SUMMARY

• Experienced Software Quality Assurance Analyst with experience in Web-based and Client/Server applications. Extensive experience in producing and defining Test Standards, Procedures, and Test artifacts for Functional Testing, System Testing, Integration Testing, Performance Testing, and Business User Acceptance testing phases.
• Excellent experience with QA Principle CMM levels and Software Development Life Cycle process improvement
• Experience with QA Methodology and QA Validations to ensure the Quality Assurance Control and implementation of Best QA Practices
• Extensive and diversified experience leading the implementation of Software Development Life Cycle Waterfall, RUP, RAD, Agile
• Strong ability in analyzing Business Specification and develop comprehensive Test Specifications
• Hands on in Web and Object Oriented Technologies
• Ability to interact with IT Managers, BA's, Developers, and Users regarding Test Status
• Experience in Estimation of Test Effort and Coordination of Test Schedule with overall Project Schedule
• Expertise in coordinating Functional Testing, System Testing and UAT test effort and writing System Test Plans and formulating Test strategies
• Experience in using Automation tools like Win Runner, Quick Test Pro, Rational Suite in Client/Server, Web, Database, and GUI based applications
• Expert in Quality Center Test Management Tool to organize Requirements, Test Plan, Test Runs, and Defects
• Strong knowledge of Data Warehousing concepts, Relational and Dimensional Models and experienced working with Star Schema
• Experience in SQL, PL/SQL, and well versed in ETL Process
• Expertise in Problem Solving and Tracking Bug Reports using Bug Tracking Tools
• Ability to build teams and create atmosphere that energizes others and the ability to consistently execute
• Possess ability to quickly adapt to changes and learn new tools and applications
• Possess excellent professional and analytical skills coupled with interpersonal, communication, and self-organizing skills describing a committed Team player

TECHNICAL SKILLS

• Programming languages: C/C , VC , SQL, PL/SQL
• Scripting Languages: VBScript
• Databases: Oracle, MS SQL, MS Access
• Operating Systems: Windows 98/NT/2000/XP/Vista, UNIX
• Business Modeling: RequisitePro, MS Visio, UML
• Project Management Tools: MS Project
• Defect Tracking: Quality Center, Clear Quest
• Testing Tools: WinRunner, Quick Test Pro, Load Runner, Quality Center, Rational Suite
• Internet Technologies: Java, J2EE, JSP, .Net, XML, HTML

Confidential

Senior Commodities QA Analyst

• Worked on the 'Eldorado' application which is a real time position manager used by the commodities traders to manage risk and profit and loss PnL positions, track the different types of commodity trades, and its related FX positions. The project involved a new implementation of the Base Metal Cards to which included the metal migrations onto the Eldorado position manager to handle the Base Metal positions.
• I also worked on the CXL application, which is an integrated front, middle and back office commodities trading application which is used for booking and scheduling trades, generating confirmations, calculating PnL attribution, performing settlements and sending invoices to the different counterparties.

Responsibilities:

• Analyzed business requirements and business use cases to develop a test plan and a test strategy
• Interacted with the business analysts to have Use Case and Business requirement reviews
• Actively involved in writing Test Cases and Test Scripts for Manual Testing from Use Cases for the Eldorado position manager
• Used Mercury Quality Center and created a test case to store the test cases which were created
• Analyzed business rules and created test cases to validate various business rules and business scenarios on for Eldorado position manager
• Created requirement traceability metrics to map the test cases to the requirements
• Actively involved in testing the Eldorado position manager in every sprint release
• Executed SQL queries to perform Backend Testing for Data Validation
• Tracked, Detected and Reported bugs using JIRA as the defect tracking tool
• Worked with developers who were based in Houston and New Jersey to communicate the critical defects for quick remediation
• Communicated the status of testing and defects regularly to the business analyst and developers
• Worked along with the Business Analysts during User Acceptance Testing UAT
• Actively worked along with the QA team to perform regression testing on the CXL commodity trading application
• Executed test cases with Mercury Quality Center and communicated the results of testing to the QA manager

Confidential

Quality Analyst

Wells Fargo Co is the fourth largest bank in the US by assets and the third largest bank by market cap. Through its subsidiary, Wells Fargo Advisors, formerly known as Wachovia Securities, Wells Fargo offers investment product. Broker Reporting BR application provides Financial Advisors with business critical information dynamically and on demand. It provides an intuitive user experience with easy to find reports, easy to interact with reports, and easy to navigate to other applications. It also provides consistent data definitions and information across all queries and reports and scalable system architecture for ease of expanding both the number of users and the number of reports.

Responsibilities:

• Reviewed and provided feedbacks on each version of Business Requirement Documents
• Worked with QA Lead and Business Analyst in understanding requirements and planning test efforts
• Worked with Data Analyst in determining data need for testing data integrity
• Prepared executable test plan and test strategy based on functional specifications and design documents
• Documented Functional, Data, Entitlement, and Regression test cases and associated change requests using Quality Center
• Conducted manual testing of the application for functional readiness, usability, data integrity testing, and entitlement verifications
• Executed test scripts from Test Lab and logged and tracked defects with Quality Center
• Conducted bug resolution meetings with Project Manager, Business Analyst, Data Analysts, and Dev Team
• Properly documented and explained issues encountered through testing to QA Lead, Project Manager, Data Analyst and Development team
• Trained testing team on identifying different technical problems with development and execution of test scripts, researched on the cause, and suggested possible solutions
• Worked under tight schedules and provided the deliverables in concurrence with the schedule
• Researched and solved issues with user's credentials, worked with testing enablement team to identify the cause, and properly set up credentials with the correct permissions
• Produced training document related to issues with user's credential and trained testing team to utilize it

Confidential

QC Lead

Lehman Brothers, an innovator and leader in global finance, maintains leadership positions in equity and fixed income sales, trading, investment banking, private investment management, asset management and private equity. Performance reporting PR application which we developed is a component of a Wealth Management reporting WMR platform responsible for generating Client Review and Portfolio Summary reports for High Net Worth HNW clients.

Responsibilities:

• Reviewed and provided feedbacks on each version of Business and Technical Requirements Specifications of Performance Reporting components
• Provided QC Artifacts to Project Management Group and Business Group for their reviews and sign-offs
• Worked with QA Manager, Business Analysts, and Developers to plan the Testing effort
• Communicated Test Strategy and approached for testing WMR PR components to Project Team for each iteration
• Worked with Front End and Server Side Development and BA Team in understanding Requirements and Implementations
• Successfully migrated PIM Performance Reporting AXYS Legacy Application data to Web-based WMR Performance Reporting Application
• Prepared an executable Test Plan, Test Strategy, Requirements Traceability and Frontend/ Backend Test Cases based on Business and Technical Requirement
• Documented the Test Plan and Test Cases using Mercury Quality Center, associated change requests with versions using SharePoint
• Coordinated with Project Team for test data, setting up test environment, backend interfaces and test data maintenance
• Performed back-end Integration Testing to ensure data consistency and validity by writing and executing SQL queries in Unix environment
• Assisted QA Team in designing Test Cases and validated data for the Performance Reports
• Manual testing for checking the data flow of the application using SQL
• Conducted Bug Resolution meetings with Analysts, Dev Team, and User Community
• Directed team to comply and organized system test efforts with Lehman adopted methodology, based on RUP and IEEE software testing standards
• Worked under tight schedules and provided the deliverables in concurrence with the schedule

Confidential

QA Lead

GMAC Mortgage, one of the largest residential mortgage servicers in the nation, originates first and second lien residential mortgage. Sales Agents across all Business channels Direct Lending, Retail, Ditect, GMAC Home Services, and Homecomings Financial Network needed the ability to originate loans from a common Point of Sale POS system to a Common Origination System COTS to eliminate redundant software platforms and applications. Implemented Mortgage Products and Pricing from all Business channels on to a Common Origination System.

Responsibilities

• Created detail Test plan for the application and mentored testing team by looking into different technical problems with development and execution of test scripts
• Coordinated and participated in data validation by querying from Oracle database
• Coordinated with Project Manager in setting up testing schedule, dates in the Project Plan
• Coordinated with project management for test data, setting up test environment and backend interfaces
• Supervised the execution of Test Scripts Manual and Automated and ensured all defects are logged in Quality Center
• Worked with Data Analysts in testing Enterprise Data Warehouse solutions by validating data in Data Marts
• Involved in testing Business Objects Reports validating objects in Universe and joins mapping the existing objects with renamed tables
• Tested the data loaded into each target field to ensure correct execution of business rules, constraints, and calculations
• Validating SQL, PL/SQL scripts used to transform data from Legacy to EDW
• Developed and performed business data validation and integrity checks on the key data flows during various stages using SQL
• Responsible for Data Quality issues for inconsistency, integrity, and accuracy
• Created test suites of QTP scripts and executed from Quality Center for regression testing of the application
• Organized test data for UAT team, conducted daily status meeting with the testing team
• Analyzed test progress and send weekly progress report to the Project Manager
• Wrote test scripts, performed data driven testing, developed custom functions in QTP
• Conducted daily Defect tracking meeting from daily defect report with Project team
• Participated in Product/Pricing IT Support Team, indentifying workarounds and resolved issues raised by Sales Agents, Loan Officers, Pricing Coordinators, Processors, Underwriters, and Closers
• Coordinated with Project Management in planning and implementing Test schedule for UAT
• Worked under tight schedules and provided deliverables in concurrence with the schedule

Confidential

Software Quality Lead

Penn Treaty Network America PTNA Insurance Company provides policies for Accident, Health, and Life throughout United States. PTNA, with its growing services, needed to automate business processes by replacing their legacy systems with a new system internally called System Replacement Project SRP Services. SRP Phase I module of the project consisted of 46 functional system models, which were organized and grouped into Agent Management Services to support the Penn Treaty business.

Responsibilities:

• Created test schedules for team members for various test cycles and test metrics for requirement traceability
• Wrote test strategy documents at different phases of testing and maintained test plan
• Les the testing team in designing and developing test scripts and test cases for Functional, System, Integration, and End-to-End Testing
• Conducted training sessions for testing team and business users involved in UAT on quality control, testing methodologies and processes
• Provided support for Business Analyst's with change requests by documenting application enhancements requested by business users
• Supervised and developed test scripts for Smoke and Regression Testing using QTP
• Maintained various reports and graphs in Test Director at various stages of testing to monitor testing activities and simplify the testing processes
• Performed application report validation based on report requirements
• Maintained SQL scripts to extract accurate data for testing different business scenarios
• Tested ETL jobs and Unix Batch Processes to load and transform data from source to target
• Responsible for data analysis and data validation by writing complex SQL queries using Toad
• Performed XML Testing of I/O XML files for structure and data integrity
• Led the defect review and process review meetings to ensure software quality and discuss the areas of improvement
• Participated in team meetings on a regular basis and responsible for active discussion to improve the testing quality by better strategies and testing approach
• Administered Perforce Source Control Repository by maintaining users, groups, roles, and managing user access to business document versioned files