OBJECTIVE

Highly qualified, skilled, results-driven, self-starter with over 15 years of experience as a Software QA Engineer. Technical lead and Project Management in Software Development. Looking for a challenging and result oriented full time Technical lead and Project Management role in a professional and fast growing organization with bright prospects of advancement.

PROFESSIONAL SKILLS SUMMARY

• In depth knowledge of full build release cycle and installations, Manual and Automation testing , web applications, client/server based applications, networking applications, financial applications, stock trading application ,CRM Siebel and SAP HR , SAP ERP applications and documentation.
• Strong knowledge and understanding of various SDLC process like Waterfall, Agile, iteration, scrum process and QA Methodology
• Strong knowledge in developing testing documents such as test plans, test design specification, test modeling, test case specification and test procedure.
• Experience in black box, white box, regression, functional, system, UAT testing and actively involved in QA metrics reporting.
• Identifying various test scenarios in accordance with the functional requirement documents and use cases. Holds strong ability to handle multiple projects and prioritize workload
• Functional experience as SAP HCM Functional Consultant.
• Expertise in requirements gathering, analyzing client's requirement , business process analysis, blue printing, configuring, customizing, implementations and go live support for Personnel Administration PA , Organization Management OM , HCM Forms, and EC.
• Participated in One full life cycle SAP ECC 5.0 6.0 implementation of Time management TM , Benefits BN , OM PA.
• Excellent knowledge of Fixed Income, FIX Protocol.
• Capable of handling Multiple Projects, Training Schedule and Quality Analysis.
• Exposure to Full Life Cycle implementations including Blueprinting, conceptual design, configuration, and in depth realization of the project.
• Possess an excellent understanding of the Human Resources business process, comprising the life cycle of an employee including recruiting, hiring, employee maintenance, payroll and benefits.
• Ability to bridge the gap between Technical and Functional teams in IT / SAP HR Projects and have the ability to deliver from AS IS to TO BE state.
• Extensive knowledge in CRM and SAP HCM OM, PA, BN and TM ERP SD, FI applications.
• Experienced in testing of mobile and tablet apps iOS Android .
• Complete understanding of overall business and competitive environment, including mission and strategic direction of the organization. Ability to lead people, projects, and operations.
• Hands on experience in Agile Scrum methodology including Daily Scrum, Sprint Planning, Iteration Review and Demo, Sprint Retrospective, Sprint Estimation, Sprint/Product Backlogs.
• High level of proficiency in all necessary processes, applications, and tools. Demonstrated knowledge of project management, able to identify business impact of proposed projects and designs. Demonstrated skill with development of new theories and methods related to testing.
• Proficient in numerous web testing tools and bug tracking systems: Robot Framework with Selenium2Library Keyword driven automation , QTP, ALM, Mercury Test Director, Bugzilla, Jira , ClearQuest, and VersionOne, BroweserStack, Charles and FireBug.
• Experience in working in VMware, Microsoft-HyperVisor, Windows, Unix and Linux environment
• Interacts cross functionally on matter that requires coordination across organizational lines. Sphere of influence likely to extend outside of the organization
• Collaborates well with other engineers and other engineering groups, voluntarily shares information. Accountable for overall product and/or serve as a customer advocate, represent organization as principal customer contact. Significant contributor to organizational goals and objectives.
• Develop solutions to complex problems, which require frequent use of ingenuity and creativity. Exercises considerable latitude in determining technical objectives, without appreciable direction. Offers proposed changes/suggestions to processes and products, exerts significant latitude in determining objectives of an assignment
• Exposure to Offshore team Co-ordination for over 8 years
• Fosters teamwork and collaboration across work groups and with other organizations and offshores teams
• Strong written and verbal communication skills, solid interpersonal skills, able to mentor junior engineers and provide technical guidance
• Excellent in quickly learning new technology and applying them in an effective manner
• Hands on experience in writing SQL queries

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Lead QA Analyst

Responsibilities:

• Managed Dashboards and provide Matrix to management on daily basis
• Managed and Triage defects from open to closure and keep track of them in QC.
• Managed onshore and offshore testing team and conducted daily late night calls with offshore to keep track of daily activities and testing updates
• Led Fit/Gap Sessions to identify Gaps and gather requirements and conducted Business process flow workshops
• Developed Test plans and test cases for Benefits Module.
• Verified eligibility maintenance enrollments including all New Hire s and Employee Status Change s and Terminations Insurance notification or coverage issues as well as the distribution of plan description materials
• Verified Interface testing of data transfer for Attendance Infotype from third party tool
• Led UAT testing efforts and authored UAT test scripts
• Collaborated with other team members to resolve issues encounter during testing
• Created business rules for Benefits data mapping and collaborate with data conversion team and trouble shoots data conversion issues.
• Verified Interface testing of data transfer for Attendance Infotype from third party tool
• Assisted in preparation of test environment and performs testing with support of SAP ADP team members, Testing Demographic and Benefits files sent to ADP
• Collaborated with other team members to resolve issues encounter during testing
• Assisted with data conversion activities from legacy system Cullinet
• Provided business rules for Benefits data mapping and collaborate with data conversion team and trouble shoots data conversion issue
• Performed technical specifications and secures delivery of development areas for the work stream
• Ensured that the systems meet the requirements and the specifications in the Process Specification Documents PSDs and Business Requirements Solution BRS
• Participated in testing for parallel UAT actively resolving issues when applicable
• Prepared the systems for integration and parallel testing and resolve problems encountered during testing
• Participated in Cut-Over Plan execution and Collaborated in delivery and documentation for training
• Responsible for Business validation of data and assists with data validation of files
• Performed testing on browser IE, FireFox, and Chrome for Learning Management System LMS

Confidential

Lead SQA Engineer

Responsibilities:

• Worked closely with Development team, BA and QA teams as well as Stakeholders and members of Management.
• Created tractability matrices, test and bug reports and other test related documents.
• Managed QA Team for testing GA/SP/HotFixes releases Onshore and Offshore
• Acted as Scrum Master for the Agile Process.
• Redefined templates for Test Plan, Test Cases, Test Metrics, and Certification Plan.
• Led Escalation team to support the customer issues.
• Took an active role in static testing activities such as design review and requirements inspections to identify ambiguity and inconsistency in requirements as well as improve UI UX Design of company software products.
• Involved in system integration and user acceptance testing UAT on later stages of SDLC.
• Lead initiative for proper detailed documentation of QA reports.
• Reviewed and modified customer acceptance test plans for major EMC customers for on-site testing participate as a stakeholder in conference calls with major customers
• Assist QA Manager in working with test teams and development to establish and promote best practices , standards and processes for automation testing.
• Defined and implemented new training materials for new hire.
• Mentored and trained new hire on technical, regulatory, market and business related matters.

Confidential

Sr. SQA Engineer

Responsibilities:

• Worked with business owner s to develop and implement related test plans/cases
• Managed defects and proactively identifying risks to management.
• Conducted risk analysis as part of the development of the test plans and test cases and planning QA strategy
• Led QA Team for testing GA releases and supporting QA team onshore and off shore during test execution.
• Interacted with globally located team members on a daily basis for successful release of the products
• Corresponded with QA Engineers, Project Managers, Software Developers, DBAs, Release Engineering and Operations staff.
• Developed schedules and estimates for new releases and sustaining works based on product requirement and functional specifications and provided thoughts in functional specification and product requirement meetings.
• Tested automated discovery, monitoring, cross domain root causes analysis for the virtualized data center VDC
• Configured and deployed VM's Linux and Win for test environment on VMware, Windows, and Linux for the QA team to test product and installation.
• Developed and automated test cases for Mobile and Tablet app's using SoapUI automation tool for various browser support.
• Implemented automated regression test cases of various SMARTS application using Robot Framework keyword driven and web applications mashups using SoapUI and SoapUI Load tools RestfulServices
• Tested CUI web app with browsers Chrome , FireFox, IE, Safari win mac

Confidential

SQA Engineer

Responsibilities:

• Wrote Test Cases for Smarts Pack and Hot Fixes releases
• Tested Reports and Dashboard using IE
• Performed Functional and Regression test for the Products.
• Tested multiple test environments implemented with Cisco, Juniper, Switches devices on various windows and unix platforms.
• Tracked and reported defects using Gnats
• Maintained detailed account of all quality testing results
• Tested Adapters integrated with third party software, HP/openview, IBM/netview, Cisco and Tibco software's to see all alarms are log into SAM server.

Confidential

QA Analyst

Responsibilities:

• Developed test scenarios and test procedures based on the business process and functionality of the CSV test requirements.
• Prepared test matrices, assisted in creating test plans and the attended business review meetings.
• Carried out performance testing on the database tables like the account table.
• Used the Sql queries to extract the data from the database and to check the data flow through the front and backend.
• Performed integration testing between Account, Contact, and apportunity and Service Request modules.
• Performed GUI testing of Siebel application upon migration from Siebel v6.0 to v7.0. This involved GUI elements like views, applets and navigational flow of the drilldowns, data displayed, layouts of the screens and also entities like Pickapplets, MVG applets, Static Picklists.
• Performed manual testing and maintained documentation on different types of Testing such as Functional Testing, Regression Testing, Integration Testing, System Testing, User-acceptance Testing.

Confidential

QA Analyst

Responsibilities:

• Tested the functionality of Staff Assignment GUI application in the front end using Winrunner 6.0.
• Wrote Test Plan for INFOSTAR /HCP system that offers the healthcare environment a comprehensive nurse calls system integrated with IDS telephone system to provide total communication capability.
• Performed testing of PC-based NCS comprised of a touch screen monitor and staff terminal for staff to patient communication, including patient communication feature, paging and monitoring which was accomplished via the staff terminal.
• Tested multi-level incoming call structure to assure that calls are identified quickly and accurately for smoke detector, code blue or life threatening situation, emergency and routine patient /staff calls.
• Wrote test specification and tested IDS Digital telephones with number of programmable keys, which were used to access system features, and also soft keys for frequently used features to display data.
• Tested a portal site developed using ASP Active Server Pages ,VB Script, JavaScript, Microsoft IIS Internet Information Server using IE4 and above and Netscape and PL/SQL with Oracle 8i on Sun Solaris.
• Verified the Error Log pages and distinguish between the database problems and the browser problems
• Tested Infostat application developed using JDK 1.2, with Oracle 8i on Windows NT.

Confidential

QA Analyst

Responsibilities:

• Tested multi-threaded COM Services for manufacturing production Line Server. Performed Y2K test for Production Line Server to ensure that the date rollover has no effect on the Client/Server libraries and the 16 and 32 bit server executables and each tested individually while the date rollovers takes place.
• Performed black and white box testing Regression testing for 16 bit to 32 bit and tested new 32-bit Client/Server functions of the seed and key database access library and the stored procedures to ensure proper functionality.
• Wrote test scripts using test tool Microsoft Visual Test 6.0, which drive the test executable with input test data and maintained via MKS source integrity. Interpreted data for upper management and test abstract COM base classes and integrated class into the MS Transactions Server.
• Used Failure Reporting and Corrective Analysis FRACA system to log all errors found during testing for Software and Systems for Product Supply.
• Tested and wrote Test Plan for Web-based application DirectNet information center program for Mailing System. DirectNet intended to be used for operation with features such as Job Manager, Inventory System, Billing System, Reporting System and Knowledge Based System.
• Validate testing within the Oracle 8 GUI Enterprise Manager database tables, triggers, and stored procedures.

Confidential

QA Analyst

Responsibilities:

• Responsible for, end-to-end system testing wireless cable software for digital broadcast in Oracle Application for customized software's on Unix and windowNT/95 platforms.
• Tested cable software for digital broadcast, which includes validating the customer billing data, ordering system, customer support and technical personal/technician support systems.
• Tested and installed new cable setup box software's and verified transfer of cable software's from analog to digital.
• Tested customer-related system updates via cable telephone and Internet and the audio mixer and miximiser with video signal software's. Tested real time caption creating software's.
• Tested customer and vendor related accounting and company related financial customized software.
• Wrote test procedures for program design and product evaluation to set measurable test objectives
• Reviewed programs and test computer systems to uncover test critical success factors
• Develop test strategies, implement function and test matrices, evaluate test techniques.
• Develop test plans and test programs for validity of results, accuracy and conformance to establish standards.
• Execute and document the result for evaluation by management. Perform regression test to validate fixes.