SUMMARY

• Quality Assurance Analyst with about 8 years of experience in manual and automation testing with various domains like retail (E - Commerce), banking, POS system and healthcare. Did performance analysis on different platforms, client server environments, web-based applications, Business Process Flows, web services, Business Process Modeling, HPALM
• Working knowledge of SDLC, Agile, RUP methodology and project life cycle
• Extensive Experience in Design, Development, and Execution of Test cases, Test scenarios and Test plans
• Experience in design, development, implementation and integration strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills
• Experience in writing new product/batch releases, changes requests and documentation
• Worked on POS Suite System with discounts, offers, security validation, POS terminals, and Servers
• Sound experience in written communications skills in interpreting, writing and adhering to procedures, creating test cases from scratch as per the business requirements, under various testing phases with strong documentation
• Experience in Requirement Analysis, Arriving at Scenarios from Requirements and Use cases, Test Planning, Test Strategy, Test Case preparation, Test data Preparation, Test Case Execution, Defect Reporting and Documentation
• Knowledge and experience in Manual/Database Testing and Automation testing like QTP, HPQC (HP Application Lifecycle Management), Selenium RC and JIRA
• Performed Black/white box testing, Positive, Negative, Smoke Testing, System Integration Testing, Regression Testing, Back end Testing
• Sound knowledge in QTP and coming out with an automation framework proposal for the client showing casing advantages of an automated approach
• Created, maintained and executed text cases using HP ALM 12.01
• Experience in writing, modifying automation script in VB scripting to create custom testing
• Sound knowledge of web consoles and adding various checkpoints and data points via keyword view while the data integration via complex data excel sheet for automation testing and defect tracking
• Experience in the Analysis of Bug Severity, Bug Tracking Reporting
• Lean Quality Tools (FMEA, Pareto Charts, Fishbone Diagrams, Six Sigma 5S, Statistical Process Controls (SPC), Value Stream Mapping
• Experience in writing SQL queries in MS SQL Server Management Studio 2012 for database testing
• Good understanding of oracle Data Dictionary, RDBMS and Normalization Techniques
• Certification done in Automation Testing- QTP 11.0, HP ALM 12.01, LR (Load Runner)

TECHNICAL SKILLS

Methodologies: RUP, SDLC, RAD, Agile, Six Sigma, Lean, SPC

Artifacts: BRD, FRD, RTM, Project Version Control Template, UML diagrams, Use cases, Test Cases, Project status (Gantt Chart, Milestones and Issue list)

Operating Systems: Windows 98/NT/2000/XP/VISTA/UNIX/LINUX

Supply Chain Software: AS/400 system, High Jump Warehouse Advantage

ERP Software: SAP ERP 6.0 Production, SAP SCM 7.0

Applications: Microsoft Office - Word, Excel, PowerPoint, Visio, Access, JIRA 6.1, IBM Rational Rose 8.1, MS Dynamics

Quality Tools: HP ALM 12.0, Quality Center 8.0/9.0/9.2, Quick test Pro (QTP/UFT) Ver- 12.01, Load Runner, Rational Clear Quest, Test Director 7.51/7.6/7.8/8.0 , SOAP UI 4.5/3.x/2.x, Microsoft Test Manager

Database and Tools: Microsoft SQL Server, Oracle 11g/10g, SQL, PL/SQL, Toad 11.6 for Oracle

PROFESSIONAL EXPERIENCE

Confidential, Parsippany, NJ

SQA Tester Consultant

Responsibilities:

• Updated the Basic Project Portfolio with QA tasks in the TASKS tab, issues, and defect fixes in DAPTIV for the business/executive team
• Created and maintained the Technical Documentation for the Dashboard of DAPTIV with QA team updates as per the requirements and testing scope under CAB project
• Performed database and functional testing and made sure that the data sets are latest and relevant to a claim
• Prepared test cases based on scenarios when an invoice pertaining to an specific claim such as weekly, monthly or quarterly basis
• Worked on the UAT test scripts and tested in each releases and various environments with the business team
• Performed testing based on the strict timeline such as daily/weekly/monthly basis which is set as per the application processing and generating data
• Performed heavy Excel and ALM reporting on a timely basis
• Timely brainstorming sessions with the QA lead, other QA and business analysts, developers and making sure each and every aspect is covered
• Reviewed Business Requirements Documents and the Technical Specification documents
• Wrote test Cases from scratch, and guided one newly hired QA tester with the steps required to kick start the project
• Tested the application with respect to a new batch release and data refreshes
• Performed regression testing as every new release took place based on the business requirements
• Tested the SiteMinder Security on four internal QA testing environments; with various configuration settings of these QA environments
• Validated the SalesForce frontend for all the correct fields as per the mapping and design document
• Reviewed the mapping document of data generation of the files by the developer for the test case design
• Created, and executed test cases on all the entities and attributes as per the designed requirements inside the project to validate the robustness of data
• Executed and validated the data in SQL Server 2012 as per the extract rules designed by the business and developer
• Performed the data validation with two initial loads and two incremental loads which comes under one cycle
• Logged defects based on the initial and incremental load testing through which the data consistency became more accurate
• Validated the Invoice Extract File generated from BillGen application and logged defects/issues based on the strategies/rules used
• Compared the data in A/R Summary File (CSV and XML format) with the invoice extract and reported back critical issues
• Worked directly with vendor developers with all kinds of application bottlenecks such as initial load, incremental daily and weekly feeds, file extracts
• Worked on Pricing, Billing Engine, AR Reports, Discounts, Run-Out strategies, etc all related to claims and billing
• Created test scenarios based on requirements and for scenarios like Open Balance, Auto Post, Auto Apply, Finalize Payments, etc.
• Prepared various workarounds for data validation in case of a critical issue with file generation by MS Dynamics

Environment: - HP ALM 12.0, Microsoft Excel, Word, Microsoft SQL Server 2008/2012, UFT (QTP), SiteMinder, EDW, MS Dynamics, XML’s, DAPTIV PPM, Citirix

Confidential, Buffalo, NY

Quality Assurance Analyst

Responsibilities:

• Performed integration testing on inbound and outbound integrations between Oracle MDM and other existing application
• Performed functional testing manually and constructed positive and negative test scenarios as per requirements
• Conducted automated test cases using QTP for Oracle Applications, Recorded and wrote test scripts and created user defined functions in scripts
• Worked on Underwriting and Actuarial and Subscriptions for the specific number of clients/customers
• Worked on SharePoint 2010 to validate the file extracts and uploads (ETL) and performed regression testing
• Executed various Load Runner scripts and performed load tests such as stress test, endurance test and capacity test
• Worked with Developers for the critical code fixes which appeared with the functionality of the application
• Maintain and improve the automation framework used by the automation team
• Followed the Requirements Traceability Matrix (RTM) to track the requirements and prepare the test cases accordingly
• Used Descriptive Programming for developing test script and Functional libraries
• Performed Regression testing using automation tool Quick Test Professional
• Upgraded the regression suite streamlining the code, and improving robustness and repeatability
• Tested extensive backend testing using SQL Queries to retrieve the data from the database and checked data integrity
• Created test cases and scenarios for Unit, Regression, black box, white box, Integration as well as Back-end and GUI testing with QTP and reported/logged the defects to QC/ALM
• Analyzed ROI and made recommendations on capital project requests at various investment levels with Six Sigma and Lean methodologies
• Developed on overall project plan and implementation schedule via Six Sigma 5S methodology through consultations with project team, management, employees and external consultants
• Understood the process flow diagrams for flow of information and report creation process prepared by other Business Analysts

Environment: - Quick Test Professional 11.0 (UFT), QC 11.0, Microsoft Excel, Visio, Oracle PL/SQL, Oracle MDM, Toad 11.6 for Oracle, TFS, QTP Automation Framework, SharePoint 2010, HP Load Runner

Confidential, Miami, FL

Systems Analyst- Quality Assurance

Responsibilities:

• Assisted in documenting Job-aids to achieve consistency among various documents and processes
• Assisted in creating functional test plan for testing the application functionality as configured by the Business Process team for various module requirement of Oracle EBS
• Prepared the summary reports of the testing efforts, defects, issues, UAT, staging issues and provided to the manager on a weekly basis
• Used Test Director to track the Test cases and Test procedures developed and their execution status
• Preparation and execution of test scripts using JMeter to perform Web Services testing
• Customized QTP Scripts using VB Script and also created complex automated scripts in QTP
• Develop fully automated and portable QTP scripts and created reusable modules for the use of other testers
• Worked on Description Objects and Description Strings for various objects for the application which lies outside the object repository
• Designing a versatile automation framework for unattended/lights out testing
• Performed parameterization of the automated test scripts in QTP to check how the application performs against multiple sets of data
• Involved in analysis of Test Plans and Test cases, detecting bugs in the system, preparing the Defect reports using QC 11.0 interacted with developers for Debugging
• Created validation plan and validated the e-signature customization for Quality Centre tool
• Coordinated the Defect Disposition process with Quality, Technology and Business teams
• Developed Testing Analysis Reports (TAR) for every Test Plan executed individually for all applications
• Reviewed and analyzed the Business Requirements documents, Functional Specification document of the core application for a better understanding
• Analyzed and studied the impact of new system implementation on existing system
• Prepared UAT Materials, including the UAT Process, UAT Test document which included step-by step process for UAT as well as all the tests that covered all requirements
• Created and executed Load Runner scripts and reported the results to QA Manager
• Involved in writing Test Cases, procedures, reports and approval of software release
• Created test scenarios for Unit, Regression, Integration, black box, white box, Back-end, GUI and Black box testing
• Wrote SQL statements to extract data from the Tables

Environment: - Microsoft Excel, Visio, Oracle PL/SQL, HP Quality Center 9.0, QTP 8.2 (UFT), Oracle EBS Ver. R12, QTP Automation Framework, SharePoint, Load Runner

Confidential, Brisbane CA

Analyst- Quality Assurance

Responsibilities:

• Conducted manual testing using the Standards, guidelines and structured methodology in testing the application
• Involved in requirements analysis, testing, validation and ongoing support of the POS Suite
• Worked on validation (backend) of new coming Offers, discounts, savings etc and directly on the Servers, POS terminals (POS frontend simulator) with systemsecurity requirements along with ERP integration
• Documenting and executing Test plans, Test cases and Test scripts based on baseline requirements
• Tested monthly MS Security Patches, various smaller projects and several major releases ofPOS code for the parks and resorts
• Performed End-to-End testing manually and was associated with User Acceptance Testing
• Analyzed and documented Business Requirements and detail design of the software for a thorough understanding of the business prepared by Business Analysts
• Created changes in the objects, in the tested application’s GUI and in the testing environment using QTP
• Created Development Requirements, Technical Design, Test Plans, Traceability Matrix, Unit/Integration/ System Test cases and Use cases to explain the systems interaction with the users
• Documented business workflows textually as well as in UML diagrams (Use Case Diagrams)
• UAT Test Case Review and responsible for training plan, validation review and training material creation
• Review Change Control for significant scope changes & summarize for handoff of Benefits Verification Plan.

Environment: MS Excel, MS Word, MS PowerPoint, MS VISIO, UML, Load Runner, Oracle 9i,Oracle 11g Release 2, TFS, QTP (UFT), HP ALM, SharePoint, Vendor POS Suite System

Confidential

Business/Quality Assurance Analyst

Responsibilities:

• Assisted execution of test data and test cases
• Reviewed Business Requirements Documents and the Technical Specification documents
• Identified and Documented functional requirements and mapped them to individual test case requirements
• Managed and executed test cases and logged defects in defect tracking tool
• Documented test cases corresponding to business rules and other operating conditions
• Analyzed user requirements, attended Change Request meetings to document changes and implemented test procedures to test changes
• Wrote test plans, with detailed testing scope, test strategy and hi-level test requirements
• Executed SQL queries (Select statements) using TOAD for data validation
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using rational tools
• Involved in writing Test Cases, procedures, reports and approval of software release
• Worked on IBM Rational Rose for testing various applications
• Created test scenarios for Unit, Regression, Integration as well as Back-end, GUI and Black/White box testing
• Involved in analysis of Test Plans and Test cases, detecting bugs in the system, preparing the Defect reports using QC interacted with developers for Debugging

Environment: MS Excel, MS Word, MS PowerPoint, MS VISIO, SAP ERP 6.0, SAP Production, Oracle 9i/11g, Toad 11.6 for Oracle, QC 9.0, QTP

Confidential

Quality Assurance Intern

Responsibilities:

• Familiar with automation test tools for performance testing and execute those tests accordingly
• Assisted with workflow mapping for downstream processing of required data elements
• Updated existing test plans as part of regression testing efforts
• Worked directly with the technical writing team giving feedback to any updates needed to documentation prior to client delivery
• Provided daily status of issues and progress during testing of applications

Environment: MS Excel, MS Word, MS PowerPoint, MS VISIO, SAP ERP 6.0, SAP Production, Oracle 9i/11g, Toad 11.6 for Oracle