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Sr. Quality Analyst Resume

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Irving, TX

SUMMARY

  • Over 8+ years of experience in QA and testing of Web Based and Client Server Applications.
  • Good Knowledge in field of Software manual and Backend Testing.
  • Proficient in using the automated Testing Tools Quick Test Professional and Load Runner.
  • Worked In different SDLC Methodologies of Testing like Agile, Waterfall, Iterative and V - Model.
  • In-depth Knowledge with all phases of Software Testing Life Cycle (STLC) and Defect Life Cycle.
  • Expertise includes writing, maintaining and executing Test plans, Test Strategies, Test Procedures, Test Cases, Test Results and Preparing Test Status Report.
  • Integration Testing, Regression Testing, End to End Testing, Functionality Testing and Black Box Testing.
  • Extensively worked on HP Quality Center, SB ALM to create Test Cases and report Bugs in Defect Module.
  • Hands-on experience in testing applications on C#, .Net, ASP and J2EE.
  • Experience in analyzing requirements, design of Test Plans, running Tests, analyzing Test Results, reporting and tracking Defects.
  • Skilled in creating Requirement Traceability Matrix, Test Cases and Defect reporting.
  • Expertise in Defect Management tools- Mercury Quality Center.
  • Worked with different Databases like Oracle, SQL to generating/searching test data.
  • Very strong SQL Queries experience for backend testing.
  • Profound insight to determine priorities, meet critical deadlines within budgetary guidelines, good analytical skills coupled with excellent problem solving skills.
  • Innovative, Enthusiastic, self-starter, quick learner, self-motivated and has proven ability to work in both independent and team environments.

TECHNICAL SKILLS:

Testing Tools: Quality Center 11, SmartBear ALM, Quick Test Pro 11, Load Runner 11

Scripting Tools: VBScript, Perl, JavaScript, TSL.

OS: Windows NT, UNIX, Sun Solaris, HP-UX, AIX

Database: My SQL 4, SQL Server 2000, Oracle9i/11i/R12, MS Access 2003, DB2 8.1, Sybase, AS 400

Application Server: BEA Web Logic, Sun application server, IBM Web Sphere

Web Servers: Microsoft IIS, Apache, Sun Java system Web Server

Languages: Java, C, C++, Visual Basic, SQL, PL/SQL, T-SQL, HTML, XHTML, PERL

Version Managers: Visual SourceSafe, CVS, Clear Case

Utilities: MS Word, MS Excel, MS PowerPoint, SOAP UI, Out look Express, Lotus Notes

PROFESSIONAL EXPERIENCE

Confidential

Sr. Quality Analyst

Environment: Smart Bear ALM, .Net, XML, Java1.6, Web Sphere7.0, JBoss 5.0, J2EE, Oracle11i

Responsibilities:

  • Participating in daily Huddle (Scrum) meetings and discussing about daily status on QA activities.
  • Working knowledge of Pricing, Promotion, Personalization through Configurator scenarios
  • Involved in training Call center agents about new functionalities testing after migrating from Siebel platform to ATG
  • Hands on experience on Cart, Catalog and Fulfillment
  • Excellent understanding of Search in ATG
  • Profile Creation and Management
  • Product catalog services and Navigation
  • Pre check out and purchasing process such as Shopping carts and features like Water mark proof, Cross sell and Matching products etc.
  • Check out process and Payment Processing
  • Order Fulfillment and Order Hold
  • Analyzing the ATG CSC requirements document and writing the test scenarios.
  • Created Test plans, Test Scenarios and responsible for implementation of Test cases as manual test scripts
  • Performed Functional testing, Regression testing, User acceptance testing, Accessibility testing and End-to-End testing.
  • Writing the test cases in ALMs Test library and executed the test cases in Test Set in Test Management module.
  • Uploaded the test cases written in excel sheets to the ALMs Test Library.
  • Logged the defects and impediments in the defects tab and linked to relevant releases, requirements and test sets.
  • Validated the customizations generated through the Configurator.
  • Performed Cross browsing testing using IE8, IE9 and Firefox browsers.
  • SmartBear ALM’s Defects module used to enter and track the defects found by QA.
  • Participated in Defect Review meeting, Sprint review meeting and Sprint Release Meeting.

Confidential, Irving, TX

Sr. QA Engineer

Responsibilities:

  • Analyzed and reviewed System Requirements Document to understanding of the functionality of the application.
  • Written functional test cases as per the requirements for manual testing.
  • Requirements Traceability Matrix preparation (RTM) preparation for each phase in the project.
  • PerformedRegressiontesting to ensure that changes made to software did not introduce any new bugs.
  • Developed test plans and test cases for Functional, Interface and Backend Testing.
  • Created and executed Manual test scripts using established requirements.
  • PerformedPositiveandNegativetesting by inputting valid and invalid data.
  • Performed Web Services testing by using SOAP UI tool.
  • Sending the SMS messages and Emails to the Mobile devices through SOAP UI and validate from Physical devices.
  • Data validation and Database integrity testing done by executing Oracle SQL statements.
  • Written SQL scripts for retrieving and updating the database tables for the Backend Testing.
  • Used SQL Queries to make sure that data was entered properly in the right tables, when the data was entered from front-end screen.
  • Defects were tracked, reviewed, analyzed and compared using Quality Center.
  • Presented Bug Status Reports in weekly team meetings.

Environment: ALM (Quality center11), Java1.6, J2EE, Oracle 11g, Toad 11, Soap UI 4.0, Web Services, XML

Confidential, Plano, TX

QA Engineer

Responsibilities:

  • Analyzed Business Requirement Documents (BRD), Functional Required Document and entered all requirements in Quality center’s Requirement tab to verify the Traceability Matrix.
  • Created, developed and executed test cases and test scripts using Quality Center.
  • Created the Test Plan document for every Release..
  • Attending the daily Scrum meeting and give the status update to the Scrum team.
  • Conducting the Triage meeting and assign the Priority and Severity of the defects.
  • Execution of Manual Scripts fromMercuryQuality Center’sTest Lab.
  • UsedQuality Centreto review and analyse the results & utilized its reporting feature to generate detailed defect report.
  • Testing process included Black Box testing, Functional testing, Integration testing, Data Integrity testing, Regression testing and End to End testing.
  • Performed Maintenance of QTP scripts and updated the new objects in shared object Repositories.
  • Executed QTP Automation scripts and analyzed the results.
  • Involved in application security testing for securing the application with proper authentication & authorization.
  • Performed Positive & Negative Testing for system validations.
  • Involved in Database testing by writing & executing SQL queries to validate that data is being populated in an appropriate tables & manually comparing the results with front-end values.
  • Conducted User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT
  • Prepared customized Test Results depending on the QA Testing outcome and responsible to provide and collect the signoff sheets from the users.

Environment: Quality Center 9.2, Windows XP and Windows7 using ASP.Net 4.0, C#, ADO.Net, SQL Server

Confidential, Plano, TX

QA Engineer

Responsibilities:

  • Reviewed Functional Requirements Specifications (FRS) document to gather requirements and design test cases (both high level and detail level) for the software.
  • Performed Front-end testing which includes Functionality, Navigation, Alignments, links, validation, Session management, cookies, Authentication, company specific colors, privacy policy using different web browsers.
  • Performed End to End testing.
  • Conducted weekly batch testing to in corporate changes in new builds and performed error handling.
  • Running SQL queries to interact with the database system to ensure system integrity.
  • Documented and versioned the test conditions and test cases.
  • Executed test cases from Quality Center to validate the functionality of the application and created tickets in Quality Center for the defects in a timely manner.
  • Prepared Test Plans for every release and Test Summary Reports from Quality Center.
  • Constant interaction with the development community for updating the test cases to reflect the latest and the greatest functionalities.
  • Involved in testing production releases and GO, NO-GO decisions.
  • Conducted User Acceptance Testing (UAT) with users and helped users in UAT testing.
  • Escalated unresolved defects to the upper management for a speedy resolution.
  • Worked with Business users to analyze production Tickets and share the same with development team.

Environment: Quality Center 9.2, MySQL, Java, J2EE, JSP, Web logic 9.0

Confidential, Dallas, TX

QA Tester

Responsibilities:

  • Analyzed web applications, documented detail test plans, test cases and expected results based on the business and functional requirement docs.
  • Responsible for Functional testing, Integration testing, System testing, Regression testing and UAT testing.
  • Used Quality Center to house all test documentation and report/track all issues and defects.
  • Created & updating the requirements for different functionalities of the application.
  • Requirements, Releases and Cycles created and linked with test cases in Quality Center.
  • Followed traceability matrix by link the requirements with the tests to verify that the requirement is fulfilled.
  • Involved walkthroughs with the team reviewing the test plans and test cases
  • Attending Daily Standup Meetings to give the status on testing.
  • Extensively used SQL Queries using TOAD to do Database testing and validating the front-end values with back end of application.
  • Performed Cross Browser Testing on different browsers
  • Responsible to collect the sign-off sheets from the UAT Testers at the end of the UAT phase.
  • Used Quality Center to report application bugs and enhancements request and discussed with developers to resolve technical issues.

Environment: Quality Center 9.2, QTP 9.2, J2EE, WebSphere 6.0.2, JBoss 4.2.2, Lawson8, Oracle 10g, Toad

Confidential

QA Engineer

Responsibilities:

  • Written functional test cases for manual testing.
  • Performed Bug Reporting and Bug Tracking using Quality Center.
  • Involved in writing the Test plan and Test scenarios.
  • Preparing test data as per requirements specifications document.
  • Upload Manual test scripts into Quality Center for automation.
  • Defects were Tracked, Reviewed, Analyzed and Compared using Quality Center.
  • Participated in various meetings to discuss Enhancement and Modification Requests.
  • Tested in Development, Staging and Production Environments
  • Performed end-to-end testing of application and also verified compliance for software quality standards of the organization.
  • Executed automated Regression tests for every modified build.
  • Conducting weekly meetings and involving in the meetings with the development and build Team every week and as necessary.
  • Validated the Backend AS400 for the data flow from the front end.
  • Participated in User Acceptance Testing (UAT) with the real time Users, Project manager, Developers.

Environment: Test Director, Dimensions, Manual Testing, Windows2k

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