PROFESSIONAL EXPERIENCE

Confidential

Role: Sr. QA Analyst

Responsibilities:

• Participated in design review meetings to understand various business concepts and application functionality.
• Wrote test cases for both positive and negative scenarios for websites and customer service tool using design documents
• Designed and optimized test plans to facilitate accurate and complete testing.
• Synchronized integration testing activities and software scripts.
• Implemented system, regression and integration testing procedures.
• Experience with NCR Self check out.
• Extensive experience in working on store line front office.
• Involve in writing and executing SQL queries against the database to perform Backend testing.
• Involved in Data Driven Test, executed SQL Statements to extract data from Database and verified the output.
• Extensive knowledge in using various POS peripherals like cash drawers, touch screen, cashier terminals.
• Extensive knowledge of running Retalix pocket office, SAPC Handheld scan activation, price change, item maintenance, reduced price and manual price reduction.
• Created Test Cases and filled on Clear Quest and Quality Center ALM 11.5
• Organized logical flow, schedule and execute test on QC/ALM.
• Created, monitored and analyzed test results on QC/ALM.
• Trained Production support associates on latest Point of Sale functions.
• Tested new functionality created by the software vendors, configured those required functions and implemented them in store locations.

Environment: JAVA 1.6, J2EE,, XML, , PL/SQL, SQL, Web Services-WSDL, SOAP ALM Quality Center , Windows, MS Office 2007, POS, SQL, UNIX,

Confidential

Role: Sr. QA Analyst

Responsibilities:

• Participated in design review meetings to understand various business concepts and application functionality.
• Wrote test cases for both positive and negative scenarios for websites and customer service tool using design documents, use cases and requirement documents.
• Modified the test cases created earlier as per the requirement changes.
• Tested all links in web pages, database connection, forms used in the web pages for submitting or getting information from user and cookie testing.
• Tested account profile creation functionality
• Worked with SOAPUI for web services testing, error code between web tier and middle tier components.
• Verified account profile data in CMDR database.
• Extensively worked on Browser Compatibility testing with Internet Explorer, Mozilla Firefox, Google Chrome and Safari.
• Wrote test cases and executed the test cases on Customer Service Center tool.
• Created Requirements Traceability Matrix to verify that all requirements have been covered.
• Performed Load Testing and Performance Testing using load Runner.

Environment: JAVA/J2EE, HTML, Jira, Windows 7, MAC OS, MS Office 2007, Oracle 11g, SQL Developer, TOAD, SOAPUI, Load Runner.

Confidential

Role: Sr. QA Analyst

Responsibilities:

• Prepared the Entrance, Exit Criteria and Test Data, for Agile Methodology in the planning phase.
• Involved in creating Test Plans, Test cases for the application.
• Wrote test cases for both positive and negative scenarios for websites and customer service tool using design documents, use cases and requirement documents.
• Developed Tractability Matrix to ensure that all the requirements are covered in the test cases.
• Modified the test cases created earlier as per the requirement changes.
• Modified existing VB Macros to generate SQL queries from excel to generate test data.
• Executed test cases for the application developed in PEGA and Inbound/Outbound message flow in SWIFT.
• Modified and maintained existing QTP scripts for regression testing and created new scripts for new functionalities.
• Maintained QTP scripts in QC for versioning and execution
• Extensively used SQL for database validations and for creation of test data.
• Analyzed the data mapping and developed scenarios to verify the data migration from different data sources. Researched various production issues.
• Used ALM Quality Center for logging and tracking of the defects and preparation of test summary and defect summary reports.
• Performed functional and system integration testing for SWIFT interfaces.
• Prepared documentation and test data as required by the UAT team and assisted in UAT testing of scenarios involving database changes.
• Reporting weekly QA status to all management teams.
• Participated in defect review meetings and Go/No-Go meetings.
• Prepared documentation which helps other team members navigate through various processes.
• Worked in warranty and support phase of the project to resolve post production issues.

Environment: PEGA PRPC 5.1/6.1 SP2, SOAPUI Pro, Web Sphere MQ, Oracle10g, Microsoft Visio 2003, Windows XP,

Confidential

Role: QA Test Engineer

Responsibilities:

• Prepared the Entrance, Exit Criteria, Test Data, and Prerequisites for Agile Methodology in the planning phase.
• Participated in business requirements meetings to understand various business concepts and application functionality.
• Wrote test cases for positive and negative scenarios in excel and exported them via an add-in into Quality Center and created pipeline test scenarios for validation of data propagation from older to newer version.
• Developed Tractability Matrix to ensure that all the requirements are covered in the test cases.
• Drafted detailed Test Steps to be followed for Test Automation using QTP.
• Reviewed the Requirement documents and procured the Test data.
• Used Quality Center for Defect Management including mapping the requirements, logging the defects and tracking them.
• Extensively worked on Browser Compatibility testing with Internet Explorer, Mozilla Firefox, Google Chrome, Netscape and Safari.
• Extensively used UNIX to check the server log files when the application threw an error.
• In QTP designed Test Schedules and automatically executed test scripts utilizing the available features in Quality Center
• Captured huge data from CSA Customer Service Accelerator and inserted the data into data base using QTP
• Involved in Functional, Integration, System, Regression, Data migration Compatibility Testing.
• Performed web services testing using SOAP UI to ensure that valid error codes are being sent to the web tier.
• Reporting end of day QA status to all management teams.
• Interacting with developers, business analysts to communicate the defects.
• Used QTP for regression testing.
• Worked extensively with Quality Center as an administrator to co ordinate QA activities.
• Prepared documentation which helps other team members navigate through various processes.
• Worked in warranty and support phase of the project to resolve post production issues.

Environment: QTP 10.0, QC 10.0, Microsoft Access, Java, XP, WINDOWS7, VB script, SQL, Power Play, SQL-Server 2005/2008, UNIX, Microsoft Visio, SOAPUI, Agile

Confidential

Role: QA Test Engineer

Responsibilities:

• Developed Test Conditions from Business Requirements, Scope documents, High Level Design documents in Test Conditions Expected Results TCER matrix.
• Assisted in creating detailed timelines, Test Plans and Test Strategies for major releases and organized strategy review meetings.
• Established Traceability between the Requirements and the Tests in Traceability Matrix using Quality Center.
• Analyzed test Conditions and developed Manual Test Scripts for new functionality.
• Identified the Regression and Smoke Test scenarios for automation purposes.
• Worked on QTP to automate the identified scenarios using VB-Script.
• Performed Load, Volume, Capacity and Stress Testing on the application using Load Runner.
• Conducted extensive Smoke Testing, Regression Testing and Sanity Testing on the application.
• Extensively worked with SQL queries for database validations during different stages of testing.
• Performed extensive web services testing using Soap UI.
• Performed detailed test results analysis after each test execution cycle and maintained Test results.
• Coordinated and participated in defect review meetings with the development team.
• Developed plan to identify, track and manage all issues and risks associated with responsibility areas with the client management team.
• Participated in Go/No-Go meetings.
• Participated in release support.
• Worked in warranty and support phase to resolve the post production issues.

Environment: : QTP 9.5, Load Runner 9.5, QC 9.5, Soap UI 3.0, ATG, Oracle 10g, TOAD, Java, Unix, NT Workstation, HTML, XML

Confidential

Role: QA Test Engineer

Responsibilities:

• Analyzed business requirements and Security requirements.
• Met with developers to resolve identified issues.
• Designed detailed requirements to develop functional specifications.
• Developed test plans and test cases.
• Developed various test cases and test scripts for testing of web pages.
• Performed Functional testing, Integration testing, User Acceptance testing and Regression testing.
• Used SQL Queries to verify the data from the Oracle database.

Environment: Windows 2000 Advance Server, NT workstations, UNIX Visual Basic, ASP, HTML, Microsoft Queue Server, Oracle, QTP.