SUMMARY

• Over 6 Years of comprehensive experience as a Quality Assurance Analyst and System Analyst in the field of Healthcare, Insurance, and Procurement.
• Excellent with software Manual and Automation Testing of web based applications.
• Proficient with automation testing and test management using HP Quick Test Pro (QTP).
• Expertise in working on Frameworks in QTP.
• Well acquainted with SDLC, STLC Lifecycle.
• Good experience with Test management Tool Quality center.
• Created, maintained and executed Manual and Automated Test scripts for Functional, Regression, System, User Acceptance, Performance, Load, and Stress testing.
• Developed Automation scripts using QTP.
• Involved in the entire software Development process monitoring and improving the process and making sure that all the standards and procedures are followed.
• Excellent with overall Defect management /problem solving Including Tracking Bugs, reporting using Quality Center.
• Strong Analytical, Troubleshooting and debugging skills understanding the Business requirements, Business Rules/processes, and detailed design of the application.
• Worked on creating Test plans, Test procedures, Test cases, and reviewing them for quality assurance. Tracked defects and interacted with the team members in fixing defects.
• Expertise in HP Load Runner to do load testing of jobs and cycle.
• Collaborative team player/leader with proven ability to communicate with peers and building strong customer relations.
• Good with time management, communications, decision - making, leadership and planning skills with the ability to multi-task in a fast paced environment.
• Extensive Knowledge of Six Sigma Methodology, DMAIC (Define, Measure, Analyze, Improve and control) with GB certification.

TECHNICAL SKILLS

Methodology: Waterfall, Agile

Operating System: Windows/95/98/NT/Windows7/XP

Database: Oracle 9i, Oracle 10g

Design Languages and Tools: MS-Visio, MS Office, SharePoint

Testing knowledge: Manual Testing, Black-box, white box testing

Testing Tools: Quality Center, Quick Test pro(QTP), HP Load Runner

PROFESSIONAL EXPERIENCE

Quality Analyst

Confidential

Responsibilities:

• Prepared basic version of the test plan document based on the requirement document.
• Extensive experience in QTP integrated environment with linear recording and playback method for analyzing the data.
• Performed Load testing using HP Load Runner to prevent application performance problems.
• Documented the test results and shared with the developers and the team.
• Experience in document tracking, adding, deleting and enhancing the requests and coordinating with the team.
• Modified the test data and stored the test documents using Quality Center.
• Used Quality center to store and log defects.
• Used HP Quality Center for logging, assigning, tracking and managing defects/issues.
• Heavily involved in the creation, modification and implementation of Test Cases for each Business requirement and prepared a very detailed Test Traceability Matrix list.
• Worked very closely with the Build Deployment team, Project Manager, Dev team for ensuring the correct deployment of the application for the UAT Testing team.
• Coordinated with Project Management team and Technology deployment teams identify the needs of UAT environment and ensured the delivery of System tested version of the application.
• Coordinated with cross functional business teams using the application and obtained real time test data to be used during UAT.
• Worked closely with development team in determining the work around time for fixing the defects.
• Lead On-site - test Execution activities and Project Coordination tasks.
• Extensively conducted Defect Triage meeting calls involving Business, Dev, on-site & Offshore QA and addressed the issues of the QA team and determined the work around for each logged defect (i.e.; Priority vs. Severity).
• Provided daily status reports and updates on UAT testing phase to the Project Management and business team.
• Worked with project management and Business team in getting UAT sign-off.

Confidential, New Jersey

QA Tester

Responsibilities:

• Gathered requirements from multiple dependent projects like bill management, claim management, financial management, document management and payment processing.
• Supported with the test plan for all the processes and different sub process like changing the mode of payment, policies for Minor, claims and other member service request.
• Prepared a detailed Test document on the current claim status processing.
• Defined and documented detailed business requirements and system design specifications after structured analysis of user needs.
• Worked on the Testing design documents and updated the test documents as per the changes in the requirement on timely basis.
• Ensured a seamless communication between the development, Quality assurance teams and the stakeholders.
• Worked on the Test management and Business process tracking.
• Worked closely with the Subject Matter Expert (SME) in correctly mapping the documents process.
• Stored test data using Quality Center and used Quality center for defect management.
• Created Defect reports and shared the details with all the team members.
• Closely interacted with the software developers to help them understand the application functionality and navigation flow of the current module.
• Participated in the defect triage meetings and shared all the defect status and defects reported during the cycle.
• Used Load Runner Analyzer for checking the response time and for transaction analysis.
• Analyzed and prioritized business and user requirements and created the testing data accordingly.
• Performed a detailed risk analysis for the current annuity process and sub processes.
• Used Quality Center for storing the test data.
• Modified the test data and prioritized the testing as per the change in the requirement.

Confidential, New Jersey

Quality Engineer

Responsibilities:

• Worked on reviewing the requirements details to build the basic version of test plan document.
• Reviewed the test data and executed the tests based on the testing Instructions.
• Shared the testing details and defect reports promptly with the developer’s team.
• Participated in the requirement Analysis and Testing phase.
• Worked on modifying and maintaining the testing documents as per changes in the requirement.
• Performed Functional testing and regression as per the testing guidelines.
• Tracked the defects and updated the development team in case of any changes reported
• Worked with the team members on modifying and simplifying the billing management system.
• Participated in the weekly meetings and shared the testing status details.
• Participated in the test plan review to ensure the documented requirement modules are going to be tested.
• Updated the entire team on timely basis in case of any changes in the requirements and followed up on the changes.
• Created the weekly presentation data for Quality team.

Confidential

Quality Analyst

Responsibilities:

• Analyzed the application module, data integration requirements and web services.
• Gathered and documented business requirement from the business stakeholders and translated them into system specifications.
• Documented all the detailed design and Business Rules in detailed design document
• Analyzed Requirements and created Test cases based on the use case documents.
• Executed the test cases and shared the testing report with the team.
• Performed functional testing.
• Documented minutes of the meeting and archived it.
• Participated in the detailed reviews of the product Impact analysis meeting.
• Worked on compliance management and risk based analysis in the project.
• Worked onsite for a month and did system analysis and worked on detailed requirement document.
• Performed UAT testing as per the testing manual.
• Prepared Training material.

Confidential

Responsibilities:

• Worked on creating test cases as per the requirement document.
• Worked with the production staff to identify and mapped detailed current process.
• Performed root cause analysis (RCA)
• Executed test cases and documented the expected/actual result.
• Assisted in preparation of testing document
• Performed UAT testing as per UAT testing manual.