SUMMARY

• Over ten years of diverse experience in Information Technology with emphasis on Quality Assurance.
• Expertise in web based Banking application, Retail Banking, ATM software installation testing.
• Analyzed and documented business requirements to constructed data and entity relationship models with Software Development Life - Cycle (SDLC) methodologies.
• Excellent testing skills on web-based and client server applications
• Strong experience in developing test plans and test cases using requirements and design documents while specifying testing overview, approach, strategy, scope, roles and responsibilities.
• Strong QA experience in Manual/ In-House Automation testing environment.
• Experience in testing of Global Funds Transfer, Investment Banking, ATM, Retail Banking, Foreign Exchange, Wealth Management and Clinical Research related applications.
• Analyzing and interpreting the functional specification and requirements document to understand the functionality and design of the application.
• Expertise in problem solving and bug reports using bug-tracking tools.
• Excellent communication skills, documentation skills, team problem solving ability, analytical skills in high speed, quality conscious, multitasked environment.
• Strong experience in using HP Quality Center to manage all testing activities.

TECHNICAL SKILLS

Testing Tools: Eclipse 360, ATM, Citismart, IBM TSO/ 3270 and Quality Center

Bug Tracking Tools: HP Quality Center, Windows Share Point, IBM, Rational Clearquest

Servers: IBM Websphere, IIS

Database: MS Access, MS-SQL Server, Oracle

Web Technologies: HTML, DHTML, XML, JavaScript, ASP,. Net, ADO

Packages: MS-Office, MS-Project, MS-Visual Studio

Operating system: MS-DOS, Windows -98/NT/2000/XP, UNIX (Solaris/Linux) & Tandem OSS

Protocols: TCP/IP, FTP. HTTP

Networks: MasterCard, VISA, Discover, AMEX, STAR, PULSE, NYCE and US based credit card networks.

OLTP: Base34 classic, Base24 eps, XPNET

ATM: Hyosung, NCR, Diebold, Wincor

PROFESSIONAL EXPERIENCE

Confidential, Portland, OR

QA Analyst/ ATM Base24 Tester

Responsibilities:

• Performed Regression and User Acceptance tests and verified that the application functions according to requirements.
• Executed test scripts and documented results in HP Quality Center.
• Prepared new test scripts based on updates to functionality.
• Attended kick-off meetings about the upcoming project, regular project status meetings and internal training.
• Bug reporting through Quality Center, answering e-mails or verbal clarification about reported bugs, and helping to analyze the possible causes of the bug.
• Validated foreign card transactions using Paragon Web FASTest online application.
• Tested Dynamic Currency conversion (DCC) using third party currency conversion.
• Used PATHCOM sessions to act upon databases configured in Base24 in the Pathway environment, such as ATD, CAF, IDF, CPF, revive ATM/ ILT state in DCT.
• Multi language ATM screens validation.
• End to end Base24 ATM/ EMV to Host testing.
• Visa EMV certification test using Collis kit.
• Validated ATM Hardware Config & Load Files
• Experience in using in house tool for TLFMON sessions, to monitor transactions performed by ATM/ Casino Gaming ATM & ILT.

Environment: ATM, ILT, Web FASTest, (Euro, Master, Visa) Chip Cards, MAG/Smart Cards, POS, UAT, Switching, Base 24, Paragon Simulator, MasterCard, Maestro Card, Visa cards, MS Office & HP ALM, Diebold ATMs (500, 529, ILT, Kiosok)

Confidential, Columbus, OH

QA Analyst / ATM UAT Tester

Responsibilities:

• Analyzing release notes and requirements documents to build test scripts for UAT in Quality Center.
• Execute test scripts and document results in Quality Center.
• Executing Test cases for Collis EMV ATM.
• Responsible for EMV certification for Visa (ADVT), Interac (TAC), MasterCard (MTIP)
• Test tools for chip card simulators, Acquirer and Issuer simulators, MasterCard Authorization Simulator and Smart spy,
• ATM software installations and platform conversion projects.
• Installing and setting up ATM simulator. Adding cards details into simulator.
• Regression testing Cards on EMV ATM. Gateways.
• Verifying Base 24 screens and fallback transactions,
• Executed Terminal Certification Test cases for Master card using global & regular chip enabled cards.
• Creating & Executing Test scripts for Infrastructure ATM Transactions.
• Setting up cash register, printer carriage, paper setup, reset of the terminals.
• Raised defect reports through Quality Center and followed up to resolve issues

Environment: EMV (Euro, Master, Visa) Chip Cards, Mag/Smart Cards, POS, UAT, Switching, Base 24, Paragon Simulator, MasterCard, Maestro Card, Visa cards, MS Office & HP ALM.

Confidential, New York, NY

QA Analyst

Responsibilities:

• Managed the Global Consumer Mainframe System conversion of Retail Bank accounts, Retirement plans (CD/ Savings Accounts) & Safe Deposit Box which involved extensive planning, attending meetings, coordination with Business and developers.
• Involved in physical card transactions testing using ATM which were set for various states and test regions (SIT/ UAT).
• Analyzed release notes and HLD to build test scripts for SIT/ UAT in Quality Center. Executed these scripts and raised defect reports through Quality Center
• Attended regular Test/ Project related meetings with teams situated in other states and countries.
• Verified transaction made at the ATM gets posted through Mainframe and online (Eclipse 360) application.
• Verified PIN and Signature transactions.
• Developed detailed functional specifications, involved in building data and functional models and prepared reports.
• Validated ATM transactions with ATM/Debit cards
• Cycled accounts through Mainframe application to generate posting Statements (hard copy).
• Wrote test scripts and performed conversion verification and reconciliation.
• Performed converted file data verification through Mainframe and online applications and prepared reconciliation reports.
• Raised defect reports through Quality Center and followed up to resolve issues

Environment: Eclipse 360, Windows 2000, HTML, XML, TSO/ISPF, Legacy System, Eclipse 360

Confidential, Valhalla, NY

QA Analyst

Responsibilities:

• Provided testing support for Confidential Cola’s EPM competitive defense funding financial application, to fund various distribution channels.
• Reviewed write-offs and worked with EPM Analysts to ensure accurate and timely EPM Funding.
• Reviewed Oracle G/L and verified journal entries.
• Provided system operating training to QA testers and Business.
• Verification of accurate financial treatment for our internal reporting and Customer billing.
• Created test plans/ test cases and execute the test case scenarios for EPM PC set up and Billing Rate setup.
• Developed integration and regression test cases.
• Maintained detailed bug reports through Quality Center.
• Provided daily testing status reports.
• Worked with the Business Managers & Programmers to test or add new features to the software.

Environment: Windows XP, Visio, HTML, MS Excel, Quality Center 8.2, SQL.

Confidential, New York, NY

QA Analyst

Responsibilities:

• Tested web based Wealth Management/ Trading software using HP Mercury Quality Center to manage all testing and reporting activities.
• Experience writing detailed test plans and test cases/scripts based business requirements, use cases, and functional specifications.
• Successful testing of HSBC’s Overlay Portfolio Management System. Tested in QA & Production regions. Coordinated with Research Analysts, Portfolio Managers & Trade execution teams.
• Verified the selected Portfolio percentage, Standard Deviation and Rate of Return for selected questionnaires.
• Created and updated test databases & defect database.
• Worked with the Business Managers & Programmers to test or add new features to the software.
• Verified print proposals of Wealth/ Institutional Portfolio Management questionnaires.
• Regression tested after fix for the proposals were moved to production.
• Wrote logical bug reports through an online defect tracking system, ‘Elementool’.
• Created test plans/ test cases and execute the test case scenarios.
• Did extensive tests on Calculator Trading Desk and Overlay screens.
• Coordinated all test efforts with the internal Business Clients & Programmers.

Environment: Windows XP, HTML, SQL, HP Quality Center

Confidential, New York, NY

QA Analyst

Responsibilities:

• Provided testing support for First American Bank conversion of consumer and commercial accounts. Successful conversion added 342 financial centers to the Citibanking umbrella.
• Certified that software releases work according to specifications through executing transactions that stressed the logic of the software.
• Searched Bank’s databases and prepared input data on TSO Mainframe/ISPF for Signature Based Bank Debit Card Transactions utilizing a TPNS simulator. After execution verified all transaction results on Banking Statements, Customer Information Control System, and Client Server applications.
• Flat file/ TSO validation.
• Good understanding of test cycle from development to implementation.
• Experience writing detailed test plans and test cases/scripts based business requirements and functional specifications.
• Performed Integration, Regression and User Acceptance tests and verified that the application functions according to requirements.
• Used FASTest automation tool for global Trade related funds transfer tests.
• Prepared ATM test cards for ATM PIN transactions in IST/UAT regions.
• Performed Automated POS, PIN based Transactions using Scripts/ Transactions using web tool.
• Prepared test data / files for business data validation and for automated tests.
• Documented defects with high level of detail, accuracy, and informative recreation steps. Providing specific troubleshooting information to development team.

Environment: Windows 2000, HTML, XML, TSO/ISPF

Confidential, Parsippany, NJ

QA Analyst

Responsibilities:

• Involved in writing the test plan for functional testing of Central Reservation System (CRS).
• Installed the Brilliant PM Pro+ software and built the database from scratch.
• Performed Tests based on the guest booking data provided in the Test Script.
• Cross checked the booking process in the Property Management System as well as the Central Reservation System to for inventory matching.
• Testing processes related to POS, reservation, invoicing, reports and guest management.
• Bugs reported to developers using Microsoft Share Point.
• Involved in Integration, Functional and Regression testing.
• Captured screen shots of error messages and documented them.
• Followed strict project schedule and completed the project on time.

Environment: Windows 2000, HTML, Windows XP, Microsoft Share Point bug tracker

Confidential, New York, NY

QA Analyst

Responsibilities:

• Performed functional and user acceptance testing of ‘RAVE’ version 4.2
• Worked closely the development team to improve and refine the development cycle.
• Performed integration testing on different modules and Edit checks.
• Performed functional and regression testing
• Crosschecked fields as per Edit Check procedure to make sure ‘Query message’ fires.
• Wrote and executed test plans and test cases for testing of applications with web-based interfaces.
• Tested automatic date population by entering Confidential ts screening and visit dates.
• Subjected the system to logic checks, which provided instant feedback about the status of data and the presence of queries for Clinical Research on Confidential t History.
• Performed competitive product analysis.

Environment: Java, HTML, and Microsoft Windows XP Professional, Test Director