SUMMARY

• Certified ISTQB professional and Certified Scrum Master from International Institute with 15 years (8+ Years in Big 4) of successful working experience on leading all phases of diverse technology projects of Client/server, Web Application, and Mobile applications based using manual testing procedures for Audit, HR, Asset Management, Insurance, Banking sectors.
• Extensive experience in Web Functional Testing, ETL testing, Mobile Testing, Database testing, Cloud testing in waterfall, Agile methodologies.
• Thorough experience and great understanding of SDLC
• Understand and Follow SDLC standards and Quality Assurance/Test processes.
• Equipped with strong working track record with cross - functional teams acrossglobe
• Experienced in leading testing team across the locations
• Extensive Working experience on Agile using tools as TFS, JIRA
• Worked closely with offshore team members ensure quality standards are met
• Performed smoke testing, System testing, Integration testing, Regression testing, Interface testing, User Acceptance testing, Security Testing, Risk-based testing including dataintegration, data validations between Source and Target for Web, PeopleSoft, BI technologies system
• Expertise in designing and developing strategic Test plans, Test Estimation, Test Cases, Test Execution, Test Metrics, Defect report, Lesson learned reports, Status/Health reports
• Experience in using Testing tools like Quality Center, ALM and MTM
• Tested the applications developed in Java, ASP and Asp.net under Windows environment.
• Review project documentation and processes and participate in project gate review meeting
• Plan, manage and execute testing of complex projects aligning business goals with testing goals to drive process improvements, competitive advantage and bottom-line gains.
• Extensive experience in MS office tools like MS-Word, PowerPoint, and Excel.
• Perform Data Integration, Data comparison and Data Validation for Back End Testing by using SQL Queries (TOAD) and Confidential Compare

TECHNICAL SKILLS

Project Management Tools and Methodologies: MS Project, MS Office, MS Visio, TFS, Rational Clear Case, Agile, Waterfall

Defect Management: Quality Center, ALM, TFS, JIRA, MTM, IBM-Rational ClearQuest, Bugzilla

Test Automation Tools: Fiddler, Postman

RDBMS: Oracle, MS SQL Server

Integration Technologies: ETL, Enterprise Service Bus (ESB)

Configuration Management: TFS, VSS, SharePoint

Reporting: Business Objects

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Acts as the liaison among the stakeholders to analyze, document, communicate and validate business application systems such as Oracle HCM Cloud-Fusion R12, R13 (SaaS), Core HR, Talent Management, FBL, HDL, PeopleSoft HCM, Oracle Taleo (On boarding and Recruiting), Skillsoft Learning Management System i.e. SumTotal LMS
• Manage and perform end to end testing for HR on premise and cloud Products
• Actively perform and manage all QA Testing activities i.e. Create Test Plan, Draft Test Case, Review test plan with stakeholders for approval, Prepare SQL queries to identify test data and validation of data between source and target systems, validate PS jobs, downstream interfaces, Execution of test cases, Prepare and maintain traceability matrix, Prepare and track Test data, Create Regression test suite, Prepare Security testing matrix, Defect Management, User Acceptance Test Plan creation and UAT facilitation
• Performed Smoke, System, Integration, Interface, data validation, regression and UAT testing
• Validate integration of systems by preparing SQL queries to ensure data transferred as expected
• Plan, arrange and drive UAT with Cox division users by preparing UAT plan, Scripts, data along with follow up on UAT open items till closure and final sign off
• Partnered with cross functional teams to deliver projects
• Build relationships with CIS, HR Technology Services, and internal business customers.
• Support HR technology efforts by involving validation and testing in the implementation and Maintenance
• Troubleshoot issues, developing testing and security validations plans

Confidential, Atlanta

QA Lead

Responsibilities:

• Business Requirement Analysis inSprint concept meeting. Ensuring Story is testable, requirement is precise, clear and positive/negative scenarios covered. Pushing positively to POP (Product owner Proxy), Story author and Tech lead during concept and estimation meeting to ensure stories are created by keeping in mind product quality, Business user comfort, nonfunctional aspect of application (Usability, performance, accessibility etc.). Ensurefunctional scope is identified, freeze with consideration of technical team dependency for current/future sprints.
• In Scrum team ensure QA validation hours along with development implementation hours, analyze external factors duringStory points estimation. Implement strategy of Behavior driven development (assist developer for the same) or Acceptance driven development to get best quality output.
• Act as the single point of contact between Dev & QAs for integration, testing and deployment activities
• Prepare test strategy for sprint and publish test plan. Review the same and get approval.
• Inform team about all assumptions considered and dependencies awareness well before testing cycle.
• Prepare High Level Test Scenarios and review with Business
• Plan and prepare test cases for user stories. Review with Business person and get it approved.
• Execute test cases for each assigned user story.
• Be accountable for defect management for entire sprint and releases.
• Duringsprint execution, track and report daily QA status through TFS and corresponding reports.
• Assist developer to improvise story implementation plans when burndown is falling behind by coordinating with tech lead with guidance of Scrum master.
• Highlight risk if any inDaily scrum calland identify mitigation plan which fits to Team working agreement and Agile principles of program. Co-ordinate with all team members and ensure all are on same page.
• Assist QA members and help in identifying/resolving impediments. Ensure agile process is followed.
• Pre demoof User stories to the POP and get stories accepted.
• Be active participant in End Sprint retrospective meeting for Scrum team. Ensure from Scrum team perspective all four quadrant - What went well, what did not go well, Things to try out in next sprint, areas of improvement are highlighted.
• Ensure from program level perspective in QA retrospective meeting all four quadrants are highlighted.
• Test Planning/Implementation, execution through MTM (Microsoft test management 2013).
• Create and publish test Summary report at the end of each sprint.
• Co-ordinate with onshore/offshore feature teams/SIT teams for Requirements analysis ensuring integrations flows understood and covered across teams with the help of other story authors.
• Organize and drive Skip meetings, Scrum of Scrum meetings
• Ensured all Entry/Exit Criteria was met throughout the software development lifecycle noting any deviations from standards and internal guidelines
• Participate in mobile testing and UAT
• Plan and coordinate implementation of test environments to support end to end testing.
• Managing production support
• Managing regression testing cycles especially in hardening sprints at the end of the release

Confidential, Secaucus

QA Lead

Responsibilities:

• Understand and analyze requirements with Business Analyst
• Perform Static testing
• Provide testing estimates
• Create test strategies and test plans and ensure that onshore and offshore test teams are implementing overall test effort according to the plans
• Inform about all assumptions considered and dependencies awareness well before testing cycle.
• Prepare and track testing schedule throughout delivery
• Create Role and Responsibility Matrix of testing resources for delivery of project
• Prepare test scenarios and ensure requirements coverage
• Establish and ensure testing entry and exit criteria met for each phase during project life cycle
• Prepare matrix to highlight and inform Risk, its corresponding impact and Mitigation plan.
• Create and maintain test data for each scenario and track it through out end to end testing
• Prepare test cases and update requirements traceability matrix
• Peer review of test cases through proper test governance
• Execution of test cases as planned
• Perform Data comparison from all source systems and target systems to match the data.
• Perform Unit testing, system integration testing, regression testing
• Perform functional as well as nonfunctional testing
• Prepare and maintain test data
• Logged and track defects in ALM. Coordinate with BA, development team for defects.
• Provide status reports of test cases preparation and execution to client QA manager
• Provide daily and weekly status report to management
• Participate in weekly meeting with QA manager and provide testing status, roadblocks and achievements
• Prepare test summary report and give formal sign off on tested features/modules.
• Actively participate in lesson learned meetings.
• Active participation in UAT.
• Actively participate on preparing new testing templates for Confidential
• Lead QA efforts to pilot new testing processes and templates
• Manage QA team located across the locations as India (Mumbai, Pune and Chennai), Mexico (Saltillo), UK (London) and USA (Atlanta, Secaucus, Cleveland)
• Accountable, Responsible and Single point of contact of testing related concerns, issues for portfolio
• Directly reporting to Associate Director on QA and worked with Assistance Directors on daily basis
• Effectively communicated to offshore team for regular updates and trends

Confidential

Sr. QA Analyst

Responsibilities:

• Built Quality assurance team where none previously existed and incrementally increase with client satisfaction through release
• Attended Quality Assurance Process workshop and trained onshore and offshore team members
• Successfully managed and delivered the project which identified to pilot new Quality Assurance processes. This resulted in the exposure of several development and operational weaknesses and an ultimate reorganization of the department.
• Implemented Test Estimation techniques which well-versed approved and utilize across company
• Designed and implemented quality review procedures resulting in a 45% reduction in defects discovered during system testing and project delivery
• Implemented testing dashboard to track and monitor projects status at portfolio level
• Motivate team members and achieve 100% ISTQB certification success within department
• Created and executed Onboarding program for new joiners in portfolio
• Envisioned, developed, and implemented a "testing-to-requirements" philosophy. This effort led to cultural changes by acknowledging the business analyst as the focal point in the systems development life cycle and encouraging strong positive relationships with IT solutions management and internal/external peers
• Introduced new analysis and testing methods that resulted in transforming basic testers into quality professionals and improved software defect detection and correction by 80%