SUMMARY

• Over 8 Years of diverse experience in Information Technology with emphasis on Quality Assurance, Analysis and Testing in Client/Server and Web based Applications. Proficient in manual and automation testing.
• Experience in Rational tools, IBM Payments Director (IPD), Mainframe, Windows and UNIX Environments.
• Expertise in Software Development Life Cycle (SDLC), Software Testing Life cycle, Methodologies and Test processes.
• Good testing skills such as developing and executing Test plan, Test Scenarios and Test Scripts, and conducting QA reviews and document QA activities.
• Experience working with diverse industries such as Banking, Retail, Telecom, and Insurance.
• Experienced in Testing Life Cycle (TLC) - phases include Risk analysis, Planning process, Test Design, Defect tracking & management, and Test Reporting.
• Good knowledge in Analyzing Requirement Document and preparing Traceability matrix.
• Good experience in Automated testing Tools (QTP, Win Runner, LoadRunner, Quality Center) and Rational Tools like Rational Clear Quest and Rational Clear Case, Rational Functional Tester, IBM Manual Tester, IBM Performance Tester and IBM Rational Jazz.
• Good knowledge of creating automated test scripts using VB Script and TSL.
• Experienced in various types of testing like, Functional test, Integration test, Black box, White box, System test, User Acceptance test, Regression test, and Performance testing.
• Extensive experience in Defect tracking tools like Quality Center and Rational Clear Quest.
• Proficient in GUI testing of Web based Applications.
• Good experience in back end testing of Oracle & SQL Server databases to check the Integrity of data.
• Experience in CMM Process model, Rational Unified Process (RUP) methodologies and Unified Modeling Language (UML).
• Experienced working on Agile team environments.
• Analyzing the Defects and Interacting with Developers and team members in fixing the Defects.
• Proven ability to support multiple projects under tight deadlines often with competing priorities and complexities.
• Excellent oral and written communication skills and strong analytical and problem solving skills.
• Self-motivator and adapts quickly to new environments.

TECHNICAL SKILLS

Operating Systems: UNIX, Mainframes, Windows 7, Windows XP, Windows 2000, Windows 98/NT

Testing Tools: Win Runner, QTP, Load Runner, Rational Test Manager, Performance Studio, QA Run, QA Director, CARS, and QA Hyper station

Defect Tracking: Test Director, Quality Center, Rational Clear Quest, Rational Robot and PVCS

Languages: Visual Basic, ASP, MS Visual Studio, JAVA, C++, AS/400, SQL, PL/SQL, (T-SQL)

Web Technologies: HTML, XML, JSP, ASP. Net, VB. Net, SOAP, SMTP, SOA, and IISWeb services, and Web Logic

Siebel Technologies: Siebel eCommunication, Siebel Call Center, Siebel Sales, and Field serviceScripting Languages Testing Script Language (TSL) and VB Script, TSO, ISPF

RDBMS: Oracle 7.X/8i/9i, Toad, SQL Server 7.0/2000 Teradata, DB2/400 and MS-Access

Process Methodologies: Rational Unified Process (RUP), Unified Modeling Language (UML)And CMM (Capability Maturity Model)

Others: Configuration Management, MS Office (Word, Excel, Power Point, Excel macros, and MS Visio), HIPAA knowledge

Version Controls: Rational Clear Case, CVS and Visual Source Safe

PROFESSIONAL EXPERIENCE

Confidential, Albany, NY

Lead QA Analyst

Responsibilities:

• Performed Manual and Automated testing (Rational Functional Tester) in Development and Evaluation environments for two releases.
• Logged Defects in ClearQuest.
• Used ClearCase for Software configuration management.
• Performed Functional and Regression testing.
• Prepared Release Notes for each release.
• Prepared Test Scripts and Software Requirements Specification.
• Gave live demo of each release features to users.

Confidential, St. Paul, MN

Lead QA Analyst

Responsibilities:

• Performed software application testing in multiple IPD (IBM Payments Director) systems to identify defects in coding, documentation, and procedures to communicate them to developers and business line personnel.
• Involved in different phases of SDLC.
• Prepared comprehensive Test Plan for the application.
• Performed Functional, System, Regression and Performance Testing.
• Prepared testing sign-off reports, weekly test reports, monthly Testing and Release schedule.
• I worked on different channels such as FED, Corr Bank, Viewpointe, SVPCO, DCC, DCL and many others.
• I was involved in scheduling and attending weekly walkthrough meetings.
• Scheduled daily Defect meeting with in our team and weekly meetings with developers to analyze the current and existing defect status and its severity.
• Created test files using iTools X9.37 Test File generator for software testing.
• Performed site-to-site testing through VIEX and CPCS to validate system connectivity.
• Assisted with ongoing Performance, Reliability and Load testing of IPD to achieve through-put standards.
• Worked with clients and business line to receive X9 files for testing.
• Performed Image Quality and Image Integrity Analysis on incoming client files.
• Using Mainframe TSO/ISPF and SAR, I validated all extracts and reports data loaded from IPD to the mainframe through Connect:Direct.
• Performed ICRE and MICRE tasks and ran all daily reports in IPD and verified in Mainframe.
• Used Quality Center on daily basis to create requirements, written and executed test cases.
• Used IBM Rational Clear Quest to create, report, and monitor defects for the project.
• Performed special reports requested by the clients using IPD and Mainframe writing SQL queries.
• Used QTP for functional and regression testing of the application and Executed test cases.
• Called QTP from VB and executed QTP scripts remotely from VB.
• Applied synchronization points and checkpoints wherever required.
• Imported and exported data from and to Excel to and from QTP and QC.
• Involved in developing Test Incident reports/Test Metrics, Entry and Exit criteria and Sign off reports.

Environment: Windows 7, Mainframe, IBM Rational JAZZ, IBM Rational Clear Quest, HP Quality Center, MS Visual Studio, MS Office, ERP Applications, LoadRunner.

Confidential, Plymouth, MN

Sr. QA Analyst

Responsibilities:

• Analyzed Requirement documents and Functional specifications to prepare Test plan
• Evaluating the Reports that are developed in Actuate Reporting tool
• Performed validation and verification of Test results using Excel macros
• Developed SQL queries to Validate and verify the Report transactions
• Involved in Schedule and run the Reports, validate the Data and testing multiple languages And Currencies
• Involved in entire testing of UI and functionality of PMC Web based application
• Performed Backend test using SQL queries to verify the Integrity of the Database
• Developed and executed the Regression scenarios for PMC application
• Involved in Reproducing and debugging Issues, analyzing test reports and file appropriate Bugs
• Written Sql queries to compare Test and Pre-prod data tables with production data tables
• Responsible for all assigned tasks and project related assignments delivering on time
• Coordinated QA activities and make sure to follow QA testing process
• Used IDrequest web based inline request tracking tool (Bugzilla) for Bug reporting and tracking
• Involved in regression testing of Client-Server application
• Responsible for communicating Issues, status, and concerns with QA lead
• Participated in team meetings to discuss and retesting fixed bugs
• Responsible for Tracking and reviewing the defects using IDrequest bug tracking tool

Environment: Oracle, SQL Server, IBM Rational Tools, IDrequest (Bugzilla), Rapid Sql, Toad, Excel macros, Actuate Reporting tool, ASP.NET, MS Office, and Windows 2000.

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Involved in Manual Testing of the front-end application developed in Java.
• Testing front end application with backend HOGAN database
• Responsible for generating batch reports for auditing purpose. Verifying Import, Export of Funds transfer files, validating data from the backend system
• Created test data for Image exchange project, used desktop scanner to create Image check files.
• Responsible for validating and verifying the Image data.
• Tested data transfer from Image exchange application to Main Frame Check processing system.
• Validation Pocket drops, accounts numbers. Record ID and sort type to identify incoming work
• Performed Cash letter functions, Created cash letters to FED Reserve.
• Validating SAR reports and verifying report content.
• Experienced with Viewpointe and SVPCo transmission.
• Responsible for Account settings and Authorization for Company’s Confidential User level and customer level. Validation of account limits and Cutoff times for wire transfers
• Performing validation and supporting code deployment on all servers in Test and Production.
• Testing application in all environments (IT,UAT, Pre-prod)
• Involved in the preparation of test data. Preparing base line testing
• Preparing test plan new release.
• Performed Database Testing (ETL)
• Performed Defect Reporting and Tracking through the entire Defect Life Cycle using Clear Quest and Quality Center.
• Performed Black Box Testing (Functional Testing & Regression Testing) Manual and Automation
• Performed an in-depth regression testing

Environment: Quality Center (Test Director), DB2, IBM Rational Tools, Windows NT/98/2000/XP, Clear Quest, MS Visual Studio, MS Office, ERP Applications, and Windows NT/2000

Confidential, Duluth, GA

Sr. QA Analyst

Responsibilities:

• Involved in system requirement analysis phase to ensure requirements adequately cover users prospective and are testable
• Developed the Test Plan and high level scenarios by understanding user requirements
• Involved in writing automated test scripts using QTP to support regression testing and functionality of the application
• Derived and wrote functional test cases embodying the business logic from the Use Cases
• Performed system testing and interacted with developers to understand the business requirements and enhance the test scripts
• Involved in working with an Agile team
• Developed SQL queries to perform Backend testing and to validate transactions
• Supported configuring Testing environment and scheduling QA activities
• Performed validation and verification of test results and used Excel macros to verify SQL query results
• Developed test scripts in QTP for backend testing of the application
• Interacted with Development team to point out Bugs and retest fixed Bugs
• Used Quality Center for bug reporting and Bug tracking
• Used Rational Clear Case Version Control for the project

Environment: QTP, Test Director/Quality Center, SQL Server, Oracle, PL/SQL, CARS, VB .NET, VB ScriptUNIX, Mainframes (IMS), Excel macros, IBM Rational Tools, and Windows 2000

Confidential, Hartford, CT

QA Analyst / QA Coordinator

Responsibilities:

• Responsible for providing the Testing Effort estimates and provided the timely feedback on progress of the Testing activity
• Involved in reviewing the requirements and gathering the requirements
• Responsible for managing QA Resources and reporting to Management
• Prepared Test Plan, Scenarios and supporting the testing procedures
• Modified automation test scripts based on functional requirements and design documents
• Involved in different phases of testing basically the business Functionality Testing, Unit Testing, Integration, Performance, UAT, and Negative Testing
• Verified and validated premiums of Insurance Policies and verified the I-log Rules engine
• Conducted backend Test using SQL queries to verify the Integrity of the Database
• Prepared detailed Test cases by understanding the business logic and user requirements
• Developed and executed test scripts using QTP for Regression testing of the application
• Lead and Co-coordinated the Defect Management Process during Test execution using Test Director
• Coordinated with Business analysts & Developers for Defect analysis
• Acquired and shared application Functional knowledge with the Offshore team
• Participated in QA status meetings and project meetings
• Responsible for documenting the reviews and QA activities
• Responsible for Tracking and reviewing the defects using Test Director

Environment: QTP, LoadRunner, IBM Rational Tools, JAVA, HTML, XML, PL/SQL, SQL Server, Oracle, Excel, TOAD, COBOL, JCL, DB2, MS Visual Studio, Live link (Workflow management Tool) and Windows NT/2K

Confidential, New Jersey

QA Analyst

Responsibilities:

• Actively participated in System testing, Integration testing and coordinated UAT
• Created Test Automation Scripts for Regression and Functional tests
• Tested Third party integration with Siebel products and created technical documents
• Performed testing the scripts for Bill creation process
• Involved in testing Web pages developed using JSP, Servlets, HTML and Java Script
• Generated the execution results and sent it across to the team, by way of gathering and analyzing the Test Metrics for the purpose of reporting
• Prepared detailed Test cases by understanding the business logic and user requirements
• Validated tests by crosschecking data in backend on Oracle using SQL Queries
• Coordinated with Business Analysts, System Analysts & Developers for defect analysis
• Performed manual testing over multiple releases
• Co-coordinated the Defect Management Process during Test execution using Test Director
• Involved in Backend testing
• Used Test manager for managing all Testing activities and for reporting
• Responsible for creating Defects in Clear Quest and track and close the defects after fixes

Environment:, Win Runner, Test Director, Rational Clear Quest, Test manager, Load Runner, IBM Rational Tools, Siebel Communication, Siebel 7 eChannel (PRM), XML, DB2, Unix, JAVA, Mainframe, Web logic, Win 2000/NT/XP.