitate user interface implementation and support front end applications
  • Integration of multiple healthcare management systems, Medicare and MEDICAID compliances including data matching, data mining, data updating, data cleansing.
  • Implemented HIPAA, SOX compliance rules in the development and design phases.
  • Managed billing software projects to bill MEDICAID and secondary Payers Worked on to ICD9 coding, forms, processes and a good understanding of ICD10
  • Performed End-to-End testing of Claims processing through the Web portal application, B2B Integration. EDI transactions, data transaction mapping.
  • Worked on Facets Administration Platform - claim forms, billing, integration with Third Party Financial Applications, benefits, funds for consumer retail management.
  • Extensively worked on Timesheet Contract Master and Fixed Price Billing modules and EDI Transaction codes and provided product knowledge to the team
  • Preparation/Review/Test Analysis Design, Execution and Reporting test cases.
  • Extensively worked with QTP for Coding, Generating Test Scripts. Creating and maintaining Functional and Regression test suites.
  • Execution of Test cases I Test Scripts. Defect logging and Tracking to closure.
  • Test Summary and Test Closure Reporting
  • Release Deliverables to UAT phase. Production Support.
  • Worked with Informatica Source Analyzer, Warehouse Designer, Transformation developer, Mapping Designer, Repository manager, Workflow Manager, Workflow Monitor, Repository server to load data into DWH from flat files and legacy systems.
  • Preparation of Requirement Traceability Matrix for System Test Phase
  • Performing the Root Cause Analysis RCA for the defects.
  • Test coordination between QA teams across different geographical locations.
  • Conducting Internal Audits and process compliance for Test Execution and other QA Deliverables. Conflict resolution in the scenario of non-agreement of the defects.

Confidential

Role : Test Engineer/Sr. Test Engineer

Confidential Engagement is a powerful work flow tools that shares every document and avoid paper binders, synchronize work from any location with the Central File Room and powerful Synchronization Queue, ensure total file integrity, and e-mail an entire binder. Store tax, assurance and consulting engagement binders in an intuitive Windows Explorer-style file room Scan documents directly to the binder using enhanced scanning functionality. Automatically create PDF files from any application and seamlessly store them in the binder. Using the Finalize Binder Wizardwe can Roll forward an entire engagement

Responsibilities:

  • Understanding and Analysing Business and Software Specification Requirements.
  • Working with Business Analyst and Senior Team Members to gain Product and Domain knowledge. Involved in Product Review Meetings.
  • Involved in the Preparation of test plan and Test Schedules.
  • Preparation / Review of Test Design and Test Data
  • Identifying and Preparation of Automation testcases/scripts.
  • Generation Recording and Playback of Test scripts
  • Execution of Manual and Automated Test cases I Test Scripts.
  • Defect logging and Tracking to closure. Preparation of Test Summary report
  • Conflict resolution in the scenario of non-agreement of the defects logged.

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