PROFESSIONAL OBJECTIVE:

To obtain a QA position that enables me to demonstrate my leadership, managerial, business analysis and software testing skills.

SUMMARY:

I am an experienced information technology software quality and software testing professional with 9 years of experience in the software testing industry 4 years in Digital Marketing . My experience includes, managing offshore testing resources, working with project stakeholders, project managers, creative leads and the development team throughout the project lifecycle. Main responsibilities included creating test plans, creating requirements matrices, writing requirements, using the UML methodology to create various types of documents, creating test cases and test scripts based on use cases and requirement documents, executing test cases and test scripts, running SQL queries, testing across multiple web browsers, testing multiple types of code and managing the defect process. I have excellent oral and written communication skills, and I am highly organized and proficient in multiple testing methodologies, HP Quality Center, Quick Test Pro, Selenium, JIRA, Rational Suite, Microsoft Visual Studio, MS Windows, MS Office, Mac, multiple e-mail clients and Caliber RM products.

Confidential

Freelance QA Analyst

• Worked as a QA Analyst on the complete redesign of the Royal Caribbean website. Responsibilities include creating test cases, executing test cases, managing the defect process, and reporting testing results on a daily basis to the QA Lead, Project Manager and Developers. Testing efforts include executing manual tests for multiple software builds within both scheduled and unscheduled releases. Testing phases include smoke, functional, integration, and regression. In addition to opening new defects also required to confirm the validity of bugs opened by Confidential

• Projects required testing across multiple web browsers and operating systems IE6, 7,8 and 9, Firefox, Chrome and Safari . In addition to PC and MAC testing, tested across different versions of the IPAD.

Environment: Manual Testing, IPAD testing, , Agile Testing, Windows Testing, MAC testing, Multiple Internet Browser Testing, Defect Management/Prioritization, JIRA, Zephyr, Java, .Net, HTML, Python, CSS.

Confidential

QA Analyst

Worked as a QA Analyst on multiple projects for various clients. Responsibilities included creating test plans, test cases, executing test cases, managing the defect process, and reporting testing results on a daily basis to project managers, business analysts, creative leads, management and clients. Testing efforts included executing manual and automated tests for multiple software builds within both scheduled and unscheduled releases. Testing phases included functional, integration, regression, UAT, performance/stress, security scans and Xenu scans. Projects required testing across multiple web browsers and operating systems IE6, 7,8 and 9, Firefox, Chrome and Safari . In addition to PC and MAC testing, tested multiple apps for different versions of the Android and IPHONE and responsible for testing Facebook apps.

Main clients and projects included Purina, Pro Plan, Fancy Feast, McDonalds, Allstate, Maytag, Whirlpool, Avatar, DeVry, Coke, Sealy, Frosted Flakes and Kellogg's.

Main accomplishments and specific responsibilities included:

• Successful testing and launch of the McDonalds Avatar Augmented Reality site and game.
• Successful testing and launch of Purina's Wagworld.com
• Successful testing of ongoing maintenance for Purina's Wagworld.com
• Successful testing and launch of the Sealy In Bed app for the Android and IPHONE.
• Successful testing of the Maytag Faces of Dependability app for Facebook.
• Testing ongoing maintenance for Maytaghomedepot.com, Devry.edu, Proplan.com, Fancyfeast.com and Kellogs.com.
• Testing regular and ongoing email blasts for clients such as Purina, Pro Plan, Fancy Feast, McDonalds, Allstate, Maytag, Whirlpool, Avatar, DeVry, Coke, Sealy, United, Frosted Flakes and Kellogg's.

Environment: Manual Testing, Automated Testing, Selenium, Quick Test Pro, Android testing, IPHONE testing, Tag testing,, Agile Testing, Windows Testing, MAC testing, Multiple Internet Browser Testing, Defect Management, Java, .Net, SQL, Oracle9i, Viso.

QA Consultant

Worked as a freelance QA Consultant for multiple clients. Confidential Responsibilities included creating test plans, test cases, executing test cases, managing the defect process, and reporting testing results on a daily basis. Project required testing across multiple web browsers IE, Firefox, Chrome and Safari . Used Selenium and QTP to create and execute automated scripts to test the front end and back end of the Butterball website. Automated testing validated customer initiated enrollments and customer service initiated enrollments through the Butterball website. Worked with the Project Manger, Business Analyst, developers, Creative leads and the Business owners to ensure proper functionality.

Environment: Manual Testing, Automated Testing, Selenium, Quick Test Pro, Agile Testing, Windows Testing, Multiple Internet Browser Testing, Defect Management, Java, .Net, SQL, Oracle9i, Viso.

Confidential

QA Analyst

Lead Test Coordinator for Smart Touch 2 testing. Responsibilities included participating in requirements meetings with project stakeholders, creating documents using the UML Methodology, creating requirements and use cases, converting use cases into test cases and test scripts, writing requirements and use cases in Caliber RM, converting requirements and use cases from Caliber RM to HP Quality Center, creating a test strategy prior to testing, executing test cases and test scripts for System, Integration, UAT, Performance and Production testing, running SQL queries, managing the defect process, ensuring the completion of UAT testing and reporting testing results on a daily basis to project stakeholders. Used Selenium and QTP to create and execute automated scripts. Automated testing validated client initiated enrollments and customer service initiated enrollments through their website.

• Worked very closely with the project manger, business analyst, developers and the business owners throughout entire process. Prior to testing I changed my hours to ensure efficient communication with the project team located in San Diego. To accomplish an early finish I traveled to San Diego for 1 week prior to testing and 3 consecutive weeks during testing.
• In addition to coordinating testing efforts I assisted the San Diego team with learning how to use Caliber RM, HP Quality Center, and learning Aspens Processes.
• Worked with multiple QA team members and developers to test AT T, General Motors, and Qwest enhancements. Project consisted of rapid changes and ad/hoc testing.
• Assisted QA Team with learning how to use Mercury Quality Center.

Environment: Manual Testing, Automated Testing, Selenium, QTP, Agile Testing, Use Case creation, UML, Basic Rational Suite, Windows Testing, Multiple Internet Browser Testing, Defect Management, Java, .Net, SQL, Oracle9i, Viso, Data warehouse Testing, Requirements creation.

Confidential

Quality Specialist Lead Test Coordinator

Coordinate all testing efforts involving enhancements to new and existing systems. Responsibilities included working with project stakeholders, project managers and the development team to create business scenarios, create documents using the UML Methodology, create requirements and use cases, convert use cases and requirements into test cases and test scripts, create a test strategy prior to testing, execute test cases and test scripts for System, Integration, UAT, Performance and Production testing and reporting testing results on a daily basis to project stakeholders. Trained reviewers, business analysts, project managers and offshore employees on system functionality. Coordinated and conducted functional and compliance reviews on all test cases and test scripts. Identified, tracked and documented testing results and defects. Ensured timely resolution of defects. Gained signoff and approval of code before production load.

• Coordinated Pay Right Rewards testing for November 2005 Vision Release. Planning and development for release started in early 2005. Project consisted of 350 test plans.
• Coordinated testing for current Loan Origination system Vision and new servicing system MortgageServ .
• DART and Insurance Coordinators leveraged Pay Right Rewards test plans to validate functionality for their projects.
• Worked with Fiserv representatives to verify proper functionality of all systems impacted by Pay Right Rewards functionality.
• Worked with Business Liaison and Fiserv representative to create a training guide and review tool on Pay Right Rewards functionality.
• Coordinated Split Payoff testing for February 2006 Vision Release. Project consisted of 60 test plans.
• Coordinated a PCR on final day of testing for Split Payoff Release. - Received a rating of Exceeds expectations from project groups for work on Split Payoff testing. - Coordinated DART Loan Document testing for February 2006 Vision Release. DART project consisted of 57 test plans.
• Coordinated Collections testing for May 2006 Fiserv Release Servicing system used by Collections . Project consisted of 121 test plans.
• Coordinated Helios testing for August 2006 Centralized Sales Release New Loan Origination system for Centralized Sales . Project consisted of 5 use cases and 123 test plans.
• Coordinated DART Loan Document testing and Tennessee High Cost project for December 2006 Vision Release. DART project consisted of 83 test plans and Tennessee High Cost project consisted of 10 test plans.
• Coordinated Corporate Entity Consolidation project for Feb 2007 Vision Release. Project consisted of 30 test plans. Project was originally slated to be released on 28 Feb but was able to complete testing in time for the 11 Feb release.
• Coordinated RESPA testing and DART Loan Document testing for May 2007 Vision Release. RESPA project consisted of 94 test plans and DART Maintenance project consisted of 40 test plans. - Received a rating of Outstanding from project groups for work on RESPA testing.
• Coordinated EFS to DART Loan Document testing for August 2007 Vision Release. EFS project consisted of 229 test plans and required 9 PCR'S throughout testing.
• Assisted Strategic Initiatives team with Mercury Quality Center tasks in preparation for QD use.
• Assisted with the development of a test script library for Mercury Quality Center.
• Assigned as a Quality Center team lead to assist in training QD team on Mercury Quality Center 36 employees .
• Conducted a 2-day training class for QA team teaching current Vision workflow and product knowledge. QD team consisted of 36 people .

Environment: Manual Testing, Automated Testing, Use Case creation, Requirement creation, UML, Windows Testing, Multiple Internet Browser Testing, Defect Management, Java, Power builder, General Ledger, Visio, Data warehouse Testing, Report Testing.

Confidential

Account Executive:

Responsible for selling loan products and Insurance products to new and existing customers. Participated in 2 Vision Releases as User Acceptance Tester and 1 week of Lead Management User Acceptance Testing. Testing took place in Elmhurst Illinois and lasted for 2.5 months.

Confidential

Slide Operator:

• Responsible for operating water slides and monitoring guest safety at Disney's Blizzard Beach.
• Completed Professional Rescuer class and CPR certification.
• Completed Disney Business and Communication class.