Skills Summary

• 7 Years of diversified experience in Development, Analysis Software Quality Assurance Testing and Defect resolution.
• Involved in Manual and Automated Testing of applications on UNIX and Windows Environment and creating Testing Plan and executing a Test Plan
• Extensive Experience using Quality Center for Testing and Managing Defects through QTP
• Extensive Experience in transforming Requirements into Test Cases and Setting procedures for Testers. Have experience in leading and managing the onshore and offshore Testing Team
• Extensive knowledge of Software Development Life Cycle and Test processes including defect creation and resolution.
• Extensive knowledge on HIPPA 4010 EDI transaction codes such as 270/271 inquire/response health care benefits ,276/277 Claim status , 834 Benefit enrollment , 835 Payment/remittance advice ,837 Health care claim
• Have good knowledge of HIPPA 4010 /5010 versions.
• Experience in translation of complex business concepts/strategies into deliverable product requirements and software requirement specifications.
• Extensive Knowledge on Validating Web services, XML's.
• Involved in Functional, Regression, White box , Black Box, Unit Smoke Testing.
• Worked extensively on UML diagrams using Visio and Rational Rose.
• Requirement Analysis with Use case diagrams, Class Diagrams, state diagrams, Sequence and collaboration diagrams for application diagram.
• Experience with working on Environment with Oracle, Web sphere and Java.
• Highly motivated, result-oriented, willing to assume responsibilities and a strong team player. Conversant with Six Sigma
• Extensive working experience in the fields of Health Care, insurance, and Banking.
• Experience in software testing which involved development of test cases and test scripts and User Acceptance Testing UAT .
• Strong working knowledge of quality control standards and, solid written and oral communication skills, ability to manage multiple priorities
• In depth knowledge Rational Unified Process RUP methodology, Use Cases, Software Development Life Cycle SDLC processes, Object Oriented Analysis and Design OOA/D
• Experienced in conducting GAP analysis, User Acceptance Testing UAT , SWOT analysis, Cost benefit analysis and ROI analysis
• Expertise in developing QA Test Plan, Test Conditions, and Test Cases ensuring adequate testing of software both before and after completion conducting and documenting UAT.
• Strong experience in Mainframe Batch Cycles Online Real-time Processing.
• Extensive experience in writing and executing complex SQL queries using TOAD 9.0.1 to validate data within SQL Server 2007 database.
• Ability to organize, document and track changes and defects by Traceability Matrix, using Rational Requisite Pro, Clear Quest, Clear Case, HP QC ALM.

SOFTWARE SKILL SETS

Professional Experience

Confidential

Sr. QA Analyst

Project Description:

Nationwide focuses more on provider relations there for initiated a project to provide them option to request for prior authorization using provider portals. The project essentially included the requirements related to user interface, validation, message and submission processes .

Roles and Responsibilities:

• Involved in gathering the detailed requirements from Business End users and ensured that the requirements were clear, concise and testable.
• Involved in writing Test plans, Test cases and responsible for executing the Test Scripts
• Responsible for designing, developing test plans use cases and executing test scripts
• Managed the creation and execution of test cases in Itrace while tracking defects and issues while executing the Test Plan.
• Create Test scripts/Test cases according to the requirement document
• Understanding and Analyzing business requirements
• Identification of Test Scenarios based on the MDD document
• Preparation of test cases based on the test scenarios
• Coordination with the development team and BA team
• Involved in system testing and identified critical defects in the earlier stage of testing
• Logging the defects in QC and tracking them till closure of the defects
• Conducted regression and re-testing of the issues fixed with each release
• Preparation of daily and weekly status reports Managed test cases, defects in Quality center ALM Performed Manual Testing to check usability of the system. Executed SQL Queries to verify and validate Data.
• Preparation of test closure report.
• Filed defects using Quality Center as the defect management and reporting tool.
• Write test cases to check the functionality of application and sets standards for writing the Defects.

Environment: Project Workbook, I-Trace , MS project, MS word, HTML Web Sphere, HP Quality Center, ALM

Confidential

QA Analyst

Project Description:

QSSI is an established CMMI Level 3 organization with a proven track record delivering a broad range of solutions with particular expertise in Security Privacy, Software Engineering, and Health IT.

Roles and Responsibilities:

• Understanding functional design documents to Identify Test Cases, Design Test Scripts, Test Data and Expected Output.
• Monitor and Track the status of the defects every day and retest fixed programs.
• Created Test Plans and developed test cases after analyzing the specifications Business Rules
• Executed Test Cases as per specific business rules in accordance with regulations.
• Worked closely with the development team and other project team members to clarify and ensure adherence to business requirements during a typical SDLC.
• Worked on EDI transactions: 270, 271, 834, 835, and 837 P.I.D to identify key data set elements for designated record set. Interacted with Claims, Payments and Enrollment hence analyzing and documenting related business processes.
• Involved in Gathering the Business Requirements and
• Developed the automated scripts for System Testing and Integration Testing Using QTP
• Utilized QTP for load testing and Performance testing
• Used QTP for recording the test executions rerun the scripts for Regression testing
• Performed weekly walkthroughs and inspection meetings.
• Involved in Defect Triage Meetings
• Reviewed all defects reported during the QA and UAT phases of the project to identify duplicates and perform in depth technical investigation to determine exactly what happened to cause the tester to write the defect.
• Identified opportunities for business process improvement and initiated efforts to make improvements and problem resolution.
• Involved in teleconferencing with the offshore QA's Developers

Environment: Windows 2000 server, MS Office, Oracle 8i, RUP, UML, Rational Rose, SQL, Win runner, HP Quality Center, QTP.

Confidential

Mortgage Application Tester

Capital One is diversified bank that offers a broad array of Financial products and services to consumers, small business and commercial clients. This application was developed for online services in Banking, Lending, and Investing. The site provided the up-to-date business news including Checking Saving, Home Mortgage, Insurance information, Fixed Income and numerous other services .Our project was to deal with various Mortgage related queries based on Home Value, Loan Amount, Interest Rate, Loan Term, Start date and Property Tax. Based on customer requirement specification, the web systems enables viewing of mortgage Repayment summary along with Re-payment chart and balanced graph.

Roles and Responsibilities

• Gathered detailed requirements from Business Analyst and ensured requirements were clear, concise and testable. Wrote Test Cases based on these requirements.
• Manual Testing aspects of the project were identified and detailed steps for doing the same were associated with the corresponding project in HP QC and ALM.
• Monitor and Track the status of the defects every day and retest fixed programs.
• Created SQL queries for DB testing.
• Contributed to high-reliability technology in an agile environment releases, performed web testing on multiple browsers, UI testing and mobile testing for Capital One e-commerce applications and web applications.
• Tested the performance of the system when extracting large amounts of data and loading large amount of data and the performance of reports
• Tested the Loan Origination Application with Positive and Negative Testing.
• Developed automated front-end tests using Selenium with Java
• Did Identified, recommended and implemented changes to enhance the effectiveness of quality assurance strategies.
• Involved in System Testing, Performance Testing, Functional Testing, Regression Testing and UAT .
• Interact with the QC database bypassing DBA.
• Addressed all aspects of the System Testing starting from Checklist Testing Phase to user acceptance testing phase.
• Used Fire bug Open source tool to monitor CSS, HTML and Web performance for different content posted.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing UAT .

Environment: Project Workbook, MS project, MS word, HP Quality Center, HP ALM, Unix, HTML Web Sphere.

Confidential

QA Analyst

Project Description:

The Project was a web application ensuring the registered customer to have online access to their Digital Transfers and Payments and also Registering New accounts. When the customer logs on to the website, he/she can view the account details also can sign up for Email Notifications when there payments or deposits are made. It was more than fifty Operational Units worldwide.

Roles and Responsibilities:

• Worked closely with BAs and developers to determine and identify contents, and flow of various business processes.
• Involved in reviewing Test Requirements and writing Test Plans, Test Cases and Test Scenarios.
• Involved in execution of test cases and test scripts based on business requirements of the Application.
• Involved in running the automated scripts using Selenium IDE.
• Recording Capturing the Selenium Scripts, Mocking running the Regression Suite
• Responsible for defining and scope the project gathering business requirements and documents them textually or within models.
• Interviewing business area experts, Involved in JAD Sessions to get detailed requirements and carefully recording the requirements in a format that can be reviewed and understood by both business and technical teams.
• Analyzing business requirements and segregated them into high level and low level Use Cases, activity diagrams/Actor Lists and Robustness Diagram using Rational Rose according to UML methodology thus defining the Data Process Models
• Used Mercury Test Director v7.x/8.0 to create test scripts and for Defect tracking and closure.
• Grouped the Use Cases and other diagrams into sequence and collaboration Diagrams using Rational Rose based on UML methods thereby defining the business process model
• Reporting defects in Test Director that are identified during test execution and keeping a track

Environment: Java, XML, Web Logic, Microsoft Content management Software, Silk, Content Management, UML, Test Director, Selenium IDE.