SUMMARY

• Over 15 years of QA experience in all phases of QA life cycle, including Project Planning, requirements gathering, risk analysis, scheduling, testing, defect tracking, management and reporting.
• Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression
• Liaise with developers, business analysts, and user representatives in application design and document reviews.
• Experience in Testing Methodology, Test Plan Formulations, Test Case analysis and design, Test Script development and Test Coverage.
• Excellent knowledge and experience with industry standard methodologies like Software Development Life Cycle (SDLC), STLC, AGILE/SCRUM, Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), CMM (Capability Maturity Models) and Rational Tools used during various phases of RUP.
• Developed use cases, user interface & requirement specification documents.
• Expertise in scripting using Vugen for SAP (Web), Web (HTTP/HTTPS), Citrix, and Seibel (Web) applications.
• Functional/GUI/Regression automation using BPT, Quick Test Pro, Winrunner, TD and Quality Center
• Experience in Unit Testing, Integration Testing, System Testing, Load Testing, Performance Testing, Functional Testing, Regression Testing, Smoke Testing, Database testing, Security Testing, Network Testing, User Acceptance testing and End - End Testing.
• Expertise in Defect tracking and change management using tools like ClearQuest, Test Director, QC & PVCS.
• Analytical, Detail-oriented, multi-faceted with strong organizational abilities and excellent communication & leadership skills to match.
• Expert in documentation using MS Office tools (SharePoint, Word, Excel, PPT, Project, Visio, Access)

TECHNICAL SKILLS

TOOLS: HP ALM, QTP, BPT and VuGen Performance Center 8.1, 9.5, ALM 11/12, HP Sprinter, HP Service Test, HP QM, LiveCompare, Site Scope, Packet Grabber and WorkSoft:

OPERATING SYSTEMS: DOS, Linux, UNIX (Sun, AIX, HP), MVS, AS/400, Windows 98/00/XP//N

LANGUAGES: C, C++, VC++, Java 2.0, COLDFUSION, COBOL, RPG/400JCL, SQA BASIC, and TSL

GUI: Developer/2000, Visual Basic 5.0/6.0, VBA

ERP: SAP R/3, ECC6 (MM, OTC, FI/CO, PS, HR/HCM), SRM, MDM and BW

DATABASE: Oracle 7/8i/9.0, SQL Server, Sybase, DB2 and MS-Access.

INTERNET TECH: HTML, XML, Java Script, VBScript, ASP, JSP Java Beans, EJB, RMICORBA, MQ-Series, FTP, Perl, TCP/IP, J2EE environment

WEB SERVERS: Java Web, BEA Web Logic, IBM Web sphere, IIS

PROFESSIONAL EXPERIENCE

Confidential

IT QA ART (Automation Regression Testing) Service Line Lead

Responsibilities:

• Works with Project Managers and the Run vendor to provide automated testing services (ART request validation, scope identification, Proof of concept, ART effort estimation and in some cases script development, and scripts executions.)
• Work closely with the Confidential Test manager to manage the Automated Testing Services vendor (~25 - 40 resources)
• Identify activities, required skills, and estimates for testing work plans that cover all phases of the testing lifecycle including test strategy, test preparation, test data management, test planning, test execution, and metrics tracking
• Update the Vendor to ensure appropriate staffing strategies for the Automated Testing resources based on available demand information
• Monitor if SI meets quality, budget/price and delivery metrics and SLAs
• Ensure confidentiality of sensitive and proprietary information; adhere to company security policies.
• Develop risk mitigation plans and support issue resolution.
• Design, build, and implement effective test processes to meet quality goals set by the IT Quality Assurance organization.
• Assist Vendor in project coordination, issue management, reviewing results, Quality assurance and audit
• Ensuring appropriate time booking in Project Server for ART Service Line cross charging.
• Provide mentoring and coaching to the ~25-40 vendor resources for Automated Testing services to support flexible staffing geographically dispersed across multiple locations
• Knowledge of software delivery methodologies and Deep troubleshooting and problem solving skills
• Provides estimating services for 10% (+/- 10%) of the ~$140M scope
• Forecast Demand and Control Demand and Supply process, Resourcing (ramp up and down)
• Create Release Orders and work with IP team on eRequisits thru iNeed System
• Conduct Vender Weekly Meeting, Operations and T2 calls
• Monitor Project/Programs deliveries and Review Monthly Dashboards
• Monitor, Review and Approve Billing/PAF/RoRs/Cross charging in conjunction with PMO team

Confidential, Warrenville, IL

Sr. QA Functional \ Performance Test Lead

Responsibilities:

• First point of contact during first steps of engagement with new project teams to explain ART processes, pre-requisites, ways of working and PoC
• Define ART Approach document, Activity plan, RACI
• Filling in the request forms with the support teams and project teams
• Reviewing input data of ART estimates
• Reviewing automated test scripts and components
• Providing recommendation to Confidential SLL for test scripts & components sign off
• Providing application support to ART Testers & functional consultants
• Work closely with functional, development, and operational resources to help remove obstacles enabling adherence to the project schedule for test planning, test preparation, test execution and reporting.
• May conduct testing impact assessments for project change requests.
• Enforce test phase entrance and exit criteria
• Defects analysis and Coordination with projects & support teams for defects resolution
• Involved in testing functionality of SAP (OTC, HR/HCM, FI/CO, and MM), BW, SRM, MAXIMO and MDM applications
• Involved in Regression, portal, security, interface, Network testing and data loads
• Retesting defects, Evaluated and tested any new Functionality or changes to be industry compliant and made sure they follow company guidelines
• Involved in regression testing to test the defects fixed and see that the newly added features didn’t affect the existing functionality
• Involved in resolving the defects along with project teams in order to make them reproduce the issues and fix them based on the required functionality.
• Created Functional/GUI/Regression automation scripts by using BPT, Quick Test Pro and Quality Center
• Used Quality Center as the Management tool for creating, storing and executing test scripts, logging and tracking defects.
• Adherence to ART processes, standards and naming conventions
• Updating the Knowledge Management System after each project & quarterly release
• Coordinate and manage with project regarding test planning and execution analyze performance test requirements prepare performance test scripts
• Gather data requirement and define data model
• Collect the required data and identify potential and key transaction for load test
• Notify to project team data validity and issues thru ClearQuest or QC or email
• Plan the preparation and execution of testing activities
• Track status against internal metrics validate the established test environments
• Update testing methodology from phase to phase based on lessons learned
• Coordinate with required resources (system administrators, developers and project manager) to support the readiness and execution phases of testing
• Created and implemented consistent and reusable scripts in VUgen
• Build the scenario as per test plan and test requirements
• Identify and setup monitor profile key parameters in LoadRunner/PC Controller
• Identified potential issues and OS issues
• Monitor load balance and users counts thru R3 transactions or respective application DB
• Coordinate with BASIS/Application DB team to identify potential issue and logs during load test validated the database and SAP performance tuning settings generate the analysis report as per project team requirement explain potential issue with bottlenecks during performance testing re-execute test scenarios after server tune-up comparison reports generation for baseline vs after tune-up testing
• Participate in the “Go/No Go” decision for the completion of testing phases

Environment: SAP ECC6 (HR/HCM, OTC, FICO, MM BW, BO, PORTAL,Maximo), QTP, BPT, VuGen, SiteScope, Willy, Mobile, Clear quest, Microsoft office, Visual Basic (VB), Java, SQL server, Oracle, Windows 2000 and UNIX. J2EE, stead 1.2, iplanet server, XML Clear quest, Microsoft office, SQL server, Oracle9.0i, Sun Solaris and UNIX, Citrix, Windows server 2000, 4 Citrix boxes -3066MHz,3.7GB RAM, SAP Portal (SRM), Web (HTTP/HTML), Siebel.7, eOil, Gas& Chemicals 7.5, Documentum, McLaren, AutoCAD, SharePoint (MOSS), ASP.net.

Confidential, CT

QA Tester

Responsibilities:

• Managed requirements using Test Director.
• Identified and associated each Business Process for Transactions.
• Tested the flow of Business Process.
• Involved in testing the integration of different applications.
• Identified the Integration between the modules and within the modules and developed test scenarios.
• Developed Test Plans, Test Cases and Test Scripts in Test Director (Test Plan Manager).
• Automated Reusable functionality using Win Runner and Quick Test Pro.
• When automating we inserted various checkpoints like GUI, Bitmap, database and Text.
• Generated scripts in Quick Test Pro.
• Created Automated Test Scripts for Business scenarios in QTP 7.3 and QTP 6.5
• Conducted System Performance and System Testing based on the Transactions.
• Conducted Data Driven Test in Win Runner by pumping various sets of data.
• Created Traceability between Requirements and Test Cases in Test Director.
• Involved in bulk upload of data using LSMW.
• Maintained Test logs, Test Suites and Reports in Test Director.
• Tracked defects in Test Director.
• Worked extensively with Unix Shell Scripts.
• Participated in regular project status meetings related to testing

Environment: Mercury Tools 7.X (Win Runner, Load Runner, Quick Test Pro, Test Director, Oracle, SQL Server, CATT, LSMW, UNIX shell Scripts, Windows NT/00.

Confidential

Tester

Responsibilities:

• Involved in writing Test Plans, Test Cases and Test Scripts.
• Worked with batch jobs and validated the reports.
• Worked with SPUFI and QMF to test the DB2 database and File-aid to work with files.
• Participated in System, Regression and Acceptance Testing.
• Worked with all levels of management and resolved the issues found.

Environment: IBM 3090, MVS, VS COBOL II, CICS, DB2, JCL, SPUFI, File-Aid and VSAM.