Summary

Dynamic IT professional with demonstrated expertise in analysis, design, development, test and support of complex software systems.10 years of professional experience as a Quality Assurance Engineer with expertise in Testing GUI Applications, Web based Systems and Client Server Applications on Windows environments.

Areas of Expertise

• Extensive experience in onsite coordinator and Lead Tester.Created and managed testing schedule and monitored completion of activities.
• Excellent understanding of Software Quality Assurance techniques and complete knowledge of the SDLC and STLC , QA methodologies and Agile Test Methodology
• Interaction with application designers and business analysts to gather NFRS Non Functional Requirements Specifications , create performance test plan/scripts/Scenarios and creating results reports.
• Understanding of performance testing life cycle and concepts.
• Experience on working on protocols WEB HTTP/HTML ,Winsock and Web service protocols
• Expertise in different types of performance tests.
• Hands on experience in developing test plans, test cases and procedures as well as execution of manual and automated tests.
• Expertise with Bug Tracking using ALM, Quality Center PVC Tracker .
• Extensive experience in Manual and Automated Testing using Black Box Testing techniques.
• Good Experience in GUI Testing, Functional, Performance and System Testing.
• Experience on black box and telecom testing Expert in performing Manual and Automated testing for both client/server as well as n-tire web-based e commerce applications using Mercury/HP tools such as Performance Center, Load runner and Quick Test Pro
• Good Experience in Security Testing using Wachfires.
• Exposure on Dyna Trace monitoring tool.
• Experience on VMware, Unix environment, Server Side testing and Cross-browser testing experience
• Performance monitoring tools using Willy Introscope.
• Experience on Property and Casualty, Telecom Domain, Finance and Banking Domain.
• Provided training to project teams understands performance concepts and performance testing.
• Experience in OSS Product. Telecom and Telecom tool CRAMER.
• Experience in Web Service testing using SoapUI SOAP and WSDL
• Good Experience in Testing on Java, VB and .Net Applications and Unix commands.
• Having knowledge on Java/J2EE technologies.
• Played major role in identifying and implementing process improvement initiatives in the area of Quality Assurance and Software Testing.
• An effective communicator with strong analytical, problem solving organizational abilities.
• Proven ability to work independently or with a team. Dynamic performer, excellent team player, goal-oriented employee.
• Highly organized, able to meet deadlines and have taken the initiative to learn job-related skills on my own. Capable of prioritizing task, also work with minimal supervision with excellent written and oral communication skills.
• Provided RTM Requirement Traceability Matrix , Test Summary Report, Defect Reports using Quality Centre.
• I have a good understanding of development environment using AGILE methodologies with SCRUM process. Participated in Daily Scrums, Sprint Planning, Sprint Retrospective meetings.
• Automation Tools : Load Runner, QTP, SOAP UI and Selenium IDE
• Test Management Tools : ALM and Quality Center. .
• Defect Reporting Tools : HP ALM and PVCS Tracker..
• Scripting Languages : VB Script.
• Databases : DB2, SQL Server 2000/2005, MySQL, Oracle 9i/10g, Sybase
• Operating Systems : Windows NT, Windows 2000, Windows 98, Windows XP,UNIX
• Version Control : Visual Source Safe.

Confidential

Environment: Quality Center 10.0, Load Runner 11.0, JSP, HTML, VB Script, IE, Web services, Main Frame and Windows XP.

Role: Performance Test Lead/ Onsite- offshore Coordinator

Description: Confidential is the leading insurance company for Auto Home Product. Metlife Agent Resource Site is a website for insurance agents to sell online policies to customers. The ARS application supports the complete policy life cycle including new business, servicing, claims, billing and policy administration. The ARS application supports business for corporate as well as retail customers. The major lines of business covered under ARS are Home insurance, Auto insurance, Boat insurance and a host of combo products which cover the major lines of business for Confidential.

Involve in the Confidential. Validate the MetLife Mobile App in different devices and different OS. Manually Execute Complex Functional Test of MetLife Mobile App through Perfecto mobile cloud on different Devices like Samsung, Apple, HTC and different OS iOS and Android .

Key Responsibilities:

• Interaction with application designers and business analysts to gather NFRS Non Functional Requirements Specifications , create performance test plan/scripts/Scenarios and creating results reports.
• Experience on black box, white box, and gray box testing.
• Understanding of performance testing life cycle and concepts.
• Experience on working on protocols WEB HTTP/HTML and Good knowledge on Web services Protocols
• Expertise in different types of performance tests.
• Designed performance test suites by creating VU test scripts, workload scenarios, setting transactions, rendezvous points and inserting them into suites using Load Runner.
• Load runner script enhancement Parameterization, correlation, inserting check points
• Creation and executing multi-user load generation scripts based on call flows.
• Defined and provided key metrics like TPS, throughput, connections, etc management from the Load Runner Analysis tool.
• Used Wily Introscope tool for Application resource demand monitoring and reporting performance bottlenecks.
• Analyzed graphs and reports using load runner analysis tool and Monitoring tools to determine system performance using various monitors.
• Test Scenario Scheduling and Execution and Result Compilation using data from Analysis files
• Used Load Runner monitors to measure the Transaction Response time, Network delay, Throughput, measured CPU and memory for Windows.
• Used Perfmon tool for run time system resource monitoring and reporting performance bottlenecks
• Extensively used Quality Center for logging/tracking defects
• Experience of Testing MetLife Mobile App on different Devices on different OS.
• Responsible in providing regular test reports to the management.
• Involve In weekly Client Project status meeting.
• Experience on project Estimation and Resource planning.

• Prepared QC Audit, CDE and test summary report.

Confidential

Environment: Java, EJB, XML, Web logic 8.1, SQL Server,HP ALM ,QC , Unix.

Role: Sr.Technical Associate/ offshore-Onsite Coordinator

SBS provides services for small scale cutomers.it supports wireless and wireline services

• Prepared Test plan/test cases as per SRS.
• Executing test cases and analyzing test results.
• Involved in GUI, Functional and Regression Testing.
• Detecting, classifying, and reporting bugs through Defect Tracking System.
• Involved in Defect management systems.
• Active interaction with Clients and developers in review meetings to evaluate the progress and performance of the application.
• Involved in daily and weekly status meetings and mentoring the team.
• Reported and tracked bugs using ALM and involved in defect management systems.
• Daily status meeting with clients.

Confidential

Environment: Java, EJB, XML, Web logic 8.1 and Mainframe, Unix, HP Performance center, Load Runner,ALM and Wily Introscope tool , Unix.

Role: Performance Test Lead/ Onsite Coordinator

Thrivent Financial, our financial representatives can help meet financial goals with annuities, banking mutual funds Investements,IRA'S,Financial planing,life insurance,disability income and long-term.

• Interaction with application designers and business analysts to gather NFRS Non Functional Requirements Specifications , create performance testplan/scripts/Scenarios and creating results reports.
• Experience on black box, white box, and gray box testing.
• Understanding of performance testing life cycle and concepts.
• Experience on working on protocols WEB HTTP/HTML and Good knowledge on Web services Protocols
• Expertise in different types of performance tests.
• Designed performance test suites by creating VU test scripts, workload scenarios, setting transactions, rendezvous points and inserting them into suites using Load Runner.
• Load runner script enhancement Parameterization, correlation, inserting check points
• Creation and executing multi-user load generation scripts based on call flows.
• Defined and Provided key metrics like TPS, throughput, connections, etc management from the Load Runner Analysis tool.
• Used Wily Introscope tool for Application resource demand monitoring and reporting performance bottlenecks.
• Analyzed graphs and reports using load runner analysis tool and Monitoring tools to determine system performance using various monitors.
• Test Scenario Scheduling and Execution and Result Compilation using data from Analysis files
• Used Load Runner monitors to measure the Transaction Response time, Network delay, Throughput, measured CPU and memory for Windows.
• Used Perfmon tool for run time system resource monitoring and reporting performance bottlenecks
• Extensively used Quality Center for logging/tracking defects .

Confidential

Environment: .Net Framework,VB 6.0,SQL server 2005, Windows XP,HP Performance Center , Load Runner, ALM, Wily Introscope tool.

Role: Performance Engineer

Performance Station browser application is a reporting application, providing the users to view and print several performance reports. Users also have the ability to export data as PDF or Excel limited to certain reports . Application handles authorization in terms of functionality/data that the user has access to which accounts, models, data as well as which functionality is accessible to the user . Since the Browser is deployed as Internet application, for every click and navigation in the application user is authenticated via siteminder.

• Interaction with application designers and business analysts to gather NFRS .Create performance test plan/scripts/Scenarios and analyze the results.
• Understanding of performance testing life cycle and concepts.
• Experience on black box, white box, and gray box testing.
• Experience on working on protocols WEB HTTP/HTML .
• Good knowledge on Web services Protocols
• Expertise in different types of performance tests.
• Creating the Different Load behavior Scenarios.
• Analyze the End-User Business Scenario's and Performance Objectives.
• Prepared PE strategy as per NFRS
• Designed performance test suites by creating VU test scripts, workload scenarios, setting transactions, rendezvous points and inserting them into suites using Load Runner.
• Load runner script enhancement Parameterization, correlation, inserting check points
• Creation and executing multi-user load generation scripts based on call flows.
• Defined and Provided key metrics like TPS, throughput, connections, etc management from the Load Runner Analysis tool.
• Record and monitor resource demand metrics CPU, Disk IO, Network IO, memory, etc.
• Used Wily Introscope tool for Application resource demand monitoring and reporting performance bottlenecks.
• Analyzed graphs and reports using load runner analysis tool and Monitoring tools to determine system performance using various monitors.
• Test Scenario Scheduling and Execution and Result Compilation using data from Analysis files
• Used Perfmon tool for run time system resource monitoring and reporting performance bottlenecks
• Extensively used Quality Center for logging/tracking defects.

Confidential

Environment: SQL Server 2005, C .Net, Vb.Net, ASP.Net, JavaScript, HTML, XML, QTP, QC Mainframe.

Role: Senior Test Engineer

Confidential is an internet application used by the banks administrator and investment manager. It enables them to access the customer's account information and use it for the best of banking and finance Purpose in favor of customer's interests easily and efficiently. CSS access information from Mainframe with the use of Trust 3000 and from the nightly snapshot of pertinent mainframe DB that is stored on the Open data replication DB. Communication between CSS and TRUST 3000 is provided by Open Data Transaction ODT .

• Prepared QA strategy and test plan as per SRS
• Preparing and reviewing of the Test Procedures and Test Data
• Updating the Test Procedures and test data according to Work Requests and Change Requests.
• Generating/Enhancing VBScripts, executing the test scripts, analyzing test results using QTP.
• Detecting, classifying, and reporting bugs through Defect Tracking System
• Executing test cases and analyzing test results.
• Prepared Daily status Report.
• Performed Smoke Testing ,GUI, Functional
• Performed regression testing after each modification of the application Testing.
• Detecting, classifying, and reporting bugs through Defect Tracking System.
• Active interaction with team members, team lead and developers in review meetings to evaluate the progress and performance of the application.
• Involved in weekly status meetings.
• Defects reported using Quality Center.
• Provided RTM Requirement Traceability Matrix , Test Summary Report, Defect Reports using Quality Centre, Clear Quest.
• Designed Test plans and Test scenarios for various test conditions.
• Reported and tracked bugs using Quality Center.
• Extensively used Quality Center for logging/tracking defects.

Confidential

Environment: Java, EJB, XML, JMS, Web logic 8.1 and oracle 10g.QTP ,Quality Center and Agile methodology,Unix.Cramer Tool.

Role: Technical Associate

• Provided RTM Requirement Traceability Matrix , Test Summary Report, Defect Reports using Quality Centre, Clear Quest.
• LIMS: Cramer will be configured and extended to provide the following functional areas:
• The Inventory subsystem has the responsibility for maintaining, visualising and exporting network and service inventory. The Order subsystem is the workflow engine that describes the lifecycle of an order. Essentially, it should provide the ability to move an Order through every step of its lifecycle. The Design subsystem is responsible for the design of all changes to be made to the inventory mastered by LIMS.The Implementation subsystem is responsible for ensuring that the designs performed within the Design subsystem are implemented on the network.
• Prepared QA strategy and test plan as per SRS
• Preparing and reviewing of the Test Procedures and Test Data
• Updating the Test Procedures and test data according to Work Requests and Change Requests.
• Generating/Enhancing VBScripts, executing the test scripts, analyzing test results using QTP.
• Detecting, classifying, and reporting bugs through Defect Tracking System
• Executing test cases and analyzing test results.
• Prepared Daily status Report.
• Performed Smoke Testing ,GUI, Functional
• Performed regression testing after each modification of the application Testing.
• Detecting, classifying, and reporting bugs through Defect Tracking System.
• Active interaction with team members, team lead and developers in review meetings to evaluate the progress and performance of the application.
• Involved in weekly status meetings.
• Defects reported using Quality Center.
• Designed Test plans and Test scenarios for various test conditions.
• Reported and tracked bugs using Quality Center.

Confidential

Environment: Java, EJB, XML, JMS, oracle 10g.Manual, QTP and Quality Center, Unix

Role: Test Engineer

• This application has been developed for Royal Bank to keep track of all the customers of the bank. This project involves the maintenance of all the bank customers accounts like Saving banks, Current account, fixed deposits, etc. Bank customer can access his account using inter-net through secured socket like https. It consists of modules like Account Summary, Personal Info, Loans, Statements, Balance Transfers, Payments, Customer Care. Customer can see all the account related information on the inter-net like mini-statement, detailed statement which gives the account info based on the from and to date, amount. This also involves the fund transfer from one account to another account of same/different banks.
• Prepared test cases as per Use case and SRS.
• Executing test cases and analyzing test results.
• Involved in GUI, Functional and Regression Testing.
• Create the test case Repository.
• Generating/Enhancing VBScripts, executing the test scripts, analyzing test results using QTP.
• Detecting, classifying, and reporting bugs through Defect Tracking System.
• Active interaction with team members, team lead and developers in review meetings to evaluate the progress and performance of the application.
• Involved in weekly status meetings.
• Reported and tracked bugs using Test Director / Quality Center.

Confidential

Environment: JSP, Java, Oracle 8i, Apache Tomcat, Windows NT.

Role: Test Engineer-QA

• Confidential is providing Health Insurance Schemes to the Confidential. Customers are grouped as geographic markets. The Confidential handles the AE Automated Enrollment process EDI carries the Verifications with scanned images for data conversion of Patient's SSN, Guarantor and Anesthesiologists. The CI Customer Interface holds group or company information and membership information. AE sends an Enrollment to the reservoir and if the person is not listed the reservoir will send the enrollment back to AE as ADD.
• Prepared test cases as per AE and CI Application of HICAS.
• Involved in understanding the Business Requirements of Humana Health Insurance
• Services on the Change Requests of Humana Business team
• Verification of Test Environmental Setup
• Reviews of Test Specs, Templates and Documentation
• Bug Tracking using Test Director and Daily TPR Preparations

Confidential

Environment: Java, Jsp, Oracle 8.0.5 and Manual and Quality Center, Windows XP

Role: Test Engineer Quality Assurance

• Confidential provides a wide range of insurance policies such as Life Insurance, Health Insurance, Fire Insurance, Motor Vehicle Insurance, Aviation Insurance, General Insurance, Marine Insurance, Shop Keeper Policy, Transportation Policy, Accident Insurance etc. This project is developed as a process of automation for Insurance Policy Management. The system, which has the policy proposals claims, accounts and reports. This system provides the provision to take in various related information regarding the Life Insurance
• Understanding the Business Requirements of Insurance management System Insurance
• Prepared test cases as per requirement.
• Services on the Change Requests of Humana Business team
• Verification of Test Environmental Setup
• Reviews of Test Specs, Templates and Documentation
• Bug Tracking using Test Director and Daily TPR Preparations