Summary

• Service oriented architecture using manual testing techniques and automation tools.
• Document and maintain QA best practices in various organizations.
• Experience in fast paced environment.
• Experience in all phases of Software Development Life Cycle
• Experience in all stages of Testing Life Cycle including Unit, Integration, System, Regression, User
• Acceptance and End to end Testing.
• Extensively used Mercury Interactive testing tools like Win Runner, Quick Test Professional QTP , Load Runner and Test Director for various Web based and Client Server applications. Will be quickly to learn any new tool set.
• Extensively involved in writing Test plans, designing Test Strategies, defining manual Test Scripts, developing and maintaining automated test scripts and analyzing software issues.
• Interact with the developers to resolve technical issues.
• Provide defect matrix and updates to the management.
• Experienced in planning, delegating and tracking the test activities to meet the project schedule.
• Extensive working knowledge of the EDI transactions.
• Strong understanding and experiences for testing and creating Test Cases for different EDI transactions like 837,270,271 and exposure to ICD 9 /ICD 10
• Experience with Medicare and Medicaid Claims processing, Membership, and Eligibility Verification TECHNICAL SKILLS:

EXPERIENCE:

Confidential

Sr. BA/QA Analyst

Horizon BCBSNJ is one of the premier health Insurance Companies in NJ with over 3.6 million members with benefit plan designs grouped under various groups like Corporate, Public sector and National Groups. The PIBA/CPL project involves review and interpretation of Group and Non-group specific insurance contracts in Horizon Group Information HGI databases on NAEGS and BIF systems to adhere to the HIPAA ANSI for QBLUE and NASCO claim system.

Responsibilities: Actively participated in all phases of testing lifecycle Design, Planning, Development and Results . Review, Analyze benefit forms and load benefit into the Docuwise product repository system Map all the benefits as per HIPAA ANSI Service Type Codes to support 270/271 EDI transactions. Validate the benefits in BENF and EDI to ensure the quality of the data . Review and analyze the errors and correct benefit issues raised by the Quality Auditors. Wrote and Executed Test Plans and Test Cases . Test Cases were designed based on Use-Cases and Requirements in Quality center. Modified previously existing test cases that were driven by the manual testing. Manually Conducted Positive and Negative testing. Performed Sanity and Smoke testing of the application manually after each build. Validate EDI Claim Process according to HIPPA compliance. Conducted System, Integrated and Regression testing to the application. Conduct Business, Functional, User Acceptance and Usability testing. Involved in creation and maintenance of Test Matrix and Traceability Matrix. Perform Backend testing by extensively using complex SQL queries to verify the integrity of the database. Responsible in getting the test plans and outlines signoff by Mentors and SA. Responsible in conducting walkthrough's and peer reviews. Regular interaction with developers, business analyst and Logic Unit Workgroup. Participated in Enhancements meeting to distinguish between bugs and enhancements.

Environment: Oracle, SQL server ,QC, XML, MS Word, MS Project, Excel, PowerPoint, NASCO,

Confidential

Sr. QA Analyst

QualCare, Inc., one of the region's leading providers of health care coverage, provides the public and private marketplace with a higher-quality, lower-cost alternative to commercial insurance companies. Responsibilities: Responsible for the overall requirements deliverable on the ICD Project. Understanding of ICD 9 and ICD10 codes. Studied the Business Process and the Technical Specifications of the entire 403b plans and Accord Schema. Made a Gap Analysis and assisted the development team to understand the To-Be process. Worked on ICD 10-CM provides diagnosis codes and replaces ICD 9 volumes 1 and 2, ICD-10 PCS provides procedure codes replacing ICD9 volume 3. Conducted analysis to determine which 403 b plans and policies are beneficial to convert to a TPA. Documented and maintained RTM Requirement Traceability Matrix to ensure that all requirements are traceable from top to bottom, hence provide a basis for test plan. Help oversee the Gap Analysis projects for our clients, help them evaluate business needs and become 5010/ICD-10compliant. Implemented an integrated Agile solution with complete line of traceability for all the artifacts of web development projects. Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the project plans accordingly and conducted project related presentations. Modified the existing mapping template to a more clear and easy to understand template. Provided the required transformation logic using SQL. Performed task decomposition, delegated tasks and monitored project milestones using MS Project.

Environment: HIPAA 4010A1, 5010A1, WTX server, FTP process, 837/835 claims corrections, MS Visio, EDI, Use Case Diagrams, MS Office, Windows XP/2000, SQL, Java/J2EE, HTML, XML.

Confidential

Systems Analyst

Sanofi- Aventis is part of a leading global pharmaceutical company that discovers, develops, produces and markets innovative therapies that enhance people's lives. Responsibilities: Analyze the business requirement document, functional specification documents and user interface documents to prepare Test Plan and Test Cases. Prepared test strategy documents which include testing overview approach, strategy, role, responsibilities and complete scope of testing. Manually performed user interface testing and tacked issues in Quality center. Conducted functional testing, integration testing, regression and End to End testing. Worked on HTTP and HTTPS web protocols for security. Tested automated email after booking a conference room and Order placements for services. Used Load runner for Performance Testing for booking conference room and analyzed the results. Created and executed SQL scripts for creating test data. Worked closely with Business Analysts, Business Sponsors and Project Manager to provide testing and defect status. Provided management and vendor with analysis reports and recommendations, which resulted in a redesign of the architecture by the vendor. Communicated with the vendor to resolve issues. Involved in walkthroughs and meetings with development team to discuss related issues. Created and ran automated QTP test scripts coded the scripts using Descriptive programming and Regular Expressions , made changes to the existing scripts and worked with Parameterization to perform the same operation on different sets of data.

Environment: ASP.net, MS outlook 2003, MS Exchange 2003 6.5, IIS Server 6.0, UNIX, MS SQL 2005, Java, Quality Center 9.1, QTP 8.2, Windows XP, Load Runner

Confidential

QA Analyst

Project: NTM LLC North Star Travel Media LLC is the world's leading provider of information, news and data for the travel and hospitality industry. Involved in analyzing the Business/User/System/Functional Requirement specification documents Designed and executed the test cases for performing Integration Testing, Regression Testing, End-to-End System Testing and Functional Testing. Prepared Unit, UAT/System/Integration Test Plans, Test Cases/Scripts. Interacted with developers in Unit Testing and discussed mappings and Session/XML files, rating issues and progress on resolving the defects. Tested automated email process for Q A for editorial feedback and after approval gets posted to web. Performed Stress/Performance/Load testing and Security testing. Identified functionality and performance issues, including: deadlock conditions, database connectivity problems, and system crashes under load. Mentored Mercury Quality Center to project team Members/Business users. Conducted test audits, logged defects, created defect summary reports and graphs in Quality Center. Prepared Defect/Issue logs, Test Log Test Execution Status Sheets and Documented, reported the defects to the developers using Quality center. Involved in creating and updating the test bed as per the functionality. Environment: ASP.NET 2.0, Visual Basic, Java script, Html, XML, QTP 9.0, Quality Center 9.1, Microsoft SQL Server, Load Runner 8.2, Microsoft Share Point, UNIX, MS outlook, MS Exchange 2003, Web Server Web logic application server 8.1,

Confidential

Sr. QA Analyst

Project: E-Scholastic Is a significant channel of distribution, commerce to help build more direct and personalized relationships, with customers and expand the Company's core business. Analyze the Business Requirement Document, Functional Specification documents and User Interface documents to prepare Test Cases for both manual and automated testing Actively involved in walkthroughs and meetings with development team to discuss related issues Prepared test strategy documents which include testing overview approach, strategy, role, responsibilities and complete scope of testing. Tested automated order process email for users after order placement. Used Load Runner for Performance Testing for all types of load related to Teacher clubs ordering online Parent clubs ordering online applications and analyzed the results. Conducted Regression testing using QTP. Validated the application against the expected results by inserting Database, Bitmap and GUI checkpoints Architect and implement agile testing practices for globally distributed teams Responsible for monitoring the server logs and bringing the server up and down in UNIX. Tracked the server log in order to find out the server crash reason. Environment: Quality Center 9.0, UNIX, Quest Central for DB2, Java, Load Runner 8.1, QTP 9.2, Web Sphere, AS 400 and AIX, MS SharePoint,

Confidential

QA Analyst

This is an online banking application where customers could perform various activities related to bill pay, loans and mortgages, auto loans, insurance etc. Involved in testing New Account Loan modules. Conducted Ad-hoc testing when there was not enough time full fledge testing. Studied Use Cases and other technical specification documents to come up with Test Cases. Conducted Functional Requirement reviews and walkthroughs with the designers, developers and stakeholders. Developed Test Plan and defined test data for test cases. Conducted Regression testing using QTP. Communicated with the management on open issues. Used Load Runner for Performance Testing for all types of loads related to New Account Home Equity modules and analyzed the results. Created Data Driven Test for scripts that needed an input Test data. Documented the defects and their trailing history in the Test Director.

Environment: Windows XP, Java, IIS, MS SQL Server, UNIX, MS Visio, Mercury QTP, Load Runner, Test Director. .

Confidential

This tool is highly confidential and meant for retrieving customers information from database. Some fields populate information from database automatically. Tested Outlook User Profile, Outlook Folders, Public Folders and Synchronizing the Outlook, downloading the Address books, adding contact lists to address book, downloading the calendar and events for Pfizer. Tested Mailbox on exchange server, verified Active Directory Attributes based on the day to day updates from the Pfizer Home office data feed and from the field users, verified the Distribution lists and Distribution Groups based on the business rules and data from the client. Execute test plans and test cases. Created and executed SQL scripts for creating test data. Notify developers about defect reports and bug fix verifications.

Environment: SQL Server, Ms Outlook, MS Exchange 2000.