SUMMARY

• Senior Test Consultant/Test Lead with 13 Years in IT industry, out of which 11 years in Software Testing of Web based and Client/Server applications and around 2 years as Business Analyst
• ISTQB certified Software Testing Professional
• Expertise in Preparing Test Plans, Test Artifacts, Test Scenarios, Test Cases, Effort Estimation, Risk Analysis, Release Management and Product delivery
• Expertise in Functional testing, System testing, Integration testing, User acceptance testing, Black box testing, GUI Testing, Web page testing, Web services Testing, Backend testing, API testing, Business Acceptance Testing, Post production support and Release Management.
• Proficient with all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle(SDLC), Defect Life Cycle and methodologies like Waterfall, Agile, Scrum and Sprint Testing activities like Sprint Planning, Sprint Review, Sprint Retrospective and daily Scrum meetings
• Well versed with Various Testing Stages/Levels/Phases, Testing Types and Testing Techniques
• Hands - on experience in using Test automation tool like Selenium web driver with Java, Maven, Eclipse, Cucumber and TestNG framework
• Sound knowledge in the development of Data driven, Test driven (TDD) and Behavior driven (BDD) Automation frameworks
• Knowledge of performance testing tool LoadRunner.
• Extensive experience in Test/Project Management tools like Quality Center, JIRA and Bugzilla for more than 5 years
• Strong experience in database queries using SQL, PL/SQL and Database testing
• Good working experience on SOAP UI, Postman for testing and validating various REST/SOAP web services used in the application.
• Sound knowledge and experience on Continuous Integration(CI) tool - Jenkins for nightly batch run of the automation Scripts.
• Diversified global experience working in APAC and EMEA countries & versatile domains - Web/Mobile applications (IOS or Android), Telecom, Insurance and Utilities.
• Managed a Testing team with 10 to 15 Testers/Test Analysts
• Excellent communication and interpersonal skills with strong experience in working and managing projects

TECHNICAL SKILLS

Tools: HP ALM 11, Bugzilla, Team Tracker, JIRA, MS Visio, MS Dynamics CRM 365, QTP 9.2, Mercury Quality Centre 9.2, Extra Personal Client, XML Spy, SoapUI, Amdocs BEAT, Amdocs ATS, Maven, Eclipse, Selenium, Postman, Jenkins

Source Control: GIT, Source Tree

Languages: HTML, XML, Java, Angular.JS, Java script, JSP, Microsoft .NET

Database: Oracle 9i, SQL/ PL SQL, DB visualizer V6, Oracle SQL Server 2008, TOAD

Operating Systems: Windows 8/7, XP, and UNIX

Framework: TestNG, Data Driven framework

Telecom BSS/OSS Systems: BSCS IX, Siebel CRM, TIBCO EAI, DWH BO reporting, Net cracker, IN eServ, IVR, Amdocs CES

SDLC Methodologies: Waterfall lifecycle Model, Agile/Scrum Model

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Consultant/lead

Responsibilities:

• Lead team of QA engineers based at onshore and offshore.
• Planning and estimating the efforts for each phase of test cycle based on project/release plan.
• Participated in Sprint planning, Retrospective, Review Sessions and Daily Scrum Meetings.
• Expertise in writing and executing Test plans, Test Suites, Test Cases, Test summary reports, for automation and manual testing as well, based on User requirements, System requirements and Use Case documents.
• Involved in design and implementation of Selenium WebDriver Automation Framework for Smoke test and Regression test using TestNG & Maven.
• Designed and implemented Test Framework based on Data Driven Framework and POM (Page Object Model)
• Strong experience with software development approaches like Agile and Iterative.
• Used JIRA as a defect tracking tool for product backlogs, reporting bugs and to generate defect summary reports.
• Working knowledge with cloud based code repository system like GitHub and Source Tree.
• Tested request and response XML's based web services interfaces using Soap UI.
• Verify dataflow through the front and backend - using SQL Queries to extract data.

Environment: Microsoft Dynamics CRM 365, MECOMS, Microsoft .NET Core Framework, Share Point SQL, UNIX, HTML, JavaScript, XML, JSON Selenium WebDriver, TestNG, Maven, Page Object Model (POM), Eclipse, Soap UI, GitHub, Source Tree, JIRA, SQL,Cucumber

Confidential

QA/BA

Responsibilities:

• Successfully used Agile/Scrum Method for requirements gathering and facilitated user stories workshop.
• Developed business process flow diagrams using Microsoft Visio, user stories and Functional Specification based on the customer requirements
• Participated and contributed in daily scrums, Sprint Planning, Retrospective and Sprint review meetings
• Performed extensive Gap analysis to determine the risks and assisted the PM in budget and resource planning
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT) and validation.
• Conducted UAT with stakeholders and business users for the validation and got system approvals by conducting UAT sessions
• Prepare Detailed training guides and user manuals
• Provide post go-live support to help resolve issues.

Environment: Java, Angular.JS, Oracle, HTML, Java Script

Confidential

Test Lead

Responsibilities:

• Review and analyse the project requirements
• Create the software Test plan, Test strategy and get it reviewed and approved/ signed-off by the relevant stakeholders
• Managed a team with 6 to 8 Testers/Test Analysts at Onsite
• Provide effort estimation for Projects/CR’s/SR’s and manage allocation of resources
• Schedule and execute the Test automation on the project using Selenium WebDriver
• Co-ordinate and involve in System Integration Testing, Regression Testing and User Acceptance Testing
• Manage and report Test coverage, Test execution status to the Management on regular basis as it relates to project risk
• Automated the Regression, Smoke and Functional Test cases of Web based applications using Selenium Webdriver & TestNG
• Involved in the Continuous Integration of the automation framework with Jenkins
• Co-ordinate with Onsite and Offshore teams and lead the defect triage meetings and Daily Scrum meetings

Environment: Java, Amdocs ATS, Amdocs CES, Oracle, UNIX, XML

Test Lead

Confidential

Responsibilities:

• Prepare and review the functional Test Plan and Test Strategy
• Managed a team of 5 Testers.
• Client Interaction/walkthroughs to understand Business Requirements
• Involved in Test Design activities such as Test Summary, Test Scenarios and Test procedures preparation
• Co-ordinate and involved in SIT, Shakedown Tests, Regression testing and Performance testing
• Support UAT test execution
• Good Knowledge on Performance testing and hands-on experience on manual Performance testing for Data Migration activities
• Reporting Test execution progress regularly to the client with Testing Statistics.
• Defect Management - Reviewing the defects raised and following up for quicker resolutions.
• Testing API and Web services using Soap UI

Environment: Java, Oracle, HTML, Java Script, BSCS iX, Salesforce CRM

Confidential

Test Analyst

Responsibilities:

• Co-ordinating with offshore team in Testing activities such as Test Pack preparation, Test execution, Bug reporting & Regression testing
• Conducting daily scrum call with offshore/Onsite team with Business Analysts, Developers, Test Manager and Technical lead for status updates
• Reviewing the Test scenarios and Test cases prepared by offshore
• Performing the Smoke Test at client’s location for weekly build
• Interaction with Business Analysts to understand the Business Requirements
• Reviewing the defects raised and following up for quicker resolutions
• Supported System, Integration and Regression testing
• Involved and supported the Production proving tests for each release

Environment: Windows XP, DB visualizer, SQL server, HP Quality Center 9.2

Confidential

Test Analyst

Responsibilities:

• Involved in System Integration, User Acceptance and Regression testing activities
• Bug Analysis and Bug Reporting.
• Extensive knowledge and work experience in Billing system - BSCS ix, CRM - Order Management, Trouble tickets testing, DWH - BO reporting, ETL process, OSS Systems - Prepaid activation, call charges and discount verification.
• Supporting other teams POS, EAI, WEB PORTAL, FMS etc. for BSCS support.
• IVR flow verification. Dunning and Credit limit process verification

Environment: BSCS IX, Oracle 10g, HP-UX, Windows NT, Toad, Win CVS, Quality Center 8.0, BSCS ix (Billing Application), Siebel CRM, EAI- TIBCO, XML, QTP 9.2 (UFT), DWH BO reporting

Confidential

QA Tester

Responsibilities:

• Performed System Integration Testing
• Bug Analysis, Bug Reporting and Rectification by analysis of logs.
• Performing documentation of operational and testing activities.
• Analyzing errors and suggesting and implementing resolutions.
• Functionality and Regression testing

Environment: Windows XP, Oracle PL/SQL, Extra Personal Client XML Spy, Continuus