SUMMARY:

• Lead Quality Assurance Analyst with over 15 years of experience in Banking, Capital Markets and Financial services.
• Extensive knowledge and experience of Banking, Credit Cards and Capital Markets domain.
• Proficient in developing Test Strategies, Test Plans, Test Cases and Test Scripts based on Business and Systems Requirements specifications.
• Proficient in Test management tools like HP Quality Center, ALM.
• Hands on experience in RTM, Test Plan, Test Lab and Defects module of HP Quality Center.
• Have good experience in performing end to end testing activities of Home loan workflows.
• Well versed in both Agile and Waterfall SDLC methodologies.
• Extensive experience on SQL Server Databases developing and executing complex Queries to test model behavior and logic, creating Test Data to simulate Test scenarios.
• Experience in Business Analysis activities, including Requirements Gathering, analysis and creating Functional Specifications.
• Extensive hands on experience in mapping business requirements to testing activities
• Hands on experience in testing multiple environments including UNIX, SQL, AutoSYS jobs, and Web GUI applications with File transmissions.
• Tested experience in validating XML file outputs.
• Managing testing efforts of Web Applications with multiple browser and mobile devices
• Performed end to end validations of Web application products
• Good experience in leading and working with geographically distributed teams.
• Very good hands on at MS Excel MS Power Point tools.
• Experience in Functionality Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing, Black Box Testing, SOAP UI Testing and End to End testing.
• Contributed to enhancement of user experiences in UI of E-Commerce Products working closely with Business Analysts and UI developers.
• Experienced and proficient in testing of mobile applications.
• Experience in scripting using Data drive frameworks using QTP 11.0 during regression phases.
• Experience in utilizing Test Management tool like Quality Center for Test Planning, Test Case writing, Test Execution and Requirement Mapping.
• Solid experience in formulating quick test plans for quick turnaround testing cycles for emergency and quick deployment scenarios.
• Managed offshore-onsite model teams spanning different geographical areas.
• Handled multiple project teams as lead managing different projects running concurrently.

TECHNICAL SKILLS

• Test Automation Tools: HP QTP 11/10/9.5/9.2/8.2
• Test Management Tools: HP QC 10/9.2, , Test Director 8.0, ALM, JIRA
• Other tools: SharePoint, MS TFS, MS Excel, MS Visio, Business Objects
• Operating System: Windows, UNIX Basics
• Web content management systems Documentum, IBM Content Management Tool

PROFESSIONAL EXPERIENCE:

Confidential

Role: Senior QA, UAT Support

Description:

• The project deals with implementation of work flow for credit card application process. Different types of new customer journeys are implemented for different clients and customer base. Assurance of quality in deployed and supporting the business in conducting UAT forms the principal responsibility of the team.
• Responsible for complete end to end testing, starting from requirement analysis to application delivery.
• Analyze requirements FSDs and Mapping sheets and perform RTM for all the functional Requirements. Analyze Requirement Traceability Matrix with project stake holders
• Develop and conduct review sessions for test plans and test strategy for each release.
• Create test scenarios, test cases, test scripts, optimal data combinations and requirement traceability.
• Performed Manual Testing for the prepared test plans and test cases.
• Multiple Browser Testing including Google Chrome, IE, Firefox and Mac Safari.
• Device testing includingIPhone, HTC, Samsung Galaxy series, Tablets including IPad and windows tablets.
• Extensive usage of Quality Center for requirement traceability, test cases, test sets and defects according to QA standard.
• Provide daily status to project team on test execution progress for the release.
• Supported UAT sessions in relation to application integration.
• Conducted meeting and walkthrough and get approval for test deliverables, Test estimation, defect triage reporting.
• Managed and Coordinated tasks with onshore/offshore resources.
• Coordinating with UI teams with enhancing UI experiences
• Performed Compatibility Testing to ensure the application worked in different Operating Systems and browsers.
• Identify test resources and estimate testing effort, testing schedule and milestone for WBS
• Created Testing Strategy and test plans for the releases.
• Conducted post release verification following a Production deployment.
• Management Activities includes Effort Estimation, Task Allocation, Test Summary Reports, Status Meeting, Traceability Matrix, Defect Management activities Project Quality Analyst , preparing and publishing Daily and Weekly Status Reports.
• Providing ground level information for process improvement and best practices
• Assisting team to formulate Standardization of Processes.

Environment: QTP, HP Quality Center, ALM, Desktop and Mobile Device Testing

Confidential

Role: Senior QA/ QA Lead

Description:

• Mortgage Express project was about implementation of a new channel of home loans to the existing channels. Evaluating the data received from the newly constituted channel and validating the data against pre-set rules in order to use it for business was the prime objective of the project. The datawere to be used to pool and validate against mortgage loan delivery systems set up by Fannie, Freddie and Ginnie systems.
• Responsible for complete end to end testing, starting from requirement analysis to data delivery to data evaluation systems.
• Management Activities includes Effort Estimation, Task Allocation, Test Summary Reports, Status Meeting, Traceability Matrix, Defect Management activities Project Quality Analyst , preparing and publishing Daily and Weekly Status Reports.
• Analyze requirements FSDs and Mapping sheets and perform RTM for all the functional Requirements. Analyze Requirement Traceability Matrix with project stake holders
• Tested AutoSys Jobs for verification of Service Level Agreements SLA
• Responsible for managing a team of 8 distributed in different locations.
• Coordination with home Lob's business analysts for requirement and its analysis.
• Responsible for complete end to end testing, starting from requirement analysis to application delivery.
• Analyzed requirements and system specifications, developed test plan and test cases for the application.
• Assisted in preparing the test strategy, test plan and implementation plan.
• Involved in Scrum meeting and ensure that the work assigned is completed in stipulated time and report to test lead in case of discrepancies.
• Developed test cases based on the requirements provided.
• Performed Functional, Regression and System Testing.
• Executed test cases and recorded the test results and defects using Test Director.
• Involved in preparation of Test Data to test the latest builds delivered.
• Maintained Requirement Traceability to trace all the requirements in the testing phase using Test Director.
• Worked with the developers to resolve defects and inconsistencies.
• Involved in production support.
• Representation of the team with upstream system teams.
• Establishment of File transmission system mechanisms and respond to events of failure of transmission.

Environment: QTP, HP Quality Center, ALM, UNIX, Oracle SQL, VB, Java, Mainframe DB2

Confidential

Senior QA / QA Lead

The objective of project MISMO was to implement a data system as prescribed by MISMO standard organization for Mortgage Industry. This was a compliance project and had two phases. The Phase 1 was about implementation of data standards related to mortgage loans and Phase 2 was about delivery of data in XML formats to agencies.

Responsibilities

• Validation of Data mapping documents prepared by Business Analysis team
• Responsible for devising a test methodology for converting existing data to MISMO standard data
• Validation of rules to be implemented
• Preparation of test artifacts - Test Plan, Test Cases and Use Cases
• Responsible for ensuring 100 coverage of data elements to MISMO requirements
• Responsible for training the team of 8
• Coordination of team efforts between Iselin and Offshore in Mumbai Bangalore
• Provided daily, weekly and periodic status reports to key stake holders
• Representation of team with other partnering teams
• Validation and peer review of SQL Queries and other test artifacts
• Responsible for running UNIX jobs on a daily basis

Environment: Web Based Applications, UNIX, XML, Oracle 11, TOAD, Business Objects.

Confidential

Role: Senior QA

Description:

• The objective of EMITS project to was to sunset a legacy information gateway hub called HP and implement a new gateway hub with enhanced information security and data rules. The project involved migration of existing origination data related to home mortgage from various channels to one database.
• Responsible of performing end to end data validations for data migrated from legacy system of new database.
• Evaluation of existing set of data and establishing the expected data volumes.
• Preparation of test plan and test scripts.
• Developed extensive data queries to extract data from origination system and destination systems to extract data.
• Developed sophisticated queries to identify differences from two data sets.
• Developed automated methodology to compare data from origination system and destination systems to identify systems.
• Provided implementation support.
• Provided production data support post implementation.

Environment: QTP, HP Quality Center, ALM, UNIX, Oracle SQL, VB, Java, Mainframe DB2

Confidential

Role: Senior QA/Program Lead

Description:

• The principal objective of Voyager project was consolidation of mortgage related servicing data from various sources to form one system of record called Mortgage Servicing Platform MSP . Project involved teams from other line of business implementation of new data transmissions and de-commissioning of existing legacy application.
• Responsible for creation of test methodology to perform pre and post migration test activities.
• Responsible for creation of test artifacts including data queries and comparison queries.
• Created Master Test Plan to strategize the test approach in various test cycles.
• Supervised and wrote the Test Scripts and analyzed Test Scripts to check if it has covered the functionalities.
• Documented the test results, deviations and corrective actions.
• Involved in executing test scripts and documented test results in Test Summary Report.
• Created Traceability Matrix to keep track of all the requirements and test scripts.
• Achieved 80 automation of testing with UNIX and Excel tools.
• Represented line of business with other upstream systems.

Environment: QTP, HP Quality Center, ALM, UNIX, Oracle SQL, VB, Java, Mainframe DB2

Confidential

Role: Senior QA

Description:

• Asset Management System was an application developed to pool non-conforming assets and with an objective to sell it to third party investors. Retiring an existing legacy application and develop and implement a new application was the subject matter of the project.
• Responsible for preparation of test artifacts from requirements and functional specification documents.
• Responsible for maintaining traceability from requirements to test cases.
• Created test methodologies for validation procedures which included data validations and data transmissions.
• Created SQL queries to prepare data or validate data from databases.
• Managed team of 3.
• Managed key responsibilities of test execution, defect management using HP Quality Center and provided management reports to key stakeholders

Environment: QTP, HP Quality Center, UNIX, Business Objects, Informatica.

Confidential

Role: Senior QA

• Responsible for gathering applications and tasks in scope for a release
• Responsible for gathering requirements from business and business analysts
• Prioritization of tasks using JIRA Tool
• Creation of test plan
• Creation of test cases in Quality Center and tracing requirements
• Execution of test cases and defect reporting
• Performing post production validations
• Publishing of UAT and Production Release Notes
• Maintenance of Project documentation SharePoint

Environment: QTP, HP Quality Center, UNIX, Toad, Business Objects, JIRA, SharePoint

Confidential

Senior QA Project: Trade Management System

Description: Trade Management System TMS is a system of creating trades to be booked under financial instruments such as To BE Announced Trades TBAs , Futures, Options, SWAPs etc. The system had UI features to record and book trades as well as mechanisms built to send data to external system such as TITAN, FICC and Notice of Settlement service of stock exchanges. Validation of all the functionalities

Responsibilities

• Analysis of requirements for each module
• Preparation of positive and negative use case scenarios
• Construction of user stories to cover all major requirements
• Preparation of test artifacts - Test Plan, Test Cases and Use Cases
• Conducting Tests in standalone mode
• Conducting Tests in association with external entities such as TITAN, FICC and NOS
• Validation of message transmission incoming/outgoing
• Validation of jobs processing in UNIX environment
• Validation of Reports generated manual and scheduled in Business Objects
• Validation of Data saved in Database Tables

Environment: Web Based Applications, UNIX, Oracle 11, TOAD, Business Objects.

Confidential

Role: Lead QA Analyst

Description:

• GE Money is a leading lender of finance. This project involved implementation of workflow management for finance lending activity.
• Preparation of test suite for validation of work flow systems
• Validated of workflow systems
• Coordination with business and Development team for validations
• Documentation of test results and providing status reports to stake holders
• Custodian of test assets and

Environment: IE, Documentum, HP Quality Center

Confidential

Role: QA Analyst

Description:

• Charles Schwab is an investment brokerage company based out of San Francisco, CA. The work at this division involved in managing testing activities of investment order placing and tracking systems
• Analyzing file imports from web
• Validation checks based on data in Mainframe-DB2 Tables
• Data extraction from Mainframe
• Verification of data exported

Environment: QTP, Quality Center, UNIX, Oracle SQL, VB, Java, Load Runner

Confidential

Title: Business Test Executive QA Analyst

• Testing changes to functionalities which involve
• Analysis of Business requirements
• Preparation of data based on functional specifications
• Preparation of Test Plan Test Cases
• Execution of Test Cases and reporting Test Results
• Independently managed testing for US Payroll System
• Responsible for testing of Web shopping portal Everest Online.

Environment: Winrunner, MS SQL, Delphi, IE Explorer

Confidential

Role: Lead Customer Support

• Support Bank Customers by logging problem Reports send acknowledgements.
• Coordinate with Development group and prepare solutions for problems from History.

Environment: BankMaster, Windows OS

Confidential

Title: Business Test Executive

Role: QA Analyst

• Description: Icode is VA based company, author of financial accounting software Everest is Client/Server based business automation application which integrates all the departments of an enterprise from accounting to E-Commerce designed on centralized and distributed architecture for small and mid-sized enterprises.
• Testing changes to functionalities which involve.
• Analysis of Business requirements.
• Preparation of data based on functional specifications.
• Preparation of Test Plan Test Cases.
• Execution of Test Cases and reporting Test Results.
• Responsible of independently managed testing for US Payroll System.
• Responsible for testing of Web shopping portal Everest Online.

Environment: Winrunner, Test Director, MS SQL, Delphi, IE Explorer, Load Runner.

Confidential

• Installation, Implementation of Financial Accounting package Pro-FIT at client places.
• Training Clients on the Package.
• Assisting marketing team in closing a prospect deal in terms of implementation requirements.
• Assisting development team with beta releases.
• Travelled to Sri Lanka to assist dealer to setup support network throughout the country.
• Trained users in usage of the product.
• Worked as training coordinator for entry level executives.

Environment: Windows OS, PRO-FIT.