Sr. QA Analyst Resume Profile

PROFILE

Strong analytical and interpersonal skills Adaptable, and accountable Relationship and team builder Diversified and broad business experience Conscientious, organized, and motivated. Committed to maintaining quality, efficiency, and timeliness

PROFESSIONAL EXPERIENCE

Sr. Business Systems Analyst - CONFIDENTAIL

Follows Agile methodology scrum master Develops Functional Requirements Documents, process flows and test cases Creates user stories in JIRA Collaborates with developers to design new applications Develops and demonstrates realistic simulations of web and desktop applications based on functional requirements using iRise simulation tool Implemented and manages a department-wide QA and UAT process Performs QA testing on new and existing applications, manages and tracks defect lists Develops and Provides management with reporting metrics derived from test results and customer service surveys Intermediary between business customers and IT staff Leads meetings with all levels of management, to discuss project status and issue resolution Leads meetings with business customers and IT staff to define project requirements, status, UAT and defect resolution

Sr. QA Analyst CONFIDENTAIL

Develops and executes manual test cases and test plans from functional specs and requirements. Performs metrics reporting and defect tracking utilizing Mercury Test Director and Quality Center software. Creates and maintains Visio flowcharts. Executes and provides metrics reporting to management QA testing performed for GUI and web-based applications .NET utilizing C, C , UNIX, object-oriented Powerbuilder and Visual Basic, Oracle database Supports multiple applications during functional and regression testing of projects for Cablevision products Optimum Online, Optimum Voice, Interactive Optimum iO Programmer CONFIDENTAIL Develops, tests and implements programming modifications for on-line hospital insurance billing systems utilizing COBOL in a Unix environment.

Technical Specialist CONFIDENTAIL

Promoted steadily from Jr. Programmer to Technical Specialist with full responsibility for back- office applications Interactive Adjustments, a complex accounting system, and Invoicing systems comprising several hundred programs. Responsibilities include systems design, technical specs for new programs, testing, documentation, implementation, break fixes, reports, and screens, JCL procedures. Creates detailed project documents for customer requests including business and functional requirements. Designs, develops, tests unit, SIT. and UAT and implements programming modifications for on-line, batch and BMP environments utilizing COBOL II, DB2, IMS, MFS, JCL, BTS a batch debugging tool , QMF/SQL and IBM utilities such as SYNCSORT. Supervises a staff of 7 consultants in BackOffice applications on the Budget Rent A Car Acquisition Project. Estimated to take 3yrs to complete, but was completed in 18 mos. Develops UAT test plans and test scripts for Year 2000 project for the backoffice accounting systems. TECHNICAL SKILLS EXPERTISE METHODOLOGIES: Agile, Waterfall, SDLC TESTING TOOLS: Mercury Test Director 8.0, Quality Center 9.0, TestLink DEFECT TRACKING: Quality Center, JIRA, TestLink OFFICE TOOLS: Microsoft Word, Excel, VISIO Flowchart, Powerpoint OTHER: iRise requirements-building simulation tool OPERATING SYSTEMS: Windows NT, OS/2 Windows, VM/CMS, OS/JCL, MVS/XA, TSO/ISPF, Panvalet, MSM, and TPXC, Unix DATABASE: IMS DB, IMS DC, DB2, SQL Query Language LANGUAGES: COBOL II, JCL

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