SUMMARY

• Over 7 years of experience as a Software Quality Assurance analyst, testing product bases and web based applications in different domains such as Banking, HealthCare, Finance, Retail, and Insurance
• Detailed understanding of SDLC methodologies (Agile, Scrum, RUP, Waterfall)
• Experience in working with project managers and cross functional teams during various project implementations
• Experience of working in Onsite and Offshore QA Model
• Extensive experience in requirements analysis including Gap, Ambiguity and Risk analysis.
• Attended and led JAD sessions as a QA analyst
• Skilled in reviewing various project related documents like BRD, FRD, FDD and other project related documents.
• Excellent understandingof HIPAA 4010 and HIPAA 5010 as well as ICD 9 and ICD 10.
• Expertise on variousElectronic Data Interchangetransactions. Experience analyzing EDI 834, 835, 826, 274, 275,276 files.
• Extensive experience in creating Test Plans, writing and executing Test Cases, for Manual, and automated Test Execution.
• Solid understanding of business requirements and testing various business scenarios. Proficient in testing complex business rules in health care industry as per the new ObamaCares law.
• Experience in analyzing different production issues and identifying sources for such issues such as duplicate data and missing business scenarios
• Fluency in working on various architectures such as 3 - tier, n-tier, and SOA architectures
• Worked in important phases of Testing Life Cycle like Smoke, Sanity, Integration, Regression, System, Performance, Functional, Load, end-to-end, gorilla, exploratory and User Acceptance Testing
• Expertise in Web Services, API Testing using SoapUI to test SOAP web services as well as REST API
• Creating web services testing framework and to decide automation strategy for web services as well as UI testing
• Experience of executing manual as well as automated test cases and find and report the bugs accordingly
• Proficient in using Selenium to automate the web applications using TestNg Framework
• Experience of performance testing using Visual Studio performance testing tool for application performance and load UI for web services
• Proficient in Quick Test professional(QTP) utilizing Object Repository, Object Spy, Object Identification, Regular Expression, Checkpoints, Parameterize values, Descriptive Programming, Exception handling, and using Recovery Scenarios,
• Experience in using QTP automation tool in creating Test Automation Framework as well as using descriptive programming for application and database testing.
• Extensive knowledge of SQL Server 2012. Experience with Data-driven testing and writing SQL queries for data manipulations
• Extensive experience using bug tracking tools such as Microsoft Test Manager, Bugzilla, JIRA and HP Quality Center
• Highly motivated and committed. Result and detail oriented and perform extremely well, both independently and in team environments.

TECHNICAL SKILLS

Operating System: Unix, Linux, Windows XP/VISTA/7, MAC

Databases: SQL Server 2012, SQL Server 2014, Oracle, MS Access, MySQL

Browser(s): IE, Mozilla Firefox, Google Chrome, Safari

Programming language(s): SQL, VBScript, HTML, XML, C#, VB, JAVA, Java Script

Test Automation Tools: QTP, Selenium, LoadRunner, SoapUI, codedUI

Test Management Tools: TFS, Visual Studio, MTM

Bug tracking Tools: HP-QC, Microsoft Test Manager, Bugzilla, Jira, Rational Clear Quest

Other Tools: Putty, VMware workstation, MS Office Suite

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Analyst

Responsibilities:

• Analyzed the Business Specification and created the test plan, test cases for functional and GUI testing
• Categorized the test cases, test data and maintained separate test sets to execute various real time transactions
• Analyzed Business Service Definition (BSD) documents and XSD schemas to understand constraints, scenarios and assumptions for each web-service
• Maintaining project schedule for the QA activities by constantly reviewing the project schedule and prioritizing the QA activities
• Actively participated in JAD sessions and scrums by showing daily and weekly progress of testing in the meetings
• Interacted with Users on a regular basis to understand in-house Eligibility Workers’ business needs and prepared a test plan to meet such enhancements
• Identify and analysis deep troubling production issues such as Overlapping Enrollment, Complex Business Scenarios with rigorous testing of numerous business scenarios and variations in data
• Participated in business as well as technical meetings with Federal Hub (web service provider) as well as CMS (user). Also involved in presentations of Quality Assurance with the User
• Created a secure communication of application environment with service provider using SoapUI
• Presented daily test summary reports (DTSR) and software quality status reports on a regular basis
• Decided the automation strategy to automate the test cases and test scenarios using Selenium
• Cross-browser testing of all the forms in all the latest versions of browsers including chrome, Mozilla Firefox, Internet Explorer and Safari
• Created automated test scripts using TestNg framework
• Testing of UI screens and automating the test cases using Selenium to automate the user actions and creation of common objects used in multiple screens
• Developed and maintained automated regression test cases in Selenium WebDriver using Java
• Created data driven scripts (DDT) for Functional testing & Regression testing along with customized test result facility in Excel using data table methods.
• Good experience of web services testing using SoapUI pro. Performed web services testing and validated XML request/response data using SOAPUI to test the functionality of service like to extract the information regarding SSA verification, Tax House Hold, Lawful Presence etc.
• Performed Data Driven, Data sink testing using JDBC connection in soapUI.
• Inserted Assertions on the Test Cases to validate the XML SOAP response.
• Generated reports using soapUI.
• Created SoapUI projects using WSDL files given by third party to test the web-services
• Tested mapping of the web service data to the middleware and data transactions transfer data to and from middleware to web service adapters by testing REST API
• Found the performance issues and violations of SLA agreements by testing performance of web services using Load UI tool. Created reports accordingly giving the details of bps, mps and other measures
• To test performance issues involved with the web application and to figure out the bottlenecks and bugs related to Servers and Load balancer while testing each web page of the UI and integration of web application with other components
• Thoroughly tested the SOAP services to test the data transactions to FFM (Federal Hub) as service provider which involved inbound as well as outbound web services
• Wrote SQL queries for database testing and to create request XMLs for SoapUI requests.
• Ran and tested Batch Files using Shell scripting
• Tested the business rules and rules integration extensively using IrAuthor 4.5 to test each business scenario
• Create and enhance the Data Driven and Hybrid driven automation frameworks
• Reported the defects to developers using Microsoft Test Manager (MTM)
• Involved in testing all back end processes using SQL on different servers

Environment: Windows 7, TFS, SoapUI 4.6, Visual Studio 2012, SQL Server 2012/2014, MTM, Selenium, IrAuthor 4.5, HTML, Javascript, XML

Confidential, Pittsburgh, PA

Senior QA Analyst /Automation Engineer

Responsibilities:

• Develop the Test Plan, Test cases and Design Test steps and associated with the corresponding requirements.
• Enhancement of Automation Frameworks
• Writing the Test cases/Scripts for various interfaces based on Business Requirement Documents and system specification documents.
• Develop and maintain Manual Test cases using HP Mercury Quality Center (HP ALM suite)
• Executed Manual and Automated test cases and verified results with expected results.
• Create and debug descriptive programming scripts in QTP
• Extensively used features of QTP like Checkpoints, Object Spy, and Object Identification to test the application.
• Create and enhance the data driven and hybrid driven automation frameworks
• Performed Web Services testing to test the functionality of third party service like to extract the current exchange rate, to locate currently available mortgage evaluators etc.
• Used Groovy Script to connect Database, to do conditional property transfer for dependent test cases
• Validated XML request/response data using SOAPUI using various assertions such as XPath, Contains, Soap Fault, Schema Compliance etc
• Reported the defects to developers using Quality Center
• Used Quality Center Document Generator to create a report in Microsoft Word document containing project's requirements, planning, test list, test execution and defect tracking data
• Performed Ambiguity and GAP Analysis of the application
• Involved in testing all back end processes using SQL
• Executed DDL and DML queries to manipulate the Oracle database
• Actively participated in JAD sessions and scrums by showing daily and weekly progress of testing in the meetings

Environment: Windows 7, Windows Server 2008, Quality center 10.0, QTP 10.0, SOAPui 3.6 HTML, VBScript, XML and Oracle

Confidential, Chico, CA

QA Analyst

Responsibilities:

• Analyzed the Business Specification and created the test plan, test cases for functional and GUI testing
• Categorized the test cases, test data and maintained separate test sets to execute various real time transactions
• Identified the test scenarios for automation and developed QTP actions (VB script) to simulate user actions
• Performed regression, functional and other testing using QTP
• Reviewed the Functional specification document, wireframes, and product specification documents to create test cases forUATtesting
• Setup hardware test environment including computers, servers, drivers and other peripherals
• Created Test plans and performed manual testing of the application to test the system for both the functional and business requirements for positive and negative scenarios using Mercury Quality Center
• Performed Web Services testing and Validated XML request/response data using soapUI.
• Created Test Sets to do Functional and Data Driven, Load, Automation Testing on the Web Services.
• Performed complex analysis of business requirements and system specifications
• Tested the software using different browsers to study the compatibility
• Experience of working effectively in both Windows and UNIX environments
• Maintaining project schedule for the QA activities by constantly reviewing the project schedule and prioritizing the QA activities
• Interacted with the Technical Leads and Developers, Business Analysts to evolve the functionalities, workflow, and business transactions
• Utilized strong analytical, problem solving, judgment and skill to define appropriate balance of delivery content, quality and timing
• Formulated QA Documents and tracked the requirement changes and test cases
• Logged and tracked defects in bug tracking tool Jira and verified resolution of software and specification defects
• Analyzed the change requests, new patches and accordingly updated the test cases and test data to provide test coverage
• Updated the team status in Quality Center as how many test cases were executed, how many failed as compared to the total no of test cases in each module
• Tested the new and modified pages, components added to the system
• Wrote SQL queries to check the population of the data and do positive and negative testing

Environment: Quick Test Pro, Quality Center, Jira, UNIX, SQL, TOAD, Windows XP/VISTA/7, MAC, IE, Chrome, Firefox

Confidential - Bloomfield, CT

QA Analyst

Responsibilities:

• Studied Business Requirement Document and Functional Design Document.
• Assisted the business analysts to perform User Acceptance Testing (UAT) and to make test scenarios and test cases for the same.
• Analyzed the ambiguous requirements and reported the ambiguities in a checklist.
• Directed the walk-thru efforts of the system test plan with other IT groups.
• Completed System Integration Testing of new features added to the system.
• Performed Data Driven Tests by parameterizing the fixed values to read from various Text, Excel and Access files for regression testing
• Involved in writing Test plan to perform system testing.
• Performed data driven testing using excel file in QTP.
• Developed test scripts using QTP to perform smoke, functional and regression testing.
• Created checkpoints and synchronization points in the application to deal with timing problems in QTP
• Performed regression, functional testing, Integration, Smoke testing, Adhoc testing, production testing, black box testing, user interface testing positive /negative testing.
• Extensively performed Front-End as well as Back-End Testing on the applications and performed Defect Tracking for the same.
• Validated SOAP message against WSDL and collected load testing data for checking performance using SoapUI.
• Performed load testing with Simple strategy in soapui
• Verified log files on UNIX boxes to validate the batch-processing engine to validate the data on the frontend.
• Performed regression testing to make sure that any modifications in the product did not affect the system, or caused any errors.
• Developed and maintained product test, test plan, test cases and test data.
• Verified the log files when installing the builds and reported the errors to the development team.
• Participated actively in the team meetings with the Developers for fixing the bugs.
• Worked with team lead to provide weekly status summary report.
• Tracked, analyzed and prioritized defects.
• Raised defects in accordance with procedures outlined in the product test Approach.

Environment: Windows XP/Windows 2003, Manual Testing, Quality Center, J2EE, XML, SOAP UI, Web Services, JavaScript, HTML, XML, Oracle, MS Project and MS Office.

Confidential, NY

Software Quality Engineer

Responsibilities:

• Tested the front hand validation in Java Script and tested the front-end look and feel in HTML.
• Involved in meeting with Business analyst and get the domain knowledge of application.
• Review the functional specification and raises if any issue.
• Designed and developed Test Plan and Test Strategy.
• Update the test cases and test scripts when functional specification update.
• Executing test scripts on Test Director and logged defects.
• Prepared the Test Data for Raw Material and Finished goods inventory.
• Involved in Component, Functional and Regression Testing.
• SQL is used for database testing.
• Used with web technologies XML and web services.
• Detect reports, communicate to the developers using Test Director and tracking the defects.
• Verify the performance of application by enter dummy data into database.
• Keep track of new changes/features on Test cases and test scripts.
• Reporting to QA Manager and coordinating with development team for completion of testing and fixing-bugs tasks.

Environment: Quality Center 8.0, QTP 8.2, SOAPui, Oracle, WindowsXP.