SUMMARY

• Over 7+ years of experience of setting up, Test Infrastructure Development, Test Strategy Development, Test Planning, Test Design, Test Automation, Test Execution, defect reporting, test status reporting, test closure activities, risk management.
• Implemented and performed all testing activities in all phases of Software Development Life Cycle (SDLC).
• Well - versed with agile concepts. Provided support on estimation of Tshirt sizing of the scrum.
• Performed various task included constructing & executing detailed test plans and test cases, Test Scenarios, Scheduling of test cycles.
• Performed all types Black Box testing activities like Smoke, GUI, Functional, Regression, Ad-Hoc, Integration, System, User Acceptance, Database, and Performance Testing.
• Provided support on Tshirt sizing of Scrum.
• Prepared Test Plans, High level Scenarios, and Test Cases from use cases and requirement documents.
• Prepared comprehensive and detailed Status, Defect and Test Summary reports and updated requirement traceability matrices.
• Escalation of problems & issues related to test environment with support team.
• Proficient with Quality Management tools like Quality Center, TFS, JIRA (Bug Tracking Tool) and clear quest.
• Executed automated test cases using automation tools like QTP (Quick Test Professional) and Selenium for automated regression testing.
• Proficient in SQL DLM Queries.
• Motivated self-starter with strong interpersonal, communication and writing skills.
• Strong aptitude to learn new technologies and ability to work in a fast-paced environment.

TECHNICAL SKILLS

Programming Languages: SQL, PL/SQL, VB Script, C, C++, XML. Java

Software Programs/Operating Systems: MS Word, Excel, Windows NT/2000/XP, QTP, Quality Center, TFS, SOAP UI, COBOL, JIRA, Main Frame Express (MFE)

Database: MS SQL Server, Oracle

Environment: ASP.NET, MS SQL Server 08, Web Service, SOA, Mobile Emulator

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr. QA Test Engineer

Environment: TIBCO 8.1, Gems UI 5.1, Oracle 11g, DB2, SVN, Windows /7, Windows 2003 server, MS Word 2013, MS Excel 2013, MS Power Point 2013, HP ALM, TOAD, SQL Developer

Responsibilities:

• Conducted Automation/manual testing using the Standards, guidelines and structured methodology in testing the application. Analyzing Business Requirement/Features and preparing the Test conditions in HP Quality Center.
• Maintained Test Cases in Quality Center (ALM), Created requirement traceability using Quality Center (ALM)
• Performed smoke testing, regression testing, and applying automation testing to improve the delivery of the team
• Designed test plans, scenarios, scripts and procedures based on business requirement and/or functional specification
• Create and execute test cases for manual testing
• Documented software defects, and report defects to developers and project managers
• Been part of plan test schedules or strategies in accordance with project scope or delivery dates
• Requirements, Test Plans, Design Test Cases and Test Data
• Maintained Test Cases in Quality Center (ALM), Created requirement traceability using Quality Center (ALM)
• Automation of test cases using Selenium Web driver, TestNG, Page object Model(POM)
• Implemented Selenium Grid to run Regression Tests on multiple platforms and browsers in parallel.
• Used Selenium WebDriver for testing various web applications.
• Performed smoke, system, integration, end to end and regression testing using manual testing techniques.
• Used selenium automation testing for regression testing.
• Performed functional testing for each sprint using Selenium WebDriver.
• Performed cross browser functional testing using Selenium Grid.
• Designed test plans, scenarios, scripts and procedures based on business requirement and/or functional specification
• Create and execute test cases for manual testing
• Documented software defects, and report defects to developers and project managers
• Involve in development of Test plan, test cases based on functional requirements, technical specification and use cases
• Use Quality Center to organize and manage all phases of the software testing process, including planning and executing tests, and tracking defects
• Used TOAD Database Testing Tool, for SQL query
• Extensively used SQL to verify and validate the data loaded
• Submitted weekly bug or issue report updates to the Project Manager in the form of the QA Error Log

Confidential, Bloomington, IL

Lead QA Analyst

Environment: Oracle 11i, Java, SQL, Microsoft virtual PC 2007, Agile. MS Visio, Cisco, Exony, Verint.

Responsibilities:

• Creating test plan document based on functional requirements.
• Testing of Call Flows, Call Pattern, Voice Processes, and Voice Quality for Customer centers and agent offices.
• Testing of Call logs, call paths using reporting tool Exony.
• Testing of Voice Quality and Representatives voice responses of call center executives of Customer centers.
• Testing of voice over IP/VOIP process under different setups/Environments.
• Written Test Cases after analyzing the Business Requirement Documents and Design Documents in Quality Center
• Involved in maintaining Test Matrix and Tractability Matrix.
• Involved in Back End testing using SQL queries.
• Analyzed Result using Log Viewer.
• Creating and tracking bugs using bug tracking tool JIRA/Test Link.
• Escalating issues in Daily Triage.
• Reviewing issues to prioritize in weekly prioritization meeting.
• Preparing weekly status update report.

Confidential, Rollinmeadows,IL

QA Tester

Environment: ASP.NET, VB.NET, MS SQL Server 08, Web Service, Mobile Emulator, QTP 8.2 to 9.2, Microsoft virtual PC 2007, VBScript, Mercury Quality Center 9.2, Agile, XML, SOAP UI.

Responsibilities:

• Participated in requirements walkthrough and detailed design discussion.
• Developed test case suite and generated test data.
• Used agile methodology to increase productivity and reduce testing life cycle iterations.
• Performed end to end functional testing and integration testing.
• Involved in Back end testing for validate the back end data and compare the front end data and executed SQL queries.
• Used Quick Test Professional (QTP) to run the Regression Cycle of the application.
• Created and maintained QA deliverables for the stake holders and management.
• Created How-To guides for New and existing QA procedures
• Customized defect tracking tool to cater various reporting need.
• Performed Functional testing, Integration testing, Regression testing and End to End testing.
• Performed Smoke testing in Production environment when new code is released to Production.
• Moderated Daily Defect Review meetings with Development Team to review the defects raised by QA team and status of the existing / open defects.

Confidential, Charlotte, NC

Quality Assurance Analyst

Environment: Oracle 11i, Java, SQL, PL/SQL, Quick Test Professional 10, Quality Center 10

Responsibilities:

• Involved in full SDLC, requirement gathering, identify business process requirements, Planning, Design, Implementation, test plan development, functional testing, and support.
• Involved in arriving at the Test Estimates, Test Planning and Strategic planning of Test Execution.
• Analyzing the component’s functional requirements and writing Functional level Test cases
• Wrote Test cases / Scenarios for Positive and Negative flows.
• Prepared Requirements Traceability Matrix for various phases of the project. Attended test case walk through sessions.
• Performed Sanity testing as soon as the code was deployed on the server to eliminate the possibility of show stoppers like screen freezes and ensure that the basic functionality is working fine.
• Extensively tested Defect fixes and made sure new defects were not introduced.
• Reviewing the testing-related work of peers and providing them with appropriate feedback.
• Logged discrepancies in Quality center and sought resolution by coordinating with the development team.
• Developed Test Summary reports. Reported the bugs and sent email notifications to the developers using QC.
• Wrote and executed software System test plans and Test cases. These scripts were developed after reviewing the Technical Specification Document.
• Performed Functionality testing and End-to-end testing of the User Module to ensure that the Add and Update functionality works fine.
• Extensively tested Negative flows to ensure that the application behaved as expected.
• Involved in Defect Reporting and Defect Tracking using Quality Center.
• Involved in preparing the daily Status Report.
• Expertise in Using HP Quality Center for maintaining the Requirements, Test Plan (Test Cases), Test Lab and Defects.
• Compile and generate the reports and provide an analysis on the defects metrics Support the overall application in Development / Test / UAT environments. Testing the system after new enhancements rolled out into production.

Confidential, Cincinnati, OH

Quality Assurance Analyst

Environment: Windows 2000 Server, NET (C#), SQL Server 2000/2005

Responsibilities:

• Involved in the project from requirements gathering phase. Worked with Business Analysts and Developers to understand the System
• Reviewed Business Requirement Documents and Technical Specification documents.
• Developed test plan for testing the application after analyzing system specification document
• Developed and documented Standard Testing Procedures for both manual and automated testing.
• Test cases were developed from the requirements gathered through Design document / Use Cases provided by the Business Users.
• Executed test cases and verified actual results against expected results.
• Performed Manual Testing prior to Automated Testing of the Application.
• Performed Functional, GUI and Regression testing of the web-based application.
• Involved in creating scripts using C++ and VB Scripts.
• Helped development team in coding using C++.