Professional Summary:

About five years of IT experience in Software Quality Assurance on Client/Server and Web based applications. Hands on experience in Pharmacy, Check Cashing, HealthCare Enrolments, Retail, e-Commerce orders & account management projects, performed QA verifications of projects in various phases and involved in performing Unit, Functional, Front/Back-end, Middle tier, System Integration, GUI, Cross browser, User Acceptance, Performance and Regression Testing.

Specific Expertise: Knowledge of reviewing and understanding of Business Systems, detailing Systems requirements, Testing requirements, Risk Assessment, Test Approach, Test Plans, Test Summaries, Quick Risk assessments . Worked on Multiple projects at a time which follows agile, spiral, waterfall processes. Effective knowledge ofquality mgmt., Software Development Process.Have thorough understanding of various phases in SDLC (Systems Development Life Cycle) likeDiscovery/Analysis, Design, Development, Testing/validation, implementation and post production support. Strong technical knowledge of QA methodologies/process including system, functional, integration performance, automation, regression, Black box, Cross Browsertesting and defect tracking. Hands on experience in creating generic, cloned, reusable, efficient and effective queries & test scripts Experience in working with onsite and offshore teams members in various time zones Worked on RDBMS like Oracle, SQL Server, MS Access, and Backend validations of Stored Procedures. Excellent Documentation, Management and Presentation skills for the complete system analysis, System requirement QA process and defect tracking.Self-motivated, well organized ability to work independently, result oriented with excellent interpersonal, communication skills and capability of adapting to new and fast changing technologiesTechnical Skills:

QA Testing
Defect Tracking Tools:

Test Director, Quality Center, Manual Tester

Performance Exposure:

QTP, Win Runner

Programming Languages:

Visual Basic, SQL, PL/SQL, C/C++, Java

Operating Systems:

Windows NT, Windows 98/2000/XP

RDBMS:

Oracle 7.3/8i/9i, SQL Server, TOAD

Web/Application Servers:

Java Web server

Scripting Languages:

Java Script, VB Script and TSL

Networking:

TCP/IP

Education:

• Bachelors of Computer Science: Confidential University
• Masters in Computer Science: Confidential University

Professional Experience:

Confidential, Houston - TX Apr 10 May 12

Confidential, is a software solution company that provides check-cashing merchants with the first line of
Risk management tools to minimize the risk of potential fraud

Role: QA Analyst
Project:CheckCashing:
Digital check imaging is effective while accepting a high volume of checks by enabling the retailers to process the checks using the digital images and a combination of risk & fraud eliminating process which also eliminates the costs of storage & safeguarding of physical checks for legal & regulatory requirements.

Responsibilities:

• Review requirement assessments with Vendor, Business and customers to determine adequacy of requirements and assure that they are testable and resolve any requirement insufficiency.
• Practiced ‘Agile Test’ methodology during the SDLC and Test Life Cycle
• Identified and arranged the software and hardware requirement for the test setup
• Created Test Plan and high level test scenarios and got the sign off from the business users & end clients prior to creating the detailed test cases.
• Created detailed test cases for the high level scenarios and put together test data for test execution and stored test cases in quality center.
• Performed database testing by using various queries and verified the accuracy of the outputs
• Attend various meetings, track defects, and resolve the issues by coordinating with business analysts, developers and Networking engineers.
• Submit status and test Evaluation Reports to Project Manager and constantly update with the Test deliverables
• Used MS Excel to export test cases to and from Mercury quality Center and maintained various tasks updates in MS Excel
• Created & published various documents like Meeting Minutes Test Matrix and Test Metrics for the project
• Created check-lists for User Acceptance Testing and attended the client calls regularly to discuss and resolve the issues of the clients
• Involved in Configuration, Functional, Integration, End To End, User Acceptance, Compatibility and Endurance Testing
• Tracked and reported testing activities including test results, test case coverage, defects discovered and their statuses
• At the completion of the project published Test Summaries along with lessons learnt

Environment: .Net, C#, Quality Center, SQL Server 2005, Windows XP/Vista/7, Oracle, SQL Server TOAD, Firefox, Internet Explorer and Chrome.

Confidential,Houston - TX Jul 09 Dec-09
The GHRA was established in 1999 for the benefit of its members who own independent small and medium retail stores in and around Greater Houston area in order to connect them with latest industry trends, updates and to keep them in real time association in case of any emergency’s or natural disasters.

Role: QA Analyst
Project: OnePlace.
In order to bring various independent businesses together under one umbrella and to coordinate being at any place in the globe a web & cloud based system was put in place. This system utilizes a scalable, multi-tier, client-server platform and has been proven cost efficient to the businesses.

Responsibilities:

• Responsible for analyzing business requirements, creating scenarios/conditions and test plans from the documents and finally created detailed test cases that would completely satisfy the objectives set in software certification process.
• Evaluated Website client and server components by planning and executing various functional tests.
• Determined test objectives and standards by studying web application and UI requirements
• Created Conceptual and detailed test cases based on high-level design docs, Functional Design docs and Business and System requirements.
• Identified web application capability and reliability by conducting functional, system and performance tests.
• Used Quality Center for test management activities like, requirements, test plans, test cases, defects and test execution results
• Performed Manual Testing like GUI, Functionality, System, Integration, Regression, UAT, Black Box testing and performed Positive/Negative testing for system validations
• Verified storage and real time connectivity and functions between grouped members
• Worked in Agile methodology environment and performed Testing in Iterations at the dev completion of each function.
• Reported test outcomes by collecting, analyzing, interpreting, summarizing, and displaying data; recommending software changes.
• Performed testing of native & browser based applications in various mobile platforms like iphone, ipad, Android, Blackberry
• Tracked the bugs, and prepared status summary reports with details of executed, passed and failed test cases and reported defects through various test phases.
• Participating in the review of change management, release contents and schedule
• Performed prod verification on the day of project deployment and worked on enhancements and support tickets after the implementation.

Environment: PHP, Oracle, Windows XP, Quality Center, Windows NT, Safari, Google Android,

Confidential,Rochelle PARK - NJ Feb 08 Mar 09

Confidential, An innovative & Professional Software servicing firm works with various strategic partners nationwide in Health Care, Financial, Security, Supply Chain & Business Intelligence services.

Role: Software QA Tester
Project: HCM Benefits, and Self Service

Responsibilities:

• As QA analyst tested the HCM modules (Benefits, and Self Service) for the Open Enrollment implementation phases
• Organized brain storming session with business and design team in the process of requirements and design documents assessment
• Created test entrance and test exit criteria checklists and got sign-off from project teams
• Providing QA services to the development team throughout development of current working titles
• Develop test scripts, test conditions, input test data, and expected results for one or more test plans
• effectively communicate defects to the development team and enter bugs into the bug tracking database and thoroughly document all software defects
• Executed the HCM modules test cases and validated that the results are as expected
• Created risk assessment document with outstanding defects list and related risks.
• Develop update, and maintain testing standards and procedures documents
• Involved in the testing of Benefits vendor inbound and outbound interfaces. Interfaces include, Health benefits, STD and LTD disability & 401k and Cobra
• At the end of each module testing cycle performed regression testing to validate that existing functions are working as expected
• Performed testing of an Employee Self-service application of PTO for Cash.
• Involved in the extensive testing of Open Enrollment Election Entry automation.
• Consultation with end users and customers to develop solutions to meet business needs, including process re-engineering and new business requirements.
• Actively assisted Business team in planning, coordinating and execution of UA Testing (UAT).

Environment: Oracle, Peopleosft 8.9, QTP, Quality Center,TOAD, WindowsXP MS Excel.

Confidential,India Feb 07 Dec 07

Confidential is an e-Commerce company which distributes consumer electronics, appliances, and personal care products to individuals and also to other small and medium retail stores.

Role: Software Tester.
Project: Order Management/Account Management.
This application is based on SQL Server for Win NT which includes website and back-end software Customer Registration, Account Information and Inventory Management were three important modules I worked on.

Responsibilities:

• Collected, documented and analyzed business requirements and functional specs
• Responsible to perform daily test activities, provide feedback, and match up test scripts resolution with in the team.
• Communicate with Dev, Business and Clients about technical and non technical issues of the project.
• Organized several meeting with Project management and Clients for requirement analysis.
• Performed functional testing in order to verify the compliancy of the functional specifications by testing all the modules
• Performed Functional testing, Cross Browser testing, Multiplatform testing, Integration testing, and Regression testing.
• Performed database testing for the validation and verification of various outputs
• Used Link Checker to test broken links on the website
• Tested campaign management and Credit Card authentication.
• Performed tests on daily, weekly and monthly reports generated using Crystal Reports
• Logged and tracked defects in escalated issues in the meetings and suggested remedies.
• Executed Backend testing for the DB by writing SQL queries to test the data integrity of the application and databases.
• Worked with the Developers, Analysts, Architects and DBA team for knowledge sharing and to resolve ambiguities.
• Created detailed Master and detailed Test Plan, gathered all the documents related to testing.
• Create Test Strategy Test Cases Test Scripts for both manual, automatedtesting.
• Creational of Test scenarios and Test suitesto ensure complete testing coverage.
• Document test activities and archive data for investigative and historical use.
• Organized several brainstorming session with development, business and project management team to resolve product related technical issues
• Create risk assessment document with outstanding defects list and related risks
• Analyzed test results, Identified problems, investigated their root cause.

Environment: VB.ASP, SQL Server, Crystal Reports, Windows XP, Test Director, MS office, MS Project.

Confidential,Harrisburg - PA Mar 05 Oct 06

Largest drugstore chain on the East Coast and the third largest drugstore chain in the U.S is a
Fortune 500 company headquartered in East Pennsboro Township Pennsylvania,

Role: QA Tester
Project Name: My Pharmacy
Rite Aid Order Management system allows to create User/Customer profiles. Track the orders respect to each customer for current and past. My Pharmacy is an online module integrated with other modules of RiteAid.Com. My Pharmacy integration with Customer’s Medical Insurance.
Responsibilities:

• To understand the Project related documents such as Technical Requirements, High Level Design Document, Interface Assessment (IA) document etc.,
• Prepared System test plan and Project Plan in accordance with the Requirements
• Coordinated to setup the test environment which includes preparation of test data
• Designed and Executed test cases using Test Director and performed manual & automated testing
• Performed Installation testing, Functional testing, User Interface testing, Integrationtesting, Barcode testing, Regression testing
• Developed automated test scripts using WinRunner TSL to perform functional regression testing
• Validated Medical (Pharmacy) Insurance for eligible customers
• Performed coupon validations in the billing system
• Inserted GUI checkpoints, Database Checkpoints, Text checkpoints and Bitmap checkpoints
• Prepared test data using MS Excel sheet based on Boundary Value Analysis
• Created data driven test for testing the application with positive and negative inputs
• Perform data driven testing and validated the test results using WinRunner
• Analyzed the results and provided key metrics to the management
• Participated in bug triage meetings with developers to validate the severity of the bugs

Environment: WinRunner, TestDirector, Java, HTML, Oracle, VB.Net