Software Quality Analyst Resume Profile
SUMMARY:
- Senior Software Quality Analyst/Test Engineer/Test Lead
- 8 Years of diverse experience in Information Technology with emphasis on Quality Assurance.
- Experienced in Manual Testing and Automation Testing.
- Experienced in testing Client/Server and Web based Applications using HP Quality Center and TFS Team Foundation Server /Rally with Waterfall and Agile Methodology
- Experienced as a Test Lead.
- Experienced in performing Regression Testing, Functional Testing, Black Box testing, Positive and Negative Testing, Integration Testing and User Acceptance Testing.
- Experienced in Database Testing by writing SQL queries using DB Visualizer, Toad and SQL Developer.
- Experienced in End to End testing including checking of Soap Messages in Test Validation.
- Experienced in Developing Test Plans, Writing Test Cases/Scripts, Executing Test Scripts in QC, Writing of Test Approach Document and Lessons Learned Document.
- Experienced in Data prepping/ Data conditioning.
- Experienced in finding Bugs and Creation/Tracking of Defects in QC and TFS.
- Excellent Communication skills, Documentation skills and Analytical Skills in high speed, Quality Conscious multitasked Environment.
- Experienced in working with offshore, onshore and near shore resources.
- Ability to work either independently or as part of a team.
|
- Testing tools: HP Application Management Lifecycle/ Quality Center/QTP/Rally and Team Foundation Server TFS
- Databases: DB Visualizer, Toad and SQL Developer
- Programming Languages: C,C ,SQL,Java,C
- Web Technologies: HTML and XML
- Operating System: Windows XP/XP,2000,7,8,MAC
|
- Skilled in Computer Troubleshooting, Repair and Maintenance
- Computer Assembly, Software Installation, Internet Installation, LAN Installation, PCB Design Circuit Assembly, Soldering, OS Installation, Customizing Windows and Troubleshoot Software
- Meeting/Exceeding Productivity Requirements
- Organized, Systematic Work Ethics for Time efficiency and Labor effectivity.
- Resourceful Problem Solver.
- Proficient Work Managing Skills
- Fluent in English, Filipino, Chinese, Waray Waray, Cebuano/Bisaya languages
- Loves Cooking and Baking.
- Enjoys Singing and Dancing.
|
Role: Senior Software Quality Analyst
Confidential
An Application used by Bank for Collections on multiple products which includes Consumer Credit Cards, Business Cards, Large Corporate Accounts, Charged off Accounts and Overdraft Accounts. This system involves calling customers via Telephony Inbound and Outbound Call , IVR and Dialer that follows conservative calling approach to not violate FDCPA Law.
Job Description/Duties and Responsibilities:
- Attends and participates on Daily huddle meeting.
- Responsible for writing Test Cases/Scripts and making sure Test Scripts are up to date to cover testing gaps that where missed in PROD.
- Responsible for Test Execution /Finding of Bugs / Tracking of Defects and Triaging of Defect with developers.
- Performs User Acceptance Testing, Regression Testing, Functional Testing and Database Testing on a Daily basis in every Monthly Independent and Active Releases.
- Responsible for the creation of Test Data to be used in validation by writing updates/inserts or deletes SQL Queries to be loaded in DB2 using SPR's and job processes.
- Performs End to End testing on Telephony or Dialer and making sure we are not violating FDCPA Law.
- Performs Production validation every Release.
- Role: Senior Software Quality Analyst/Test Lead
Confidential
A tactical solution to be used for only 9 months in order for the Line of Business to track DDA Codes/ Card Strategies due to the retirement of MBNAIS Mainframe to be migrated into TSYS.
Job Description/Duties and Responsibilities:
Test Lead.
- Attends and Participates on Backlog Grooming Sessions with the Line of Business, Product owner and the Technical Team.
- Attends Daily Scrum Ceremonies.
- Involved in Sprint Planning, Assigning of Story Points and Estimation of Tasks.
- Communicates and coordinates testing effort leading to discussion on the Acceptance Criteria with the whole team.
- Responsible on creating and execution of Test Scripts /Test Cases .
- Finding bugs and tracking of defects on TFS.
- Responsible for asking approval on Test Scripts Sign off from the Product Owner.
- Responsible in Testing Signoff every after 2 weeks Sprints.
- Responsible on sending QA Daily Status Report.
- Responsible on providing Demo at the end of every Sprint to multiple wide audiences including the Line of Business.
- Provides and gives feedback on what went well and what did not during Retrospective.
Role: Senior Software Quality Analyst/Test Lead
Confidential
An enhancement to Confidential to be able to better service and call Customers in the whole States of America residing on different Time zones. This system was and being Implemented so that users will be able to contact Customers in a most conservative way to not violate FDCPA Law.
Job Description/Duties and Responsibilities:
Test Lead.
- Participates in Backlog Grooming, Sprint Planning and daily Scrum Calls.
- Responsible on Creating Test Plans, Test Cases/ Test Scripts base on Acceptance Criteria in each Story.
- Performed Functional, Database, Regression and Integration Testing
- Responsible in writing Blaze Rules for Card Strategies.
- Responsible on Execution of Scripts/Finding Bugs/Defect Tracking in TFS each Sprint.
- Responsible on providing QA Daily Status Report.
- Responsible in updating burn down efforts and tasks in TFS.
- Performs the Demo at the end of each Sprint 2 weeks cycle.
- Responsible in Creating Test Approach Document prior on pushing code to UAT in each release.
- Responsible on Creation of Lessons Learned Document.
- Once all the code for several Sprints that was integrated and tested in CIT are ready to be shipped or deployed to UAT Environment, UAT Testing is performed.
- Once UAT testing is done and ready to be pushed to Production, Production validation is performed.
Role: Senior Software Quality Analyst/Test Lead
Confidential
Redesign of the FRED Form with Financial Assessment Enhancements to be able to service customers better for their financial status.
Job Description/Duties and Responsibilities:
- Participated in System Specification Meetings, Design reviews and preparation of Test Plan outlining the scope of the project.
- Responsible in creating Test Cases/Test Scripts and Test Execution.
- Responsible in asking approval for testing signoff.
- Responsible in finding bugs and tracking of defects.
- Performed Regression, Functional and End to End testing.
- Performed UAT Testing and Production Validation.
Role: Software Quality Analyst/Test Lead
Confidential
An Application to service customers for approval / denial on Credit Line Change or Increase base on Customer's FICO Score. Addition of Guarantor , Card etc.
Job Description/Duties and Responsibilities:
- SIT/Automation Testing using QTP.
- Responsible on creating Test Suits to cover gaps in Production.
- Responsible in finding bugs/tracking of defects.
- Worked closely with developers in reproducing Bugs.
- Responsible on doing Smoke Test in Dev Environment on a day to day basis.
- Performed Regression and Database Testing
- Production validation support.
Role: Software Quality Analyst
Confidential
Application specifically designed, built and operated to fully address the need to manage patient's records in the medical environment. It is also able to improve the way hospitals, medical practices and medical billing companies do business.
Job Description/Duties and Responsibilities:
- Participated in system Specification Meetings, design Reviews, Requirement Study and the preparation of the Test Plan outlining the scope of the project.
- Gather system requirements, plan for testing new functionality, and identify requirements for queries, reports and producing metrics associated with test execution and defect tracking.
- Managed the Requirement Traceability Matrix RTM between requirements and test cases.
- Involved in Functional, Smoke, Integration, System Testing and Regression testing for each build of the application.
- Coordinating testing efforts with teammates and User Acceptance Test UAT with business users.
- Designed and Developed Test Plan, Test Cases, Test Scripts and performed Manual testing on the entire Application.
- Log, track, and verify resolution of software and specification defects, documenting all phases of QA process using HP Quality Center
Role: Software Quality Analyst
Confidential
StayinFront is a leading global provider of enterprise wide customer relationship management CRM Applications, decision support tools, data services and sample inventory management solutions and eBusiness systems. StayinFront's products are mainly used by Pharmaceutical companies. These companies use StayinFront salesforce automation system to effectively facilitate their complex business process.
Job Description/Duties and Responsibilities:
- Worked with offshore team, monitor their progress and guide them about testing approach.
- Planning the testing schedule.
- Writing of Test Scripts using Quality Center
- Reporting deviations for using Quality Center.
- Preparing test summary reports.
- Preparing Traceability matrix and validation reports.
- Communicate with Client Services, Developers, DBA and Integration team regarding defect status and resolution.
- Performed Ad-hoc, Functional and Regression testing.
- Wrote SQL statements to perform data validation from SQL Server.
- Prepare weekly status report for QA Progress and keep manager informed about overall project status.
Role: Software Quality Analyst
Confidential
The enhancement of the readability and usability of Metlife's website with the new design.
Job Description/Duties and Responsibilities:
- Involved in planning,analyzing,design/development,test and improvements
- Created Test Cases/Test scenarios
- Executed Test Cases using Quality Center
- Conducted Regression testing using Quality Center.
- Defect tracking /Retestting using Quality Center
- Attended Daily huddle.
- Participated in meetings / defect meeting.
- Performed Functional and Smoke Testing.
Role: Software Quality Analyst
Confidential
Loan Transaction Application used by Call Center Agents of the bank.
Job Description/Duties and Responsibilities:
- Creating the detailed test plans, test cases and executing it.
- Implementing the test case and test process with project time frames.
- Performed Regression, Functional, Smoke testing.
- Performed System testing for the loan transaction application, the scoring region and the server environment
- Clearly and accurately report and assign bugs using HP QC .
- Created test Cases in the test repository.
- Executing test cases using HP QC.
Role: Software Quality Analyst
Confidential
An Application to keep track on the Attendance of Employees, and monitor their Vacation Leaves, Sick Leaves etc.
Job Description/Duties and Responsibilities:
- Participated in Meetings or Design Reviews
- Participated in Gathering of Requirements.
- Created Test Cases in excel.
- Tracking of defect with a company local tool
- Performed Functional / Regression Testing
- Performed Database Testing.
