SUMMARY

• Accomplished ASTQB Mobile Certified quality assurance professional with over 8 years with diverse domain experience in Banking Healthcare, Automobile Insurance and Travel domains on Web/Functional and Mobile testing with key focus on software development testing life cycle.
• Prepared test plans, writing test cases and verified test cases documented by the QA team pertaining to specific features in the system.
• Experienced in Requirements Gathering & Review, Analysis, Designing Test Plans and Test Cases, Verifying and Validating Web based applications and Documentation based on standards for Software Development and effectiveQAimplementation in all phases of SDLC.
• Hands on experience in writing the test automation scripts using Selenium Web Driver
• Hands on experience in data driven testing, cross browser testing and parallel test execution in TestNG and selenium grid
• Skilled in test case creation, test execution and bug tracking using HP ALM (QC) and JIRA and experience testing web services XML in SOA, JAVA, CSS, HTML JS and SOAPUI
• Acquaintance of methods and tools to extract and analyze data (SQL, MS Access, DB2 Mainframes)
• Performed testing through all phases including Unit, Functional (Black/White Box), System, End - to-End, Load, Regression and UAT to ensure software solutions meet User Requirements and Technical Specifications with experience in leading teams with Offshore-Onsite model.
• Fashioned various project specific valuable assets such as knowledge transfer (KT) documents, Test Plan, Requirement Traceability Matrix, Defect Summary Reports, Test Strategy and Lessons Learnt documents
• Managed large complex testing efforts including project planning, estimation of scope resource allocation and executionand expertise in using defect tracking tools - JIRA, Bugzilla, HP AML
• Working knowledge on Android SDK tool and on Logs, Android Debug Bridge (ADB Tool) with basic commands for tablets / smartphone and testingWeb-Based applications in IOS and Android
• Experienced with Mobile Manual & Automation / Regression execution through SEETEST tool
• Extensive knowledge in Accessibility Testing against WCAG 2.0 (A and AA) and Section 508 standards using the following methodologies: visual analysis, manual execution of scripts, assistive technology reviews, color sampling, keyboard only input, and code reviews on mobile and Web applications.
• Deep knowledge in working with Assistive technologies JAWS, NVDA, Voiceover and Talkback
• Strong project leadership and hands-on project management experience with successful implementation of projects of various scale
• Demonstrated use and knowledge of various quality and application development programs/standards
• Superior leadership skills with the ability to effectively represent the QA department in cross-functional teams
• Flexible, adaptive, accountable, committed individual with excellent communication, making presentation, team building and acquiring new skills with undertake challenging tasks.
• Ability to manage and work with cross functional teams and business / technology stakeholders.
• Manage cross-functional and cross-organizational User Acceptance Testing to test, build and roll out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive the overall customer experience
• Contributed recommendations for Accessibility compliance and CSS best practices.
• Counselled product owners, stakeholders, and other key personnel on accessibility best practices
• Broad knowledge of accessibility barriers as well as the tools and techniques for overcoming them Knowledge of accessibility standards: WCAG 2.0, ADA Section and 508.
• Perform Section 508 Compliance Testing with Accessibility Life Cycle and AccessibilityBest Practices Library.
• Accessibility Guidelines (WCAG), the United States Access Board' accessibility guidelines and Section 508 of the Rehabilitation Act and document testing and other Accessibility related laws
• Also Hands on experience and basic understanding on API/services testing
• Client facing skills with taking initiatives to understand business needs, pro-activelyprovides inputs to improve products, services, processes with excellent communication skills

PROFESSIONAL EXPERIENCE

Confidential, Mountain View, CA

Lead Tester - Mobile

Responsibilities:

• Major involvement in feature testing for QA requests on a daily basis and reviewing test plans with developers and Product Owners and setting up STG environment ready for testing and work with developers and incident commanders for Customer Impacting bugs and escalations
• Manage as a test manager, viewer and responsible tester and as well as an active team member maintained timeliness to deliver the work on time and frequently interacted with client and developers to gather requirements.
• Performed and involved in creating test cases, test plans, test execution, reporting and reviewing for the projects and managing automation test scripts for everyday regression testing on buganizer
• Design and carried out all testing activities for application conformed to requirement specifications on all platforms like Web, Mobile Web, Android and iOS mobile platforms with debugging issues using log files and other routing issues to the relevant components.
• Performed installation, functional and regression testing for the mobile application(Android and iOS) using both simulators and real devices as needed
• Performed integration testing of Confidential Home and Confidential Assistant alone with Confidential Shopping Express website.
• Strong experience in interacting with Product, UX teams and deriving test scenarios through PRD’s.
• Leading an offshore community of testers for regression testing as a TTL on a daily basis, served as a bridge between Confidential ’s product managers and community testing TTL’s.
• Logged and tracked defects until closure in defect tracker Bugnizer and attended daily standup meetings to report the status of defects.
• Validating Confidential Assistant app, as well as Confidential Search (web and apps) against accessibility guidelines with testing web and app accessibility on Windows, Android, Mac OSX, and IOS.
• Provided accessibility feedback through professionally composed detailed reports.
• Performed accessibility testing, remediation independently following Section 508 Technical Standards
• Identified potential Accessibility issues and recommended best practices for further Accessibility research based on W3C's WCAG2.0

Confidential, San Ramon CA

Test Lead Coordinator

Responsibilities:

• Involved in User Interface Testing, Integration Testing, System Testing, Functionality Testing, Regression Testing, User Acceptance Testing (UAT), Functional and Responsive design and defect tracking in HP AML.
• Performed HOST validations on the mainframe environment on FD Systems and FISSERV, HOST systems and used SQL to query various data validating STPOL, UTPOL and QTPOL for Touchpoint database application
• Worked closely with Development team/Business project lead/Production Support teams to understand project
• Coordinate process team input into testing deliverables
• Always serves as an escalation point for issues involving testing
• Manage day to day activity of testers and test leads and also review for the test scripts/Bugs filed by the team
• Responsible for the coordination, documentation, and execution Ensure testing is on schedule and escalate any issues/concerns.
• Report test status to leadership and all stakeholders.

Environment: ALM/Quality Center, Host Mainframe, First Data, zLOS, Experian, LexisNexis, Reg-O, Fraud, Zoot Interface, Application Manager, JAVA, HTML, XML, Android/ iOS platforms, SNOOP, MS SQL Server, MS SQL, MS project, MS Office etc.

Confidential, Sunnyvale CA

Lead Test Engineer - Mobile

Responsibilities:

• Testing for iOS, Android and Windows mobile devices testing audio/video, messaging, connectivity/ registration.
• Strong experience in Java and a front-end technology such as HTML, CSS, JavaScript.
• Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc.)
• Test Mobile app behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls
• Worked on Mobiledevice testing on various devices such as iPhone, Android & Windows in Native App and Web Browser, HTML versions onWIFI, VPN & LTE Network in various test environment Test execution on cloud-based devices as well as on real devices
• Familiarity with SW debugging tools - ADB and Chrome Debug Console.

Confidential, Baltimore MD

QA Test Lead

Responsibilities:

• Perform GUI testing for QA Smoke, Acceptance, Regression, Function, UI, Usability and Compatibility Testing, User Acceptance and Back End Testing for various modules for functional and UAT modules for integration for the application portal using HP- ALM
• Hands -on experience worked onJAWStool used foraccessibilitytesting on SQL to query for databases.
• Managed and worked with cross functional teams and business / technology stakeholders
• Resource planning and capacity management for each release / delivery
• Responsible for ensuring compliance with Section 508 accessibility standards, completing a Product Accessibility Template document, and educating the rest of the team about accessibility issues
• Created and delivered custom workshops to train staff in accessibility development and testing technique and manage trade-off between Accessibility Compliance and Usability.
• Provided written accessibility guidance for UI layouts and processes, provided insights 'in person' into design reviews, offered written resolution of project defects, and delivered written guidelines
• Responsible for design and delivery of training for all clients on the topics of web accessibility, web standards, accessible application development, and accessibility testing
• Recommend process changes to integrate accessibility at organizational level.

Environment: ALM/Quality Center, SEETEST, Mainframe, JAVA, HTML, XML, UAT, Android/ iOS platforms, MS SQL Server, MS SQL, MS project, MS Office etc.

Confidential, Torrance, CA

QA Manager

Responsibilities:

• Managing all signoffs of the Test Strategy for the solution and coordinating all test activities within the project
• Worked on the planning test activities and delivering the project on time and within budget while meeting all quality objectives
• Responsible for sign off of the Master Test Plan and other Detailed Test Plans
• Also defining and executing on defect management processes
• Monitoring, reporting and communicating the test project status
• Responsible for resolving the test project issues and ensuring effective test process improvement feedback
• Mentoring Offshore and OnShore teams for testing activities

Environment: SharePoint, Quality Center, Visual Studio 2010 Ultimate, HTML, Java/J2EE, Jira, HTML, XML, IBM WebSphere 6.0, C++, UNIX, MS SQL Server, DB2 Mainframes

Confidential, Columbia, MD

Sr. Quality Analyst/Lead

Responsibilities:

• Retrieving data from database using SQL queries for Oracle, DB2 and MS SQL Server database
• Good experience in Web Services testing using SOAP UI tool.
• Worked on using Selenium IDE to record, playback and debug individual test cases.
• Testing using HP ALM for test execution, defect tracking and QA related reports creation
• Manager Offshore team for all testing activities for every project
• Manage cross-functional and cross-organizational User Acceptance Testing to test, build and roll out innovative technology.
• To ensure for user acceptance testing process that the business receives capabilities that supports the business requirements according to the project scope outlined in the BRD along with any change requests.
• Also providing attention to detail and focus on excellent customer experience as well as the ability to lead and drive large cross functional teams.
• Responsible for design and delivery of training for all clients on the topics of web accessibility, web standards, accessible application development, and accessibility testing
• Manage trade-off between Accessibility Compliance and Usability.
• Evaluated the site against WCAG guidelines for Ajax-based accessibility and advanced its compliance including landmark roles and ARIA relationships.
• Coordinated Compliance Testing with WCAG (Web Content Accessibility Guidelines) activities
• Provided written accessibility guidance for UI layouts and processes, provided insights 'in person' into design reviews, offered written resolution of project defects, and delivered written guidelines

Environment: HP ALM, DOORS, DB2, Squirrel SQL, MS Office, Outlook, Visio, JIRA

Confidential, Auburn Hills, MI

QA Analyst

Responsibilities:

• As part credit card applications required to do an OFAC check for the Bank secrecy act. All credit card applicants are in the application for movement watch lists for compliance.
• The system that scans these applications is very data sensitive and required constant compliance rules update and watch list updates which is tested regularly
• Responsible for monitoring, maintaining, tracking and reporting Credit card compromised event alerts.
• Managed testing activities for E-Statements, Remote Cash Printing Phase I & II, ACH Payments, Card on FTP File Transfer & Global-Scape using QTP automation too