Summary:

Over Seven years of experience in Software Quality Assurance, Testing, Development and Deployment of Test Planning, Test cases, and Testing Methodologies. Extensive experience in Client/Server, Web based and Mobile application testing. Strong understanding of the Software Development Life Cycle (SDLC), QA Life Cycle(STLC) and QA methodologies like Waterfall, Agile, V-Model…etc. Involved in Unit Testing, Experience in Black Box testing like Functional Testing, Adhoc , Exploratory testing, UI, Usability Testing, Regression Testing, Integration Testing, Browser compatibility testing, Security, Positive and negative Testing, System Testing, Data base Testing, API Testing ,STB(Motorola vip 1200 SET TOP BOX), Network testing (wifi, 3G, Offline Mode/APM) IAT, UAT, REST calls, APNS, GPS , MAPS (Green dot)s, Internationalization and Localization based testing/Multi language testing (Global). Experience in scripting System Test Plans, defining Test Cases, developing and maintaining Test Scripts and documentation. Experience with Mercury Automated testing tools such as Quick Test Pro (QTP), Quality Center / Test Director. Experience in writing and execution of SQL queries. Participated in requirement analysis, reviews, working sessions to understand the requirements and system design. Ability to interact with developers, db persons and product analysts regarding testing status and defect tracking. Worked with Development Analysts to define Test Scenarios and ensure that test requirements are correct and complete. Experience in Test documentation. Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools like Test Director/Quality Center, Rational Clear Quest, Ace project tool, Track, Red mine, Jira, Word and Excel. Good under standing of basic FINANCIAL terminology (fixed income, derivatives, and commodities), VOIP ((Audio and Video Codec for quality measurement, Encoder, Pixels) SWITCHES, DAC, DSG, QAM, DNCS, BACC, Amdocs telecom billing Familiar with testing tool Load Runner, Rational, UNIX commands and Trained on J-Meter.

Skills:

Tools: Mercury Quality Center/Test Director, QTP, Silk performance, Rational Clear Quest, Track Tool, Red mine, Jira, Microsoft Word, Excel, Device Anywhere, Ace Project.
O/S: Windows XP, Windows-NT, Windows2000, UNIX.
Mobile:
Technologies: GSM, GPRS, WAP, CDMA, DRM, OTA, SMS, Email
Databases: Oracle 7.x/8.x/ 9i, SQL Server, DB2, Mongo (open source)
GUI\'s: Visual Basic, and Developer/2000.
Internet: VB Script, XML, HTML, HTTPS, SOAP and RESTful web services.
Other Tools: Documentum 4.3, Toad, MS Query

Professional Experience:

QA/IAT/UAT Mobile Handset Application Tester Mar 2011-Sep 2012
Confidential
Roseland
Confidential, is one of the world\'s largest providers of business outsourcing solutions, which includes a wide range of HR, payroll, tax and benefits administration solutions.
ADP Mobile Solutions are user-friendly, intuitive and secure apps that extend the workplace beyond the traditional office to highly mobile and distributed workforce. ADP® Mobile Solutions - From payroll and timesheets to retirement balances, news and events and company contacts, ADP Mobile Solutions empowers your employees to securely connect with your organization right from their phones.

Environment: Proprietary Tool Device Anywhere, Java, HTML 5, C sharp, AMD Apache/PHP/Memcache open source stack, Linux (64-bit Linux OS), Waterfall, Mongo Database, Mac-Mini, Clear Quest, J-Meter, SPLUNK, JSON, SELENIUM IDE, REST-ful web services, ISI, TLMI, WFN, Windows 7, MS Office, I-Phone (3G, 3GS, 4, 4S) OS 5, I-pad1 & 2, I-pod, Blackberry (Torch OS 6, Bold OS 5, Curve, Tour), Android OS 2 and above (Samsung Galaxy s, HTC Evo (2.2), Galaxy s, Droid Incredible, MOTO Flipside).

Roles and Responsibilities: (CDMA & GSM Devices)
As a mobile application tester, responsible for planning, scheduling and implementation of ADP mobile application test plan. The tasks include,

• Review functional or business requirement documents and use cases. Translation of requirements into test plan and test cases.
• Acquire from or do knowledge transfer with Developers, Business Analysts, SME and Architect who are expert in the relevant functional domain.
• Coordinate with other team members like Business Analysts, Developers, and Business people Advice or provide feedback on test activities and deliverables, conforming to appropriate quality requirements.
• Regularly assess testing progress and prepare test status report for management. Communicate with QA manager about testing progress, needs and any organizational/quality/technical risk/issue that might have an impact on the ability of the testing team to perform testing activities.
• Validate solution, whether it is fits the purpose and supports the complete end-to-end client business process.
• Perform comprehensive analysis of any error using the logs and json. Defect tracking and documentation was done using Clear Quest and MS Office. And review of defects with business users as well as technical team.
• Learn new technologies as needed and mentor or guide members of the project team, provide examples, and assist them in project deliverables. Can work with minimum supervision.
• System level tasks like,
• Uploading applications to handsets using Mac mini- configuration utility for Native. App can be accessed on Mobile, Mobile browser and web browser.
• Creating user profiles on ISI, TLMI for Ezlm (Majors), Ee-time (Nationals) and User management in ADP Portal/ WCM. Tested application for ADP Associates, Vantage, WFN 3,4and 5 versions, HWSE & HRB, PSS (Print services), Pay force...etc users.
• Performed Smoke, Functional, Exploratory, Security (Authorization and Authentication, Session management, Encryption checking of users personal data) regression testing, Browser compatibility testing (Google chrome, Firefox, Internet explorer, Opera), Network testing (Wifi, 3G, Offline Mode), GEO Location / Location based testing, ATM / Retail Reload Locator with MAP + GPS / zip code/address (Green Dot ATMs), APNS testing in DIT, FIT, IAT/UAT environments,.
• Experience in Internationalization and localization Based testing (i18N) for 52 regions and communicating and handling the off-shore team.
• Manual testing of web services REST calls using Firefox
• Conducted Smoke testing on Selenium IDE for build verification (BVA).
• Used SPLUNK and JSON to check device logs (PHP) for troubleshooting purpose.
• Release validation, including certification, documentation and signoffs.

Confidential, NJ Dec’09-Nov’10
Mobile Handset Application (QA Tester)
Project: U-Verse/IMRA (U-Verse Mobile remote Access)
AT& T U-verse is an Internet Protocol (IP) based communication and entertainment platform, which delivers television and voice services over a high speed internet connection. AT& T U-Verse TV provides 100% digital video and audio, in both Standard Definition (SD) and High Definition (HD), over a high speed internet connection. Application is tested on i-phone, blackberry, Windows7, Android and i-pod, i-pad.

Environment: Java(J2ME), Agile(scrum), Toad , SQL Plus, Quality center, Silk performance tool, Track tool, Red mine, JIRA, Windows 2007 / XP, Excel 2007, STB(Motorola vip 1200). I-phone (3G, 3GS, 4), i-Pad1, i-Pod, Blackberry (Torch, Kepler), Android (Samsung captivate, HTC Aria, MOTO Bravo, MOTO Flipside), Windows 7(Samsung Focus (1917), HTC Surround(T8788), LG Quantum(C900).

Responsibility: GSM Handset Application Testing

• Reviewed requirement, API, server documents, wireframes, Hero’s flows and Technical Specifications of the application and USE CASES/FLOWS.
• Created detailed Test Plans and project staffing estimates,and conducted test script walkthroughs to ensure that testing coverage is adequate and test scenarios specify the correct expected results if not raised a “Change request”.
• Uploaded applications to hand sets by using i-tunes, Java App loader, SDK. Executed test cases and ensured that provided information is correct.
• Wrote test cases in Excel sheet and logged and maintained defects on various defect tracking tools depending on the device.
• Ability to read and reviewing device XML logs and server logs from a trouble-shooting perspective.
• Used Silk performance tool to run API’s to validate the functionality. Involved in back end database testing by writing SQL queries.
• Exclusively interacted with the off-shore team by daily calls and Trained new comers/juniors about the current application.
• Performed Usability, Functionality, regression, positive and negative Adhoc, Interruption, VIP, API, STB (Motorola vip 1200 ) , VOD functionality, Network testing (wifi, 3G, Offline Mode) ,DVR,provision-testing(U100-U400), Master a/c as well as sub a/c.
• Tested VOD functionality by downloading/Queuing shows and quality of downloaded shows.
• Tested application functionality along with WRA (Web Remote Access) and set top boxes.
• Tested the videos and DVR functionality comparing with Set top boxes (STB)/ Sling media.
• Used TRACK, Quality center, Red mine, JIRA tools for defect reporting and tracking.
• Coordinated with developers, BA and discussed issues to take timely action. Exclusively interacted with client regarding trouble shooting and information purpose.
• Generated status reports and reported them to LEAD on daily basis to communicate testing status using defect tracking tools.

Confidential,NJ Oct’08-Dec’09
Mobile Handset Application (QA Tester)
Project: My Apps, Picta vision, Maxim.

Exclaim is a leading Mobile application publisher and platform developer. Its branded applications are deployed/run on BREW and Java environments, more than 40 wireless carriers (CDMA/GSM), ATT, Verizon, Sprint, Motorola world wide.

Tested PV branded applications such as Picta vision DMM, Tele prints, Kodak Mobile Link, and Web shots on handsets from major manufacturers like RIM(Blackberry), Sam sung, Nokia, Sony Ericson, Pantech, LG, Palm, Sanyo…etc. also tested MY APPS branded applications such as My Horoscope, My Love signs, My Faith, and Maxim.

Environment: Java(J2ME), BREW, MS SQL, Proprietary testing tool \'Device Anywhere\', Ace Project, Windows 2000 / XP, Excel 2003, Blackberry(RIM), Android, Brew.

Responsibility: CDMA/GSM Handset Application Testing

• Reviewing Business/Functional requirements, Technical Specifications and Screen flows of the application.
• Created detailed Test Plans, Test scripts,and conducted test script walkthroughs to ensure that testing coverage is adequate and test scenarios specify the correct expected results.
• Uploaded applications to hand sets, executed test cases and ensured that provided information is correct.
• Used ACE Project for defect reporting and tracking.
• Tested application functionality by using Device Anywhere wireless testing platform.
• Identified product specific problems and helped in the analysis, reproduction, and testing of solutions.
• Troubleshoot failures by adjusting attributes in a .JAD file and provided feedback on feature performance. Created .JAR and .JAD files for new devices using Net Beans.
• Wrote test cases in Excel sheet and logged and maintained defects in Ace project tool.
• Involved in Unit Testing, performed UI/compatibility testing, Usability testing, Functional, Adhoc, Exploratory testing, regression, Installation testing, Interruption testing, positive and negative testing.
• Tested UGC content, Video’s, Voice records, tested application functionality for interruption by sending SMS and call handling.
• Conducted Hoffman box/Network Testing for BREW devices and all other devices.
• Validated UGC in different languages like English, Spanish, French, and Portuguese.
• Coordinated with developers and discussed issues to take timely action
• Generated status reports and reported them to LEAD on daily basis to communicate testing status using Ace project tool.

Confidential, PA Feb’07-Oct’08
QA Tester
Field Sales Quality Services (FSQS)
The Insight project was designed to aid the Merck Sales force Team to provide solutions when calling on doctors, scheduling calls to call on doctors, schedule programs for doctors, maintaining customer data, performance data, formularies data, factoids data, generate license, DEA data etc. The application also provides estimates and graphs of competitor products and various types of reports can be generated.
Environment: Windows XP, Windows NT, MSDE, Oracle 9i, DB2, MS Access 98, VB 6.0, VC ++, SQL*Plus, QTP, Excel, Mercury Quality Center 9.0, Rational Clear Quest, Documentum 4.3

Responsibilities:

• Reviewing Business/Functional requirements and Technical Specifications of the application.
• Created detailed Test Plans, Test Scripts and conducted test script walkthroughs to ensure that testing coverage is adequate and test scenarios specify the correct expected results.
• Executed Test cases in Test Director / Mercury Quality Center.
• Prepared Traceability Matrix to make sure all the functional and Design requirements are covered under test scenarios.
• Performed Regression Testing of code modules after performing functional / system testing
• Extensively used Quick Test Pro methods to create automated scripts. Wrote test cases to test the application manually in Quality center and automated using Quick Test Pro for Regression Testing
• Involved in back end database testing (MS Access / Oracle / DB2) by writing SQL queries using TOAD, MSQuery and SQL Plus.
• Involved in regression testing of Insight Application on multiple Operating Systems.
• Logged and maintained the issues in Rational Clear Quest defect tracing tool.
• Generated status reports on a daily and weekly basis to communicate testing status using Rational Clear Quest.
• Used Documentum V 4.3 tool for the maintenance of QA documentation

Confidential,MN Feb’05-Dec’06

Project: Credit Card Online application

US Bank is a leading banking service provider, specialized in Institutional/Government payment and banking products. US Bank offers a broad range of innovative credit card options, fast online decisions, reward choices and helpful services. Credit Card Online application that I was involved in testing during this project allows US Bank customers to apply on-line for various banks and grocery cards such as US Bank Visa Platinum and Gold Cards, SKYPASS Visa, and Jewel Osco cards.

Environment: Quick Test Pro 8.0, Quality Center 8.0, Rational Clear Quest, ASP.NET, C#, Oracle , VSS, VB script, SQL, XML, HTML, DHTML, Windows NT/XP, MS Office Tools, IIS.

Responsibilities:

• Involved in design and development of test plans, based on requirement documents. Analyzed the business requirements and functional specs documents.
• Created project test plans and test cases in Quality Center and automated using Quick Test Pro for Regression Testing
• Involved in functional testing, system testing, Regression testing, Compatibility and database testing.
• Created actions and reusable actions by using quick Test Pro.
• Tested the application compatibility in the Versions of Netscape, Mozilla fire fox and Internet Explorer browsers using QTP.
• Used SQL queries for backend database testing to validate the data and mapped back to business requirements.
• Tested the application by inserting checkpoints and synchronization points in test scripts using Quick Test Professional.
• Extensively used Quality Center, for test planning, bug tracking and reporting
• Coordinated with developers and discussed issues to take timely action

Confidential,PA Feb’04-Jan’05
QA Analyst (Media)

Library Video Company is the leading distributor of educational video, DVD and audiobook to schools and public libraries nationwide. The company stocks over 18,000 titles covering a diverse range of topics for all ages and grade levels. Each program has been carefully reviewed and selected for content that is appropriate for the classroom and public library setting.

Core Content packages include hundreds of pre-selected pre-loaded titles that are fully segmented and searchable, Programs from the finest educational video publishers include National Geographic Digital Media, Disney Educational Productions, The History Channel & The Biography Channel, PBS, WGBH-Boston, Scholastic, Weston Woods, BBC Active, Sesame Street, Goldhil Educational, Monterey media and award-winning content from Schlesinger Media

Environment: PHP, Windows XP, Windows Vista, OS-X 10.4,10.5, Firefox, Internet Explorer, Windows Media Player 11, QuickTime Player 7.2,7.3,7.4, Safari Montage Player

• Created Creation Station Data on WAN, Expansion, and Standalone servers and verified whether data is transferring to users with in school and District Schools.
• Involved Safari Montage Player Testing in WAN, Expansion and Standalone servers.
• Verified SMP playing all meta-tags, segments, Closed Captions, Bookmarks and Play lists.
• Created Play lists and distributed those play lists with in a school and District Schools. Verified and reviewed those play lists by login as admin or non-admins with in a schools and district schools.
• Involved in Testing Selective Video Streaming (SVS)
• Logged and maintained the issues in Track. re-test the bugs and perform Regression Testing
• Involved in regression testing of Montage Application on multiple Operating Systems.

Education:

Masters in Commerce PGDCA