Senior QA Analyst

Professional Summary:

• Six plus 6 years of experience in Quality Assurance/Testing for several Web and client/server applications in Financial, Educational, Healthcare industries.
• Experience in both manual and automated testing.
• Strong in analyzing Business Requirements and Functional Specifications, identifying Test Scenarios, developing and executing Test Cases.
• Possess excellent skills in Functional Testing, GUI Testing, Regression Testing, Cross Browser Testing.
• Experience in using HP Quality Center for developing and maintaining test cases, test results, defects and tracking.
• Performed backend testing by creating SQL queries in Oracle and SQL Server.
• Proficient in using automated tools like Quality Center, Quick Test Professional.
• Expertise in Test Case design, execution, defect management and tracking.
• Strong knowledge of Software Development Life Cycle SDLC , methodologies like Waterfall, Agile, Software Testing Life Cycle STLC and the Role of QA.
• Good working knowledge with MS Office products like Word, Excel, Power Point and MS Access.
• Establish and Maintain testing milestones to ensure on-time completion of assignments.
• Self-starter with strong work ethics and skills in time management, client relationship and ability to adapt and learn new things quickly.
• Excellent verbal, written and analytical skills with ability to work in a team as well as individually in fast paced, dynamic team environment.

Technical skills

Professional Experience:

Confidential

QA Tester

The project was web application ensuring the registered customer to have online access to their accounts. This saves the customer time and they can have access to their accounts at their convenience. When the customer logs on to the website, he/she can view the account details, make transfers, enroll in bill pay, add Payees, and view any messages from Customer Service. The account holder also has the ability to change his/her profile, address and any personal information. The website also has a customer service message center where the customer can report any problem they are having with their accounts.

Responsibilities:

• Reviewed Business requirements with Business Analysts in JAD Sessions to understand requirements.
• Created and executed the test cases for various scenarios, and participated actively in system, Integration, regression testing for every new build released.
• Follow up with developers on issues that were causing problems in testing in QA environment.
• Interacted and coordinated Tech Leads, Business Analyst and the Development team.
• Involved in Functional Testing.
• Managed and documented test cases corresponding to business rules and other operating conditions in HP Quality Center.
• Executed the test cases in HP Quality Center.
• Reported the defects in Quality Center.
• Participated in the weekly QA meetings and provided status updates.
• Wrote/execute the SQL Queries to validate data by using PL/SQL Developer against Oracle Database.
• Coordinated with Project lead on all decision points.

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Environment: ASP.NET, C , Oracle 11G, PL/SQL Developer, SQL Server 2005/2008, Web services, XML, MS Office 2010, HP Quality Center.

Confidential

QA Tester

The Employee Benefit Plan and Administrator Portal assists clients to implement and administer a complete employee benefit program. Various plans such as 401K, 403B are administered in this system. An employee can choose investments, perform transfers, and withdrawals using various interfaces available via the portal. Automated Compensation system allows to setup compensation contracts for producers in automated fashion and calculates the commissionable basis amount by contract on a scheduled basis.

Responsibilities:

• Analyzed Business Requirement and Design documents.
• Developed and executed Test cases.
• Test Cases were developed after reviewing the business requirements document, and technical specifications document by using Quality Center.
• Conducted Functional testing using Test Lab in Quality Center.
• Involved in reviewing and discussing test plan with other team associates.
• Written detailed test cases for each requirement.
• Performed manual testing after every release.
• Tested the custom Single Sign-On feature which is a key in the integration of CM and WG.
• Involved in testing Maps Module, Benefits Module, Compensation Module, Transfers Module and Loan Module in CM.
• Performed Positive and Negative Testing, User Interface testing, Functional testing, Regression testing on the application.
• Performed Cross-Browser testing including Internet Explorer, Firefox and Safari.
• Evaluated, created and validated test cases for multiple releases.
• Used Quality Center for efficiently tracking defects.
• Coordinated with the development team for bug resolution.
• Participated in the weekly QA meetings and provided status updates.
• Used SQL to perform Data integrity testing.

Environment: Windows XP/NT, ASP.Net, AJAX, Web Services, HTML, .Net, SQL Server 2000, Quality Center.

Confidential

QA Analyst

Privacy Information Tracking Application PITA is Web-based Privacy Tracking System for use within the inventory Logistics programs. PITA application was developed to protect the privacy and confidentiality.

Responsibilities:

• Analyzed requirements, detailed design, and formulated test plan for the functional testing of the application.
• Involved in developing High level and Detail Level test plans.
• Thoroughly involved in the Functional and System testing of the modifications and enhancements.
• GUI functionalities were tested according to guidelines of test cases.
• Performed manual testing of the application using various scenarios.
• Interacted with Developers Business Analysts regarding requirements, test scenarios and defects.
• Used SQL queries for back end testing
• Used Quality Center for writing test cases, reporting and tracking bugs.
• Coordinated with QA Team for Planning, Test cases identification and execution, training with the business environment, business process and various techniques.
• Checking the backend database tables in Oracle for the data consistency.

Environment: Java, J2EE, Oracle 9i, Tomcat, Windows 2000, Quality Center.

Confidential

Sr. QA Analyst

The online banking application was developed for the customers to enable them to manage their finances through internet and perform various transactions like accessing personal accounts, checking account balances, payment of recurring bills, such as mortgages and loan payments, transfer funds, and other products and services. The application has different modules such as online banking, online insurance, and online mortgage. Each of the modules stated above provides different features to the bank customers as well as non-customers.

Responsibilities:

• Analyzed Reviewed and Analyzed Functional Requirement Specification FRS and Business Requirement Document BRD and setup meetings to clarify discrepancies.
• Prepared Test Cases and prioritized them as per critical functionality that is affecting the project deliverable.
• Executed the Test Cases and evaluated their Pass or Fail criteria.
• Performed System, Functional, Regression and Integration testing.
• Automated test scripts for the GUI, Functional, Data Driven and Regression testing using Quick Test Professional.
• Tracked failed Test Cases and reported Bugs in Test Director.
• Maintained and Updated Test Cases in Test Director.
• Executed SQL queries for back end testing for the verification of results retrieved with the expectations.
• Interacted with the developers and stakeholders to resolve technical issues.
• Submitted Test Status Reports about Test Coverage and Defect Summary to Project Management Team on weekly basis.
• Analyzed change requests attended change request meetings to document changes, track changes, prioritize changes, and manage changes and implemented procedures to test impact of changes.
• Identified requirement discrepancies and updated them to Business Analyst BA .
• Participated in Walk Through, Joint Application Development JAD sessions and Report Meetings periodically.

Environment: Windows XP, .Net, ASP, SQL Server, TSL Scripts, Test Director, QTP, MS Office Suite.

Confidential

Manual Tester

The Online book shopping application had multiple modules featuring user registration, authentication and administration to insert new books, update and modify details of books. The application also featured a book searching module with option for searching on book title, author, publisher and category. Other features included shopping cart for order placement a feedback section to get customer's shopping experience

Responsibilities:

• Reviewed business requirements and technical specifications to understand the application concepts.
• Analyzed Involved in reviewing and discussing Test Plan with other team associates.
• Performed manual testing to check proper workflow.
• Participated in System, Functional, Black box testing.
• Reported defects via a home grown defect tracking tool developed in Access.
• Documented test cases corresponding to business rules and other operating conditions.
• Tested the website with different web browsers.
• Provide regular test reports to management.
• Communicated and worked with people of all technical levels in a team environment.

Environment: MS Office, Java, JSP, Java Script, Oracle 8i, Windows XP/2000.