SUMMARY

• Five years of experience in Information Technology with emphasis on Quality Assurance Expertise in (Manual and Automation) Testing of Client Server and Web based applications on Windows and UNIX environment.
• Seeking a permanent or consulting position as a Software Test Engineer /Analyst/IV&V Analyst to utilize my expertise and further my knowledge.
• Extensive hands on experience in diversified fields of Quality Assurance Process and Methodologies.
• Strong Knowledge of System Development Life Cycle, Waterfall, Spiral and Agile model.
• Extensive Experience working on e - Commerce application.
• Experience in Integration, System, Smoke, Functional, Modular, End to End, Regression, Negative, Boundary, Back End Testing and User Acceptance Testing Types.
• Experienced in Testing Client Server and Web Based Applications for web-based software testing process and procedures.
• Strong experience in developing & executing Test Plan, Test Cases, Test Scenarios, Test Scripts and creating RAR, TAR, Executive Summary, LOE.
• Experience with Software Bug Tracking used PVCS Tracker, Quality Center, Clear Quest, and JIRA.
• Exposure with QA Methodology to ensure good Quality Control.
• Reviewed Use Case to write Test Case for functional testing.
• In-depth knowledge in the analysis of application’s higher-risk aspects, and determining scope and limitations of tests.
• Strong analytical and problem solving experience of determining input equivalence classes, boundary value analysis, and error classes.
• Extensive experience in manual and automated testing for web based and Client Server applications using Quick Test Professional.
• Experience with HP/Mercury's tool suite (Quality Center, Test Director), Ability to develop solid and maintainable automated test scripts, manual test cases, test plans and test sets.
• Proactive communication within organization and ability to gather and understand technical requirements from different sources such as, Product Development, Operations, etc.
• Good experience with writing and utilizing SQL Queries for Data Verification in databases like Oracle, DB2 and SQL server.
• Knowledge of and adherence to Change Control procedures with excellent communication and written skills.
• Capable of conducting User Acceptance Testing before the initial release when the project reached the final phase prior to deployment.
• Experience in process improvement design, risk assessment analysis, formulating test strategies and estimating test coverage.
• Experience in error tracking & processing of modification request (MR)/IPRs.
• Testing modules and their system functionality.
• Experience in Configuration management with Microsoft Visual Source Safe.
• Very good Experience in xml files validation and verification.
• Excellent organizational ability, communication skill, analyzing skills, technical documentation and reporting skills.
• Proven ability to work independently or as a member of a team under pressure.
• Very good experience in writing SQL scripts and Shell scripts.
• Used Microsoft Project for project management.
• Have excellent programming concepts of C++, C, Java, PL/SQL, and VB.

TECHNICAL SKILLS

Operating Systems: UNIX/LINUX, Windows NT 4.0, and Windows 2000, server/XP/2003.

Programming Languages: C++, C, PL /SQL, Visual Basic, Java, Java Script, VB Script, HTML, XML.

Database: Oracle, Microsoft Access, SQL server, DB2, Sybase, TOAD.

Applications: MS Word, MS Excel, MS Power Point, MS Image Composer, MS project.

Internet Tools: HTML, XML, UML, Front Page ‘98

Browsers: Internet Explorer, Netscape, and Mozilla Fire Fox.

Testing Tools: Quick Test Pro, Rational Requisite Pro, DOORS, Rational Clear questBug Reporting and

Bug Tracking Tools: Quality Center, Test Director, PVCS, Clear Quest, Bugzilla, Jira.

Methodologies: Software Development Lifecycle (SDLC), Waterfall, Iterative, Agile.

NetworkingBridges.: LAN/WAN, FTP, TCP/IP, Telnet, Firewalls, Routers Modems, Hubs, Gateways, and

PROFESSIONAL EXPERIENCE

Confidential, ST. Louise, MO

QA Analyst

Responsibilities:

• Developed test plan, Test cases, and Test scripts based on high-level and detailed designs.
• Reviewed requirements and ran regression and new functional tests and created and accessed defects in HP Quality Center version 9.2 and updated version ALM.
• Documented the daily defect status using Quality Center.
• Responsible for defect tracking and management metrics, defects are logged and change requests are submitted using Quality Center.
• Performed System, Functional, Regression, UAT and End to End testing to verify the functionality with the new codes introduced for modification and/or enhancement using Quality Center.
• Participated actively in Functional testing, System testing and Regression testing using Quick Test Pro.
• Created user-defined functions, functions libraries and maintained the initialization scripts to set-up the work environment using Quick Test Pro.
• Created automated VB scripts for new functionality using QTP.
• Conducted traceability matrix between Requirements, design, use cases and test cases.
• Created, changed, and disconnected residential and commercial customer test accounts using CSG Billing System, OM Order Management XML request/response status, Sigma Systems Service Provider Manager, and CSR Admin and end user system.
• Extracted log messages by using Splunk. Verified accounts and features in backend network element GUI - Broadsoft, Sonus, SurgeMail, Nortel and Cedar Point VoIP switch.
• Attended daily defect calls. Accessed team documents, schedules, and device and address tables on COIN Charter OnLine Information Network and SharePoint folders.
• Verified application database updates using SQL Developer.
• Participated in the Test Case Peer Review to ensure test cases appropriately translate and map to requirements.
• Regular interaction with developers, business analyst and Logic Unit Workgroup.
• Prepared documentation for all stages according to company standards.
• Tracked and reported defect using Quality Center/ALM.
• Implemented Test Case and Test Process with project time frames.
• Participated Weekly meeting and Daily 4.pm defect prioritization meetings.
• Prepared Test summary report after every build Release and submit it to the Mangers.
• Participated in QA team meetings and walkthroughs for weekly QA testing review.

Environment: HP Quality Center/ALM, QTP/UFT, MS Office, MS Excel, MS SharePoint, MS Outlook, SQL Developer, PL/SQL, Oracle, DB2

Confidential, NYC, NY

Software Tester

Responsibilities:

• Developed Test Plan and Test Approach artifact with resource requirements and time estimates.
• Interpreted system specifications into a system Test Plan as well as for Test Cases.
• Manually performed Ad-Hoc testing, Integration testing, end-to end testing, System testing, Functional testing, Performance testing, and User Acceptance testing.
• Involved in Back End testing on Oracle database. Performed testing to verify the front-end field mapping and also to check the correct date entry at the back end.
• Identified and reported the bugs using Test director.
• Generated SQL and Run Query to generate Reports (Front-end) and compare the results with that of ORACLE (back-end).
• Developed Unix Shell Scripts to run the processes with various input parameters
• Created Data Driven Test using Quick Test Professional.
• Created Test Scenarios to validate the Contracts information.
• Developed Test scripts in QTP to test the functionality of the application.
• Performed Regression Testing and verified software errors using QTP.

Environment: MS Office, MS Excel, MS SharePoint, MS Outlook, QTP, Test Director, UNIX, Oracle, IE, Fire Fox, Chrome.

Confidential, Richmond, VA

Software Tester

Responsibilities:

• Developed Test plan, Test case based on the user requirements and system requirements document for functional, Regression and Back end testing.
• Involved in QA Life Cycle to enhance the work flow get going.
• Evaluated requirements verifiability and created test scenarios from business scenarios.
• Responsible for analyzing the requirements and the critical areas of the application to setup and execute baseline tests.
• Developed Manual test cases for specific functional requirements.
• Performed manual testing of the website to determine ease of usability of the website.
• Written user-defined functions and generated Test Matrix.
• Performed Regression testing to weekly builds.
• Quality Center is used for reporting the bugs and writing the test plans. Also used PVCS tracker for bug reporting before QC.
• Developed complex SQL queries to test the database values for data integrity
• Executed Unix command to perform back end test
• Inserted checkpoints to capture and verified properties such as Number of links, HTML content, Page load time, Number of images, Image Source, Broken links.
• Prepared and submitted IV&V Review Reports based on finding, observations and recommendation.
• Analyzing Test Results, Interacting with developers and supporting developments
• Involved in Peer Reviews, Weekly Status Meetings, and Bug Review Meetings.

Environment: QC, Oracle, PL/SQL, VB Script, XML, HTML, UNIX, Windows XP, MS Office Tools, J2EE, PVCS.