SUMMARY

• An experienced Senior Quality Analyst and hold a Bachelor’s Degree in Computer Information Systems.
• Strong experience in providing Consultant services well over 20+ years including API management (web service test), process improvement, legacy/mainframe to client server/distributed system conversions, test reporting and mentoring.
• Solid understanding of Behavior Driven Development automation frameworks using Ruby/Rubymine.
• Exceptional experience in testing all aspects of the product /services utilizing Agile Scrum and/or Waterfall methodology depending on the team/project.
• Strong experience in creating/maintaining cross browser/smoke/sanity/functional/system/integration test suites for different projects.
• Mentor and provide best testing practices to ensure VMware solutions are up and running so our testing can take place in all our Non - Prod environments.
• Excellent analytical skills for reviewing/analyzing requirements/functional specifications and identifying missing, incomplete, inconsistent and contradictory requirements. Experience in interacting with requirements/business analysts and help them base line the requirement specifications.
• Ability to thoroughly analyze system’s functional requirements and break them down into test requirements/test objectives and test conditions using techniques like state transition diagrams, decision tables, functional analyses etc.
• Hands-on experience in developing all the test plans/ test strategies/test reporting for each project and performing test execution while developing knowledgebase databases for our offshore resources.
• Good experience in implementing processes and accomplishing QA related goals; mentoring team members on automated/ manual, usage and execution.
• Superb knowledge of writing and executing SQL statements and experience at conducting backend testing.
• Experience in enhancing customer satisfaction by analyzing defects trends using methods based on CMMi.
• Participate in daily scrums to triage the defect tracking process and daily work assignments - work with the offshore QA staff distributing daily work assignments.

TECHNICAL SKILLS

Quality Management Systems: CMM, ISO9000, Six Sigma, Sarbanes-Oxley

Programming Languages: Ruby, PHP, Django (Python Framework) C/C++, BASIC, ColdFusion, PeopleSoft Code (HRIS), COBOL (Only tested applications written in these languages)

IT Platforms/Services: SAS Hybris (CS Cockpit & HMC), Salesforce, VMWare Player, Weblogic, WebSphere, JMS, SOAP, RESTful, CORBA, IBM AIX, SAP ERP 6.0, IBM z/OS (Novell), JBoss, XML, Weblogic, Mercator 5.0 - 6.5, WebSphere, Cocoon, Cloud- Rackspace

Testing Tools: Microsoft Test Manager (MTM), Runscope, Watir, Behat, Appium, TestNG, Groovy, DeviceAnywhere, Selenium (Page Factory), RC, WebDriver, TestFlight, Fiddler, SoapUI, TFS (ALM), HP Service Test 11.0, Poster (Google Chrome), QaTraq, ROBOT, QTP, WinRunner, Pearl, Ruby, LoadRunner, Partner, Silk, MS-Test, Selenium WebDriver, JUnit, Test Case Manager; SOAtest

Defect Tracking Tools: TFS, JIRA, ClearQuest, Quality Center, Test Director, BugZilla

Reporting Tools: Cognos, Crystal Reports

Project Management Tools: Microsoft Project

Operating Systems: iOS, Android, Unix, Linux, OpeN/2 (OLTP), .Net, SunOS, DOS, Windows

Software: RubyMine, PhpStorm; Eclipse; Scrum Poker; Salesforce.com, ClearCase; Business Objects; Informatica (ETL), X/Motif, Visual Basic, Visual C++, UNIX Shell Script, Harvest, MQ Series, VISIO, Documentum, XML Spy, PVCS

DBMS and DB Tools: Postgres, TOAD, Sybase, SQL Server, Oracle, Informix, My SQL, Teradata (Multi and Fast load), DB2

Protocols: JSON, XML, TCP/IP, HTTP, FTP

SDLC: Agile, Waterfall

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Senior QA Analyst

Responsibilities:

• As an Analyst, I actively participate in our Agille software lifecycle including Grooming, Planning, Design, Development, Testing, Demos and Retrospective; Create, maintain and execute automation/manual test plans, cases and script
• Establish from scratch and maintain our Behavior Driven Development (BDD) framework using Ruby/Factory Girl and Sauce Labs
• Use Selenium WebDriver and Appium based tests using the webdriver.io node.js JavaScript Bindings
• Analyze our business/ functional requirements and streamline the testing activities.; Follow the BDD for test suit development; Verify the test results of headless test on Jenkins builds; Merge the automation scripts with source code by using the Git tools and Bitbucket
• Coach other QA team members and coordinate testing activities offshore and locally
• Develop message flows and create MOCKS for web service testing
• Interact with teams daily for our quick resolution of reported bugs and various technical issues using JIRA

Confidential, Atlanta, GA

Lead QA Analyst

Responsibilities:

• Ohio Business Gateway simplifies the relationship between businesses and state governments; Internal Revenue Service website allows their customer(s) to pay their federal and state taxes on line
• As a QA resource on the OBG team supervised a team of ten testers, focused on ensuring that their customers were able to pay their property taxes via Money Gram. Worked with the IRS team to ensure all their users were able to make payments towards their state and federal taxes online. All client data is stored on our CLOUD servers and Virtual Machines. Aided the business in developing project objectives, defining project scope, and determining success criteria
• Worked on a multiple of scrum teams with frequently changing requirements and features using the Salesforce CRM (forms that generate sales leads)
• Tested the application functionality by using Device Anywhere (manual, automated, performance) to ensure all our mobile, tablet etc users are able to access our application with little or no issues
• Designed / Developed and implemented web service testing frameworks using SoapUI and Groovy
• During cross browser testing used WebDriver to ensure that our web application behave correctly (sometimes identically) in several different browsers and/or browser releases
• Performed database testing such as data integrity, accuracy of stored data, data type, data size, data security and database performance; Validated expressions and submitted data
• Reviewed / Critique requirements /user stories and developed test cases/scripts based on all the project artifacts
• Performed data integrity testing by writing and executing SQL (DDL & DML) via TOAD and SQL Server.

Confidential, Atlanta, GA

Lead QA Analyst

Responsibilities:

• Confidential is an American retailer of home improvement / construction products and services providing an Ecommerce application.
• As a Lead Tester on the Supply Chain team(s) worked on several of their business critical SAP for Retail /SAP ERP running IBM System z and IBM AIX servers & Hybris environments.
• Created/maintained a suite of test cases against our in house purchasing system developing a complete testing framework using Selenium IDE and Java/Junit
• Executed full cycles of smoke, stress/ regression tests and end-to-end cases using QTP. Reviewed requirements and developed test cases/scripts based on requirements
• Exported word and excel test cases into Quality Center for test case repository
• Compiled metrics for bug scrub presentations to the team(s); used bug tracking systems to communicate software defects to team in a clear unambiguous manner
• Tested to ensure that all our (POS) transactions work as designed according to the user stories/requirements in our rapid development environment
• Attended daily scrum meetings to go over testing statuses and daily work assignments; Testing consisted of using in-house emulators and the actual device to ensure code changes had not affected the core applications
• Performed data integrity (DDL & DML) using TOAD against our Oracle database
• Responsible for planning, implementing, and reporting on all our testing aspects of on each assigned projects.
• Derived a culture of automated acceptance and functional tests using a largely open source infrastructure
• Mentored several QA Engineer(s) on automation to ensure our QA standards are followed throughout the entire SDLC.

Confidential, Atlanta, GA

Senior Analyst

Responsibilities:

• Performed black box and white box testing against our web-based reservation system (Holidex) / Priority Club and IVR applications with a DB2 backend.
• Test included using XMLSpy and JUnit for testing our web services and API’s- reading and writing into the database, checking server logs, review requirements in order to998 test the functionality of the software, testing the message flow from a system level perspective
• Worked with the offshore QA staff distributing daily work assignments.
• Tested projects in accordance with written use cases and functional design documentation following an established standard
• Lead and participated in team, departmental, product, project and leadership meetings as required, preparing and delivering analysis and presentations appropriately.
• Performed XML request/response testing in our 3 tier support environment running Weblogic.
• Executed SQL (DDL & DML) and PL/SQL using TOAD and Informatica to ensure the data was received as designed in our large data warehouse
• Assisted upper management to implement processes and accomplish QA related goals; Mentor team members on automated /manual, usage and execution
• Ensured that automation milestones and deliverables were met using our in-house JUnit and QTP frameworks
• Participated in daily scrums to triage the defect tracking process and daily work assignments - worked with the offshore QA staff distributing daily work assignments
• Tested projects in accordance with written user stories and functional design documentation following an established standard.

Confidential

Senior Analyst

Responsibilities:

• Participated in a company-wide CMM analysis on all our Confidential ’s subsidiaries ( Confidential Corp, BAPCO, Confidential Telecommunication etc.)
• Took part in an eleven week session that consisted of evaluating our entire software development life cycle using the Capability Maturity Model process improvement approach
• Used WinRunner and Test Director/Quality Center for test case/script automation/repository and Cognos reporting
• Helped with a large IBM (yellow & white page subscriptions /billing) conversion from mainframe to client-server. AMDOCS assisted with this conversion using Informatica as the ETL process
• Wrote all conversion programs using Perl and Unix shell scripting
• Designed and developed 'C' and Mercator maps to transform XML to and from PL/I copybooks and delimited data formats.

Confidential, Atlanta, GA

System Developer

Responsibilities:

• Accountable for the development and support of a supply chain application written in COBOL & Basic.
• Developed several 4 GL applications using Dbase/Clipper and PowerBuilder
• Tasks included detail design, coding, testing and maintenance of the different applications
• Interfaced with clients and the business to develop requirements and specifications for new enhancements.