SUMMARY

• 11 years of Quality Assurance experience in Manual and Automated testing in all the phases of Testing Life Cycle of Multi - tier application systems in a Client/server environment, Mainframe, Web based and Mobile applications.
• Excellent experience in the area of Test Case Design, Test Execution and Test Reporting of manual and automated test cases.
• Demonstrated experience as a Requirements/Business Analyst. With tasks ranging from System study, Requirements Gathering, Requirements Analysis and Requirements Design and Creation, Traceability Matrix, Report generation, Post-Implementation support, Incident and Defect Management.
• Experience working in Agile methodologies SCRUM and Kanban meeting sprint deliverables and Sound knowledge of V-Model of SDLC and CMMI level 5 environments
• Excelled at communicating with business partners to provide accurate report and information on the project status and initiatives.
• Strong ability to handle Onsite-Offshore working model while prioritizing the workload with multiple Projects.
• Assisted the creation of business documents related to the quality assurance programs at an Organization level that include best practices.
• Experience in System study, Traceability Matrix, Technical design, Report generation and Post-Implementation support
• Prepared end-to-end test plans covering Integration testing, System testing, UAT Testing.
• Prepared clear, cohesive and complete documentation of use cases, specifications, designs, business rules and bug reports.
• Ability to use defect tracking tools effectively and collaborate with development peers and project managers to see defects through to resolution.
• Strong communication skills, emphasis on technical writing skills critical to report work status and work allocations.
• Responsible for monitoring resources technically and mentoring other QA Team Members.
• Proven team management skills with proficiency in mentoring individuals and leading groups to maximize levels of productivity
• Experience with Automated Testing of Client/Server and Web-Based n-tier applications which includes rational suite and Mercury tools such as Win Runner, Test Director, and Quick Test Pro (UFT).
• Proficient in using JIRAfor reserving, executing test cases, defect tracking, and the complete test management.

TECHNICAL SKILLS

Q/A & Testing: Manual Testing, Automated Test Tools, Test Plan Design & Test Cases

Testing Tools: Mercury Win Runner, QTP, Load Runner, and Test Director, UFT, Web services, SOAPUI, Mobile App Testing, Git Stash, Deploy and Jenkins, selenium.

Defect Tracking Tools: Test Director, Clear Quest, PVCS tracker, Sea pine Test Track, JIRA, TFS

Languages: C, C++, HTML, Java, SQL, PL/SQL, VB, Microsoft Office Products,,C#,.Net

RDBMS: ORACLE 10g, MS SQL 2005

Database Tools: SQL * Plus, TOAD, SQL Developer

Operating System: Windows NT/98/2000/XP, UNIX, and MS-DOS

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Senior QA Analyst /QA Lead

Responsibilities:

• Lead and participated in Daily Scrum project meetings, Sprint Demo’s, Sprint Planning sessions, Sprint retrospectives, Story estimation sessions and code reviews
• Directly supervises software quality assurance team including the preparation and delivery of staff performance evaluations
• Develop and tracks quality assurance metrics for performance improvement of all teams
• Deploying builds on local for Unit testing and code review before deploying the build on any server
• Creating and execution of Functional, Acceptance, Regression, Integration, User acceptance and Sanity Test cases for native and web based Mobile Digital Curriculum product in a fast paced Agile development environment
• Participation in Scrum meetings, Sprint Demo’s, Sprint Planning sessions, Sprint retrospectives, Story estimation sessions, build deployments and code reviews
• Responsible for documentation of QA Sprint processes, Test summaries, and QA environments, build deployments, tools, etc.
• Coordinate deployments across multiple Scrum teams for both Front-end and Back-end QA and Release Candidate builds to multiple QA environments including execution of Deployment jobs in Jenkins CI Build server
• Involved in testing the mobile applications on a large Device stack of Android/iOS mobile phones both in manually and simulated environments.
• Proven ability to manage multiple complex software projects and products in Web 2.0 and Mobile industries
• Good knowledge of automated tests script and profound knowledge of implementing automated test scripts on network
• Performed functionaltestingof SOAP Web Services using SOAP UI Tool.
• Tested request and response XML's based web services interfaces using SOAP UI.

Environment: IOS, Android, Mac, Windows, Chromebook, Cross browsers, Jenkins, JUnit, TestNG, SOAPUI, Selenium, Appium, JIRA, Git, GUI, web driver, SOAPUI, REST API,TIBCO database, modify headers, edit this cookie, Confidential compare, CSS validators,Apigee for cookie management tools.

Confidential, Irving, TX

QA Lead Tester

Responsibilities:

• Reviewing, recommending, and implementing process improvement techniques to increase test quality and improve test productivity.
• Worked in HP ALM 11.0 to verify, maintain, and execute Test Scripts and performed Load test for some of the critical scenarios.
• B2B/B2C Web Shops: Tested browse the product catalog with items & prices functionality, add to shopping cart functionality, product catalog with item and prices functionality, login/register functionality with multiple users, and checkout and place order functionality using hybris suite.
• Worked on different defect tracking tool for Analyzing and writing Test cases for new website.
• Worked on multiple browsers to test Application is working fine as expected.
• Worked on Transportation request for emergency fixes on some of the critical issues.
• Tested various SAP SCM application modules such as OTC, PTP and EWM for testing the Application for integration testing to test whether orders are flowing from ecommerce to SAP system
• Validated new routes testing which are added to SAP system.
• Proficient use of the Quality Center/Bugzilla/JIRAto manage software testing process.
• Creating new customer in customer master and validate that orders, quotes are flowing in Hybris environment.

Environment: s: - Hybris ecommerce platform, JIRA, HPQC, SAP, Oracle ATG, JIRA, hybrisManagement Console (hMC), ERP.

Confidential, Forthworth,TX

Senior QA Analyst

Responsibilities:

• Tested the e-comm. application on various mobile platforms such as Android Jellybeans and iOS as well as various devices including Samsung handsets, iPads, iPhones and supported launch on App Store and Play store
• As a Tester written various test cases and test matrices for Web, POS and Mobile Application and generated automated test scripts for functional and regression testing using QTP and Selenium.
• Performed different types of testing like user acceptance, black box, white box Testing on Web e-comm. application and POS Application using hybrisManagement Console (hMC) provides built-in settings to configure the preferred scenario, SAP ERP backend destination, RFC functional calls etc.
• Performed UI, Functional Flow, Acceptance, back end database testing and Performance testing for Mobile e-comm. App
• Performed various browser dependent tests and different platform tests for Mobile App and Desktop.
• Manually executed the application from begin to end while testing
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations.
• Reviewed & identified scenarios for regression suite.
• Managing the defects and resolving the test issues with the Test team and management.
• Feedback/recommendations to the development team.
• Participated in Verification Testing to ensure the product meets requirements and is internally consistent and correct.
• Performed regression testing and performed UAT testing in customer point of view.
• Prepare a defect report and tracking the defects using Quality Centre.

Environment: Windows XP, MS Office suite, CSS, E-Commerce MS Project 2007/2010,HP Quality Center, QTP, Waterfall, Agile Methodology, Selenium,TFS,unix

Confidential, Richardson, TX

QA Lead

Responsibilities:

• Involved in complete cycle of SDLC and lead the team when needed.
• Worked on PBM to understand the existing process/system and re-engineered to improve it.
• Participated in scrum meetings and gathered requirements for each sprint.
• Worked on new implementations, migration and R&D projects.
• Assisted in release plan and iteration plan for the project while working with the stakeholders.
• Performed GAP analysis (AS400 of all sate formats)
• Co-ordinate meetings wrote meeting minutes and audited documents.
• Involved in periodic testing with Dev team and have worked on business process mapping to EMS web applications and participated in writing test cases for the Application from the scratch .
• Analyzed and Prioritized permission levels based on roles of user and created blueprint of system
• Participated in Architecture meetings for the web-based application created for internal users.
• Tracked daily issues and dependencies and coordinated with common team to work on the Impediment list.
• Worked with change control board to initiate/manage change requests.

Environment: Windows XP, MS Office suite,, XML, SharePoint, JIRA, Quality center RxClaim (AS400), MS Project 2007/2010,HP Quality Center, QTP, Waterfall, Agile, PBM Manager

Confidential, Richfield, MN

QA Lead Analyst

Responsibilities:

• JRT helps to resolve Inconsistent defect tracking for Confidential .
• Uncertainty of defect backlogs for its delivery into production has been resolved
• Streamlines the defect management process
• Involved in preparing traceability matrix to track issues in Confidential .
• Involved in preparing customized JQL queries to fetch customized data
• Involved in integrating the multiple source of defect management tools into single source of truth Involved in writing the requirements for Customized gadgets.
• Co-ordinated with offshore development team to deliver the product on-time.
• Prepared test strategy documents, Test plan documents and test cases
• Executed the test cases and raised with the help of offshore/onsite model for development process.
• Tested EComm Applications App on various mobile and devices.

Environment: QTP, JIRA, MS-office, Microsoft Outlook, SQL, Java Environment, Agile Methodology

Confidential, Atlanta, GA

QA Lead Analyst.

Responsibilities:

• Preparation of Test cases, Test plan documents and Test Coverage matrices and development specifications for the assigned units.
• Tested the e-comm. application on various mobile platforms such as Android Jellybeans and iOS as well as various devices including Samsung handsets, iPads, iPhones and supported launch on App Store and Play store
• Prepared understanding documents regarding the knowledge gained by analysis of the system.
• Responsible for Offshore-Onsite Communication and estimate the effort needed to execute the project by Work Allocation and Monitoring.
• Tracking the work status, actual efforts and reporting to Project Lead.
• Preparation and review of Test Plan for the assigned units(Unit Acceptance Testing)
• Customizing the scripts for QTP and analyzing and separating test cases for manual automated testing scenarios
• Preparation of delivery documents and getting reviews done as per schedule
• Testing the Web based Application which developed on the java environment for the ecommerce application reported bugs Using HPQC.
• Tested Application for regression, End-to-End Testing, Smoke testing, Back out testing involved in all phases of testing

Environment: QTP, Quality Center, MS-office, Microsoft Outlook, SQL,, PL/SQL, Java Environment, Agile Methodology, Informatica, DB2,WCS,Endeca,Omniture,Bazar Voice, commerce package, SAP,TFS.

Confidential, Austin, TX

Business Analyst/QA Tester

Responsibilities:

• Prepared High-level Documents from BUR to prepare test cases.
• Preparation of Test cases, Test plan documents and Test Coverage matrices and development specifications for the Assigned units.
• Responsible for analyzing and designing new business solutions
• Responsible for creating and updating functional requirements document
• Developed Requirements Traceability Matrix with test cases and requirements
• Worked closely with solution architect, Lead developers and with the project manager
• Executed the test cases and reporting all defects using Quality Center
• Developed SQL scripts to extract the eligibility records from database.
• Used SOAPUI and groovy script for MITA service testing.
• Generating the Automation test scripts using QTP
• Created the Object repository
• Load test has been performed for client server.
• Validated data tables using SAP business objects.

Environment: QTP, Quality Center MS-Office, Microsoft Outlook, SQL, PL, PL/SQL, Phoenix, PS Win, TX Med Connect, Outside View, SAP Business Objects, Spec Builder, SOAPUI to submit Claims, HIPPA X12 270 specification, Waterfall model, Java, oracle fusion, XML, SOA

Confidential, Jacksonville, FL

QA Analyst

Responsibilities:

• Prepared documents based on the knowledge gained from analysis of the system.
• Tested the e-comm. application on various mobile platforms such as Android Jellybeans and iOS as well as various devices including Samsung handsets, iPads, iPhones and supported launch on App Store and Play store
• Responsible for Offshore-Onsite Communication and estimate the effort needed to execute the project by Work Allocation and Monitoring.
• Tracking the work status, actual efforts and reporting to Project Lead.
• Preparation and review of Test Plan for the assigned units(Unit Acceptance Testing)
• Customizing the scripts for QTP and analyzing and separating test cases for manual automated testing scenarios
• Preparation of delivery documents and getting reviews done as per schedule
• Preparation of test cases and executing them and reporting bugs using HPQC.
• Executed all third party sites for end to end test cases.

Environment: QTP, Quality Center MS-Office, Lotus Notes, SQL, PL, PL/SQL, Agile methodology, Java based Application .Agile, Web Application, Bugzilla, Junit, JAVA, Automation.

Confidential, Pittsburgh, PA

QA Analyst.

Responsibilities:

• Preparation of test data with client interaction per requirement specs.
• Attend Requirement Review meetings to analyze the data /surpassed on a timely basis and with precision.
• Estimate test effort and coordinate test schedules with overall project schedule.
• Preparation and review of Test Plan for the assigned units(Unit Acceptance Testing)
• Load and performance testing of web services using SOAPUI
• Integration testing of certain modules before and after bug fixes and also for the production fixes.
• Report all the defects using Quality Center Tool and Involved in Bug Meetings to make sure that all the bugs are addressed / fixed correctly.
• Involved in Database testing using a client Specific tools on Oracle and MS-Access.
• Analyzed and tested Contract Management BI reports with data Precision

Environment: HP Quality Center, Clear Case, JAVA, SQL, UNIX, Windows NT/2000/XP, Oracle9i,MS-Access and MS-Excel, Agile methodology, Bugzilla, selenium.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• The scope of the project is to test various existing Applications in UAT environments where enhancements/fixes were made based on the change requests. Once the application was tested successfully we would deploy them to production.
• Responsibilities
• Prepared understanding documents regarding the knowledge gained by analysis of the system.
• Responsible for Offshore-Onsite Communication and estimate the effort needed to execute the project by Work Allocation and Monitoring.
• Tracking the work status, actual efforts and reporting to Project Lead.
• Preparation and review of Test Plan for the assigned units(Unit Acceptance Testing)
• Preparation of delivery documents and getting reviews done as per schedule
• Change control management for the Developed components and ensuring timely and defect free delivery.
• Working with the same client throughout in different modules enabled me to have better understanding
• Of Business, Technical and Insurance domain and also helped me in enhancing my managerial skills by playing different roles.

Environment: QTP, Quality Center MS-Office, Lotus Notes, Agile methodology

Confidential, Illinois, IL

TAT - Test Analyst

Responsibilities:

• Analyzing System Requirements and hence forth requirements gathering.
• Perform User Acceptance Testing for the technical design.
• Reviewed change control management for the components and ensuring timely and defect free delivery.
• Building the components for implementation of ASE and its rollout components and performed the role of Build master effectively and efficiently.
• Migration of components of ASE to production environment as an Build master
• Responsible for Offshore-Onsite Communication and team coordination while estimating timelines for various phases, preparation and execution of Project Plan.
• Involved in Defect Management and Root Cause Analysis

Environment: MS-Office Suit, Java, Java Script, Internet Explorer, Oracle and Lotus Notes, Agile Méthodologies