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Lead Quality Assurance Analyst Resume Profile

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NY

CAREER SUMMARY

Over Eleven plus years of experienced as a QA Lead/ Lead Automation Engineer/ QA Analyst/ Software Test Engineer. A forward thinking, capable and committed QA Person with a proven ability to meet agreed deadlines, co-ordinate work and work to defined testing methodologies within a structured environment. Focused on any task at hand and able to utilize existing test knowledge and experiences to come up with practical solutions and alternatives to testing processes. Having first class executive leadership, negotiating and communicating skills and capable of providing authoritative guidance and advice to both in house and third party test teams.

AREA OF EXPERTISE:

  • Agile Scrum
  • Defect Tracking
  • Test Methodology
  • Team Management Onsite Offshore
  • Test Automation, Functional, Smoke, UAT, Regression, and System Performance testing.
  • Web based Desktop Based client server application mainframe application testing.
  • Planning testing capacity resource utilization.

TECHNICAL SKILLS:

  • Operating Systems: UNIX/LINUX, Windows NT 4.0, and Windows 95/98/2000 server/XP/2003 server/7, z/os .
  • Languages: C , C, PL /SQL, Visual Basic, Java, Java Script, VB Script . HTML, XML.
  • Database: Oracle, Microsoft Access, SQL server, DB2, Sybase, TOAD, PL/SQL Developer .
  • Applications: MS Word, MS Excel, MS Power Point, MS Image Composer, SVN Subversion control , BMC Remedy Action Request System, Salesforce
  • Project Agile Management Tools: MS project, MS Visio, OpenProj, Accept 360, TFS
  • Methodology: AGILE, SCRUM, STEP, RAD, RUP. Prototyping, SRIDE Security Testing
  • Testing Tools: Quick Test Pro, LoadRunner, Rational Requisite Pro, DOORS, Rational Clear quest, SoapUI, LoadUI, Fitness, WFC UAT, Cucumber, Selenium RC Web Driver .
  • Bug Reporting and Tracking Tools, Build Management Tool: Quality Center, Test Director, PVCS, ClearQuest, Bugzilla, Jira, Rational Clear Case, Team Foundation Server, Serena Business Manager.

TECHNICAL ABILITIES

  • In-depth knowledge in the analysis of application's higher-risk aspects, and determining scope and limitations of tests .
  • Has experience around measurement of software quality.
  • Have deep understanding of system architecture and experience with large complex distributed transactional systems.
  • Full Software Development Life Cycle experience, involved in requirement analysis, design, development, testing, deployment and support in Web-based and Win Based client-server testing.
  • Strong experience in Creating Test Plan, Test Cases, Test Scenarios, Test Scripts and creating RAR, TAR, Executive Summary, LOE.
  • Experience in automating scripts using QTP, LoadRunner, Selenium and implementation of Test Automation FrameWork .
  • Well experienced in implementing Test Automation Framework .
  • Experience in defining the test automation approach to develop test scripts using QTP.
  • Well experienced in working as a QC/TD admin.
  • Experience in System testing, Functional, Positive, Negative, Regression, Smoke, UAT, Load, Stress, Volume Testing, Embedded / Low-Level Testing.
  • Experience in Configuration management with Microsoft Visual Source Safe.
  • Very good Experience in xml files validation and verification.
  • Very good experience in writing SQL scripts and Shell scripts.
  • Have excellent programming concepts of C , C, Java, PL/SQL, and VB.
  • Strong experience to work in UNIX and Windows All operating system.
  • Well experienced on using managing SharePoint as document repository.
  • Holds a strong functional knowledge of the CMMI guidelines through Level 3 and Level 4.
  • Experience in managing the implementation of custom packaged Salesforce solutions.

MANAGERIAL ABILITIES

  • Supervisory and leadership experience, overseeing dozens of employees and millions of dollar worth of testing tools and equipment
  • Vendor negotiation experience, establishing favorable contracts with several vendors resulting in substantial annual cost savings .
  • Eye for detail Plans and organizes tactics for improvements at work.
  • Experienced in to define, implement, direct and continually review the QA process.
  • Good team-handling abilities Possess the ability to interest and convince others when changes are required. Experienced in leading multiple team simultaneously.
  • Experienced in planning testing capacity, resource utilization, and risk assessment.
  • Experienced in defining and maintaining the acceptance criteria.
  • Experience in process improvement design, risk assessment analysis, formulating test strategies and estimating test coverage.
  • Developed work guides and time lines via MS Project to track maintenance project progress, maximize resource allocation, and ensure tasks were completed on schedule.
  • Coordinate participate in QA hiring Activity.
  • Trained new test team members.
  • Well Experienced in client facing roles.
  • Presentation and technology leading skills, results-oriented person .
  • Managed million dollar worth of testing tools.
  • Manage the test strategy and schedule.
  • Experience to Work in multi vendor environment.
  • Close familiarity with the tools, concepts and methodologies of quality management.
  • Manage the day-to-day testing activities.
  • Met project deadline consistently.
  • Experience on Visualforce and Flows to create/update business processes.

PROFESSIONAL EXPERIENCE

Confidential

Lead Quality Assurance Analyst

Working as Quality Assurance Leader for Online Education provider Laureate Higher Education Group. As a global campus-based and online higher education provider, Laureate has a leading worldwide network of higher education institutions which includes Walden University and University of Liverpool. Manage the QA effort for multiple software development projects and teams on-site and off-site . This entails planning, project time and resource estimation, setting up and managing the QA and UAT environments, preparing and presenting project metrics and project status report to program/project management team.

Performed below tasks extensively:

  • Manage and support various Quality Assurance Testing tasks using the most advance tools and approach
  • Manage various Quality Assurance Testing effort including Manual for functional, Automation for Regression and Performance testing to identify system bottlenecks and to fine-tune the system
  • Plan and Implement different type of Tests included but not limited to Integration Test, Smoke/Sane Test, Compatibility Test, Cross-Browser Test, Functional Black/White box Test, Regression Test, End to End Test and User Acceptance Test
  • Manage and support onshore and offshore resources efficiently
  • Design and manage resource allocation to meet project timeline and budget
  • Organized Test Review/Kick off meeting and presented the upcoming Test planning details to the project team including developer, release manager
  • Involved in analyzing and writing Test plan in accordance with business requirements.
  • Analyze business requirements and system specification, design and Implement Test Plan and assist fellow tester with executing Test Cases.
  • Provide periodic testing report to the project stakeholders/team members in phases
  • Research and adopt most sophisticated test tool to minimize manual intervention
  • Manage and assign priorities to the QA Analysts and set expectations and review progress
  • Work closely with the Business Analyst Team to understand business needs and compared with the development Teams progress to ensure both Teams are in same page/path
  • Organized meetings between the Business Analyst and Development Team if any last moment changes requested by the business occurs
  • Managed the Traceability between requirements and Test cases.
  • Provided guidance to perform Cross Browser and Operating Systems Test to ensure product is compatible with different Browser
  • Worked with SQL and PL/SQL to Test database functionality.
  • Created UAT Test Scripts and assisted in User Acceptance Testing.
  • Used HP Quality Center for managing the defect flow.
  • Manage and assist systems Performance Testing using HP Load Runner v 9.52
  • Plan and Implement various Performance Test including Load, Stress, Scalability and Volume
  • Implement the Performance Test in 6 phases which are Plan, Analyze, Design, Build, Execute, Analysis
  • Used SQL statements to insert, update, and delete data within the database.
  • Involved in documenting Test failures and interfaced with developers resolve technical issues.
  • Designed the Test environment the way that simulates Production-like environment
  • Analyze the Test result and create report for the PMO and the Project Team
  • Initiate Defect triage meeting
  • Store and maintain all testing documents including Project Test plan, Test Procedure, location of the tool and resource contact sin SharePoint site for future reference

Environment: Win 2000, Win XP, ONYX, Oracle 10g, UNIX, PeopleSoft, MS SQL 2005, MS .NET, MS SharePoint, MS PowerPoint, HP Load Runner 9.52, HP Quality Center, MS Office suites, TIBCO, SITECORE, SalesForce

Confidential

Performance Engineer Specialist

  • J and J's Project Mercury Is SAP based ERP Application that provides Real Time Business Solution .Performance Test Specialist has to work directly with both Accenture and J J process owners in completing the below tasks:
  • Work with both J J SMEs and ACN Co-SMEs to determine usage model, which includes Transaction volumes
  • Work with both J J SMEs and ACN Co-SMEs to identify Test data requirements, Testers, and Schedule
  • Work with the technical Team to plan the performance Test and determine all Testing environment requirements
  • Execute Manual Test Cases to Understand the Transaction flow and completing the SAP transaction.
  • Find/Create Valid Test Data to execute SAP Transaction
  • Design, Build and Test Load Runner scripts, scenarios
  • Coordinate document detailed steps for manual performance Testing effort
  • Simulate Production like Volume with Accurate Work Load and Vuser
  • Execute the Performance/Volume/Load Test through HP Load Runner Controller then Interpret Results
  • Monitor the System, Run Trace for Particular transaction and analyze the queries that encounter issue
  • Clearly explain/present performance findings to the Project Team
  • Drive completion of all tasks related to Performance Test data creation, scope identification, Test scripts creation and execution manual and automated
  • Work closely with the Technical Team to prepare and execute the Performance Test
  • Create reports for PMO and Process/Technical Leads
  • Work with Development Team to escalate Defects that found in Automated Load and/or Manual Execution
  • Collect Status Metrics from Quality Center then Present in MS Power Point to the PMO
  • Create Training Document Presentation for Quality Center
  • Provide Training to New Quality Center User.
  • Install the New HP LoadRunner version and maintain the Tool Accordingly.
  • Consolidate Installation Information for Future Reference

Environment: Windows 2000, SAP ERP, SAP SCM, MS SQL Server, Room, MS

SharePoint, MS PowerPoint, HP Load Runner 9.0, HP Quality Center, MS Office

Confidential

Senior Performance and Productivity Support Specialist

Confidential Trade Data Management System is the upgraded version of GIM2000 and TDMS Enterprise. This TDMS system allows automatic Trade feeds from Bloomberg and GIM 2000 and thus the Trade Operators could fix and/or send correct Trades to Traders and Custodians.

Responsibilities:

  • Analyzing Complex Business Scenarios
  • Prepared Performance/Automation Test Environment.
  • Performed manual testing and setting up environment for Functional, Regression Testing, Load, stress, volume testing
  • Creating Automation Test plan according business needs and regression cycle of the Siebel Application and Share point Application
  • Executing Test Cases to find the high priority functionalities and document them for performance Testing
  • Planning the Performance testing with scope and approach and business needs
  • Using HP Load Runner version 8.1 extensively to create maintains update and running performance, load, and stress Testing Script
  • Manually perform correlation to capture dynamic value using Virtual User Generator
  • Using Mercury/HP Performance Center to execute/maintain multiple Test phases
  • Using LR Analysis and Site Scope to analyze server's performance
  • Performing multiple Load/Stress/Performance/Operations/reliability Testing
  • Document any defect found while performing both manual and automated Testing using HP Quality Center
  • Interact with Developers to escalate Defects

Environment: Windows, Java, J2EE, Microsoft .Net, Web Sphere, HP Load Runner,

Mercury Performance Center, Mercury Quality Center, Oracle 10g, Siebel, MS SQL Server, Visual Source Safe, SharePoint, MS Project

Confidential

QA Automation Engineer

Lifetree's ICTM is the Integrated Clinical Trial Management Is well known Study Trial software for the Clinical Data Capturing Purposes.

Responsibilities:

  • Analyze the Comprehensive Business requirements and functional specs to develop the Test plan and set up Test environment.
  • Analyze requirement and functional specs to ensure correct Test conditions and appropriate Test strategy covers the entire software end to end.
  • Developed Test cases based on business and functional requirement for Manual Black Box Testing of the Web sphere Application Server.
  • Created Necessary Test data, stored and modify them in the share folders.
  • Developed Test scripts and perform regression Testing using Mercury suites Automation tool Quick Test Pro.
  • Analyzed the script and modify, debug, enhance to broaden up the scope of Automated Testing.
  • Created VB library for reusable script.
  • Perform Descriptive Programming for hand-coding the scripts extensively.
  • Perform Regression Testing using the automation scripts for new deployment and Daily

Operation.

  • Log defects using Mercury suites/ HP Quality Center.
  • Attending all the meeting with the developer and QA Team in order to configure the best uses of the scripts for further Testing.
  • Attending the pier-review meetings with developing Team for new customization of the product.
  • Worked in with Microsoft SQL Server 2005 and ASP.NET AJAX Environment.
  • Working in Various Phases of Software Development Life Cycle.
  • Working knowledge of languages such as C, C , Java, HTML, XML

Environment: Windows, .Net, Solaris, IIS, Web Logic, Quick Test Pro , MS SQL Server 2005 ,Test Track Pro, Visual Source Safe, SharePoint, MS Project

Conde Nast Publications,

Confidential

Quality Assurance Analyst

CondeNast's Publications web site department is CondeNet. CondeNet has been developing their various popular magazines on the web like Concierge.com, which has been well known for the travelers around the world and Epicurious.com for the culinary industry.

Responsibilities:

  • Analyzing comprehensive web site functionality for quality risks.
  • Developing Implementing and Maintaining Test plans, Test cases and Test scripts to ensure user-level and back-end quality through Mercury Interactive Testing Suite.
  • Create and modify Test plans, Test scripts, user scenarios and perform regression Testing.
  • Analyze user interaction with the application thus created Use Cases, modified and updated them according to business rules to achieve business goal.
  • Executing Manual Test Cases in development, staging and production environments.
  • Perform Automation Testing, created Test scripts by record and play and/or hand-coding.
  • Manage the scripts in order to maintain/perform the future regression Testing.
  • Perform back-end Testing in IBM's Information Management Data Server Warehouse DB2.
  • Supervising, training and providing direction for junior Tester.
  • Documenting and reviewing defects using Test Director.
  • Confirming web-based user data has been captured in the Database.
  • Verifying all functionalities working appropriately according to DCT, System Spec, Wireframes.
  • Perform Automated/regression Testing using Mercury suites Quick Test Pro v 9.0
  • Assist the Developer Team to perform Unit Testing.
  • Perform User Acceptance Testing for the end-user Readiness.
  • Working in Various Phases of Software Development Life Cycle extensively.
  • Working knowledge of languages such as C, C , Java, HTML, XML, UML
  • Write SQL queries extensively to Test the SQL Database Server

Environment: Windows, Java, J2EE, .Net, Solaris, Web Logic, Quick Test Pro,

MS SQL Server, TOAD, Quality Center, Visual Source Safe, SharePoint,

Confidential

Junior Quality Assurance Analyst

Confidential provides a secured Web based application to their customers with various financial products and services that are secured with Fidelity Information Services like Savings Time deposit System and Check Inventory. The application provides Online Services, Investments and Wealth Management, Checking, Savings, CDs etc. The Certificate of Deposit module enables customers to issue CDs online.

Responsibilities:

  • Analyzed business requirements and system specifications.
  • Developed Test Plans, Test Metrics, Test Cases, Test Scripts and Test Scenarios.
  • Tested User Interface Inconsistency and application functionality.
  • Worked with SQL and PL/SQL to Test database functionality for Back-end Testing.
  • Created Test Scripts and assisted in User Acceptance Testing.
  • Performed Load and Stress Testing using LoadRunner.
  • Defined transactions points in LoadRunner to measure performance of the website under different loads and stress.
  • Performed Black box Testing including Smoke, Functional, Regression, and End-To-End Testing using QTP.
  • Conducted back end Testing data driven Testing using QTP.
  • Designed and executed automated Test scripts for Functional, GUI and Navigational Testing to identify errors within the applications using QTP.
  • Involved in managing the requirements and assigning priorities with Test Director.
  • Used Test Director for managing the defect flow.

Environment: Windows, UNIX, Java, J2EE,.net,Solaris, Web Logic, Quick Test Pro , Load Runner, MS SQL Server ,TOAD, Quality Center

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