QA Analyst Resume Profile, NY - Hire IT People

Information Technology Professional

Qualifications:

Highly motivated, determined, committed technically proficient individual
Excellent communication skills, friendly outgoing demeanor
Rapidly picks up on technology with an eager to learn mindset

Areas of Expertise

Writing / Review / Execution of Test Cases
Manual / Functional / Regression Testing
De-bugging
Management / Customer Interface

Computer / Technical Skills

Microsoft Office 2003, 2007, 2010 2013 , Microsoft Access, Microsoft Project, Lync, SharePoint, TFS Team Foundation Server , Jira, HP Quality Center, Bugzilla, SQL, Microsoft SQL Server, Toad, Microsoft Visio, Dia, Eclipse, Java, Microsoft Visual Studio, Filezilla, Service Now, Promise, SDM12, Remedy, Network Connect, Foxit Phantom, LinkedIn, Facebook,

Work Experience

Confidential

QA Analyst

Analysis of current testing process to create automated test cases for the tool Starc
Manual testing within mainframe environment
ALM Quality Center used for tracking defects and storage of test cases
UFT QTP used to automate the test scenarios
Scrum Agile as well as Waterfall used

Confidential

Help Desk

Help Desk for multiple clients
Fast passed with 700 calls per day
Trouble shooting of Windows based issues
Connectivity issue with internet, intranet, VPN, Citrix, etc.
Resetting passwords for Active Directory, Servers, Mainframes, etc.

Confidential

QA Test Analyst

Server based Client Web App
Waterfall environment
Acting lead tester responsible to gather information for daily and weekly reports as well as reporting to management
Set meetings with Client using Microsoft Outlook and JoinMe.com
Wrote and Executed test cases from design and business requirement specifications
Designed scenario test cases
Used Microsoft SQL Server and Toad to verify backend databases
Worked with onsite and offsite QA as well as off site development West Chester, Pa. and Queretaro, Mexico

Confidential

QA Test Analyst

Customized Web App
Agile environment Sprints were delivered on time and early
Designed scenarios based several test cases
TFS Team Foundation Server used for defect reporting and tracking
Organized and Reconciled test cases with PFDs Process Flow Diagrams to be uploaded into TFS for metrics
Video calls and daily interaction with offsite QA and development
Maintained a good rapport with onsite and offsite QA and development Bangalore, India

Confidential

Outbound call center dealing with 400 calls/day
Initiating sales leads and setting up appointments for sales representatives
Bonus pay structure set up with successful sales
Represent Gutter Shutter, provide excellent customer service and kept positive friendly demeanor in understanding that customers would sometimes be upset

Confidential

Direct care of children and adults with developmental disabilities

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Qa Analyst Resume Profile

NY

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