OBJECTIVE

To obtain a position where in I can apply my technical and organizational skills and acquire a challenging and responsible position in a competitive IT field where my knowledge, ability and personal skills will be effectively utilized, and I have zeal to work in Software Testing and Quality Assurance.

SUMMARY

• Over 8 years of experience in Software Quality Assurance, Information Technology and Testing
• Experience in Analysis, Design of Manual and automated testing for Client/Server and Web-based applications.
• Hands on experience in performing different types of testing like Sanity, Black Box, Functionality, Integration, System, Smoke, End-to-End, Regression, Beta, Production and User Acceptance Testing.
• Performed GUI Testing, Functionality Testing, and Back-end Testing using SQL, SOA and Web Services Testing, Black Box Testing, White Box Testing
• Well-versed with all stages of Software Development Life Cycle SDLC , Software Testing Life Cycle STLC and Software Release Life Cycle SRLC and Testing methodologies such as Agile Scrum and Waterfall approach
• Involved in Automation Testing using Win runner, Quality Center, Test Director and QTP
• Extensive experience writing and executing automated test scripts
• Proficient in creating Test Plans, Test cases, Test Scripts and Test procedures based on Business Requirements
• Expertise in Bug search, Bug Tracking Reports using JIRA and Quality Center
• Experience in UNIT Testing, Integration Testing, System Testing Functionality, Regression , User Acceptance Testing , Accessibility Testing and Performance Testing
• Good understanding and working knowledge of testing the Web Services using Mercury Service Test Tool and Soap UI
• Involved in the writing SQL scripts in a test plan verifying the integrity and correctness of the backend database
• Expertise in different testing Methodologies like Agile Scrum Methodology, Water Fall Model
• Ability to communicate with different individuals of various internal and external groups Stakeholders, Users, Business Analysts, Development team, Testing team.
• Expertise in using the database development tool TOAD for Oracle to interact with the backend database
• Expertise in QA/Testing with Windows / UNIX Environment and Oracle, SQL Server databases as back end
• Excellent communication skill, self-motivated, detail oriented, time bound, responsible team player and ability to coordinate in a team environment.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst/BAT tester

Responsibilities:

• Analyzed the business and system requirement documents and responsible for developing
• Test Cases as per the business requirements and executed them
• Performed regression, functional testing, smoke testing, production testing, black box testing,
• user interface testing , Business Acceptance testing, User Acceptance and Assisted in Unit
• System testing and Accessibility Testing of various modules
• Performed extensive Positive and Negative testing, so as to crack any defect that could exist,
• thereby helping to create an as perfect, error-free, end product.
• Experienced in developing Test Cases, Test Plans and generating Various Reports
• Prepared the data for the test cases. Involved in Functional, Integration and Regression
• testing of the Web application.
• Good understanding of Agile software development lifecycle. Involved in Daily Scrum calls,
• Sprint Planning sessions, Poker and Grooming sessions with the Scrum Master, Product
• Owner, Business Analysts, Architects, Solution Designers and Developers.
• Performed security, cross-browser and compatibility testing on various browsers such as
• Safari, Chrome, Firefox and IE on MAC OS-X and Windows platforms.
• Involved in GUI testing with the mobile Devices such as Android, iOS, Windows and
• Blackberry
• Expertise in testing the web content via keyboard navigation and keyboard functions
• using accessibility tool JAWS .
• Involved in Ordering, Fulfillment and Activation of devices using DTA Automated web-based
• applications like .COM, IVR, SIK OMS and Fulfillment Center on MOTO and CISCO controllers
• DAC and DNCS
• Verified logs created in Unix box and Experienced in using UNIX commands.
• Extensively used Fiddler to track and verify all the clicks of the links and tabs in the webpages .
• Validated the logs in UNIX box using UNIX commands during Video Testing
• Hands on knowledge on Account billing systems such as ACSR and AMDOCS COMTRAC .
• Hands on Experience in Provisioning of HSI High Speed Internet and CDV Comcast Digital
• Voice by testing several web-based provisioning systems and activation of Video devices
• X1, RNG150 .
• Extensively used SOAP UI Tool to test the Web Services.
• Installed, configured SOAP UI to test web services using WSDL file given by Development
• team .
• Performed manual and automated test procedures for functional testing of Web services
• using SoapUI .
• Worked on different provisioning flows such as Legacy, CMS and IMS and knowledge on
• different CDV switches such as SV, BTS, and SPG .
• Expertise on Jxplorer, interface to handle LDAP database.
• Responsible for inserting check points to verify the functionality of the application and
• conducting regression testing based on the Automated test scripts using QTP
• Involved in the tracking and updating of the Requirement Traceability Matrix, thereby
• linking the test cases with the business requirements as well as other associated test cases
• with Rally management tool to track the business requirements
• Involved in Writing SQL queries to validate the data inserted into the database, and also
• verified the database updates, insert and delete of the records .
• Involved in Service Level Automation Execution, developed Check Points and parameterized
• the data in Service Test Tool.
• Performed the Back-End integration testing to ensure data consistency on front-end by
• writing and executing SQL queries on ORACLE database.
• Documented and reported the defects using Quality Center 10.0 and interacted with the
• developers for the defect correction to ensure applications functionality and stability
• Extensively used Quality Center, ALM and JIRA for bug reporting/tracking and to manage
• the Test Scripts in Test Plan Tab and Test Run Status in Test Lab
• Involved in creating service ticket requests using BMC Remedy tool.
• Involved in offshore-onsite coordination to reduce the gaps within the team.
• Actively participated in a daily test scrum meeting to discuss about daily activities, monthly
• UAT Sessions and generated the Action Item Documents and prioritize them in the Monthly
• Iteration Cycles.
• Experienced in creation of Metrics and Test Status Reports like Daily and Weekly Test
• Execution status Reports and Defect Metrics

Environment: Windows XP Professional, Manual Testing, Soap UI 4.0/3.0, Quality Center 9.2,10.0, ALM, Java, HTML, XML, SQL 2005/2008, Oracle, QTP, UNIX, ESP Services, JAWS,JIRA, Jxplorer, Fiddler,HP Service Test, BMC Remedy

Confidential

QA Analyst

Responsibilities:

• Understanding the end user needs and analyzing their requirements on different platforms performing a cost benefit analysis
• Gathered in person information from end-side users highlighting their requirements and implemented those ideas into developing GUI wire frame models, technical and functional specifications
• Analyzed the UML based Use Cases provided by Business Analysts and wrote Test Scenarios for Functional, Regression, System, UAT and Performance Testing
• Developed used case for all scenarios such as add, modify inquiry and delete a security
• Conducted various JAD sessions with different stakeholders in order to get a better understanding of ongoing activities and updating every party of their tasks and assigned duties
• Generated UAT scripts to conduct User Acceptance testing
• Involved in creating the class diagrams and Sequence diagrams
• Documented business rules and business integration processes using BRD Business Required Documentation or SRS System Required Specification based on the gathered requirements
• Coordinated with developers for defect analysis and performed regression testing
• Conducted periodic meetings with technical team in order to make sure that developments are adhered to the business requirements and customers' expectations
• Participated in the Test Plan creation and conducted walk thorough
• Prepared Test Cases, Test Scripts based on Business Requirements, High Level Design and Use cases for scenarios like Trade Entry, Trade Modification, Trade Allocation, and Trade Matching
• Executed test cases to verify the accurate functioning of the system with respect to various Trade
• Involved in Web Services Testing using SOAP UI.
• Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.
• Checking log files in UNIX for backend exceptions and forwarding the same to Developers.
• Created User Defined Fields in Test Director for Test Requirements, Test Plans and Test Cases
• Automated the GUI Test Cases for entering, viewing, modifying, searching, allocating and matching the trade, and bugs were raised in Test Director
• Conducted Data verification using SQL scripts and Integration Testing
• Created Library files and test scripts in QTP, which were used for Regression Testing
• Involved in Performance Testing using Load Runner
• Bugs were raised and test cases and bugs were managed using Quality Center/Test Director.

Environment: Quality Center, QTP, SQL Server 2000, VB Script, HTML, Windows 2003 Server, XML, Soap UI, Unix.

Confidential

QA Analyst

Responsibilities:

• Worked as QA Analyst responsible for analyzing and testing the Application, coordinating end-user requirements, providing status reports to management, and coordinating testing efforts with other business clusters
• Reviewed Business Requirement Document BRD , Functional Specification Document FSD and Design Document Specifications DDS
• Analyzed system requirements and involved in developing Test Plans, Test Cases and Test Schedules based on high-level and detailed designs
• Worked closely with the Development Team to develop and implement specific Testing Tasks by conducting Scrums
• Designed the Test Cases and participated in review Inspections
• Executed the Test cases and Test scenarios using Quality center
• Performed full Regression Testing of different modules of the site/ application prior to and after installation of the new builds
• Developed test cases after analyzing the specifications Document.
• Performed Smoke testing of the application from end-to end for testing different functionality and database mapping issues
• Extensively performed GUI, Functional, Integration, User Acceptance and System and Backened Testing on the web-based application
• Ability to easily transition from one application to another and manual to automated script development
• Developing test plans and test cases for functional testing. Creating, configuring executing the scenarios, reporting bugs, coordinating bug closing. Analyzed the results for bottlenecks
• Automated the Regression test suite using Quick Test Professional
• Performed Manual Testing of this Web application and automated it by using QTP
• Manually tested the functionality of Ease Offline, Ease Online, Consumer application, Sales Tool and My Webpage
• Mentored team members on Consumer application, Sales Tools and My Webpage.
• Participated in review meetings and took the initiative to meet the QA testing targets
• Maintained Requirement Traceability Matrix
• Provided project test status on a regular basis on various releases
• Worked with Various applications Consumer application, Ease Offline, Ease Online, Sales Tools and My Webpage simultaneously
• Performed task and project scheduling, execution, tracking, and delivery
• Collaborated with Developers and users to optimize testing efforts, defect isolation, requirement validation, system design, problem resolution, software release and system acceptance

Environment: Quality Center, QTP, SQL Server 2000, VB Script, HTML, Windows 2003 Server, XML, Unix.

Confidential

QA Test Engineer

Responsibilities:

• Managed individual test cycles, reported bugs and worked with analysts and developers to
• resolve problems
• Analyzed the Specifications, Requirements for complete understanding of the product and
• developed a detailed Test Plan for Functional Testing
• Created Test Cases for the Functional testing of the application ensuring that it meets all
• required Specifications
• Developed the test plan and assisted in Unit and System testing of various modules
• Experienced in developing Test Cases, Test Plans and generating Various Reports
• Performed functional and regression testing using QTP and enhancing script using check
• points and Parameterization and used multiple actions
• Validated the logs in UNIX box using UNIX commands
• Maintained Requirement Traceability Matrix
• Performed Integration, System Functional, Regression Testing and GUI testing
• Involved in the creation and maintenance of the QA Workflow plans and automating the
• testing process of the web-based application.
• Documented and reported the defects using Quality Center 9.2 and interacted with the
• developers for the defect correction to ensure applications functionality and stability
• Performed the Back-End integration testing to ensure data consistency on front-end by
• writing and executing SQL queries on ORACLE database
• Participated in the team meetings to discuss the issues arising out of testing.

Environment: Windows XP Professional, Manual Testing, Quick Test Professional, Quality Center 9.2, Java, HTML, XML, SQL 2005,Oracle, UNIX