SUMMARY

• More than 12 years of experience in health care industry and out of which more than 5 years in Confidential and Blue Care Network of MI.
• Solid experience in Portico Provider Information management System and it’s customization according to the BCBM and BCN Business Process.
• Knowledge of Facets Provider, CPF and other Applications.
• IBM Certified Business Process Analyst. Over 12 Years of Experience as a Test Specialist, System Analyst, Business Analyst, Software Engineer, Programmer Analyst.
• IBM Certified Specialist for Test Management.
• IBM Certified specialist for Rational Unified Process.
• IBM Certified specialist for Rational Requirements Management w/Use Cases.
• Expertise in the art of uncovering the Requirements. Functional experience and understanding of the core fundamental and discreet activities in the business organizations and ensuring optimization of economy, quality and preciseness, through effective cost control, commercial focus, so as to ensure an utmost client and customer satisfaction. And handling the Post - Go Live operations.
• Prepared Test Plan, Test Strategy and Requirements Traceability Matrix.
• Analyzed Business requirements, Functional Requirements and developed Test Cases for both positive and negative tests.
• Performed Functional testing, Integration testing, System testing, and GUI testing.
• Conducted vigorous regression testing. Wrote test cases for each valid transaction and reported bugs.
• Performed and facilitated Cross-Browser testing on application using Browsers IE and Firefox.
• Tracked and reported the bugs using Rational Clear Quest and coordinated with the developers.
• Proactively interacted with Team Lead and Business Analysts to see if there is any requirement change to update & prepare test case.
• Worked with vendors, customers and SME’s to identify and define business rules, requirement change related to specific project functions.
• Interaction with Project Manager, Testing & Development Team Lead to report defect metrics, status, severities and developer assignments.
• Tracked and communicated critical project issues executive management. Worked efficiently with offshore data development team.
• Performed validation tests to ensure that the developed functionality meets the specifications prior to UAT testing.
• Attended weekly status meeting and assisted QA Team Lead/Project Manager in preparing status report.
• Experience in Rational Unified Processing (RUP) and Unified Modeling Language (UML) and all rational tools to develop Business Requirement Documents (BRD), Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, Business Flow Diagrams. Capable of leading the requirements gathering, analyzing and total testing efforts for any project.

PROFESSIONAL EXPERIENCE

Case Tools: MS-Office(Access, Word, Excel and Power Point ) MS-Project, MS-Project Server, Visio, Rational Rose, Rational Clear Quest, Rational Requisite Pro, Rational Unified Process (RUP).

Testing Tools: Rational Clear Quest, Mercury Quality Center, Clear Quest, Quick Test Pro, Rational Robot.

Development Environment: J2EE 1.2/1.3/1.4, VB, SQL, EJB 2.0/2.1/3.0, Web Services, Oracle, DB2, EDI

PROFESSIONAL EXPERIENCE

Confidential

Consultant / Test Specialist

Responsibilities:

• Training the new resources and help testers and developers understand business rules and requirements
• Understanding the Software Architecture of overall project.
• Understanding almost all the segments of Health care payer’s business process
• Developing high quality Test Scripts by uncovering the complex requirements.
• Developed Requirements Traceability Matrices and verification with scope and requirement.
• Test Data Preparation for the multiple complex scenarios.
• System Integration Testing for verification and validations of the requirement.
• Regression testing after each and every build.
• End to End testing like real business scenarios.
• Defect Tracking & reporting and resolution in Rational Clear Quest.
• Coordination of User Acceptance Testing (UAT) and tracking business concerns.
• Facilitated discussions of applications and business issues.

Confidential, Southfield, MI

Consultant / Test Specialist

Responsibilities:

• Developing high quality Test Scripts by uncovering the complex requirements.
• Developed Requirements Traceability Matrices and verification with scope and requirement.
• Test Management with Mercury Quality Center.
• SIT testing for verification and validations of the requirement.
• Regression on each build delivered.
• Defect Tracking & reporting and resolution in Rational Clear Quest and spread sheet.
• Touched almost all the segments of Health care payer’s business process.
• Coordinated User Acceptance Testing (UAT) and track concerns.
• Getting Business approval from the users.
• Facilitated discussions of applications and business issues.

Confidential, New Hudson, MI

Test Specialist / Business Analyst

Responsibilities:

• Interviewed all involved stakeholders towards requirements efficiency.
• Involved in business process re-engineering and workflow architecture.
• Conducted research to understand various vertical market segments & business models.
• Developed key relationships with business unit partners in support of assigned program.
• Dashboard configuration.
• Adhered to all process throughout the SDLC of the respective projects.
• Worked through Complete Testing Cycle for different projects.
• Coordinated User Acceptance Testing (UAT) and track concerns.
• Facilitated discussions of applications and business issues.
• Interacted with leads and manger regular basis for different project needs and issue resolution.

Confidential, Baton Rouge(LA)

Business Analyst

Responsibilities:

• Gathered requirement after having meeting and interviews with SME’s (Subject Matter Experts).
• Prioritized Requirements to the specific needs of the project. Organized JAD sessions. Planned and defined system requirements to Use Case Scenarios, Use Case Diagrams, Activity Diagrams, Sequence Diagrams using RUP methodologies.
• Developed Requirement specifications and process diagrams including activity diagrams in Rational Rose, MS-Word, MS-Visio and Rational Requisite Pro. Developed Requirements Traceability Matrices and verification with scope and requirement.
• Test Management with Mercury Quality Center. SIT testing for verification and validations of the requirement. Defect Tracking & reporting and resolution in Mercury Quality Center. Touched almost all the segments of Health care payer’s business process.
• Gather requirement after having meeting and interviews with SME’s (Subject Matter Experts). Tailored the RUP to the specific needs of the project.
• Organized JAD sessions. Planned and defined system requirements to Use Case Narratives Use Case Scenarios Use Case Diagrams, Activity Diagrams, Sequence Diagrams using RUP methodologies and Rational Rose Enterprise Suite.
• Developed Requirement specifications and process diagrams including activity diagrams in Rational Rose, MS-Word, MS-Visio and Rational RequisitePro. Developed Requirements Traceability Matrices and verification with scope and requirement using Rational RequisitePro. UAT testing for verification and validations of the requirement. Defect reporting and resolution.
• Implementations of CMMI Process areas to follow CMMI 3 level.