Software Quality Assurance AnalystResume Profile, AZ - Hire IT People

SUMMARY OF QUALIFICATIONS

PROFESSIONAL EXPERIENCE

Software Quality Assurance Analyst

Analyzed requested work items and developed test plans for 12 successful builds of the Customer focused programs Central Data Manager CDM , Dashboard and Analytics
Executed test plans for work items, reporting defects and working with programmers to create a more streamlined UI for each work item
Created documentation through using Excel spreadsheets and an in house developed work log system for work items
Created and maintained QA site on Jive and created how-to guides for testing areas of the various systems
Tested on desktop as well as mobile platforms including a virtual reality walk through of the module environment
Performed stand-alone projects and assisted with level 3 customer support of products
Created how-to guides to testing areas of the different software programs
Created test plans and test cases using Excel spreadsheets

QA Software Tester

Analyzed requested work items and developed test plans for 9 successful builds of the in-house CMS program and company website
Executed test plans for work items, reporting bugs and working with programmer's to create a more streamlined UI for each work item
Created documentation through Team Foundation Server TFS for work items as well as updating the Build Plan document for each build
Completed full system testing after all work items were completed and conducted follow up with users after the build was released as well as on-going support for the CMS or website
Performed stand-alone projects and assisted the helpdesk when needed
Led testing for Housing Preservation Foundation HPF web based software that was used by 20 individuals and had zero reported bugs
Provided go-to experience for analyzing and problem solving of issues with the company CMS or website through Service Desk Plus helpdesk management system