SUMMARY

• Experienced over 5 Years in Software Manual Testing of Client Server (desktop) and Web - based applications.
• Exposure on all phases of SDLC and STLC
• Strong experience in Manual Test execution for Integration, User Acceptance, Positive and Negative, Functional, and Regression testing. Excellent analytical, troubleshooting and problem-solving abilities.
• Experienced in ETL Testing with data model’s identification target mapping and testing schemas. Possesses extensive knowledge of transformation rules verification process and data sample comparisons.
• Communicate effectively with Project Managers, Development and Test teams, business analysts, and user representatives in application design and document reviews.
• Detailed understanding of QA methodology (Agile, Waterfall) to ensure quality control.
• Superior documentation skills for creating Test Cases/Scripts, Test Scenarios, Defect Reports, Traceability Matrices and Test Summary Reports. Created Manual test cases using Requirement Design Testing Document, Small Effort Request (SER) and user-requirement specification documents.
• Experience using Visio, Quality Center and Jira.
• Experience in querying and testing in SQL for Back-end Testing.
• Experienced with AML applications such as Actimize and Compliance Link.
• Work well individually and in team-oriented environments.
• Demonstrated strong communication, leadership and analytical skills throughout professional life. Followed software development life cycle to deliver quality projects resulting in high client satisfaction. Possess strong analytical and problem-solving skills with the ability to adapt to a new environment and meet stringent deadlines.

TECHNICAL SKILLS

Testing Tools: Quality Center 11.5/12.50, JIRA, Tableau, Teradata

Web Technologies: HTML, DHTML, XMLOperating System: Windows 95/98/2000/NT, XP, UNIX.

Databases: SQL Server 2000, MySQL, and Oracle 9i,8i

Programming Languages: C, C++, JAVA

PROFESSIONAL EXPERIENCE

Confidential, Riverwood’s, IL

QA Lead // Tester

Responsibilities:

• Analyzed the Business requirements and Design documents, to Develop Test plans and Test cases for different Testing stages.
• Coordinated and conducted the End to End UAT testing with the Compliance Link business owner with respective LOB’s team.
• Conducted the UAT testing for the Actimize for the KYC workflow changes and the FIU workflow changes.
• Created the Test Plan and test case for the Anti-Money Laundering Investigation Tool and CRS rules which encompasses both, Teradata back end tables and front end web-based Tableau reader.
• Coordinated the UAT testing with the business owner for the Compliance Link and different lines of business in executing End to End testing for the List Screening Projects .
• Identified data streams and reviewed data models for testing strategies.
• Verified the source to target mappings for ten new table and the data feeds for Ecredit Project and DB Migration Project.
• Verified data completeness and transformation rules for the AML Rules Refinement Project.
• Validated ETL testing for the data extracted from Source table of different lines of business and loaded in to target table for TCPA Project and Client MDM Project.
• Identified defects and errors in data prior to data processing.
• Mitigation existing issues and provided solutions.
• Collaborated with back end and database testers.
• Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using Quality Center.
• Performed various types of testing such as Smoke, Regression, Integration, Functional, Back End and End-to-end testing.
• Gathered Test data, tested application and verified data table content by using SQL queries.
• Created functionality test cases after establishing critical values and workflow.
• Involved in updating the Test Procedure document, iteratively, whenever a Change Request is done.
• Involved in Functional, Integration, Regression, and User Acceptance Testing.
• Involved in writing Test Plans, Test Cases and Test Scripts for High priority Business requirements of the application.
• Analyze system requirements and develop test conditions, test plans and test cases.
• Participate in Review meetings, Walkthrough and Defect Triage meetings. Attended daily status meetings and weekly team status meetings for reporting testing status.

Environment: Quality Center 11.50/12.50 , SQL server windows 2000, Teradata, Tableau, Excel and Visio

Confidential, Schaumburg, IL

QA Analyst // Tester

Responsibilities:

• Analyzed the Functional Business requirements and Design documents and Developed Test plans for different Testing stages.
• Developed Manual Test Cases to test the functionality and behavior of the application using HP Quality center/ALM
• Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using Quality Center.
• Performed various types of testing such as Smoke, Regression, Integration, Functional and End-to-end testing.
• Analyze system requirements and develop test conditions, test plans and test cases.
• Created and executed SQL queries to verify data in tables.
• Created functionality test cases after establishing critical values and workflow.
• Gathered Test data for executing SQL Queries.
• Involved in updating the Test Procedure document, iteratively, whenever a Change Request is done.
• Involved in System, Functional, Integration, Regression, Connectivity and User Acceptance Testing.
• Involved in writing Test Plans, Test Cases and Test Scripts for High priority -Functional specifications and Business requirements of the application.
• Analyze system requirements and develop test conditions, test plans and test cases.
• Participate in Review meetings, Walkthrough and Defect Triage meetings. Attended daily status meetings and weekly team status meetings for reporting testing status.

Environment: Quality Center, SQL server, JIRA, Windows 2000, HTML, Excel

Confidential, Dallas, Texas

QA Analyst // Tester

Responsibilities:

• Writing and executing software System Test plans and Test cases, developed after reviewing the business requirements document, and technical specifications document.
• Documented Test cases corresponding to business rules and other operating conditions.
• Involved in Developing Test Plans, Test Cases & Test Scripts.
• Preparation of Requirement Traceability Matrix (RTM) to validate all targets is being achieved.
• Assisted in the development of functional specification document in addition to designing Test plans for the STLC process of each module.
• Developed Test scripts and enhanced scripts.
• As a member of the Scrum team participated in daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Prepare status summary reports with details of executed, passed and failed test cases.
• Performed Integration Testing, Functionality testing, System Testing, Regression Testing.
• Used Jenkins to grab the latest mobile application builds for both Android and iOS
• Collection and Presentation of Live Analysis of the Test Metrics at the end of each testing phase and daily basis.
• Identified, analyzed, and documented defects utilizing JIRA.
• Created tractability matrices, test and bug reports and other test related documents.
• Coordination and work allocation with the offshore Testing teams.
• Responsible for creating test results sign off documentation to be presented to the Business and End Users.
• Participated in User Acceptance Test (UAT), Documented procedures and guiding the users in verifying various transactions on the System.
• Interacted with Developers to follow up on Defects and Issues followed by the Defect Life Cycle

Environment: Quality Center, SQL server, JIRA, JavaScript.

Confidential, Schaumburg, IL

Customer Portfolio // Assistant Branch Manager

Responsibilities:

• Assist customers with financial transactions.
• Assist in creating a strong sales, service and operation culture, fostering an environment in which all branch employees and segment partners excel and achieve scorecard goals.
• In charge for beginning the day with a Huddle where individual achievements are recognized, Sales strategy are discussed and commitments are taken from the team.
• Support portfolio growth by coaching Tellers to effectively identify referral opportunities and perform sales/referral activities. Develop high performing tellers in order to build bench strength.
• Leverage workforce planning tool to optimize staffing in branches to ensure effective lobby and line management to provide exceptional client service and comply with all legal and regulatory requirements.
• Resolve escalated client complaints/issues promptly and effectively.
• Conduct “daily proof processes” to ensure adherence to operational requirements.
• Investigate controllable losses among branch staff; provide coaching and performance
• Partner with Area Operations Director in the execution of operational excellence and achievement of operational goals.
• Partner closely with Branch Manager to manage hiring, performance management and compensation of Tellers. Adhere to staffing guidelines and recommended mix of fulltime and part-time employees.
• Review the teller transaction for Audit Purposes and assist the teller to close the branch in the timely manner.
• Provide training and coaching to the Banker and tellers on any Operational updates on a day to day basis.
• Make sure the entire operational task Daily, Monthly, Quarterly, Semiannually and annually are completed in timely manner.
• Complete the employee reviews twice a year. Provide coaching and assist the staff to excel the client experience.
• In the absence of the Assistant Branch Manager was able to do the Audits for the branch like Clean Desk Policy, Alarm Test, D&F Report, Drill Test, Change the Opening and Closing signs of the branch.
• Have achieved meet and exceeded the referral goals, being recognized on performance above and Confidential abilities.
• Provide operational support to different branches by conducting surprise visits and review the paperwork when the assistance is needed.

Confidential

Supervisor

Responsibilities:

• Assisting the customers with their financial transaction.
• Opening the customer’s account.
• Resolve account service issues and respond to client inquires promptly and effectively.
• Contributes to team effort achieve branch scorecard goals by accomplishing related results as needed.
• Making schedules and submitting the payroll on the weekly basis.
• Based on the customer needs suggest a banking product which would be best suitable to client’s financial need.