SUMMARY:

• Over 16 years of diverse experience in Information Technology providing extensive support in Business Analysis, Design, Documentation, Project Management, Quality Assurance, Software Testing and support activities
• Have diverse experience working with Federal Government, State Government several Fortune 100 companies.
• Experience in leading Manual and Automated Testing effort. Prepared and administered Project Plans, Master Test Plans Automation Load Test plans , ensuring plans are adequately resourced, managing monitoring project development, coordinating project implementation, tracking and reporting project progress.
• Have tracked the progress of the project using Gantt Chart, Milestone List, RTM, Issue Log, Change Log, Change Request, Risk Register, Lessons Learnt, Team Performance Assessment, Quality Audit, Stakeholder Register.
• Experience working effectively with stakeholders at all levels Senior Executives, Business Managers, Legal Compliance, end users and Technical teams.
• Experience in Test Designing/Development/Execution of various web and client server applications. Worked as an Administrator for the several defect tracking tool.

• Have implemented several testing procedures like black box, white box, regression testing, data driven testing, user interface testing, System, Acceptance, Regression, Stress, Performance, Load, Functionality, Front End and Back End Testing.
• Developed and administered departmental and project/capital budgets. Identify project risks and implement ways to mitigate those risks through risk management plan.
• Experience with Scope/time/procurement/risk/stakeholder/communications management.
• Good knowledge of Ecommerce and Object- Oriented Analysis and design.
• Proficient at utilizing Project Management Quality Standards PMI and ISTQB and tools MS Project, MS Office to meet business, product and project objectives throughout project lifecycle. Successfully manage multiple projects simultaneously.
• Rich experience in conducting Joint Application Development JAD Sessions and effectively interacting with on-shore and off-shore business users across multiple locations.
• Extensive exposure to various Models SDLC Methodologies like Agile, Waterfall, RUP, UML, Spiral, PMBOK, CMM, Six Sigma.
• Extensive knowledge of Healthcare Insurance including Medicare Medicaid. Medicaid Information Technology MITA , Medicare Part A, B, C, D , Procedural and Diagnostic codes, Claims Process and Medicaid Management Information Systems MMIS
• Strong knowledge of Medical and Healthcare Standards and Regulatory vehicles such as HIPAA X12 EDI transaction codes, FDA, CPT codes, HCPCS, ICD 9 to ICD 10 upgrade, 4010 to 5010 conversion, HL7, PBM, NASCO, Medical Coding, Billing, HIX Health Insurance Exchange , EMR/EHR, Health Care Reform Patient Protection and Affordable Care Act-PPACA and Trizetto Facets

Technical Skills

Professional Experience

Confidential

QA Manager

Environment: MS Project, MS Visio, MS Office Suite, Rational Requisite Pro, UML, XML, XSLT, SQL, Toad, Windows XP, Unix, HIPAA, Outlook, QualityCenter/ALM, Sharepoint, Oracle, Mainframe

Responsibilities:

• Leading the testing effort including the staff assignments, development of processes and procedures, and implementing testing methodologies, frequent communication with respect to goals and accountability, regular team building activities, knowledge sharing sessions.
• Developed Master Test Plans several mini test plans for the quarterly releases. Planned test strategies, coordinated and tracked resources, status, and milestones for integration project using MS Project
• Reported the progress of the testing and production effort using ALM software.
• Arranged Brainstorming sessions transformed QA and development into a collaborative group that owned development tasks together from start to finish enhancing team-building and knowledge sharing.
• Executed and trained test team to maintain consistency follow standards while creating test cases validating and documenting requirements and defects.
• Work closely with CIO, development manager, business owners and developed several process models and workflows tailored to their needs.
• Helped the team in creating Root cause analysis RCA process for addressing all defects found during UAT and Production.
• Worked with Leads, QAs, BAs, SMEs, and developers in developing a cross impact analysis for understanding how each action effects the expected reaction.
• Developed and implemented test success criteria along with phased entrance and exit criteria for each individual customer
• Worked on analyzing production issues and bringing them to closure.
• Presented all testing progress within daily SCRUM meetings

Confidential

Sr. Consultant/Defect Manager

Environment: MS Project, Visio, Oracle Financials AR, AP, GL ERP 11i, TOAD, Java, SeeBeyond, Unix, Rational ClearQuest, Rational ClearCase, Rational Test Manager, Rational RequisitePro, QTP, LoadRunner, QualityCenter, PL/SQL and Windows

Responsibilities:

• Scheduled meetings with Developers, SME, Application functionality experts and Seebeyond Application specialists to understand the workflow of the system
• Ran the daily status call for Test Execution and defect resolution.
• Analyzed the business requirements and creating a Systems testing requirements traceability matrix for Milestone 1 phase of the HIGLAS project
• Involved in performing negative, positive usability testing against HIGLAS system
• Analyzed and Executed test cases on Oracle applications core financial modules like AP holds, voids, AP Interest , AR Overpayment, Demand Letters and GL reconciliation reports
• Ensured that the application functionality was according to the business rules and regulations.
• Created a Master test plan for Systems Integrations Testing and test cases for testing various modules to ensure the environment is ready for an integration testing process
• Maintained a log of the issues faced during the Data Conversion and Systems Integration testing cycle
• Designed testing strategies with team members to accomplish the system and integration testing goals within the allotted testing time frame
• Validated that the data is transmitted across defined interfaces.
• Management of test data within the Oracle system to preserve the relationships between 'existing' and inbound data
• Validating behavior of SeeBeyond components when handling interface and conversion data
• Ensuring proper handling of file level errors by SeeBeyond
• Ensuring the proper handling of data errors introduced to verify specific business rules
• Ensuring the proper receipt and processing of data by the Oracle 11i application layer for inbound interfaces
• Ensuring the proper preparation of data for the shared systems for outbound interfaces
• Validating the proper receipt and processing of inbound conversion data by Oracle 11i
• Reconciliation of converted data with originally transmitted shared system data
• Involved in developing and maintaining the Requirements Traceability Matrix RTM . The development of system test scripts and execution of system tests are tied to the baseline requirements documented in the Requirements Traceability Matrix RTM .

Confidential

Sr. QA Consultant

Environment: Oracle Applications Oracle 11i , Oracle Forms/Reports 6i, Java, HTML, JSP, Progress, Oracle, PVCS, PL/SQL Developer, TOAD, SQL Navigator, PVCS Version Manager, I-Tracker, WinRunner, LoadRunner, TestDirector

Responsibilities

• Worked as Sr. QA Consultant responsible for analyzing the application, performing White Box and Gray Box testing.
• Developed a functional test matrix considering all aspects of the application.
• Involved in making the detailed QA test plan regarding the scope and focus of the testing.
• Developed strategy to configure TestDirector as the defect tracking and reporting tool.
• Worked closely with the development team to develop and implement Testing Plans.
• Developed templates for test script, test cases and test matrix.
• Developed and reviewed test automation scripts using WinRunner for regression testing of the various releases of the application. Wrote functions in C/C and TSL to get the desired results.
• Developed test cases for Functionality, Validation and Regression Testing.
• Involved in the preparation of knowledge base for the application by reviewing different applications and documents.
• Have written complex SQL queries to test the different scenarios in the application.
• Involved in doing the lab set-up with different configuration and operating systems.
• Created the test plan for the web testing.
• Used PVCS version manager for the version control and was involved in doing the Check-in and Check-out of the modules from it.
• Did performance testing of the web site and the entire application and analyzing the test results with the business team.

Confidential

Sr. QA Consultant

Environment: WinRunner, TestDirector, Oracle Forms/Reports 6i, Java, HTML, Java, Oracle 8i, PVCS, PL/SQL Developer, SQL Navigator, Oracle Designer

Responsibilities

• Developed templates for test script, test cases and test matrix.
• Involved in attending the JAD Joint Application Development meeting and used to compile the meeting minutes in the weekly status report.
• Developed test automation scripts using WinRunner for regression testing of the various releases of the application.
• Developed test cases for Functionality, Validation and Regression Testing.
• Wrote complex SQL queries to test the different scenarios in the application.
• Also involved in the manual testing and white box testing and tested procedures and packages in Oracle 8i.
• Investigated and recommended automation tools to improve testing productivity. Used WinRunner to do the data driven testing and also the functionality testing.
• Worked closely with the development team to develop and implement Testing Plans.
• Worked as Sr. QA Consultant responsible for analyzing and testing the Oracle Forms/Reports 6i Application, coordinating end-user requirements, providing QA status reports to management, and coordinating testing efforts with other business clusters.
• Conducted performance testing both IE NN , with load Runner for the specific transactions where Concurrent actions will take place.
• Created the test plan for the web testing.
• Did performance and load testing of the web site using LoadRunner.
• Analyzed different kinds of graphs in LoadRunner and made reports based on that.
• Tested flow of data among different modules and database using SQL queries.
• Used PVCS for the version control and was involved in doing the Check-in and Check-out of the modules from it.

Confidential

Sr QA Analyst / Software Developer

Environment: SQL Server, VISUAL BASIC .NET, Visual Source Safe, Java, DHTML, MS Office

Responsibilities

• Reviewed, developed and executed test scripts using to perform regression testing.
• Investigated bugs using Test Director and interacted with developers to resolve technical issues.
• Was responsible for weekly status meetings showing the progress and the future testing efforts.
• Made the test plan for doing the web testing under Load by generating several Vusers in LoadRunner.
• Was involved in doing the web testing using WinRunner and LoadRunner.
• Using LoadRunner analyzed the response times of the business transactions under load.

Confidential

QA Analyst/Application Developer

Environment: HTML, FrontPage, MS Access, Microsoft Paint, Visual Basic, Educator Software

Responsibilities

• Involved in the Functionality, Security testing of the application of the web site using different browsers.
• Checked the data flow through the front-end and backend and extensively used SQL queries to extract the data from the database.
• Gave training to the students on different testing tools like WinRunner, LoadRunner, Test Director, QA Run and others.

Confidential

QA Analyst/Software Programmer

Environment: Visual Basic, Oracle, Windows, MS Office

Responsibilities

• Performed Integration testing, Unit Testing, System testing on new build.
• Checked the data flow through the front-end and backend and extensively used SQL queries to extract the data from the database.
• Performed Functionality and GUI Testing of application using Win Runner
• Involved in generating Test Plan and Test Specifications as per user's Business requirements.
• WinRunner was used to test general functionality of the Application.
• Performed GUI testing by comparing with Business Requirements using WinRunner.