Professional Profile

• Senior Lead Quality Assurance Analyst and Automation Test Lead with 18 years of experience in software quality assurance and software testing methodologies.
• Proficient in the use of software automation testing tools such as Selenium C , N-Unit, QTP and Rational Robot.
• Test Management Software Experience includes Microsoft Test Manager, Quality Center, Test Director, Rational ClearQuest and Bugzilla.
• Knowledge includes ITIL, RUP, SDLC, Agile and CMMI.
• Proficient in the use of software applications MS Office, MS Access, MS Excel, MS Word, MS Project and many others.
• Respected leader, mentor, and manager of work teams.

Professional Experience

Confidential

Lead QA Analyst

• Lead QA Analyst/contractor establishing a quality assurance process for Accenture/CBT in charge of software testing across 4 application domains that encompass 213 applications.

Confidential

Senior Technical QA Analyst and Automation Test Lead

• Wrote test automation data driven framework creating classes and methods in MS Visual Studio C with Microsoft TFS for source control.
• Senior Technical QA Automation Analyst for Epsilon Loyalty Edge Team responsible for building, running and maintaining a Selenium Data-driven Automation Framework currently used for Automated Regression Testing of Epsilon Loyalty Edge Reward websites that include American Express Cash and Blue Sky Rewards, FedEx, Delta, and rewards for two other major banks.
• Executed Selenium NUnit tests in Console and unattended batch file mode debugged and reported results and wrote defects in TFS.
• Additional validation includes writing complex SQL queries for validation of backend data and production certification.

Confidential

Principal Quality Assurance Analyst and Test Lead

• Principal QA Lead for Fifth Third Bank in Retail Applications in charge of four separate offshore QA testing teams which are responsible for Retail Deposits, Collections, ICE ATM and QTP Automation testing.
• Work included concept definition, requirement analysis, system testing, regression testing, automated testing and post production certifications following waterfall SDLC and PMO standards.
• Duties included managing the quality assurance process for multiple simultaneous projects while leading three or more offshore development testing teams though the QA software development lifecycle testing process. Despite extremely tight deadlines and overlapping project timelines, all projects were delivered on time and with no open critical or major defects.
• Additional Duties have included QA Lead of Retail Automation Projects, QA Lead for RAFT and Universal Deposit Systems, QA Lead for ICE ATM, QA Lead for All Bank Conversions and Acquisitions.

Programming Languages

C /C

COBOL

Java

Visual Basic

SQL

Automated Testing Tools

Selenium C

Selenium IDE

Firebug

NUnit

QTP

Microsoft Test Manager

Rational Robot

VBA

JavaScript

VBScript

WinRunner

Mainframe

IBM 3270

VAX/VMX

AS/400

Unisys Mainframes

Additional Skills

MS Office

MS Project

Excel Dashboards

Visio Diagrams

PowerPoint

Certifications

ITIL V3 Foundation

Confidential

Senior Consultant - Quality Assurance and Software Testing

• Created new test design strategy used for bank acquisitions and conversions.
• Created detailed documentation to validate future bank conversions and acquisitions.
• Executed manual system test cases and regression test cases based on conversion requirements.
• Created Tools using VBA-Excel and UltraEdit to rapidly validate account conversions.

Confidential

Test Analyst Rating and Billing Team

• Designed and executed functional, regression and automated tests based on system requirements for multiple Infinys Rating and Billing Product Releases.
• Installed and configured Rating and Billing server applications on multi-platform UNIX environments including Solaris, HP, AIX and Linux servers with Oracle RDBMS and BEA Weblogic application servers.

Confidential

Quality Assurance Test Engineer

• Tested secure e-prescribing medical software on web browser clients and wireless handheld devices.
• Managed testing for ten software releases of Pocketscript client server e-prescribing software.
• Constructed automated regression framework using Rational Robot.
• Composed Test Cases and Regression Suites using Test Director.
• Configured wireless device emulation and wireless handheld devices for use in software testing.

Confidential

Quality Assurance Tester Contractor

• Designed positive/negative test cases from software requirements.
• Executed/Composed automated test scripts with WinRunner and Test Director.
• Tested proprietary client/server insurance applications and architectures.

Confidential

Quality Assurance Test Engineer Project Lead

• Tested a variety of software life-cycle management products including Metaphase, Design Collaboration, I-Man, Solid Edge, Solid Works and additional Java visualization software.
• Composed and executed system test plans, test cases and automated scripts based on UML use cases and software engineering requirement specifications.
• Tested multi-tier Java client server applications in multi-platform environments including Sun, HP, SGI UNIX and Windows NT/2000 servers and clients.
• Composed automated regression test scripts using Mercury WinRunner automation.
• Developed database applications using VB 6.0 and MS Access for tracking test results.
• Developed VBA applications to facilitate rapid creation of test case documentation.

Confidential

Desktop Support Technician/QA Test Engineer

• Tested terminal emulation software for IBM ES9000, AS/400 Midrange servers and Unisys Mainframes.
• Developed and executed test plans, test designs and test cases.
• Developed automated tests using Segue Silk, VBA/Excel and CASL script language.
• Supported PC, printer, networking and software applications for 200 users at Attachmate.
• Negotiated SLA contracts for hardware support with hardware vendors.
• Administered QA Test Lab Facility that included over 200 computers.