SUMMARY

• 6 plus years of experience in the areas of Software Testing,QA,SDLC and STLC process
• Creating and executing Test Scenarios and Test Cases as per Business Requirements
• Perform in Manual Testing covering UI, Functional, Regression, UAT and E2E Testing
• Testing experience in both Client Server application as well as Web - based application
• Collaborate with MS SQL database and MS SQL Server Management Studio 2008
• Maintain Defect Tracking life cycle and Traceability Matrix based on Business Requirements
• Worked on (CRM) Customer Relation Management, Financial and Multimedia Domain
• Experience in working both Waterfall and Agile Methodologies in different projects
• Involve with Automation Testing team using QTP during the Automation process
• Results-oriented, self-motivated professional with organizational and interpersonal skills

TECHNICAL SKILLS

Testing Tools: QC 9.0, HP ALM-12.0, QTP, Team Tracker, DOORS

Other tools: MS Office, Outlook, IE, Chrome, Firefox, SharePoint, TFS

Data Management: MS SQL Server 2008, Oracle, MS Access

Program Languages: SQL, XML and VB Script

Operating Systems: Windows 95/98/2000/XP/Vista, Windows7

Methodology: Waterfall, Agile

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Tester

Responsibilities:

• Worked as a Software Quality Assurance Tester for a CRM based Package Delivery application call ODS (On Demand Service)
• Performed System, Functional, Regression and E2E testing covering sales -service interface
• Participate with QA manager, leads and team members covering release: design, documentation, timeline, estimate and cost assessment
• Analyzed the functional and business requirements to create Test Scenarios and test cases
• Using HP ALM as the primary Test Management and Team Tracker as Defect tracking tool
• Using (TFS) Team Foundation Server as version control and store all the source code
• Performed functional testing conducting data query using SQL Server & MS SQL management studio 2008 for attributes validation and for accurate data flow
• Tracked and monitored defects using TEAM TRACKER and worked closely with BA and development team on remediation
• Configured system setup and client server version update during regression and new build face
• Created own Data and verified in multiple application group to make sure we have smooth run
• Participated in daily team meetings to discuss assignment status, team progress, project timeline

Confidential

Quality Assurance Analyst

Responsibilities:

• Ensured the functionality of graphic user interface for ‘S-pedia’ multimedia software
• Determinate the scope of the project plan through live meetings and phone conferences
• Reviewed test scenario and test cases based on requirements gathered through meetings
• Wrote Manual Test Cases and Test Scripts for validating application using the HP QC
• Logged bugs, created defects and assigning them to developers using Quality Center
• Migrated offshore created test cases from excel spreadsheets to QC add-in for execution
• Regression testing for new functionalities/enhancement & coordinated with BA & Dev team
• Tested the application in various platforms and operation system coving all UI component
• Built relationship with client, obtaining product information for conducting UAT testing
• Provided status update, escalate defects and issues with team members in timely manner

Confidential

Quality Assurance / Tester

Responsibilities:

• Worked as a Software Quality Assurance/Tester for a CRM based application - “ROC”
• Performed UI functional testing covering customer information, sales, service interface
• Used QC 9.0 as the primary test management, defect tracking and data repository tool
• Tracked and monitored defects and worked closely with QA lead, BA and development team
• Participated in daily team meetings to discuss assignment status, progress and project timelines
• Participated in weekly meeting for requirement modification and testing outlined by guideline.
• Worked with QA teams (BA and Dev) to produce reports on bug trending and coverage
• Performed UAT testing with end user at production level before release deployment

Confidential

Quality Assurance Analyst

Responsibilities:

• Performed UI testing covering customer information, sales and service interface
• Performed regression testing after each modification and validate smooth data flow
• Gathered functional and business requirement to create Test Scenarios and test case
• Wrote Manual Test Cases and Test Scripts for validating application using the HP QC
• Tested application in various platforms and browsers including Firefox, IE, Chrome and Safari
• Provided status of test execution, defects and any issues with team members in timely manner
• Provided status of test execution, defects and any issues with team members in timely manner

Confidential

Operations Manager

Responsibilities:

• Maintained company targeted revenue up by 5% per month and incremental sales up by 3%
• Provided professional customer service according to client’s needs and demand.
• Managed daily front and back end operations including approximately 15 employees per shift
• Provided administrative support including coaching, training, evaluating subordinates
• Fleet management of 800 vehicles includes vehicle check-in, inspection, inventory and overdue