Senior QA Analyst

Professional Summary:

Eight plus 8 years of experience in Quality Assurance/Testing for several Web and client/server applications in Financial, Educational, Healthcare, Logistics industries.

Experience in both manual and automated testing.

Strong in analyzing Business Requirements and Functional Specifications, identifying Test Scenarios, developing and executing Test Cases.

Possess excellent skills in Functional Testing, UAT Testing, System Testing, Regression Testing and Cross Browser Testing.

Experience in different QTP frameworks like keyword driven, Data Driven, Hybrid and Modular framework using Quality center QC .

Experience in using HP Quality Center, Polarion for developing and maintaining test cases, test results, defects and tracking.

Performed backend testing by creating SQL queries in Oracle and SQL Server.

Proficient in using automated tools like Quality Center, Quick Test Professional.

Expertise in Test Case design, execution, defect management and tracking.

Strong knowledge of Software Development Life Cycle SDLC , methodologies like Waterfall, Agile, Software Testing Life Cycle STLC and the Role of QA.

Good working knowledge with MS Office products like Word, Excel, Power Point and MS Access.

Proficient in development enhancement, maintenance and execution and result analysis for Functional automation test scripts in TSL, VBScript for Win Runner, QTP and extensive usage of Quality Center/Test Director/Clear Quest for test management and defect management.

Possess Strong Trouble shooting, Conflict Resolution, Analytical skills, interpersonal, oral and written communications skills and Self-starter, Quick learner, Adapt to new environment and technologies.

Establish and Maintain testing milestones to ensure on-time completion of assignments.

Self-starter with strong work ethics and skills in time management, client relationship and ability to adapt and learn new things quickly.

Excellent verbal, written and analytical skills with ability to work in a team as well as individually in fast paced, dynamic team environment.

Technical skills

Professional Experience:

Confidential

Systems QA Analyst

• MIB Mainframe Independence Blueprint project is modernization of new order management system from old legacy Mainframe systems to Java.
• MIB application supports the full life cycle of an order beginning with receiving customer requests and ending with proof of delivery. Different domains supported by Order Management application are Order Capture, Manage Skeleton, Order Update, Order Appointments, Proof of Delivery, Monitor Service, Re consignment, Fleet Decision, Shipment Status and Re sequencing.

Responsibilities:

• Participated in design review meetings to understand technical and functional systems overview.
• Involved in preparation of Test plan Test Strategy document
• Developed test cases based on user stories using VBScript.
• Executed the test cases manually and with UFT to test their functionality as per requirements.
• Tested different applications like Enterprise Order Management EOM , Freight Manager FM2 , On Board Computing Solutions OBC , Spot Price, Central Customer Information CCI , SIMON.
• Performed Functional, Integration, UI, Regression, Positive, Smoke and Negative testing.
• Interacting with Developers and Business Analyst regarding Test requirements and Defects.
• Responsible for converting manual test cases into automated test scripts using UFT and VBScript.
• Logged defects, tracked, reviewed, and updated the defect statuses in Polarion tool
• Maintained Test cases, Automation test Scripts in QC ALM 11.0.
• Use to arrange meetings to discuss issues with developers and project managers. Worked very closely with Developers to recreate defects found, also to verify fixes and closed.
• Worked closely with Business Analysts for a correctness of the requirements
• Performed backend testing using SQL queries
• Performed Regression Testing by executing the scripts developed using UFT.
• Wrote SQL Query to extract data from various database tables for testing purpose.
• Participated in Walkthroughs and weekly status meetings
• Tested Applications in different Environments like DEV, QA, PROD.
• Performed testing on Web services and XML with tool called 'SoapUI 5.1.0'.
• Expertise to test web services WSDL file in top to bottom approach.
• Worked under Agile methodology.
• Participated in daily scrum meetings to discuss the status of work.
• Conducted Cross Browser UI testing testing on different browsers like Chrome, IE, Firefox, Safari.
• Wrote SQL scripts to perform Backend Relational Database testing using SQL Server2012.
• Performed legacy DB2 Testing to cross check new database entity relations.

Environment: Java, J2EE, JSP, SQL Server 2012, DB2, Windows7, HP ALM 11.0, UFT 12.0, Polarion, SoapUI Pro5.1.0.

Confidential

Systems QA Analyst

Responsibilities:

• Responsible for creating test cases for different modules like Scan, Validation, Quality Control, Verification, KTM Review, KTM Validation based on Business Requirement Document and Kofax 7.5 tool.
• Responsible for uploading test cases created in spread sheets to HP ALM.
• Responsible for converting manual test cases into automated test scripts using QTP and VBScript.
• Responsible for executing the test cases using Test Lab module from HP ALM.
• Responsible for performing Unit testing, System Testing, Regression Testing and Database Testing.
• Configured HP ALM and executed automated scripts from HP ALM.
• Logged the defects using Defects module.
• Responsible for preparing Requirement Traceability Matrix RTM and Test Reports.
• Responsible for validating reports by comparing with backend data.
• Involved in testing Web services and XML with tool called 'SOAP UI'. I have been using this tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing.
• Attended regular test case review meetings and defect review meetings with Test Lead, QA Team and offshore team.
• Responsible for developing/enhancing automation Framework using QTP and VBScript.
• Logged the open defects from HP ALM to Rational Clear Quest. Retested the fixed defects and closed the defects in Clear Quest and HP ALM.
• Wrote SQL queries in SQL Developer to validate data from Oracle database

Environment: Java, J2EE, Oracle, SQL Server, Windows 7, HP ALM, QTP 11.5, Rational ClearQuest, SOAP UI.

Confidential

QA Tester

The Employee Benefit Plan and Administrator Portal assists clients to implement and administer a complete employee benefit program. Various plans such as 401K, 403B are administered in this system. An employee can choose investments, perform transfers, and withdrawals using various interfaces available via the portal. Automated Compensation system allows to setup compensation contracts for producers in automated fashion and calculates the commissionable basis amount by contract on a scheduled basis.

Responsibilities:

• Responsible for Functional, Regression and system test deliverables Design and execution of test strategy, test plan, test cases .
• Responsible for analyzing/writing manual test cases.
• Responsible for executing UAT scripts, in order to ensure operational quality, system integrity and verify system processes meet user needs.
• Responsible for performing data quality analysis by writing complex SQL Queries.
• Responsible for manual functional, integration, system and regression testing.
• Responsible for configuring Quality Center QC Test Plan and Test Lab and executing automated scripts from QC.
• Performed System Testing before the system went into the production.
• Responsible for creating automated scripts for SOAP UI.
• Responsible for generating customized Test Results Report and sharing with customers.
• Responsible for developing automated VBScript utilities for Backend Validation.
• Responsible for broken link check and preparing broken link reports in user friendly format.
• Responsible for developing/enhancing automation Keyword driven Framework using QTP and VBScript.
• Responsible for converting manual test cases into automated test scripts using QTP and VBScript.
• Responsible for writing utilities using OTA/API Backup Utility, File Comparison, Environment Utility, Test Case Utility
• Responsible for preparing Requirement Traceability Matrix RTM .
• Responsible for validating reports by comparing with backend data.
• Responsible for documenting status/test results and final reports for QA activities
• Responsible for attending release planning meetings.

Environment: ASP.NET, IBM WCM, SQL Server, Windows, UNIX, QTP10.0, QC 10.0, SoapUI.

Confidential

QA Tester

The project was web application ensuring the registered customer to have online access to their accounts. This saves the customer time and they can have access to their accounts at their convenience. When the customer logs on to the website, he/she can view the account details, make transfers, enroll in bill pay, add Payees, and view any messages from Customer Service. The account holder also has the ability to change his/her profile, address and any personal information. The website also has a customer service message center where the customer can report any problem they are having with their accounts.

Responsibilities:

• Responsible for analyzing requirements, designing and executing manual and automated test scripts.
• Responsible for developing automated scripts for Backend Validation.
• Responsible for preparing Shared Object Repository
• Responsible for managing day-to-day activities of test automation team.
• Ensured the execution of UAT test cases and documentation of test results.
• Responsible for developing/enhancing automation Framework using QTP and VBScript.
• Responsible for creating automated scripts for SOAP UI.
• Responsible for writing generic functions using VBScript as part of framework development.
• Test scripts were developed for System testing and carried in production environment.
• Responsible for converting manual test cases into automated test scripts using QTP and VBScript.
• Responsible for configuring Quality Center Test Plan and Test Lab and executing automated scripts from QC.
• Responsible for preparing Traceability Matrix and Test Reports.
• Responsible for documenting status/test results and final reports for QA activities
• Responsible for attending release planning meetings.
• Responsible for providing application deployment support.
• Responsible for resolving defects by interacting with development team and customers.
• Responsible for writing generic functions using VBScript.
• Responsible for writing validation utility for XML file comparison.

Environment: Java, .NET, Oracle, CICS, DB2, Windows NT, UNIX, QTP10, QC10.

Confidential

QA Analyst

Privacy Information Tracking Application PITA is Web-based Privacy Tracking System for use within the inventory Logistics programs. PITA application was developed to protect the privacy and confidentiality.

Responsibilities:

• Responsible for analyzing requirements, designing and executing manual and automated test scripts.
• Responsible for analyzing manual test cases.
• Responsible for managing day-to-day activities of test automation team.
• Responsible for developing keyword/data driven Framework using QTP and VBScript.
• Responsible for writing function libraries.
• Responsible for converting manual test cases into automated test scripts using QTP and VBScript.
• Responsible for configuring Quality Center and executing automated scripts from QC.
• Responsible for preparing Traceability Matrix and Test Reports.
• Responsible for documenting status/test results and final reports for QA activities
• Responsible for attending release planning meetings.
• Responsible for resolving defects by interacting with development team and customers.
• Responsible for writing generic functions using VBScript.
• Responsible for validating backend data.
• Responsible for enhancing BPT Components.
• Responsible for writing utilities using OTA/API Backup Utility, File Comparison, Environment Utility, Test Case Utility
• Responsible for writing QTP Scripts to execute PL/SQL packages.
• Responsible for writing QTP Script to validate SQL queries in QC

Environment: Java, J2EE, Oracle, SQL Server, Windows 2000, Quality Center, QTP.

Confidential

QA Analyst

The online banking application was developed for the customers to enable them to manage their finances through internet and perform various transactions like accessing personal accounts, checking account balances, payment of recurring bills, such as mortgages and loan payments, transfer funds, and other products and services. The application has different modules such as online banking, online insurance, and online mortgage. Each of the modules stated above provides different features to the bank customers as well as non-customers.

Responsibilities:

• Responsible for Analyzing requirements, designing and executing manual and automated test cases, test conditions.
• Responsible for managing day-to-day activities of test automation team.
• Responsible for determine task lists and effort estimates then communicate information to managers.
• Responsible for designing and maintenance of Automation Framework Keyword and Data Driven
• Converted all manual test cases into automated test scripts using QTP and VBScript.
• Responsible for developing recovery scenarios using QTP.
• Responsible developing and maintenance of Shared Object Repository.
• Configured QC and executed automated scripts from QC.
• Responsible for analyzing/interpreting the test results
• Responsible for mentoring manual testers in automated test script development and execution from QC.
• Responsible for developing keyword and data driven functions using VBScript.
• Responsible for preparing datasheets using Excel.
• Responsible for writing Excel Macros and writing SQL queries for backend validation.
• Responsible for preparing Traceability Matrix and Test Reports.
• Responsible for bug tracking management using Test Director.
• Coordinating follow-ups from business, testing teams and external system developers, compiling meeting agendas and minutes, managing and communicating through the team members.
• Prepared weekly project status reports for effective management.

Environment: Windows XP, .Net, ASP, SQL Server, TSL Scripts, Test Director, QTP, QC, MS Office Suite.

Confidential

Manual Tester

The Online book shopping application had multiple modules featuring user registration, authentication and administration to insert new books, update and modify details of books. The application also featured a book searching module with option for searching on book title, author, publisher and category. Other features included shopping cart for order placement a feedback section to get customer's shopping experience

Responsibilities:

• Reviewed business requirements and technical specifications to understand the application concepts.
• Analyzed Involved in reviewing and discussing Test Plan with other team associates.
• Performed manual testing to check proper workflow.
• Participated in System, Functional, Black box testing.
• Reported defects via a home grown defect tracking tool developed in Access.
• Documented test cases corresponding to business rules and other operating conditions.
• Tested the website with different web browsers.
• Provide regular test reports to management.
• Communicated and worked with people of all technical levels in a team environment.

Environment: MS Office, Java, JSP, Java Script, Oracle 8i, Windows XP/2000.