O B J E C T I E:

To utilize my technical expertise and vast experience in writing Test Plans, Test Cases, documentation and automation of testing using Win Runner, Quick Test Pro, Load Runner and Quality Center in Client/server Applications, Web based applications Siebel applications.

S U M M A R Y:

• Good Skills in Manual testing, Web testing Siebel testing.
• Good interaction with developers, managers and team members to coordinate job tasks.
• Experience with programming technologies like VB, HTML and SQL.
• Good knowledge in mainframe CSG RUMBA.
• Good Knowledge in RDBMS like Oracle, MS-SQL Server, MS-Access.
• Over 7 Years of experience in Manual/Automation of testing using Mercury Interactive Suite Win Runner, Load Runner, Test Director , Manual Testing in Client/Server Based Applications on both Unix and windows environment. Good knowledge on AMDOCS Ensemble modules. Proficient in establishing QA Testing Methodology, Test Plans by getting through Software requirement Specification and Product Design Report, executing Load Testing, Stress Testing, Regression Testing and Black Box Testing. Preparing necessary documentation. Defined test approaches to support CRM application i.e., Siebel and Analytics. Strong Skills in Performance Testing, Data driven Testing, BUG Tracking System and Process. Experience in Telecommunications / Banking / Web hosting/ CRM Siebel systems.
• I have developed strong analytical/problem solving capabilities, and possess solid oral and written communication skills. I prioritize my work effectively, and have worked successfully in a team environment as well as independently on project assignments. Ability to work in pressurized environment meet the dead lines.

K E Y S K I L L S:

• TESTING TOOLS : WINRUNNER 7.0/7.5, TESTDIRECTOR 7.0/Quality center 10 and QTP
• LANGUAGES : C, ASP, JAVA, JSP, HTML, XML, SQL, TSL
• DATABASE : ORACLE 8.0, MySQL, SQL Server 7.0.
• WEB/APPLICATION SERVERS: IIS 5.0, Apache 1.3.x, 2.0.x
• SCRIPT : JAVASCRIPT, VBSCRIPT.
• OPERATING SYSTEMS : WINDOWS 95/ 98 / NT 4.0/ 2000/ XP, HP-UX 11.00/11i, SUN SOLARIS 5.8, UNIX, Mac 10.4/10.5/10.6 Safari 3.0/3.4/4.0, Mozilla FireFox 3.0/3.5.10

P R O F E S S I O N A L E X P E R I E N C E:

Confidential

Position : Senior QA Analyst

Confidential is a research discovery tool that allows you to explore the CAS databases containing literature from many scientific disciplines including biomedical sciences, chemistry, engineering, materials science, agricultural science and more. STN Anavist is also a research discovery tool which tells about sci-tech and patent-oriented information. STN AnaVist enables easy, dynamic visualization and analysis of that information and supports the interpretation of large amounts of data in innovative ways. As a QA Analyst my responsibility was to analyze moderate to complex systems and project documentations in order to determine the appropriate test strategies and translate them into required test procedures and also maintained multiple tasks along with defects.

Responsibilities:

• Reviewed functional specifications and design documents.
• Designed, developed, implemented and maintained software test cases and test plans to evaluate software functionality, performance and defects.
• Initiated and participated in proactive and continuous process improvement efforts.
• Assisted the development team in troubleshooting software defects.
• Analyzed and reported test results, quality metrics to project team leads.
• Involved in various levels of testing including smoke test between various builds and patches.
• Attended weekly status meeting and monthly development meetings with project manager and project team leads.
• Managed the defects using Service center defect tracking tool.
• Worked on different operating systems with different browsers XP, Vista, Mac and FireFox .
• Worked in a fast-paced, team-oriented, dynamic environment, under aggressive deadlines.
• Participated in training, meetings and report preparations.
• Developed different kinds of reports that showed the number of test cases executed, number passed/failed and the number of test cases left to execute on a daily also on a weekly basis.
• Fostered positive relationships with the project teams.
• Managed multiple tasks with multiple deadlines and worked independently and responded effectively to in pressure situations.

Environment: Windows 98/XP/Vista IE6/IE7/IE8 , Mac 10.4/10.5/10.6 Safari 3.0/3.4/4.0 , Mozilla FireFox 3.0/3.5 , Quality Center, Service center defect tracking tool , Java, Oracle.

Confidential

Position : QA Test Lead

Responsibilities:

• Performed manual testing that ensures product quality.
• Transformed functional requirements into system specifications.
• Defined test plans and test acceptance criteria.
• Aligned test requirements Traceability matrix to test cases.
• Executed test cases and evaluated results.
• Performed manual testing on mainframe CSG RUMBA.
• Reported issues and defects in Mercury Quality Center.
• Different negative tests are also performed.
• Analyzed poor performance in application at all tiers, and provided remediation path, and possibly implemented for same.
• Consulted with Siebel developers on issues related to the application.
• Conducted UA testing.
• Attend weekly status meeting updated the offshore reports.
• Regularly prepare daily status reports for Offshore.
• Regularly work along with offshore during the late hours, solving their issues.
• Performed performance testing data driven testing.

Environment: Windows 98/NT/XP, CSG Rumba Mainframe, SQL database, Quality Center, UNIX.

Confidential

Position : Quality Analyst

Responsibilities:

• Wrote Test Plans and Test Cases according to Business Specifications and design documents in Test Director.
• Managing testing activities, preparing and executing on testing strategy, reporting on QA Testing metrics.
• Performed Integration testing on Online Credit Processing System.
• Performed Manual Testing on the application.
• Performed all phases of end-to-end testing which includes Regression Testing, GUI testing, Black Box testing, Smoke testing, and Negative Testing of the Application, its interfaces and Client-Server Utilities. Different Negative Tests like Invalid Data Tests, Bad Header Test, Bad Credential Test and Bad URL tests are conducted. Used Test director for requirements management, planning, scheduling, running tests, defect tracking. Responsible for the testing of all components and applications in the new environment. Conducted needs analysis to identify system requirements and developed design assessment based on specifications identified through various meetings. Investigating software bugs and interacted with developers to resolve application defects.
• Testing the process as per SDLC Standard.
• Developed various test plans and test cases for different versions and applications using Test Director.
• Responsible to recommend and implement changes to enhance the effectiveness of QA strategies.

Environment: CAPS, Windows 98/NT/XP, Test Director, SQL database, Clear quest, Java, HTML, DHTML, JavaScript 1.2, JDK 1.1.6, Oracle

Confidential

Position: QA Analyst

Responsibilities:

• Investigate various problems reported in the IR from CSR, by communicating with CSR, processing the same online procedure, checking the related tables, or running the batch jobs
• Tested the Invoicing module in Amdocs, Ensemble
• Responsible for designing, developing test plans use cases and executing test scripts.
• Performed Smoke, Integration, functional, Regression, and system testing.
• Interacted with Business users and Technical team in providing clear solutions to requirements.
• Created test cases and test procedures based on Functional requirements.
• Prepared test data, for test cases based on Test Plan and requirement documents.
• Performed White box testing and Black box testing.
• Used Win Runner as an automation tool for testing the application.
• Responsible for functional, and integration testing.
• Review of manual methods to design, develop and execute automated test cases using Win Runner.
• Performed Ad-hoc testing, Regression testing, security testing, GUI testing, System Testing.
• Performed GUI Test, Functional testing, Smoke testing, Web Testing, Unit testing, User Acceptance testing AUT , System testing, Black box testing and White box testing.
• Bugs were reported to Developers using Test Director and after rectification from Developers regression testing was performed.
• Involved in Back End Testing writing SQL Queries also testing various reports. Attended Code Review meetings.

Environment: EDI, JAVA, JDBC, HTML, J2EE, JSP, XML, Java Script, Web logic Server.

Testing Tools: Test director, Win Runner.

Confidential

Position : Quality Test Engineer

Responsibilities:

• Stored, analyzed and prioritized defects using Defects Manager module in Test Director.
• Conducted UAT User acceptance testing for the AUT Application under test .
• Involved in various levels of testing including smoke test between various builds and patches.
• Created Trouble Reports Modification Request for software defects on Test Director.
• Manually tested the applications functions before automation.
• Responsible for both GUI and Web testing.
• Developed System Test Plan and Test Cases.
• Organized, prioritized, tracked and controlled requirements using Requirements manager module in Test Director.
• Reviewed and analyzed requirement document for writing the Test cases.
• Developed a Test plan based on testing requirements and created Test cases using Test Plan manager module in Test Director.
• Tested the CSM module in Amdocs, Ensemble.
• Involved in the creation and execution of manual test cases to facilitate both positive and negative testing.
• Integration Testing was done on all system components and internal and external interfaces to validate all the system components interface with each other and other systems accurately.
• Developed different kinds of reports that showed the number of test cases executed, number passed/failed and the number of test cases left to execute on a daily also on a weekly basis.

Environment: Windows 98/NT/XP, Test Director 7.0, SQL Enterprise Manager, JAVA, DHTML/HTML.

Confidential

Position: QA Tester

Responsibilities:

• Involved in writing test scenarios and test scripts in TSL for manual and automated testing
• Created and executed functional and system test cases manually
• Performed Sanity Testing for each new build of the application
• Performed GUI, functionality, limit, positive and negative testing in TSL
• Queried through SQL to check the database records
• Performed the Smoke Testing for overnight builds and reported the critical issues to the developers
• Developed Base line scripts for Functional and Regression testing of the application using Win Runner

• Used GUI, Bitmap and Text checkpoints in Win Runner script for validations

• Performed regression testing by executing the baseline scripts, identified software errors and interacted with developers to resolve technical issues
• Identified defects and were reported using Test Director.
• Involved in the User Acceptance Testing

Environment: WinRunner6.02, Test Director, Java2.0, Oracle 8, Windows NT