SUMMARY

• Highly motivated and result oriented Software Professional Around 11+ years of software Quality Assurance experience as an Analyst, Lead & Manager.
• Software Quality Assurance: Significant experience as a software QA Manager, extensive experience managing the writing and execution of test cases and scripts in a highly structured development environment and performing various types of testing; (Waterfall, Agile, functional, integration, user acceptance, browser compatibility, load, performance, volume, automated regression);
• Project Management: Manage and set priorities on projects and initiatives involving multiple contributors with overlapping schedules.
• Strong Functional skills in web services platforms and well experienced in web - based application testing
• Experience with Waterfall and Distributed Agile Scrum based projects developments
• Well versed in testing life cycle process and executed the Testing Center of excellence (CoE) across various projects.
• Experienced in project management skills and effectively handled the activities like project estimation, resource planning and capacity factors.
• An effective communicator with good relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities
• Experience in Onsite-offshore project models.
• Software management and analysis tools:
• Expert in analyzing and implementing effective usage of Quality Center to maximize project testing and reporting efficiency. Creation of relevant SOP to ensure compliance.
• Expert on documentations, reconciliations, audits, monitoring projects status, managing onsite and offshore resources, identifying potential products, regulatory risks and keeping projects on track and target.
• Worked into Health Care Industry with exposure to Electronic Medical and Health Records (EMR & EHR)/Automated Health Care Systems, ICD-10 conversion, HIPAA and other HIT standards.
• Conducted unit testing to confirm that HL7 messages from each application conformed to the HL7 interface specification.
• Hands on experience in ICD-10 Standard and Health Care Frame works
• Validated messages and logged defects accordingly by following HL7 standards.
• Performing Functional and GUI testing on Facets.
• Familiar with HIPAA EDI transactions such as 835, 837 (P, D, I) 276, 277, 278 etc.
• Managing the Project schedule and risk

TECHNICAL SKILLS

Documentation: Meeting Minutes, Test Estimates, Test Plan, Specifications Design, Test Strategies, Test Scripts, Test Evaluation Report, Status Report, Matrices, SLA, BRD, SRS, Use Cases, User Guides, RTM, Risk Analysis, Defect Reviews, Flow Diagrams, WSP, Desktop Procedures, Run Books, Sequence of Events, SOPs

Applications: HP QC/ALM, Rational Test Suite, JIRA, MS Office (Excel, Access, Word, PowerPoint), Notepad, CSV, Visio, MS Project, Confluence, Share Point, SCM, Requisite Pro, PVCS Version Manager/Tracker, Bugzilla, Delta K, Visual Source Safe, Big Fix, Timbuktu, IBM On Demand, Adobe, Lotus Notes, Spatial Information Systems, MQ Series, SAP, ARIBA, CA Desktop & Server Management, EMC, Live Meeting, Adobe, VMware, IIS, Media Player, QuickBooks, Citrix, Axiom

Testing: Installation, Functional, SIT, UAT, Integration, Sanity, Regression, Disaster Recovery/Failover, Migration, Black Box, Ad-hoc, Security Patches, Negative, Smoke, Transformation

O/S: Windows, Mac, IOS, Android, Mainframes

Methodology: Agile/Scrum, CMMI, Six Sigma, RUP, ISO 9000, SDLC

Browser: Internet Explorer, Mozilla Firefox, Chrome, Safari

CRM: JD Edwards, Salesforce.com, In-House Build Client Relationship Management Systems.

CMS: Vignette, SharePoint, Wall Street on DemandSoftware Management

Analysis Tool: Microsoft Word, Excel, Access, Project, Visio, HP/Mercury Automated Tools, HP Quality Center ALM, Clarity, SQL, HP Quality Center / ALM 11.5

PROFESSIONAL EXPERIENCE

Confidential, Arkansas, Bentonville

Analyst, Lead & Manager

Responsibilities:

• Understanding the Business requirements and Solution design
• Defined Project Roles & Responsibilities for Solution, Remediation (PM’s), Implementation Team.
• Generated the ticket creation process and streamlined the functional deliverable from offshore
• Managed the entire testing efforts for various phase testing for global operations adhering to the Agile methodology
• Analyzing Business requirements, Solution design and performing Static testing.
• Report weekly program status to the executive management and Client partners, discussing new strategies and solutions to improve speed of the product delivery.
• Ensure the program is delivered within the budget and times lines as per the agreed SLAs
• Preparation of test estimation
• Derived QA Budget Estimates and defined efficient monitoring process to minimize deviations from the baseline.
• Developed the comprehensive test strategy for future roll out
• Thoroughly understood the functionality of the tool and translated it to the Test Strategy and Test Cases to improve the assurance.
• Preparation of test plans and test scenarios
• Reviewing and Executing Test Cases
• Raising defects and ensuring that the observation/bugs are communicated to the development team
• Coordinating defect resolution calls and tracking defects status for closure
• Preparation of test reports
• Reporting Project status to Management Team
• UAT Support

Confidential, Richmond VA/Plano TX

Responsibilities:

• Coordinated with the Business team during Analysis Phase and sign off the requirements, call flows, Master scripts.
• Managed all phases of testing which included system testing, integration, performance, parallel and UAT testing.
• Organized and led multi-site system Integration testing and UAT teams, including coordination of testing, documentation, defect management, and managing team.
• Prepared Test Plan, Strategy and QA capacity factors based on requirements.
• Implemented the Testing practices by using various approaches.
• Worked closely with developers/business customers to solve technical issues.
• Effectively communicate with offshore teams (both Manual & automation) to get the work packets based on customer needs. Attended weekly triage meeting during test execution phase and communicated the defect status. Suggested and utilized SOAP Sonar tool to capture and verify web services request/response

Confidential - New York

Software Tester/Team Member

Responsibilities:

• Regression Test Cases Execution.
• New features test case execution and created defects in database
• Maintaining Defect Management Approach Document.
• Involved in tracking the Test Problem Report and Closing it.
• Prepared root casual analysis sheet for production defects

Confidential

Test Analyst/Team Member

Responsibilities:

• Coordinated with the onsite team and participated in the Knowledge Transition process
• Understanding the business requirements
• Understanding the functionality of application.
• Involved in preparation of Module Reports and Induction Manual.
• Writing Test Cases by referring Test Plan and Use cases
• Prepared traceability sheet and internal review command document
• Involved in execution of test cases
• Participated in team review activity for all test case user flow.
• Involved in writing Test Cases by referring Test Plan and Use cases
• Involved in Assembly Testing (AT) & Product Testing (PT)
• Involved in Execution of Test Cases.
• Performed review and Analysis of test results, defects were tracked and submitted for fixes.
• Involved in logging bugs into the database & maintaining Defect Management Approach Document.
• Interacted with developer and discuss a technical problems, reported bug that supports the development team.
• Prepared Test cases, Strategy and QA capacity factors based on requirements.
• CD installation and execution in various boxes.
• Prepared Supply demand sheet on monthly basis.
• Worked closely with developers to solve technical issues
• Effectively communicate with offshore teams (both Manual & automation) to get the work packets based on customer needs.
• Attended weekly triage meeting during test execution phase and communicated the defect status.