OBJECTIVE

To obtain a challenging position in the IT field that will allow for growth and a chance to use and contribute my education and job experience.

EXPERIENCE

Confidential

Quality Assurance Test Manager

• Demonstrates up - to-date expertise and applies this to the development, execution, and improvement of action plans
• Drives transparency and visibility of Fortune 100 company products quality standards
• Maintains and monitors quality throughout software development life cycle
• Manages and maintains quality assurance metrics to drive continuous improvements in product quality for designated categories
• Manages quality control of products going through the testing process
• Models compliance with company policies and procedures
• Developed thorough test plans and analyzed business and user requirements
• Performance Testing of web site and applications using SpiraTeam, Team Foundation Server TFS, Microsoft Test Manager MTM, and Tech Excel DevTracks.
• Validated database updates and changes using SQL queries
• Reviewed and updated test scripts written by other Quality Assurance team members
• Cross browser compatibility testing, ensure web sites render and function optimally across multiple web browsers Ensured operability of developed and supported resources websites, applications, media through routine testing Fact checked content on client websites to ensure accuracy
• Created and maintained quality assurance procedural documents
• Supports company mission, values, and standards of ethics and integrity
• Provides and supports the implementation of business solutions

Confidential

Front-end Developer/Technical Quality Assurance Analyst

• HTML/CSS/JavaScript/JQuery
• Updated Current web site pages
• Created new website pages and templates in OpenCMS
• Developed thorough test plans and analyzed business and user requirements
• Performance Testing of web site and applications
• Validated database updates and changes using SQL queries
• Reviewed and updated test scripts written by other Quality Assurance team members
• Cross browser compatibility testing, ensure web sites render and function optimally across multiple web browsers Ensured operability of developed and supported resources websites, applications, media through routine testing Fact checked content on client websites to ensure accuracy
• Created and maintained quality assurance procedural documents
• Created forms Adobe Live Cycle
• Create graphics and edit images using Adobe Photoshop CS 6 and Illustrator CS 6

Confidential

Technical Quality Assurance Analyst / Front-end Web Developer

• Created Health Care web sites
• Developed thorough test plans and analyzed business and user requirements
• Performance Testing of web site and applications
• Validated database updates and changes using SQL queries
• Reviewed and updated test scripts written by other Quality Assurance team members
• Documented and communicated testing efforts and technical aspects of projects for internal customers and users
• Trained internal users on new features and functions
• Trouble shot bugs reported by internal and external users
• Communicated actively with developers and internal customers according to Agile Development principles
• Developed, upgraded and maintained automated tests in Selenium IDE and Selenium RC.
• Performed and lead quality assurance processes for new software development systems and applications
• Identified and reviewed content, activities and deliverables, which were critical to project quality
• Created and maintained quality assurance procedural documents
• Cross browser compatibility testing, ensure web and mobile sites render and function optimally across multiple web browsers, major operating systems and mobile devices
• Ensured operability of developed and supported resources websites, applications, media through routine testing Fact checked content on client websites to ensure accuracy
• Created forms Adobe Live Cycle
• Create graphics and edit images using Adobe Photoshop CS 6 and Illustrator CS 6

Confidential

Technical Quality Assurance Analyst Web Designer / Developer

• Developed thorough test plans, analyzed business and user requirements, performed UAT Beta Testing.
• Performance Testing of web site and applications
• Validated database updates and changes using SQL queries
• Reviewed and updated test scripts written by other Quality Assurance team members
• Documented and communicated testing efforts and technical aspects of projects for internal customers and users
• Trained internal users on new features and functions
• Trouble shot bugs reported by internal and external users
• Communicated actively with developers and internal customers according to Agile Development principles
• Developed, upgraded and maintained automated tests in Selenium IDE and Selenium RC.
• Performed and lead quality assurance processes for new software development systems and applications
• Identified and reviewed content, activities and deliverables, which were critical to project quality
• Created and maintained quality assurance procedural documents
• Cross browser compatibility testing, ensure web and mobile sites render and function optimally across multiple web browsers, major operating systems and mobile devices
• Ensured operability of developed and supported resources websites, applications, media through routine testing
• Created templates, web sites and mini sites
• Created forms Adobe Live Cycle
• Maintained informational material for the web site
• Maintained CMS and Word Press web sites.
• vBulletin - administrator, designer, developer, tech support and QA. It is a commercial Internet forum software application.
• LivePerson Administrator, designer, developer, technical support and provided QA. LivePerson is a chat platform that allows companies to talk with visitors in real time on their websites.
• ParaChat - administrator, designer, developer, technical support and provided QA Free chat application .
• Created electronic documents fill-able PDF forms - QA PDF documents
• Created graphics and edit images using Adobe Photoshop CS 5.5 and Illustrator CS 5.5

Confidential

6 Month Project: Web Developer / Content Management / Quality Assurance

• EM3 iOn Content Management System - EM3 iOn is content management software that has all the features a company needs to run multiple large-scale, database-driven Internet, extranet, and intranet Web sites. Update Templates for all pages and widgets widgets dynamically pull content from the Database in to the template
• Aided in quality improvement by assisting in checks during Service Information releases and researches Service Information Delivery process improvements
• Developed thorough test plans and analyzed business and user requirements
• Validated database updates and changes using SQL queries
• Reviewed and updated test scripts written by other Quality Assurance team members
• Documented and communicated testing efforts and technical aspects of projects for internal customers and users
• Trained internal users on new features and functions
• Trouble shot bugs reported by internal and external users
• Communicated actively with developers and internal customers according to Agile Development principles
• Developed, upgraded and maintained automated tests in Selenium IDE and Selenium RC.
• Performed and lead quality assurance processes for new software development systems and applications
• Identified and reviewed content, activities and deliverables, which were critical to project quality
• Created and maintained quality assurance procedural documents
• Cross browser compatibility testing, ensure web and mobile sites render and function optimally across multiple web browsers, major operating systems and mobile devices
• Ensured operability of developed and supported resources websites, applications, media through routine testing
• Fact checked content on client websites to ensure accuracy

Confidential

Technical QA Analyst / Web Designer / Developer and Content Manager

• Provided publishing/delivery support for Service Information Authors and maintained publishing/delivery standards
• Received files from authors, converted files to print ready format and loaded the files to a directory structure that enabled the print and web delivery process
• This position managed an off site Internet Content Management System database which provided data for the web delivery process
• Designed logos, brochures, flyers, print ads and promotional pieces, as well as developed graphics for web pages and maintained informational material for the web site
• Aided in quality improvement by assisting in checks during Service Information releases and researches Service Information Delivery process improvements
• Help Desk Support for Bookstore clients
• Developed thorough test plans and analyzed business and user requirements
• Validated database updates and changes using SQL queries
• Reviewed and updated test scripts written by other Quality Assurance team members
• Documented and communicated testing efforts and technical aspects of projects for internal customers and users
• Trained internal users on new features and functions
• Trouble shot bugs reported by internal and external users
• Communicated actively with developers and internal customers according to Agile Development principles
• Developed, upgraded and maintained automated tests in Selenium IDE and Selenium RC.
• Performed and lead quality assurance processes for new software development systems and applications
• Identified and reviewed content, activities and deliverables, which were critical to project quality
• Created and maintained quality assurance procedural documents
• Cross browser compatibility testing, ensure web and mobile sites render and function optimally across multiple web browsers, major operating systems and mobile devices
• Ensured operability of developed and supported resources websites, applications, media through routine testing
• Fact checked content on client websites to ensure accuracy