Objective

About 7 years experience in Software Quality Assurance on Web Based, Client Sever and Mainframe applications. Expertise in Manual, Automated and Mobile testing. Comprehensive understanding of SDLC and various methodologies. Proven track record in understanding, analyzing, and testing business requirements.

Summary

• Worked on various projects across Insurance, Banking, Retail /POS, Health care domains
• Followed Agile / Scrum, RUP Waterfall methodologies for software development
• Tested User Interfaces, ETL processes, and Databases
• Performed Functional and Non Functional testing
• Experience in Mobile Testing IOS and Android for the applications functionality
• Profound knowledge of web services testing using Service Oriented Architecture tools SOAP UI
• Experience in testing Web Services through XML
• Experience in Web services testing, Data migration testing, system testing, turning data into information
• Involved in Regression, Performance, and User Acceptance testing
• Analyzed business requirements to make sure that each requirement is testable
• Created and Executed Test Plans, Test Cases, Test Scenarios and Test Metrics
• Created and Executed automated test scripts using QTP and Selenium
• Good Knowledge/understanding of markup languages XML, HTML
• Used Mercury Quality Center /ALM to manage test cases and defects
• Wrote SQL queries to understand and test backend data
• Produced Traceability matrix to map business and functional requirements to test cases
• Produced different types of test deliverables like Traceability matrix, Test summary report, Defect report
• Managed and Interacted various project teams onsite and offshore to facilitate testing
• Involved in managing a team at offshore in terms of work assignment and test coordination on a daily basis
• Possess strong analytical and problem solving skills
• Facilitated weekly status calls, produce status reports, and ensured smooth signoff

Skills:

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Participated in requirements review and walkthrough sessions to determine testability of requirements
• Developed Test scenarios, Test cases, and Test Data
• Used Selenium Fire fox IDE to automate end to end work flow testing
• Performed Functional testing, Integration testing and Regression testing
• Validated all insurance plans offered by BCBS via private exchange portal
• Involved setup employers, insurance plans, and employee as test data and validated end to end works flows that support employee insurance enrollment
• Validated all the employer setup, policies, rates
• Validated business rules that guide private exchange portal functionality
• Validated that the different status of the employer like in process, update Activate, Invalid, update status
• Tested the Employer User Review/Import Employees flows by using Roaster
• Validated the Internal user - Employer Set Up review, Activation
• Wrote SQL scripts and file transfer mechanisms to upload data to test environment
• Validated the enrollment period, actual , effective and open dates and scheduled as per the document
• Managed defects using JIRA open, assign, track, and close
• Interacted with various project teams onsite and offshore to facilitate testing and defect management

Environment: windows 8v, MS- Excel, Oracle, Net, Jira, Chrome, Fire Fox, IE

Confidential

Sr. QA Analyst

Responsibilities:

• Followed Agile methodology with weekly releases
• Participated in Scrum Planning, Daily Stand-Up Meetings.
• Reviewed user stories to make sure they are testable
• Performed Functional testing, Integration testing and Regression testing
• Developed Test scenarios, Test cases, and Test Data per user stories
• Produced Tractability Matrix and Testing status reports.
• Managed defects using JIRA open, assign, track, and close
• Involved in testing the Mobile and web based applications on multiple platforms including Android, iPhone iOS, safari, explorer, and firefox.
• Involved in end-to-end testing of the Mobile Applications
• Performed Functional, Regression, Compatibility and Usability Testing for Mobile Devices
• Tested the application under different networks and Internet speeds including while on 3G, 4G and Wi-Fi.
• Tested the functionalities with different browsers like safari, IE, Chrome and Fire fox
• Supported weekly deployments performed User Acceptance Testing UAT , defect remediation
• Writing and executing test scripts in Selenium IDE
• Used Firebug Tool to identify the Object's id, Name, XPath, link in the application
• Provided weekly status reports during scrums and sent status emails to manager for various project modules
• Interacted with various project teams onsite and offshore to facilitate testing and defect management

Environment: .net, Oracle, JIRA, MS - Excel, Selenium IDE , Fire Bug, JAVA, RC, IE, Fire Fox, Safari, Chrome, PE

Confidential

Senior QA Analyst

Responsibilities:

• Attended requirement review session to make sure that each requirement is testable
• Created functional and regression test scenarios, test cases
• Performed manual testing and automation testing regression and performance
• Worked with business analyst to create traversal scripts and test criteria for regression and performance automation using QTP
• Tested the application by inserting checkpoints and synchronization points in test scripts using Quick Test Professional
• Wrote SQL queries to validate data load and retrieve existing policy info for expected test results
• Interacted with cross functional teams Business Analysts, Developers, and DBAs
• Validate field mappings, interface feeds, end to end functionality, and business rules
• Validated ACORD 80, 85,90 standards for XML transactions
• Managed defects logged, tracked, and closed using Squish
• Validated various home / auto policy information by using AS- 400 Green screens
• Worked with new hires giving them knowledge transfer and assigning tasks
• Maintained good relationship with business and other technology teams

Environment: Windows XP, Squish, QTP, Mainframe AS-400, JAVA, SYBASE

Confidential

Senior Quality Assurance Analyst

Responsibilities:

• Attended requirements review sessions to make sure requirements are complete and testable
• Produced deliverables like test plans, test cases from business/functional requirements document
• Executed test scripts SIT, UAT, PROD Checkout and managed defects using Quality Center
• Tested input/output files xml, .csv, flat , validating data quality and business rules supporting ETL
• Involved in Web Services Testing using SOAP UI.
• Created sample files to use them expected results for testing efforts
• Identified modules for automation and implemented automation testing using QTP
• Executed test scripts to automate policy creation for regression and performance testing
• Wrote SQL queries to perform backend testing on loaded data
• Used ACCORD standards to test XML files
• Facilitated daily status calls and produced status reports
• Supported technology and business checkouts

Environment: Windows XP, Quality Center 9.2, QTP, ACCORD, XML, Websphere, MY SQL, VB, Java

Confidential

Quality Assurance Analyst

Responsibilities:

• Reviewed Business and Functional Requirements and analyzed them to come up with test plan
• Produced Test scenarios, Test cases, and Test data interpreting functional requirements
• Automated the process of policy/claim creation for scenario testing during UAT and regression testing
• Managed test cases, test results, and defects using Quality center
• Worked with development team to communicate, track, retest, and close defects
• Tested actual XML files as per the expected files
• Wrote SQL queries to validate data load into backend tables
• Acted as a point of contact for defect status resolution for Development team, QA team and business.
• Maintained test metrics and produced daily status reports
• Coordinated SIT and User Acceptance Testing by organizing daily status calls

Environment: Windows NT4.0,Quality Center, QTP, Rational Functional Tester RFT , UNIX, Java, HTML, DB2, Microsoft Excel, MS Word, Internet Explorer 5.0.

Confidential

Quality Assurance Analyst

Responsibilities:

• Involved in Preparing Test plan as per Agile standards and Guidelines
• Used Quality Center to prepare Test cases, procedures and Requirements Tractability Matrix
• Generated the detailed reports of the Defects/Bugs, Pass-Fail report and Assigned defects using Quality center
• Interacted with Business users, SME Subject matter experts and Technical Analysts in providing clear solutions
• to requirements
• Involved in defining, planning and conducting QA reviews
• Wrote SQL queries to understand and test backend data
• Responsible for designing, developing test plans and executing test scripts.
• Involved in testing HIPAA EDI, PHI Data Transactions
• Worked on various EDI X12 transaction sets 837 I/P, 275/276, 270/271, 834 etc
• Tested Various levels of FDA regulatory and HIPPA Rules
• Tested based on rules that are shared across applications and organizational boundaries
• Used Load runner as performance tool for load and performance testing

Environment: Data Stages, java, Java Script, File-Aid, Oracle 11i, PL/SQL, UNIX, J Boss, Windows98/NT/2000/XP,UNIX, QTP, Win runner, Quality Center