Quality Assurance Test Engineer Resume Profile Redlands, CA - Hire IT People

SOFTWARE ENGINEERING SKILLS SUMMARY

EXPERIENCE

Confidential

GIS Support Analyst

Identify, understand, and articulate solutions for customer issues with Esri software by means of collaborative research, testing, and analyzing incidents based on in-depth knowledge of software and hardware applications.
Identify by means of thorough communication and thorough understanding of user issues involving Esri software, third-party applications, and operating systems to recommend software enhancements to product engineers.
Document technical issues via incident tracking which involves authoring, technical editing, and publishing of Knowledge Base articles as well as authoritative online content.
Assisted with the testing and troubleshooting of mobile applications for iOS and Android devices for documentation of suggested workflows, defect reporting, and enhancement implementations.

Quality Assurance Test Engineer

Conducted test planning, automated testing and documentation in order to manage defect reporting for ArcGIS software to include desktop and online based platforms.
Coordinate with the software development staff to plan, estimate, and execute testing activities to ensure that major product releases, service packs, and bug fixes are effectively and efficiently tested prior to release.
Create functional test cases that incorporated the understanding of the requirements, identifying test data, computing expected outcomes with the selected test input values, executing the test, and subsequently comparing actual and computed expected results.
Work closely with the development and product management teams to understand and enhance product designs, using adapted systematic methodologies and providing thorough documentation for reproducing test cases.

Confidential

Land Planning Architect

Coordinated with land owners, engineers and building architects to understand project needs and prepared site plans, specifications and cost estimates.
Prepared graphic representations of proposed plans using CADD and GIS software.
Analyzed environmental impact reports on land conditions such as drainage and energy usage with regards to winery needs as well as inspected landscape work to ensure that it adhered to original plans.

Confidential

Information Technology Manager

Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing EDP .
Develop and implement policies and procedures for electronic data processing and computer systems operations and development.
Meet with managers to discuss system requirements, specifications, costs and timelines to control computer systems budgets and expenditures.

Confidential

GIS Analyst

Accurately and efficiently followed instructions to aid in providing attention to detail geographic data, imagery, and metadata.
Met the deadlines of all RFI's and maintained quality and accuracy in the intelligence provided without the need of additional working hours or overtime for the production workers.
Coordinated and managed over 500 requests for information RFI during a 6 month time period with a limited staff of three production workers and one executive administrator.

Data Manager

Maintain current and accurate inventory of technology hardware, software, and resources.
Efficiently maintained network connectivity from servers to over 15 workstations using a LAN.
Maintained, processed, and organized over 5TB of raster and vector data by re-organizing ineffective data-structure and integrating new schematics in data, to improve production capabilities by 30 and reduce workforce by approximately 20 .