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Qa Manager Resume Profile

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NY

10 Years / Test Management / Technical Analyst/ Functional Testing /Microsoft Technologies

Professional Summary

  • 12 years of IT experience of which 10 years in Software testing of various flavors and 2 years in Software Development.
  • Experienced in Functional, Regression, Security, Database, Internationalization and Performance Testing.
  • Experienced in .Net, VB, ASP, SQL, Oracle, VB/Java scripts all the phases of STLC, SDLC process for various domains.
  • Domains - Online Media Advertising, Mobile Insurance, Healthcare, Automobile, Hospitality, and Banking products / projects with increasingly higher responsibilities.
  • Experienced in Functional, Regression, Security, Database, Internationalization and Performance Testing, Quality Center, Team Foundation Server, MS Test Manager, PVCS Tracker, JIRA.
  • Extensive experience in working on Product life cycle. Good exposure in using Agile SCRUM methodologies to deliver the end products.
  • Profound knowledge of SDLC including requirement analysis, specifications finalization, Web-based applications design development, implementation, testing and quality reviews.
  • Excellence in Continuous Improvement Program initiatives and deployments embracing the culture change with proven international experience to lead the way.
  • Experience in working on multiple projects and leading projects while coaching and mentoring team members in execution of process simplification / improvement.
  • Adept in leading large teams working in complex business and systems environment skilled at building effective teams and managing scope.
  • First-rate analytical and problem solving skills dedicated to maintaining high quality standards tendency to thrive in fluid environments while remaining pragmatic and focused.
  • An enterprising leader with proven ability to motivate personnel towards achieving organizational objectives and adherence to industry's best practices.

Test Management

  • Accountable in the capacity of Test / QA Manager for preparing Budgeting, Estimation, Resource allocation, Performance Management, Setting Objectives.
  • Hands-on experience in creating test strategy, test plan, execution and reporting.
  • Responsible for conducting reviews of test cases, Test Design Specifications, Test automation etc., and work closely with the Development Testing teams in defining software test system requirements for the project along with Simulation, Testing and Reporting of Bugs
  • Key role in mobilizing and leading teams for enterprise sourcing, process improvement and implementation projects in compliance with triple constraints of cost, schedule and scope / quality.
  • Monitoring performance, setting goals, scheduling training programs, recruiting team, talent management and project assignments
  • Responsible for gathering and analyzing business requirements and providing best IT solutions along with preparing the technical requirements on business needs and transferring the same to the Development Team for further development
  • Key role in coordinating with the onsite team for project and product management cycles
  • Key role in developing, leading and managing a variety of IT projects to improve performance across the entire business via application of improvement methodologies
  • Primary liaison between the Project Office and the involved IT Line of Businesses as it relates to the quality and testing activities for projects
  • Focuses horizontally across the IT Line of Businesses spectrum and ensures the total test effort is properly coordinated and integrated to address project testing and quality goals.
  • Planning and execution of tests in efficient and organized way and accurately reporting test preparation and execution progress.
  • Monitors the progress of SIT and UAT testing activities including planned integration testing
  • Works with test teams to help plan and coordinate the end to end integration test plans
  • Conducts Test Status meetings as needed during testing levels SIT and UAT
  • Interact with Development Lead in exchanging status and resolving all concerns and issues
  • Responsible for Defect Management
  • Review Metrics gathering
  • Review test results from SIT and UAT with end-users including procedures for tracking and root cause analysis.

Release Management

  • Work with the Sustaining Team to manage the scope of monthly maintenance releases, emergency releases, and IT service requests.
  • Manage risks and resolve issues that affect release scope, schedule, and quality.
  • Measure and monitor progress to ensure application releases meet or exceed expectations.
  • Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates.
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes that impact releases.
  • Manage relationships and coordinate work between different teams at different locations and time zones.
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
  • Work with IT staff to produce Deployment/Release Plans and Run Books.
  • Negotiate, plan, and manage all release activities.
  • Work with engineers to understand impact of branching and code merges.
  • Expertise in preparing Functional Requirement Document FRD or FSD.
  • Expertise in managing requirement artifacts such as Business/Marketing Requirement Documents BRD/MRD and System Requirement Specification SRS .

Skills Technical and leadership

  • Testing
  • Functional, Database, Security, Performance, Quality Center, Desktop Applications and Web based UI Testing, Windows and Web Services.
  • Management
  • Estimations, Project Planning, Project Scheduling Project Execution
  • Task Delegation, Tracking and Status Reporting Risk tracking and Management.
  • Team Coordination and working with various Cross Functional Teams
  • Impact Analysis, Change Management
  • Agile, Waterfall and Prototype Models
  • Languages
  • C , VB, ASP, SQL, JavaScript, VBScript, XML, CSS, AJAX
  • GUI Tools
  • Visual Studio, Visual Interdev
  • Technologies
  • .Net, COM, DCOM, VB Script, Data Transformation Service DTS , APIs.
  • Database
  • SQL Server, Oracle
  • Other Tools
  • TFS, VSS, SharePoint, PVCS Tracker, IIS, MS Project, MS Visio, Crystal Reports, Data Dynamics, Excel, Word, Power point, VM Ware virtual systems.
  • Automation Tools
  • Ranorex , Winrunner, API test tools

Professional Experience

QA / Test Management onsite

Confidential

Responsibilities

  • Developing test strategy and plans for large multiple state agencies and multiple vendor complex remediation efforts
  • Testing software new releases, fixes and application enhancements
  • Testing changes to business process, work flow and documentation
  • Reviewing requirements and design documentation in order to design and document test plans and test case specifications for a web-based application
  • Test Management for requirements traceability from use case through test script, defect tracking, and resolution using QTP, Quality Center QC , Team Foundation Server TFS
  • Performing functional, usability, performance load and stress , user acceptance testing
  • Evaluating documentation to ensure adherence to QA methodology and standards
  • Assisting in decomposing high-level requirements identified in project documentation into testable, detailed requirements
  • Evaluating, documenting and reporting test results and defect status. Use of independent judgment in analyzing defect data to interpret and present conclusions to management and team members with specific recommendations
  • Promote testing and quality software development practices throughout the software development/configuration life cycle.
  • Experience with user interface, usability, performance, and object-oriented testing
  • Overseeing and reporting test activities.
  • Application maintenance activities such as system monitoring, recovery, problem analysis and resolution, and end user support are in scope.

24/7 Open Ad Stream a faster, smarter, more intuitive user interface with improved workflow and a fully customizable dashboard that benefits both digital publishers and ad operations teams globally. 24/7 Open Ad Stream provides a new unified dashboard from where every multi-screen advertising operation can be expertly handled from real-time bidding to enhanced brand content and native advertising. This powerful all-in-one ad server provides even easier access to digital advertising initiatives and facilitates management of everyday tasks with a simplified workflow. With the newly added benefit of dashboard customization, users can now quickly access campaign status reports, IO's, manage real-time bidding operations and ad campaigns directly from within the main menu interface.

Premium Forecasting for Publishers - is to provide better estimates for Publishers on traffic availability on their site so they can know how much they can sell. This involves estimating total audience and flight patterns for booked campaigns. Accurate availability forecasting that involves precise statistical estimations as well as a deep understanding of delivery rules. Campaign planners will know the accurate total impressions for any set of targeting parameters for a given forecast period. The project is to setup up a platform to avail the Forecasting Service and generate Forecast reports for the various multivariate targets like Content, Search, Geography and Mobile.

Environment: MS Office Suite Word, Excel , MS Visio, Balsamiq, Snagit, Java, Oracle.

Confidential

Responsibilities:

  • Ensuring that all programs are delivered with agreed upon business value, on time and highest quality.
  • Manage a rapidly growing test team of Engineers, managers and leads working on multiple product feature areas.
  • Drive and contribute to product level test strategy and architecture.
  • Define the platform quality bar and mechanisms for prevention and earlier detection of SLA issues.
  • Implement development of shared test infrastructure for platform wide testing.
  • Ensure that all features embody engineering best practices, efficient, scalable architecture elegant design and high quality implementation
  • Maintain Test scripts in Quality Center / TFS Bug Tracker / Issue tracker JIRA
  • Drive quality process and trustworthy computing initiatives throughout the product lifecycle to eliminate architecture, design and coding defects at the source
  • Lead code reviews to ensure consistently high level of design and implementation.
  • Manage several feature teams working on distinct product feature areas.
  • Business Management, ensuring that financial targets of the group are met, variances are minimized and reasons for variances are known business reviews are conducted as per rhythm-of-business.
  • Technology Management, Enabling the team to innovate and create strong partnership with other groups.
  • Risk Management, Ability to manage risks related to people, technology and processes. Involved in all phases of the life cycle of the project including requirement study, design, development, and deployment and testing.

Role: Test Lead / Test Management

Confidential

Role: Technical Analyst

Confidential

Environment: ASP.NET, C , .NET, MS SQL 2008, Windows, XML, Services

Confidential

Responsibilities:

  • Ensuring that all programs are delivered with agreed upon business value, on time and highest quality.
  • Manage a rapidly growing test team of Engineers, managers and leads working on multiple product feature areas.
  • Drive and contribute to product level test strategy and architecture.
  • Define the platform quality bar and mechanisms for prevention and earlier detection of SLA issues.
  • Implement development of shared test infrastructure for platform wide testing.
  • Ensure that all features embody engineering best practices, efficient, scalable architecture elegant design and high quality implementation
  • Drive quality process and trustworthy computing initiatives throughout the product lifecycle to eliminate architecture, design and coding defects at the source
  • Lead code reviews to ensure consistently high level of design and implementation.
  • Manage several feature teams working on distinct product feature areas.
  • Business Management, ensuring that financial targets of the group are met, variances are minimized and reasons for variances are known business reviews are conducted as per rhythm-of-business.
  • Technology Management, Enabling the team to innovate and create strong partnership with other groups.
  • Risk Management, Ability to manage risks related to people, technology and processes. Involved in all phases of the life cycle of the project including requirement study, design, development, and deployment and testing.

Role: Lead Test Engineer

Confidential

The SecureVault system enables hospital pharmacies to close the loop on the process of managing controlled substances. The SecureVault software, coupled with automated dispensing technology from Omnicell, enables the pharmacy to track, monitor, and control the movement of controlled substances from a central vault to one or many locations. The system's benefits include compliance with regulatory standards, increased efficiency for the pharmacy, and improved administrative decision-making.

Role: Security Test Engineer

Confidential

This was another release of the Omnicenter product for Confidential hospitals under the Department of Defense. Security testing was the major focus of this release. Various security testing were carried out from role based user security, folder level security, remote access security and complex password security.

Role: Senior Test Engineer

Confidential

Confidential is a server that centrally manages the day-to-day operations of Confidential dispensing systems while providing access to product utilization and other essential reports to managers throughout the continuum of care. The system collects and transfers data from multiple cabinets within the healthcare facility and manages the database of inventory, patient, and user information. In addition to capturing data from both supply and pharmacy dispensing systems, the Omnicenter acts as a platform for a variety of site-specific software applications interfaced to the facility's information system computers.

Role: Test Lead

Confidential

Confidential is a software solution that helps ensure safety and increases efficiency in the medication administration process. Through a variety of features and integration with Confidential top-rated OmniRx medication dispensing cabinets and the Omnicenter server.

Environment: ASP.NET, C , .NET, MS SQL 2008, Windows, XML, Services

Confidential

Responsibilities:

  • Involved in all phases of the life cycle of the project including requirement study, design, development, and deployment and testing.
  • Involved in Architecture Designing of a web-based solution
  • Created web based user interface with ASP and VB
  • Understand the system from project documents
  • Develop Test Cases
  • Develop Test Scenarios
  • Execute Test Cases
  • Develop Test Plans
  • Reporting of Bugs, Creating Test Reports

Role: Software Engineer

Confidential

Confidential provides innovative solutions for its clients. Its portfolio includes airports, aircraft interior cleaning, government private hospitals, hi-tech commercial and industrial buildings, government buildings, financial institutions, shopping complexes, retail outlets, highway maintenance, rail station/coaches, hotels, etc. Sinar Jernih places prime importance in investments in advanced equipment and technology and highly skilled disciplined taskforce.

Environment: ASP, VB with MS SQL Server, Win Runner

Confidential

Responsibilities:

  • Involved in all phases of the life cycle of the project including requirement study, design, development, and deployment and testing.
  • Involved in Architecture Designing of a web-based solution
  • Created web based user interface with ASP and VB
  • Designed and Developed VB user controls and custom controls

Role: Software Engineer

Confidential

The site was developed exclusively for the people of agarwal community. It has an online directory to register themselves on the site. The Institutions link takes care of many other similar registrations. Confidential has been launched recently. In which one can register have Confidentialand search for particular Confidential to the choice of their own. The registrations are checked offline. It has Feedback link which sends mail to the webmasters using as separate application developed for it. The link named Directory search, searches their fellow Agarwals registered with the site according to the options filled in. Festivals and Ceremonies are the links to be launched.

Role: Software Engineer

Confidential

The site was developed exclusively for youth. It has got about nine major links. The Agony Aunt answers the queries posted to it regarding any personal problems. Doctor Dost answers the medical queries. Campus Blues link intakes one's experiences during their campus days. In the same way First Love shares one's memories of their first love. The Art Gallery stores all the art works send by the upcoming talented youth and publishes the best out of it. The Talent Gallery accepts all the stories and poems posted, and follow the procedure of the former. To handle all these above queries a separate tool has been developed for it. Posting the queries to their respective web masters. The best query or experiences are selected by the web master and hosted.

Confidential

Role: Software Engineer

Confidential

Role: Software Engineer

Confidential

This is a complete B2C solution from car booking to deliver with in an intranet environment. With this a manufacturer can upload their cars information for display to their customers, also includes their business dealers. Visual interaction offline paper, selection of cars by online. Then an allotment is processed, and delivered to appropriate agent and customer.

Confidential

Role: Software Engineer

Confidential

This tool was designed to maintain the advertising operations of an advertising agency. It maintains the details of an advertisement released, details like item size, client details, payment details, color details, artist involved, etc. The payment detail varies from client to client. Client details are verified for fixing up the cost of an advertisement to be released. No. of Insertion of an ad is also recorded. Also, it maintains the details of cancellation, whether rejected by the client or by the press and various other details.

Environment: VB, ASP with MS SQL Server

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