SUMMARY

• With 6 years of extensive experience working as a QA Analyst/ Tester in Healthcare industry, with solid experience in Software Testing, Development and Quality assurance of Client/Server and Web based applications using Win Runner, Load Runner, Test Director, Quality Center , Quick Test pro and Manual testing.
• Expertise in automation tools like HP UFT/QTP, Quality Center and ALM.
• Proficient experience in Manual and Automated Testing of GUI and functional aspects of the Client-Server and Web based Applications on multiple levels of SDLC and Testing Life Cycle STLC
• Executed automation test scripts developed in HP QTP/UFT validated results.
• Knowledge of 837, 835, 277, 270, 271, NCPDP, 5010 and ICD-10.
• Expert in Test management using HP Quality Centre and TFS.
• Highly experienced in designing automation test scripts in Visual Basics to automate the testing process.
• Extensive experience in writing Test plans, defining Test cases, developing and maintaining Test scripts.
• Knowledge of using automation tools - Win Runner, QTP, Load Runner, Quality Center and Test Director.
• Hands on experience in Requirements Analysis, Testing and Documentation.
• Performing quality assurance functions covering the full software development life cycle, including development and implementation of test plans, test infrastructure and project plans.
• Extensive experience in writing SQL and PL/SQL scripts to validate the database systems and for backend database testing.
• Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using TSL on Mercury Win runner, QTP.
• Experienced with QTP as automated testing tool.
• Experienced with SQL Queries and VB script.
• Developed Test cases for manual testing and automated them using Win Runner, Silk, Load Runner, Silk performer and mercury QTP.
• Experienced in Bug Tracking System and Process.
• Strong in manual testing, Automated testing in Visual Basic other protocol of automation tools Experience in testing applications under. Net, Windows.

SOFTWARE SKILLS

Operating Environments: UNIX, WINDOWS 95, 98, NT / 2000, XP/ 2007 Databases: ACCESS, DB2 6000, MySQL, IMS, SAS, VSAM, Encase, Safeback, Datacom DB, TOAD Programming Languages: COBOL, SQL, DL/I, APL, JCL, Dreamweaver, Flash 5, Gentran Server 5.0, Java, Coldfusion Project Management Tools: Microsoft Project, Yourdon Methodologies Other Tools: S-Designor, TIBCO, Visual Basics 6, Mercury Test Director / Quality Center, dtSearch, Informatica Query and Analytic Tools: Cognos Impromptu, PowerPlay, TM/1 Perspectives, Kenan. Testing Tool: Quality Center, HP QTP/UFT, HP QC / ALM, Automation and Manual Testing. EXPERIENCE

Confidential

Sr. QA Analyst/ Tester

Provided support for the Alabama MMIS system. Objective of the project was to develop Medicaid Management Information System MMIS for State of Alabama following HIPAA standards. The web based Health Care Management System is developed using HIPAA guidelines and regulations which keeps track of Healthcare transactions like Eligibility Request/ Response, Request and Response for Claims Status, Prior Authorization, Claims Vision and Claims Payment. This application also keeps record of all transactions, subscriber's medical history and provides data to other State agencies as required.

Responsibilities:

• Designed and development of test cases based on functional requirements for Institutional and Professional claims for EDI and HIPAA Transactions 837/835, 834, 276/277, 270/271 testing.
• Responsible for Manual testing of both web and stand-alone applications Agile/Scrum development - majority testing: System Testing, Function Testing, Integration Testing.
• Tested the application by writing SQL Queries and creating pivot views as to perform back-endtesting.
• Write SQL queries to validate that actual test results match with expected results.
• Developed Test cases for manual testing and automated them using Win Runner, Silk, Load Runner, Silk performer and QTP.
• Prepared Test Cases based on business requirements and business rules for HIPPA EDITransaction 834, 837/835.
• Involved extensively with EDI team with the testing of maps for HIPAA transactions 835 and 837.
• Checked the data flow through the frontend to backend and used SQL Queries to extract the data from the database.
• Involved in writing Test Plans and Test Scripts for Manual and Automation Testing.
• Responsible writing Test Plans, Test Cases and Test Scripts using manual and automated testing tools from Rational and Mercury Interactive such as test Director, Winrunner.
• Responsible for Manual testing of both web and stand-alone applications Agile/Scrum development - majority testing: System Testing, Function Testing, Integration Testing.
• Executed Test Cases Manually, once the application is stable and documented the successful or unsuccessful completion of each test case in HP Quality Center QC for End-to-End Scenario based testing.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Developed and executed manual test cases and validated it using User requirement s and design documents.
• Involved in writing extensive SQL Queries for back end testing of different database.
• Created Test Plans, Test Cases, and Test Scripts for some of the modules.
• Tested the HIPPA 837/835 transactions according to test scenarios and verify the data on different modules.
• Work in the Agile-development environment with frequently changing requirements and features set.
• Writing business components using VBScript in Mercury QTP to automate test cases.
• Created, developed and executed test cases and test scripts manually and using automation tools.
• Modified and Executed automated and manual test scripts for different modules using QTP.
• Monitored data entry for accuracy and extraction of data from databases using SQL and db2.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing reviewed their consistency with the business requirements.
• Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.
• Used Test Director and HP Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Established traceability matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages.

Environment : SQL, PL/SQL, Load Runner,Mercury QTP, HP ALM, HP QTP/UFT, Microsoft Team Foundation Server, Visual Basics,Shell Scripting, Mercury Quality Center, Oracle 10g, SQL Plus, MS Access, Pivot Tables, SOAP, XML, SQL, Windows XP Pro.

Confidential

QA Analyst/ Tester

Cigna is a global health services organization. Its insurance subsidiaries are major providers of medical, dental, disability, life and accident insurance and related products and services, The project involved streamlining and standardizing of the claims process which was achieved by incorporating the business rules to increase automation, enhanced interfaces for seamless integration with back-office systems and claims tracking system. The Health Insurance Portability and Accountability Act HIPAA require that all health insurance payers in the United States comply with the EDI standards for health care as established by the Secretary of Health and Human Services.

Responsibilities:

• Prepared Test plans and Test Cases based on requirements using Excel sheets.
• Tested the claims processing and Adjudication EDI 837I, 837P, 837D EDI 835 .
• Used Rational Clear Quest to track required changes and Rational Clear Case to maintain different versions of the project documentation.
• Manually tested the web application to ensure the flow of the application functionality.
• Involved in testing HIPAA EDI Transactions and mainly focused on eligibility Transactions 270, 271, 834, 835, and 837 .
• Conduct QA testing of ETL data transformation and data warehouse for reporting solutions.
• Manage the team responsible for administrating the standard suite of test tools. Including Issue/DefectTracking and Script Management through HP Quality Center.
• Analyzing and Testing the EDI 837 Institutional/Professional - Inbound/Outbound , 834 Inbound, 835 Outbound, 997 Acknowledgement Inbound and Outbound EDI Transactions.
• Used Quality Center for tracking and reporting the bugs.
• Analyzed and tested HIPAA 837, 835, 834, 274 and 999 4010 and 5010 Transactions with respect to the test scenarios.
• Identify Automation Test Cases and Prepare Test Scripts using QTP.
• Performed Manual and Automated testing for the test cases using Quick Test Professional HP QTP.
• Core responsibility involved complete manually testing of the User Acceptance Test UAT
• Conducted overall quality assurance responsibilities including writing test plans, detailed test cases, test scripts, and test automation development, test execution, defect reporting and tracking, full documentation, and supervision.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance.
• Created Test plans, Test Cases, Test Scenarios as per the specs for data warehouse testing as well as web testing.
• Manually tested the whole application before going for the automated testing.
• Generated testplan, test cases and test steps in Test Director for Automated Testing.
• Performed coding in Visual Basics XML to update the web site for web applications.
• Responsible for testing the 837 Professional edits testing for 4010 and 5010.
• Managing simultaneous projects with multiple clients, through full system development life cycle, ensuring delivery success using Agile/Scrum methodology and Team Foundation Server TFS .
• Executed Test Cases Manually and Test scripts using QTP and reported defects through HP Quality Center.
• Extensively worked in Manual and Automated Testing in different testing methodologies such as Agile, scrum, waterfall etc.
• Wrote complex SQL scripts in DB2 for testing data quality and validation.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Completed the documentation of Claims Scenario's for the source system.
• Used Rational clear quest for defect management.
• Prepared Test plans which includes an introduction, various test strategies, test schedules, QA teams role, test deliverables, etc.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Prepared and executed test cases for Navigational test, Functionality testing using Test Director.
• Executed the test cases and test scenarios using HP Quality center QC .
• Use HP Quality Center to house all test documentation and report/track all issues and defects Defect Management .

Environment: Quick Test Pro, HP QTP/UFT,EDI, HP Quality Center, Visual Basics 6, Load Runner,Bug / defect testing, SQL Testing, , XML, PL/SQL, IBM Rational Functional Tester,UML,Rational Rose,Requisite Pro, Clear Case, Rational Clear Quest. MS Office, Crystal Report, Quick Test.

Confidential

QA Analyst

Memorial Hospital is one of the sub-branches of Southern Illinois Health Care which is one of the admirable health care providers in Illinois. As a Quality Analyst I was involved in development of claim management data warehouse to assist claim professionals to analyze and administer the claims in an efficient manner. The operational data came from multiple sources and was then loaded into claim management data warehouse. Worked on the entire reporting process. Interacted with the ETL team, developer s and management.

Responsibilities:

• Internal External review of Test plan and Test cases.
• Build setup on Test environment and installation Testing.
• Used Quality Center for storing test cases and QTP scripts, also used Team Track for defect tracking and reporting purpose.
• Analyzed research on operational procedures and recommend changes for improvement with an emphasis on automation and efficiency.
• Performing quality assurance functions covering the full software development life cycle, including development and implementation of test plans, test infrastructure and project plans.
• Conducted overall quality assurance responsibilities including writing test plans, detailed test cases, test scripts, and test automation development, test execution, defect reporting and tracking, full documentation, and supervision.
• Participating in White box testing of the Structural units/components of the software
• Automation scripts are handled based on the concepts of Regular Expressions in QTP script.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing reviewed their consistency with the business requirements.
• Designed DataStage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into the Data Marts.
• Performed White Box, Black Box, and Usability Testing.
• Automated Test Cases for Functional and Regression Testing using QTP.
• Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized
• Coordinated and ensured environment setup and availability of infrastructure required for testing.
• Involved in writing and implementation of the Test Cases.
• Conducted Functionality testing during various phases of the application using QTP.
• Developed test related documents including Test Plans, Test Procedures, Test Cases and Test Scripts.
• Utilized test Methodologies and automated the functional testing.
• Performed Data Driven test using test data from Excel files and also created different checkpoints.
• Reviewed colleagues' test cases for testing the development of online resume, uploading users' documents such as application and resume , browsing through jobs, selecting and applying for the jobs
• Documented the outcomes of all the testing in MS Word and MS PowerPoint
• Developed automated Test Scripts in Win Runner using Test Script Language TSL for Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints

Environment: HP QC , QTP, Mercury Tools Win Runner, Test Director, MS Office, MS Visio, MS project, Load Runner, Quick Test Pro,Quality Center , SQL, SQL Server, XML

Confidential

QA Tester

Description: Kindred Healthcare is a well known name in Specialty Hospitals, Nursing Centers and Rehabilitation Centers. Knect is a web based intranet site, which has information about the organization and is a one stop shop, where an employee can find his timesheets, benefits related material, doctors can find the different forms related to them, nurses can take online training and therapists can apply for the courses and jobs. Knect is a transition from web based application to SharePoint Portal within the intranet. PFR Portal is an extranet site containing information for the therapists and the patients.

Responsibilities:

• Prepared Test plans which includes an introduction, various test strategies, test schedules, QA teams role, test deliverables, etc.
• Responsible for writing Test cases to cover overall quality assurance using Test Director.
• Performed initial manual testing of the application as part of sanity testing.
• Performed various tests such as positive, negative to check business functionality manually.
• Analyzed customer needs and existing functions in the area of HIPPA Transactions to determine Feasibility, Consistency with the Established Scope of Work.
• Tracked to resolution all UAT environment and data test issues before code is released for test.
• Executed test cases, and test scenarios for User Acceptance UAT , Functional and Regression test cases.
• Used SQL for back end testing and ensured the data is updated accordingly.
• Closely interact with clients for User Acceptance Testing. UAT .
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software.
• Developed executed several Optimized queries in SQL on this data.
• The tests also included GUI testing: Testing for validation and display of screens.
• Created dummy accounts on our system and verified the account generation process and date integrity.
• Used SQL queries to test the integrity of data by querying the database.

Environment - Win runner, Test Director, Windows Xp,SQL, Rational Tools, RUP, UAT, Agile, MS Office.