Professional Summary:

• Successfully managed complex projects with global implementation, and rapidly evolving requirements.
• Thorough Understanding of Software Development Life Cycle SDLC , involved in various phases like Requirements, Analysis/Design, Development and Testing.
• 10 years of experience in leading all phases of diverse technology projects involving Project Management, Business Analyst, Development, Testing and Quality Control.
• Defining requirements, performing system analysis, and producing requirements-related documentation for projects and system enhancements
• Strong self-management skills, including the ability to manage time and workload against priorities and objectives
• Good experience of Healthcare industry trends and formats including HL7, HIPAA, HIE, ICD 9/10, CPT , Medicare or CA Medicaid.
• Explicity work experience in Migration Projects from Waterfall to Agile Model and Involved in scrum master/Story Author.
• Develop requirements specifications according to project lifecycle methodologies
• Managing reports, analysis and decision-making for a change request.
• Act as a liaison between business, development, and testing teams
• Facilitate requirements meetings with business and technology teams that includes eliciting, documenting, and validating requirements using interviews, document analysis, requirements workshops, business process descriptions and workflow analysis
• Assist in identifying improvements to our business and system processes.
• Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details.
• Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Define Business Process identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables.
• Adept in providing Analytical Support to key business Applications /solutions
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences coordination between onsite/offshore teams
• Rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods Procedures across the organization.

Technical Skills:

Professional Experience:

Confidential

QA Lead

Responsibilities:

• Involved in Scheduling meeting with the client and getting inputs from the client and solving the clarifications of issues-Team Faces in the execution.
• Responsible for initial analysis for the problem occurred when issues are faced in Navigation and executing the Test cases.
• Involved in Defect Life Cycle Process of Testing.
• Involved in Performance Testing.
• Involved in all cycles of Testing for successful implementation
• Executed test cases in Quality center.
• Hands on SQL Server Experience and testing SQL Queries in SQL Server.
• Worked in onsite/offshore model and leading the team of offshore.
• Served as the Client interface, working with the Client to establish new requirements and enhance the existing requirements.
• Involved in Adhoc testing that yields to 0 Defect.
• Participating business meetings with clients.
• Prepared and reviewed the Test Plans and Test Strategy documents.
• Involved in Dashboard Reports, Weekly Status Reports and Metric Reports

Confidential

QA Lead

Responsibilities:

• Executed test cases in Quality center.
• Involved in all cycles of Testing for successful implementation
• Prepared and reviewed the Test Plans and Test Strategy documents.
• Involved in Performance Testing.
• Involved in Defect Life Cycle Process of Testing.
• Responsible for initial analysis for the problem occurred when issues are faced in Navigation and executing the Test cases.
• Involved in Scheduling meeting with the client and getting inputs from the client and solving the clarifications of issues-Team Faces in the execution.
• Involved in Dashboard Reports, Weekly Status Reports and Metric Reports

Confidential

QA Manager

Description: Quoting and Rating system is web based application used for generating the health insurance quotes for small and large group business segment. The Application should be generating the proposals for new groups and renewal proposals. Proposals are customized based on the demand needed by the business segment. Proposals generated can be modified, deleted, and inactivated. Proposals are renewed once the plans are perished and can be reformed even before the plans meet the termination dates.

QA Manager

Confidential

Description: This Project involves in Aetna Pharmacy Management and Aetna Navigator that allows the patients and customers to interact with the system after the process of authentication. Allows searching drugs, order and purchasing drugs online and search engine for searching drug formularies, e-prescribing, hospital, doctors which comes in Aetna network and outside the network. Aetna Navigator provides detailed information on the plan with member details, current status of the claim, view the Claim Explanation of Bene ts, allows searching less price drugs and detailed on the estimated cost of common medical processes.

QA Manager

Confidential

Responsibilities:

• Worked closely with project stakeholders, business SME's for gathering requirements and specifications for the applications and preparing business requirements document BRD .
• Executed test cases in Quality center.
• Participating business meetings with clients.
• Worked on Migration Projects from Waterfall to Agile Model and Involved in scrum master/Story Author.
• Conduct requirement gathering, walkthrough meeting of sessions with business requestor, Testing and Development team.
• Used IBM Rational Software integrated tools like Clear Case, Clear Quest, and Planview for requirement management, Estimates and analysis use case development, business documentation.
• WPI- WPR review through business SME's and stakeholders and getting approvals through Clear Quest.
• Involved in manual and automation testing.
• Performing Gap Analysis, SWOT analysis and Cost/Benefit Analysis.
• Responsible for initial analysis for the problem tickets in Service Center.
• Prepared Ticket causal analysis to track the root cause of the tickets.
• Working on the proposals and involving in estimation and Budgets.
• Used Planview Updating estimates and generating reports about the effort spent and remaining on the task ensuring project is on schedule and on budget.
• Scheduling and Participating business meetings with clients.
• Involved in all SDLC /Agile Process and following Client Process to support the Project.
• Served as the Client interface to establish project requirements and Project roadmaps.
• Chaired Requirement Gathering Sessions RGS , Joint Application Development JAD sessions and Joint Application Requirement JAR sessions and lead the effort to get Business and System requirements baseline stakeholder approval .
• Conducted status meetings, daily scrum standup meetings and defect Management in an agile environment. Managed complex projects with global enterprise wide implementation, with rapidly evolving requirements using agile methodology.
• Sat on the Change Control Board and participated in the Release Management Process for the Project.
• Reviewed Charter Documents/Business Requirement Documents and prepared Use-Case Specifications, System Requirements Specification and UI Functional specification documents.
• Worked on ICD 9/10 codes, HIPAA regulations.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested the same.
• Participated in the Bug review meetings, updated requirements document as per business user feedback and change in functionality of the application. Utilized SQL for querying underlying database tables and generated Production based reports based on the client request.
• Successfully participated in one of the key Initiative in Aetna Risk Based Testing Approach.

Environment: MS Visio, MS SQL Server, Agile Methodology, MS Project, MS SharePoint 2007, HP Quality Center, Planview, Clearcase, Clearquest, Quick base,, HP Server Automation V 9.0.,VB.Net, JavaScript, HTML4.0, CSS, SQLServer 2008, ASP.Net

Confidential

QA Tester

Responsibilities:

• Served as the Client interface, working with the Client to establish new requirements and enhance the existing requirements.
• Written Business requirements in detailed without any breaches.
• Performed extensive requirement analysis including GAP Analysis, Conducted ROI cost-benefit analysis resulting in increased efficiency and reduced cost.
• Involved in Writing Test cases based on FRD Document and involved in manual testing.
• Executed test cases in Quality center.
• Involved in manual and automation testing.
• Involved in Adhoc testing that yields to 0 Defect.
• Involved in all cycles successful implementation.
• Involved in Process Quality Assurance Audits.
• Participating business meetings with clients.
• Involved in Dashboard Reports and Weekly Status Reports.

Environment: ASP.Net, JavaScript, HTML, CSS, SQLServer, Quality Center

Confidential

Business Analyst/Testing

Responsibilities:

• Analysis of the requirement document and assessing the impacts and enhancing the requirements based on the needs of the Business.
• Designed and developed Business data flows of Patient Niceties, Patient Repository and Employee Details etc.
• Involved in manual testing.
• New enhancements are developed based on the business request and delivered on time.
• Created and shared business reports using Crystal reports with Business.
• Involved in Business validations, ensuring all business requirements are met.

Environment: Window XP, Visual basic, VB.Net, ASP, JavaScript, HTML4.0, CSS, MS Access, SQLServer 2005.

Confidential

Responsibilities:

• Writing of the requirement document and assessing the impacts and benefits of the System.
• Captured requirements in detailed and involved in data flows in Visio and UML.
• Involved in writing Business test cases and executing them.
• Executing test cases in Quality center.
• Monitoring and supporting the applications.

Environment: Window XP, Visual basic, Vb.Net, ASP, JavaScript, HTML4.0, CSS, MS Access, SQLServer 2005