SUMMARY

• Around 7 years of experience in Information Technology including various phases of SDLC such as Software Testing and Requirement Analysis
• Experience in Software Quality Engineering to assess and evaluate the reliability, efficiency and maintainability of the software products.
• Experience in testing Web - based/ PC-based and Client-Server applications on different environments.
• Expert level in writing Complex SQL and PLSQL scripts in performing Backend testing on various databases.
• Extensive knowledge of UNIX commands to perform Backend testing on UNIX servers.
• Expertise in defining, creating, documenting, verifying and executing test cases and work with development team to resolve product issues, create Test plan and perform Smoke testing, UI Automation testing, UNIT testing, API testing, Functional testing, Integration testing, Regression testing, Performance testing, Stress testing, User Acceptance testing (UAT).
• Defect/test plan/test case/Traceability Matrix management by using HP Quality Centers.
• Expertise in preparing the Documentations and Presentations for providing a backend process understanding to the high level management.
• Experienced and very well skilled in working under various models, architectures and life cycle models like Waterfall model, Agile environment, RAD, SOA, Spiral model, Rational Unified Process (RUP) and SOA.
• Proven communication, Presentation skills and Leadership Qualities.
• Acquired immense domain knowledge in Financial, Banking, Global Information Systems, and Telecommunications.
• Experienced in coordinating between Onsite and Offsite teams and mentoring the Offsite team about the strategies to test the products.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro 10.0.2 (QTP), WinRunner 7.x/8.x, Test Director, HP Quality Center 10.0.2, SilkTest, Rational Administrator, Rational RequisitePro, Rational Test Manger, Rational Robot

Defect Tracking: PVCS, Rational Clear Quest, Quality Center 9.0, Bugzilla 3.x

Languages: C, C++, SQL, UNIX Shell Scripting, JAVA

Databases: IBM DB2, Oracle 9i,11i, SQL Server, MS Access

Mainframe Languages: COBOL, AS/400, JCL, VSAM, CICS, EAZYTRIEVE, REXX, FOCUS and ASSEMBLER

Web Technologies: HTML, XML Spy, Java Script, VBScript, JSP, ILOG

Web Servers: Tomcat 3.3, Apache 1.3, IIS 5.0, Web Application Server 5.0,6.0

Operating Systems: MSDOS, Windows 95/2000/NT/XP/Vista, IBM Mainframe, UNIX, AIX

Other Packages: MS Front Page, MS Office 2010

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Sr. Software QA Analyst/Tester

Responsibilities:

• Work closely with business (Broadridge Financial) in gathering requirements and contact for any further questions before finalizing the requirements.
• The complete end to end development life cycle is being automated by developing shell scripts and java scripts.
• Java fixtures were developed in Fitnesse tool (open source) in order to accommodate automation apart from automation using shell scripts.
• Responsible to design autosys scripts and schedule jobs to automate the test procedures to perform testing activities in efficient manner.
• Performed data validation while comparing the data flow process between Confidential and Broadridge systems.
• Provided support to perform validation on the existing systems during Web Logic upgrade.
• Responsible to develop complex SQL queries using Aqua Studio tool interacting with both Sybase and SQL Server 2005.
• Responsible for attending team meetings and report the status accordingly.
• Extensive communication with developers in order to report the defects.
• Responsible to call for stand up meetings with developers, business analysts and respective managers for any escalation of critical issues.
• Extensively worked on UNIX environment to create/edit the shell scripts or Autosys scripts developed to perform validation on the system.

Environment: HP QTP 11.x, HP ALM 11.x (Quality Center or Test Director), UNIX - Sun Solaris 5.8, SWIFT, OTIS-II, Avada Infrared 360, MQ Series, Weblogic 10.3.5, Java 1.6.x, Autosys R11, Sybase 15.0.2, CA-Work Load Control Center, SQL Server 2005, IR360, Websphere MQ

Confidential, Mettawa, IL

Sr. Software QA Analyst/Tester

Responsibilities:

• Manage the testing of assigned projects to ensure comprehensive, timely and high quality outcomes of assigned projects.
• Remain current on technical and professional developments affecting area of responsibility.
• Identify and engage all key stakeholders, contributors and business and technical resources that must participate in a projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Produce executive reports on assigned project to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievements or misses.
• Facilitate regular project meetings and follows up with team members as required to focus on business and operational issues or technical issues. Document, assign and monitor all projects issues to ensure clearance with minimal impact to project progress.
• Provide regular feedback to management of project team performance.
• Create project plans using tools that facilitate task listing, assignments, tracking and modification to ensure business requirements are completely satisfied, on time and within budget.
• Ensure compliance, operational risk controls in accordance with Confidential or regulatory standards and policies and optimize relations with regulators by addressing any issues. Promote an environment that supports diversity and reflects the Confidential brand.
• Maintain Confidential internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Complete other responsibilities, as assigned.

Environment: Quick Test Professional 10.0.2, Mercury Quality Center 10.0.2 (Test Director), Load Runner 8.2, Test Director 8.0, HTML, SQL, FTP, J2EE, JAVA2.0, Windows XP,T-SQL, Tcl/Tk, TOAD, Oracle 11i, XML-Spy, VB Script, JACL, Ruby, Rails, Python, Selenium, SQL Server, Unix, AIX, HTTP, XML, Web Services, XSLT, TML, Visual Studio, Microsoft Office 2010, UNIX.

Confidential

Salesforce QA Lead

Responsibilities:

• Responsible for bug free delivery of particular module of SFDC application
• Responsible to perform and lead others perform Functional Testing, Regression Testing, Integration Testing, User Acceptance Testing.
• Responsible for preparing Comprehensive Test Plans based on analysis from functional and technical requirements.
• Responsible for Functional Testing for Platforms and individual sites requirements.
• Provided recommendations to Test/Tech Leads based on the potential risks identified.
• Observe internal control procedures and evaluate their effectiveness.
• Execution of Test cases and Tracking the defect Status in Quality Center.
• Analysis and bug fixing of support cases.
• Preparation of Matrix/Bug/Status report.
• Coordination with other teams/ offshore teams.
• Managing the offshore activities.

Environment: Salesforce.com, CRM, Ad order Management System, Web Services, XSLT, TML,, Microsoft Office 2010, UNIX, Quick Test Professional 10.0.2, Mercury Quality Center 10.0.2 (Test Director), HTML, SQL.

Confidential, Wilmington, DE

UAT and Production support QA Engineer Consultant

Responsibilities:

• Responsible to test the application in Rapid Application Development environment which lasts between 3 days to 3 weeks.
• Responsible for planning the QA schedule for the team and keep track of it on the test plan and traceability matrix.
• Responsible for designing the strategies to test the incorporated change and perform integrated testing.
• Involved in documentation and code review meetings to get a total understanding of the workflow of the code.
• Tested the whole functionality of the process by executing module by module.
• Used File Transfer Protocol to move the developed code from development region to the QA region for testing the process.
• Performed extensive Backend Testing using UNIX.
• Responsible to provide the estimates right from Functional testing through UAT.
• Responsible for quality assurance analysis and testing on a legacy mainframe application.
• Compared the log records obtained on the QA region to that obtained on the development region for verification process.
• Created perl scripts to make the test scripts feasible on UNIX servers.
• Extensive UNIT testing on the product before the code being delivered into QA environment.
• Automated processing by creating and developing Perl scripts in Unix environment.
• Used Green screens on TSYS for conditioning the test data available to verify the results.
• Executed SQL queries on SQL navigator to extract the resulting data in the database for validation.
• Defects were reported and tracked using test director with their respective levels of severity and priority levels.
• Responsible to walk through clients through the functionality of the product.
• Interacted with developers closely to discuss about the process and bugs detected.
• The weekly status reports were submitted.

Environment: Test director 6.5, Rational Doors 7.x, Clear Quest, UNIX, IBM MQ Series, Mainframes, JCL, CICS V2.x, SQL navigator, Informatica 6.2, Perl 5.x, C++, SAAS, TSYS green screens, Oracle 9i, FTP, SMTP, Java.

Confidential, MI

DW Dev/Testing

Responsibilities:

• Extensive interaction with Business Users and gathered information and requirements.
• Involved in development of catalogs, multiple queries with complicated reports and query definition files using various join and filter conditions in Impromptu.
• Interacted with the customer end users for creating the reports according to their requirements.
• Updated the Framework Model when new metadata is imported, Created and published Packages using Framework Manager, Used Cognos Connection for organizing, security, scheduling and distributing reports by using Sql Server 2005.
• Developed filters, calculations, prompts, conditions, and created various reports, using Cognos Report Studio, Designed the metadata model using Cognos ReportNet Framework Manager
• Assigned the security at object and data level in Cognos Report Net Framework Manager.
• Involved in Creating Impromptu reports using catalogs created by the Catalog Modeler.
• Created Cubes and used those for Power Play reports by using IQD sources as source databases.
• Analyzing the existing cubes and modifying with new business logics.
• Building cubes based on IQD data sources in Power play transformer.
• Used Hp/(QC) Mercury Quality center for create test plans, defects and other tracking methods.

Environment: J2EE, JSP, HTML, XML, Test Director, MS-Word, MS-Excel, Windows 2000/NT. Cognos 8.3 BI (Cognos Connection, Framework Manager,, Report Studio, Query Studio), Oracle, IBM UDB DB2, Teradata, SQL, PL/SQL, Unix Shell Scripting and Java Scripting, End to End Testing.

Confidential, MN

QA Tester

Responsibilities:

• Analyzed System specifications, business requirements for full understanding of the business.
• Developed detailed Test Plan for System Testing based on SRD and BRD.
• Prepared test cases using Test Director.
• Created Test Data in flat files from production data.
• Performed Functional, Regression, User Acceptance and System Test of the Application.
• Automated regression scripts using WinRunner.
• Written SQL queries to access the data in the Mainframe DB2 database to execute back - end testing.
• Submitted batch jobs using JCL.
• Documented the test results & changes.
• Involved in the team to adopt QA Testing Standards.
• Involved in cross browsing testing of the application on various Browsers to ensure that it functions similarly on all browsers.
• Tested XML extracts as per the standard schema provided.
• Tested XML for correct values, tags, data elements, sequence and order.
• Used XML spy to validate XML against the Standard XML schema.
• Tested the application if the correct values are displayed after a change made in XML and the functionality is working as per the business requirement
• Reviewed the design document and schema documents to understand the business logic and expected results
• Performed backend testing in the database to validated correct tables and data is getting updated and inserted.

Environment: Win Runner, Test Director, Java, JSP, UNIX, Mainframe DB2, JCL, MS-ACCESS, Oracle, Windows, IE and Netscape.

Confidential

Mainframe Developer/Tester

Responsibilities:

• Involved in developing UDB DB2 Stored Procedures by using Mainframe Tools.
• Involved in business meetings to gather the requirements.
• Documented the gather requirements to develop the technical design documents
• Coded the requirements as per the technical design documents.
• Involved in unit Testing, system Testing and Integration Testing in various environments.
• Migrated the developed objects into staging and Production environments.
• Creating complex SQL and PL/SQL queries and Procedures in UDB DB2 databases.
• Propose high level initiatives to address the prioritized themes from a Technology, Process and Organization point of view
• Expert in writing SQL queries in mainframe UDB DB2 QMF for mainframe development & Testing.
• Analyzed the manual steps followed by the Analytic's team members and identified areas for improvement/automation.
• Created documentation repository for the business requirements, technical design documents and test cases.
• Preparing User manuals, Operational Guides, Planning and Conducting User trainings.
• Identifying and fixing the Performance issues at both Cognos and Database levels.
• Providing support during the User Acceptance Testing, Preparing User manuals, Operational Guides, Planning and Conducting User trainings, Deploying the application to production and addressing any Performance issues and other Production issues
• Played a master role in Impromptu Reports and Power Play Reports.

Environment: J2EE, JSP, HTML, XML, Test Director, MS-Word, MS-Excel, Windows 2000/NT. Cognos 8.3 BI (Cognos Connection, Framework Manager,, Report Studio, Query Studio), Oracle, Mainframe Languages, IBM UDB DB2, Teradata, SQL, PL/SQL, Unix Shell Scripting and Java Scripting.