SUMMARY

• 10+ years of experience in Business Analysis and Quality Assurance Testing of software applications.
• Experience in documenting Business Requirements, Test Plans, Test Cases and executing them.
• Experience in Manual and Automated Testing of Web Based, Client Server, Java, Database and Mainframe applications.
• Experience with full Software Development Life Cycle (SDLC) Methodologies & Validations to ensure the Quality Assurance Quality Control.
• Experience in analyzing Business Requirements, develop Test Plans, Test Cases and executing them.
• Experience in Mainframe Testing.
• Experience in Transaction processing quality assurance.
• Experience in Functional, Integration, Regression and UAT Testing.
• Experience in using Automated Tools like Quick Test Pro (QTP).
• Expertise in problem solving and tracking bug reports using Test Director, Share Point, Serena Team Track.
• Strong problem analysis & resolution skills and ability to work in Multi Platform Environments.
• Excellent team member with good communication and interpersonal skills.

TECHNICAL SKILLS

TESTING TOOLS: TEST DIRECTOR 8.0, WINDOWS SHAREPOINT SERVICES 2.0, QUICK TEST PRO 8.2.

DEFECT TRACKING TOOLS: TEST DIRECTOR8.0, WINDOWS SHAREPOINT SERVICES2.0,SERENA TEAM TRACK.

LANGUAGES: C, C++, COBOL, JCL, EASYTRIEVE, JAVA, J2EE, SQL, PL/SQL, .NET, ASP.NET, HTML, XML.

DATABASE: DB2 7.1, ORACLE 9.0, IMSDB, BUSINESS OBJECTS and SQL SERVER 2000.

SCRIPT: JAVASCRIPT, VB SCRIPT.

GUI: VISUAL BASIC 6.0.

OLTP: CICS.

FIILE ORGANIZATIONS: VSAM.

TOOLS: TSO/ISPF, FILE - AID, ENDEAVOR, CCF, XPEDITER.

OPERATING SYSTEMS: WINDOWS 95/98/NT 4.0/2000/XP, UNIX, MVS, IBM MAINFRAME

WEB APPLICATIONS: WEB LOGIC, WEB SPHERE 5.0

OTHER: MICROSOFT OFFICE SUITE.

PROFESSIONAL EXPERIENCE

Confidential, Quincy, MA

Senior Quality Analyst

Responsibilities:

• Work closely with Business Users in gathering and documenting requirements.
• Analyze and review Business Requirements Document (BRD) and System Requirements.
• Prepare Test Plans & Test Cases based on business requirements and system requirements.
• Prepare detailed Test Scenarios based on requirements.
• Created & executed Test Scripts for automating testing of Web Based Application using QTP.
• Executed functionality, GUI, regression, Interface testing and data driven testing using QTP.
• Created User Defined functions, Reusable Actions and different Checkpoint in script using QTP.
• Perform Smoke Testing, Interface, User Acceptance Testing and End-to-End Functionality Testing.
• Involved in back end testing by preparing SQL Queries and analyze the data.
• Perform Policy Ratings by entering policies and validating the rates against the Rating Algorithms.
• Reporting defects into Serena Team Track and tracking them till they are fixed.
• Involved in daily Triage meetings to discuss the defects with the development team.
• Involved in planning, estimating, scheduling and controlling activities of test team.
• Involved in regular interaction with development team to fix the defects raised during the testing period.
• Verify & Validate the policies issued online against the daily batch reports.
• Prepare Test Status report mentioning all the modules Testing progress.
• Support application teams in the development lifecycle including the migration of the application to production.
• Verify & Validate the policies issued online via web against the policies issued via legacy system for accuracy.
• Verify & validate reports through Business Objects and make sure they are generated correctly as per the requirements.
• Prepare production readiness review documents with QA recommendations and risks identified
• Work closely with Business Analyst team, on the issues related to Functional specifications and for gathering Test Data.
• Involved in review meetings with Project Managers, Business Analysts and Business Users on Time lines, Test planning, Execution and Reporting.

Environment: J2EE, Java, ASP.Net, XML, QTP 8.2, Business Objects, Web logic 9.0, Web sphere 7.0, SOAPUI, SQL Server 2005, Oracle10i, Serena Team Track, VB Scripts, IE 7.0, COGEN, WPC, MS Office, Windows 2000.

Confidential, Keene, NH

QA Lead

Responsibilities:

• Work closely with Business Users in gathering and documenting requirements.
• Analyze and review Business Requirements Document (BRD) and System Requirements.
• Create process flow diagrams based on the requirements.
• Prepare Test Plans & Test Cases based on business requirements and system requirements.
• Prepare detailed Test Scenarios based on requirements.
• Execute Test Cases for the application based on the requirements.
• Created and maintained Requirement Traceability Matrix.
• Perform Smoke Testing, End-to-End Functionality Testing and Ad-hocTesting manually before automation testing.
• Create automated Test Scripts using QTP.
• Executed functionality, GUI, regression and data driven testing using QTP.
• Created User Defined functions, Reusable Actions and different Checkpoint in script using QTP.
• Involved in back end testing by preparing SQL Queries and analyze the data.
• Perform Policy Ratings by entering policies and validating the rates against the Rating Algorithms.
• Reporting defects into Share Point and tracking them till they are fixed.
• Involved in daily Triage meetings to discuss the defects with the development team.
• Coordinate with onsite & offshore teams to implement the testing process.
• Involved in planning, estimating, scheduling and controlling activities of test team.
• Involved in regular interaction with development team to fix the defects raised during the testing period.
• Verify & validate the policies issued online against the daily batch reports.
• Support application teams in the development lifecycle including the migration of the application to production.
• Verify & validate the policies issued online via web against the policies issued via legacy system for accuracy.
• Work closely with Business Analyst team, on the issues related to Functional specifications and for gathering Test Data.
• Involved in review meetings with Project Managers and Business Users on Time lines, Test planning, Execution and Reporting.

Environment: J2EE, Java, VB Scripts, ASP.Net, XML, Web logic 9.0, Web sphere 5.1, Oracle9i, Visual Source Safe, QTP 8.2, Share Point, IE 6.0, MS Office Suite, SQL Server 2005, Windows 2000

Confidential, Utica, NY

Quality Analyst

Responsibilities:

• Gathering and documenting requirements.
• Analyzing business requirement documents and functional specification documents.
• Involved in manual testing to validate the functionality of the application under test.
• Involved in gathering all the requirements from different sources and documented test plans and test cases using Test Director, classifying them according to the functionality of the application.
• Executed test cases manually against expected results.
• Used JCLs and procedures for testing the batch programs.
• Involved in regression testing of functional areas where defects or bugs were logged or reported.
• Reporting defects into Test Director and tracking them till they are fixed.
• Prioritize bugs based on the severity and assign them to developers.
• Verify/validate VSAM files if the issued policies are generated correctly as per the specifications.
• Used CICS region to perform different types of business transactions.
• Used Job Track tool to view/track the jobs.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.

Environment: JAVA, J2EE, COBOL, CICS, JCL, VSAM, TSO/ISPF, MVS, IBM Utilities, Job Track, Test Director, MS Office Suite, Windows 2000.

Confidential, LA, CA

Quality Analyst

Responsibilities:

• Analyzing business requirement documents.
• Design and executing test plans and test cases.
• Used SPUFI to execute SQL.
• Transferred files from Mainframes to PC or Spreadsheets.
• Used BetaProduct to view/track the submitted jobs.
• Used JCLs and procedures for testing batch programs.
• Used SuperC for comparing datasets and files.
• Used CICS region to perform different types of business transactions.
• Used SQL queries to interact with DB2.
• Verify and validate files/reports if they are generated correctly as per the specifications.
• Prepared Readiness Review documents with risks identified.
• Performed data integrity testing by executing SQL statements.
• Reporting defects into Test Director and tracking them till they are fixed.
• Responsible for testing various adhoc reports as per business requirement.
• Interacted with developers to report software bugs and re-tested the fixed issues.

Environment: JAVA, HTML, DB2, COBOL, SPUFI, CICS, JCL, MVS, TSO/ISPF, IBM Utilities, BetaProduct, Test Director, Ms Word, Ms Excel and Windows 2000.

Confidential, Albany, NY

QA Tester

Responsibilities:

• Involved in manual testing for web based applications.
• Involved in gathering all the requirements from different sources and documented test Plans and test cases using TestDirector, classifying them according to the functionality of the application.
• Review QA turnover documents, run books and unit test results prior to code turnover to QA.
• Executed test cases manually against expected results.
• Execute online trades through front-end (Web-based) and back-end SIS (Securities Industries Software) to test new versions of online trade applications.
• Test new custom batch programs that will be used to extract data from back-end and create new custom reports.
• Monitor resources to identify performance bottlenecks, analyze test results, report the findings to the development teams and provide recommendations for performance improvements as needed.
• Reporting defects into ClearQuest and tracking them till they are fixed.
• Involved in regression testing of functional areas where defects or bugs were logged or reported.
• Extensively used SQL Queries using PL/SQL developer for interacting with the database servers.
• Execute back end trading related regression tests through Securities Industries Software (SIS) green screens.
• Reviewed the testing progress and issues to be resolved by conducting walkthroughs.
• Provide status reports to the QA manager regarding the testing efforts.
• Prepare production readiness review documents with QA recommendations and risks identified.
• Supporting application teams in the development lifecycle including the migration to production.

Environment: Java, J2EE, JavaScript’s, Oracle8i, Web Logic 8.1 SP2,, IE 6.0, Test Director 7.8, Rational Clear Quest, 5.0, Securities Industries Software (SIS), Windows 2000.

Confidential, Atlanta, GA

QA Tester

Responsibilities:

• Involved in gathering all the requirements from different sources and documented test plans and test cases using TestDirector, classifying them according to the functionality of the application.
• Review QA turnover documents, run books and unit test results prior to code is promoted in QA.
• Executed test cases manually against expected test results.
• Verify and validate the files/reports, if they are generated correctly according the specification in the Technical Design document.
• Reporting defects into ClearQuest and tracking them till they are fixed.
• Involved in regression testing of functional areas where defects or bugs were logged or reported.
• Monitor resources to identify performance bottlenecks, analyze test results, report the findings to the development teams and provide recommendations as needed.
• Supporting application teams in the development lifecycle including the migration to production.

Environment: JAVA, HTML, Oracle, XML, Web Logic7.0, Windows NT, Microsoft Excel, TestDirector7.6, Clear Quest.

Confidential, Jersey City, NJ

QA Tester

Responsibilities:

• Involved in manual and testing for web-based applications.
• Involved in gathering all the requirements from different sources and documented test plans and test cases using TestDirector, classifying them according to the functionality of the application.
• Create/modify and execute test cases for web based applications, using TestDirector.
• Executed test cases manually against expected test results.
• Extensively used SQL queries for interacting with Oracle database.
• Monitor resources to identify performance bottlenecks, analyze test results, report the findings to the development teams and provide recommendations as needed.
• Reporting defects into TestDirector and tracking them till they are fixed.
• Involved in Regression testing of functional areas where defects or bugs were logged or reported.

Environment: - J2EE, Java Script, HTML, Oracle8i, WebSphere 4.0, IE 6.0, Netscape 6.0, TestDirector 7.6, Win NT.