OBJECTIVE

• To obtain a challenging position in the field of Quality Assurance that will utilize my professional skills and offer advancement opportunity.

SUMMARY

• Over Six Years of expertise and experience in Quality Assurance (QA) and Software testing.
• Strong knowledge of the Systems Development Life Cycle (SDLC)
• Systems Development / Change Management / Quality Assurance
• Detailed understanding of QA methodology to ensure quality control..
• Global experience in the wireless testing, Software Quality Assurance and customer support technology, and networking support.
• Troubleshooting and configuring VOIP related call.
• Full knowledge of SDLC methodology.
• Experienced with Test Automation and Manual Testing.
• Involved inserversidetestingas well as clientsidetestingto find various issues.
• Performed Automated Testing using Rational Robot, WinRunner, LoadRunner, and Quick Test Pro (QTP).
• Expertise in Functional Testing, Web Testing, GUI Testing, Security Testing and Integration Testing.
• Expertise in Rational Test Manager to Plan, Design, Execute and develop testing effort.
• Expertise in creating Test Plans and writing Test Cases.
• Experienced in Oracle and SQL Server Database Manipulation using SQL, PL/SQL
• Extensively involved in Load Testing, Batch Testing, GUI Testing, Integration Testing, Regression Testing, Performance Testing, Data Driven Testing, and Functionality Testing.
• Generated SQA Basic scripts using Rational Robot to perform backend testing.
• Expertise in bug reporting or defect tracking using Test Director and IBM Rational Clear Quest.
• Expertise in maintaining of Test Matrix and Traceability Matrix.
• Ability to identify root causes and derive corrective actions to meet short and long term business requirements using resourceful approaches.
• Excellent Communication Skills to help interface with both technical and non - technical audience.
• Excellent Analytical skills and Team Player.
• Expertise in Assessing and Improving a Testing Methodology.
• Ability to perform Risk Analysis to meet Deadlines
• Fast learner and ability to adapt to new environment s easily.

TECHNICAL SKILLS

Testing Tools: Rational Robot, Quick Test Pro, Win Runner, Load Runner

Bug Reporting Tools: Test Director, Rational Clear Quest

Programming Languages: C, SQL

Databases: MS Access, Oracle, DB2, Sybase

Operating Systems: Windows 95/98/XP/NT/2000, UNIX

Web Applications: HTML, FrontPage

Network Protocol: TCP/IP, Telnet, HTTP, HTTPS, FTP

Others: SQLPLUS, MS Word, MS Excel, MS PowerPoint, MS Project, Adobe Photoshop, PageMaker, Outlook Express

PROFESSIONAL EXPERIENCE

Confidential, Broomfield, CO

QA Analyst

Responsibilities:

• Worked on testing the enterprise reporting system to support Risk Analysis, Securities and their Valuation, MBS & ABS.
• Participated in technical reviews of components developed and analyzed functionalities, interacted and communicated with the customers, project managers, and other technical team members and passed the customer expectation to the technical team, development team and testing team.
• Experience in backend testing using SQL Queries.
• Involved inserversidetestingas well as clientsidetestingto find the issues, used SQL, Shell Scripts to load test data and verify results.
• Setup and configure test environments for Set-top Box and extensively tested manually as per Test Plan.
• Developed high level test plan and test script execution process documents and documented the entire QA process and did knowledge transfer to the maintenance team for the future releases.
• Inserted Standard Checkpoints, Image Checkpoints, Table Checkpoints to check values of an object properties, property values of an image and information in a table respectively using QuickTest Professional
• Inserted Page Checkpoint and Text Checkpoints to check characteristic of Web page and text strings are displayed in appropriate place respectively using Quick Test Professional
• Worked on UNIX shell scripts and executed UNIX commands
• Extensive use of SQL queries to develop mock data for testing, contributed for UI navigation testing, testing the functionalities and automating those using Quick Test Pro.
• Retrieved records from multiple tables from Oracle Database by using SQL QUERIES.
• Wrote SQL scripts to do the data integrity testing.
• Prepared Test Scenarios based on business requirements and business
• Maintained Requirement Traceability Matrix.
• Managed requirements, test cases and test scripts using Quality Center.
• Created defect tickets in Clear Quest. Store Testing artifacts in Clear Case.
• Reported directly to the QA manager and informed on issues and the status of work by submitting weekly status reports.
• Extensive use of SQL queries to develop mock data for testing, contributed for UI navigation testing, testing the functionalities and automating those using Quick Test Pro.
• Used Unix commands to view and extract reports from Unix to Excel.
• Used Mercury Quality Center for tracking and reporting defects found during the functional and regression testing and followed up on the bug life cycle
• Responsible for smoke testing during the release and testing the UI navigation and managed the application version using Clear Case.
• Worked with the development and testing teams to accomplish timely release objectives.
• Prepared project related Presentations and provided Reports to Higher Management.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users. The errors that were discovered were fixed and then verified via Regression Testing.
• Interlaced with the Users for the User Acceptance Testing (UAT)
• Conducted Alpha, Beta and UAT testing.
• Responsible for User Acceptance Testing before the final phase out.
• Participated in development of Training Materials for the new technology and organizing User Training.

Environment: Quick Test Pro, Quality Center, Oracle/Unix, SQL, UML, Crystal Reports, MS Visio, MS Word, MS Excel, Rational ClearCase, Server.

Confidential, GA

QA Analyst

Responsibilities:

• Involved in creating Test Plans for the different aspects of the project according to the business specifications in coordination with the project manager.
• Review business requirements, functional requirements and other development documents.
• Involved in Designing and preparation of Test plan and Test Cases.
• Manually performed integration and Regression testing, documented bugs and worked with development team to resolve issues.
• Performed Security testing manually.
• Wrote UNIX shell script for extracting and formatting data from the output for Manual testing
• Used Unix Shell Scripting as needed for backing up data and batch tests.
• Manually wrote SQL queries to check the integrity of data.
• Manually Conducted Positive and Negative testing
• Performed Usability and User Acceptance Testing on XML.
• Manually enhance the Test Scripts for Functional Testing using Quick Test Pro.
• Support off-line update of software through local data interface
• Performed Backend Testing by using SQL Queries for the purpose of database integrity.
• Organized and managed all the phases of the software testing using TestDirector.
• Helped to configure TestDirector as the defect tracking and reporting tool.
• Seeding Test Cases and running Test Sets from Test Lab in Test Director.

Environment: Java, JavaScript, Oracle, XML, Quick Test Pro, TestDirector, Amdocs (Ensemble) based VoIP billing system, C++, Manual Testing.

Confidential, NY

QA Tester

Responsibilities:

• Involved in the Review of Requirements Specification with functional manager and technical specialists of the application.
• Created Test Plans and Test Cases developed and executed Test Scripts.
• Prepared Test Cases, according to the business specification and wrote scripts.
• Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing, reporting and tracking the defects using Rational ClearQuest.
• Designed, Communicated, and enhanced QA testing plan for the application.
• Communicated with developers from time to time for better understanding of the application and let them know about the issues, which need to be addressed, as sometimes there is a communication gap.
• Performed Manual and Automated testing.
• Automated Back-end testing by writing UNIX Shell scripts and SQL Scripts.
• Manually conducted GUI and Functionality testing of the application.
• Conducted System, Integration and Regression testing of the AUT.
• Performed manual Back-End testing on the application by writing complex SQL queries.
• Performed Ad-hoc testing on the application manually.
• Wrote and Enhanced test cases and test scripts to meet new functional requirements as per the new business requirements.
• Manually performed Usability and Security testing.
• Maintained Traceability Matrix and performed Gap Analysis.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.
• Manually Conducted Positive and Negative testing.
• Coordinated with the developer on defect status on regular basis.
• Used Rational ClearQuest to track and analyze defects.

Environment: Java, Oracle, Rational ClearQuest, Unix

Confidential, Mooresville, NC

Mobile Test Engineer

Responsibilities:

• Extensively interacted with business analysts, developers and product owner to test according to the rapid changes in requirements.
• Participate in the sprint planning session to acquire knowledge from the business analysts and subject matter experts.
• Reviewing the acceptance criteria to create the test cases.
• Coordinate with team members, business analysts and developers to provide feedback and implement changes if required.
• Provide daily status updates in agile scrum meetings.
• Reviewing the acceptance criteria to get better understanding of the requirements
• Translating the design documents of iOS and Android into test cases
• Prepare test data for various levels of testing including environments and services
• Prepare status reports for management and assess any risks/impediments to the Scrum Master that may impact the testing activities.
• Perform testing activities using iOS and Android devices and log defects in Quality Center ALM 11.0.
• Perform Functional Testing, Regression testing, System testing of the different versions of Confidential 's application (2.2, 3.0, 3.1)
• Perform Smoke test in the legacy apps to ensure that all the functionalities are working as expected.
• Participate in status calls.
• Perform backend testing using Endeca for inventory lookup.
• Use SOAP UI to validate the pricing and inventory in the application.
• Use the Advanced Rest Client to check the service calls
• Perform facade services deployment before the app release.